In the heart of Talat Nuea, Sugar Palm Residence offers a modern retreat with an outdoor pool and sun loungers. Unwind on the tranquil terrace or get active in the gym. With free WiFi, bike rentals, and helpful staff assistance with tours and tickets.
Patong Go-Kart Speedway and Phuket Offroad Fun Park - 17 min walk - 1.5 km
Phuket Wake Park - 17 min walk - 1.5 km
Phuket Weekend Market - 2 min drive - 1.6 km
Getting around
Phuket Intl. Airport (HKT) - 50 min drive
Area shuttle (surcharge)
Restaurants
โรตีเจ้าฟ้า - 7 min walk
เจ้าฟ้าติ่มซำ - 6 min walk
Cafe Amazon สวนหลวง ภูเก็ต - 7 min walk
O-OH Farm Suan Luang - 3 min walk
Cafe Amazon ถนนเจ้าฟ้า - 8 min walk
About this property
Sugar Palm Residence
Sugar Palm Residence puts you just a 5-minute drive from Phuket Weekend Market and Central Phuket. You can go for a morning swim at the outdoor pool and visit the fitness center for a workout. Other highlights include a children's pool and a terrace.
At a glance
DONE
Hotel size
111 rooms
Arranged over 11 floors
DONE
Arriving/Leaving
Check-in start time: 2:00 PM; Check-in end time: 11:30 PM
Minimum check-in age: 18
Check-out time is noon
DONE
Special check-in instructions
The front desk is open daily from 7:00 AM - midnight
Front desk staffed during limited hours
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools
DONE
Required at check-in
Credit card, debit card, or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
DONE
Children
No cribs (infant beds)
DONE
Pets
No pets or service animals allowed
WIFI
Internet
Free WiFi in public areas
Free WiFi in rooms
LOCAL_PARKING
Parking
Free onsite self parking
DONE
Offsite
Area shuttle*
DONE
Other information
Designated smoking areas
Property amenities
Traveling with children
Children's pool
Services
Front desk (limited hours)
Tour/ticket assistance
Dry cleaning/laundry services
Luggage storage
Pool loungers
Facilities
1 building/tower
Built in 2013
Safe-deposit box at front desk
Terrace
Library
Fitness center
An outdoor pool
Room amenities
Be entertained
LCD television
Cable TV channels
Home comfort
Air conditioning
Coffee/tea maker
Sleep well
Blackout drapes/curtains
Rollaway/extra bed (surcharge)
Bed sheets provided
What to enjoy
Balcony
Separate living room
Freshen up
Private bathroom
Rainfall showerhead
Shower only
Free toiletries
Hair dryer
Towels
Stay connected
Free WiFi
Food and drink
Full-sized refrigerator/freezer
Free bottled water
More
Daily housekeeping
In-room safe
Fees & policies
Optional extras
Area shuttle service is offered for an extra charge
Children & extra beds
Rollaway beds are available for THB 800 per night
Policies
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
Guests can rest easy knowing there's a fire extinguisher on site.
This property accepts credit cards. Cash is not accepted.
Credit cards accepted: Visa, Mastercard
Also known as
Sugar Palm Residence Hotel Phuket
Sugar Palm Residence Hotel
Sugar Palm Residence Phuket
Sugar Palm Residence
Sugar Palm Residence Hotel
Sugar Palm Residence Phuket
Sugar Palm Residence Hotel Phuket
Frequently asked questions
Does Sugar Palm Residence offer free cancellation for a full refund?
Yes, Sugar Palm Residence does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Sugar Palm Residence?
Yes, there's an outdoor pool and a children's pool.
Are pets allowed at Sugar Palm Residence?
Sorry, pets and service animals aren't allowed.
Is parking offered on site at Sugar Palm Residence?
Yes, there's free self parking.
What are the check-in and check-out times at Sugar Palm Residence?
Check-in start time: 2:00 PM; Check-in end time: 11:30 PM. Check-out time is noon.
What is there to do at Sugar Palm Residence and nearby?
Sugar Palm Residence has an outdoor pool and a fitness center.
Does Sugar Palm Residence have any outdoor private spaces?
Yes, every room features a balcony.
What's the area around Sugar Palm Residence like?
Sugar Palm Residence is a short 16-minute walk from Patong Go-Kart Speedway and Phuket Offroad Fun Park and 16 minutes' walk from Phuket Wake Park.
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Reviews
Sugar Palm Residence Reviews
8.2
Very Good
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
9.0
Cleanliness
6.6
Location
8.0
Staff & service
8.6
Property conditions & facilities
Reviews
Verified
10/10 Exceptional
Oct 1, 2025
Shop downstairs open late night.
Budget friendly.
Easy parking.
Nick
Nick, 10-night trip
Verified
8/10 Very good
Feb 13, 2023
Quite ok hotel
The place and room were fine, but although the room was properly cleaned, the living room wall was totally filthy and it made the whole room feel a quite filthy too. The pool area was nice, but there were only a few sunbeds - why? Also I missed some chairs on the balcony, there was nothing. But overall a nice stay.
Elli
Elli, 3-night trip
Verified
2/10 Poor
Jan 4, 2024
Worst room I have stayed at in all of Thailand it had micro mini bugs all over the room was gross I didn’t want to stay inside the bugs where too much . Other than that it would been nice but very far from all no 711 in sight .
bonnie
bonnie, 2-night trip
Verified
4/10 Fair
Feb 24, 2025
Ants everywhere in the apartment.
The place is okay but looks nothing like the pictures it’s very much run down and needs a lot done to it once you’re there but I guess you get what you pay for?..
we had a situation in our room with ants there must be some kind of infestation because we couldn’t get rid of them no matter how much we sprayed the room with the ant killer they were everywhere in our clothes and the bathroom the kitchen!!
We asked for a refund and was told to contact hotels.com as we booked through them when we did this they rang the property to request the refund and they declined it!!
The toilet set has mould on it and the place overall is tired.
It’s also very isolated no much around it and it’s hard for taxis to find it they never can.
The only good thing I would say about this place is the housekeeper, such a lovely woman and takes pride in her job she was the best thing about the place and honestly deserves a pay rise bless her she cleaned the room everyday to her best ability and just had a lovely aura.
In conclusion..
don’t waste your money and stay somewhere else because the pictures are a lie.
Keauna
Keauna, 7-night trip
Verified
10/10 Exceptional
Feb 27, 2026
Hotel bem localizado pra quem esta fugindo da agitação de patong. Fica super proximos a old town.
Thainá
Thainá, 2-night trip
Verified
6/10 Good
Dec 30, 2025
God størrelse på værelset, men i dårlig stand, og vi havde en kakerlak på værelset
Caroline
Caroline, 3-night trip
Verified
2/10 Poor
Mar 30, 2024
Boendet ligger långt bort ifrån allt. Rekommenderar inte detta boende. Personalen kan inte engelska. Enda positiva är att rummet är rena och hotellet har en helt okej pool
Very good place to stay. Not in the twin centre but very nice place
Ahmadullah
Ahmadullah, 2-night trip
Verified
10/10 Exceptional
Dec 13, 2021
Loved it
I loved it, good location, few minutes drive from most of the night markets, the staff are helpful and kind. Very comfortable.
Pro-tip download the Grab app, it is their version of Uber, super cheap, and makes getting around effortless.
Marcus
Marcus, 18-night trip
Verified
6/10 Good
Oct 11, 2021
Nice pool .
Verified traveler
2-night trip
Verified
10/10 Exceptional
Jan 29, 2020
Jederzeit wieder,günstig gut
Ein schönes Hotel, die Zimmer sind geräumig und sauber. Schönes Badezimmer. Langer Pool zum Bahnen schwimmen auch ein Kinderbecken ist vorhanden. Motorroller werden auch verliehen.
Robert
Robert, 1-night trip
Verified
10/10 Exceptional
Jan 13, 2020
Large, spacious, great facilities.
Sugar Palm Residence is an apartment block with a reception office, shop and laundry area. There was a problem with wifi in the first suite / apartment I was alocated so they moved me without fuss. It seems the wifi works well o lower floors only. SPR is set in its own grounds back from the road so there is no traffic noise. It is a short walk from the centre of Phuket Old Town. The staff were all friendly and helpful.
I would definitively consider staying here again.
Graham
Graham, 2-night trip
Verified
10/10 Exceptional
Jan 2, 2020
Pænt hotel lige midt i byen
Super Fint hotel og værelse, boede i den nye afdeling værelset er lidt mørkt indrettet, det er pænt og velholdt,det eneate der trængte til en udskiftningen var bruse hovedet i badeværelset. D
Kan kun anbefales hvis man er til at bo lige hvor det hele sker 👍lækker pool hvis lyster at blive kølet af men ingen liggestole liggestole
Anja
Anja, 1-night trip
Verified
4/10 Fair
Dec 17, 2019
The apartment we booked was to have self contained features. On arrival we found the cook top removed from the bench top and covered with glass along with the missing range hood, not one piece of cutlery in the drawers, nothing to cook with what so ever. Not even a microwave. The only meal we could make was noodles. A jug 2cups for coffee and 2 glasses was all that existed . The result was eating out every meal. Other couples stayed in another complex with the works. No compromise when we spoke with front desk so we Just put up with it for 12 days as we were out each day. Nice pool and house staff were friendly. And the hot water was not turned on until the 3rd day. The grease trap under the sink was a bit off at times but that is common it seems here.
Verified traveler
12-night trip
Verified
10/10 Exceptional
Nov 22, 2019
Nice and quiet
Enjoyable stay. Clean and quiet.
Tyler
Tyler, 1-night trip
Verified
6/10 Good
Jan 24, 2019
No WiFi a poor service.
Hotel rooms are spacious but basic. WiFi in rooms didn't work at all must of the stay and occasionally when they got it working it was very weak.
Biggest gripe was that they wouldn't allow us to use a shower before before flying home. It was 34 degrees outside and we'd given the room back at 12, but we're leaving at 4 for a 16 hour flight home. The hotel seemed half empty and will under capacity but we couldn't under any circumstance use a private shower. We could use the pool shower which was completely open and right in front of other guests balconies, with no changing facilities.
Poor service and unnecessarily mean in my opinion.
Stephen
Stephen, 1-night trip
Verified
8/10 Very good
Apr 29, 2018
Great place
This is great place,but there is no Wi-Fi,the password they gave works, but they have no IP address so you can connect.
This is really a condominium. They are renting out the unsold units like a hotel.
Verified traveler
Verified
8/10 Very good
Mar 3, 2018
No wifi as mentioned
Amonrat
Amonrat, 2-night trip
Verified
4/10 Fair
Jan 28, 2018
Not worth the stars given.
This is the first review i have ever given. Just could not be bothered. However i have had very helpful information from review made by otters so i Would like to contribute to it. This hotel looked like a new building, but was badly built with horrible furnitures that Fall apart. The worst was the bed. It was hard as stone and made for a horrible night.
Jan
Jan, 1-night trip
Verified
8/10 Very good
Jan 27, 2018
very nice clean and well maintained hotel.
Really good place to stay. Very clean and well run hotel. The swimming pool is lovely and staff members are willing to assist when needed. The condo is well maintained but lacks a mircowave and basic kitchen essentials if you not eating out. It would also help if you can place maps and welcome tourist packs in the rooms as the hotel is far from the cbd.