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Hotel Marroad Karuizawa

3.5 star property
Ski hotel with free ski shuttle, near Karuizawa Prince Hotel Ski Resort

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Located in Kyukaruizawa, Hotel Marroad Karuizawa offers a serene escape with dry cleaning services, a coffee shop/cafe and FONTAINE on-site restaurant. Enjoy free ski shuttle to nearby slopes or unwind at the garden after treating yourself to spa services like reflexology or aromatherapy.

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Ski facilities
  • Bar
  • Connecting rooms available
  • Non-smoking
  • Laundry facilities
  • Air conditioning

Main amenities (12)

  • Daily housekeeping
  • Restaurant and bar/lounge
  • Breakfast available
  • Free area shuttle
  • Free ski shuttle
  • Free shopping center shuttle
  • Free train station pick-up
  • Ski storage
  • Ski passes
  • Room service
  • Coffee shop/cafe
  • Meeting rooms

For families (6)

  • Cribs/infant beds (surcharge)
  • Refrigerator
  • Connecting/adjoining rooms available
  • Private bathroom
  • Separate sitting area
  • Television
The current price is CNY835
CNY1,011 total
Nov 20 - Nov 21

Room options

Available filters for rooms
Showing 2 of 2 rooms

View all photos for Twin Room, Non Smoking

Free minibar, in-room safe, desk, blackout drapes

Twin Room, Non Smoking

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Refrigerator
Free minibar items
Flat-screen TV
Blackout drapes/curtains
Private bathroom
  • 33 sq m
  • Sleeps 2
  • 2 Large Twin Beds

View all photos for Japanese-Western Style Room, Non Smoking

Free minibar, in-room safe, desk, blackout drapes

Japanese-Western Style Room, Non Smoking

7.0 out of 10
Good
(2 reviews)

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Refrigerator
Free minibar items
Flat-screen TV
Blackout drapes/curtains
Private bathroom
  • 38 sq m
  • Sleeps 5
  • 2 Twin Beds and 3 Twin Futons

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About the neighborhood

Map
1178 Karuizawa, Karuizawa-machi, Kitasaku-gun, Karuizawa, Nagano-ken, 389-0102

What's nearby

  • Karuizawa Prince Shopping Plaza - 9 min walk - 0.8 km
  • Karuizawa Prince Hotel Ski Resort - 12 min walk - 1.1 km
  • Old Karuizawa Ginza Street - 14 min walk - 1.2 km
  • Kumoba Pond - 16 min walk - 1.4 km
  • Hoshino Onsen Hot Spring - 9 min drive - 6.9 km

Getting around

  • Karuizawa Station - 12 min walk
  • Yokokawa station - 27 min drive
  • Sakudaira Station - 33 min drive
  • Free area shuttle
  • Free train station pick-up
  • Free shopping center shuttle
  • Free ski shuttle

Restaurants

  • ‪中国料理 榮林 - ‬8 min walk
  • ‪旦念亭 - ‬10 min walk
  • ‪Quartet Brewing - ‬7 min walk
  • ‪ブラッスリー シュエット - ‬7 min walk
  • ‪いろどりDining 彩-S･A･I- - ‬3 min walk

About this property

Hotel Marroad Karuizawa

Hotel Marroad Karuizawa features a free ski shuttle and puts you within a 15-minute walk of Karuizawa Prince Shopping Plaza. You can grab a bite to eat at the coffee shop/cafe, or indulge in massages, facials, or aromatherapy. Other highlights at this Art Deco hotel include a bar/lounge, a snack bar/deli, and a garden. Ski passes and storage are also available.

At a glance

DONE

Hotel size

    • 41 rooms
    • Arranged over 2 floors
DONE

Arriving/Leaving

    • Check-in start time: 3:00 PM; Check-in end time: midnight
    • Check-out time is 11 AM
DONE

Special check-in instructions

    • The front desk is open daily from 6:00 PM - midnight
    • Front desk staffed during limited hours
    • This property doesn't offer after-hours check-in
DONE

Required at check-in

    • Credit card or cash deposit required for incidental charges
    • Government-issued photo ID may be required
DONE

Pets

    • Pets not allowed
    • Service animals welcome
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms
LOCAL_PARKING

Parking

    • Free onsite self parking
    • Free onsite extended parking
    • Onsite RV/bus/truck parking (fees apply)
    • Height restrictions apply for onsite parking
DONE

Transfers

    • Free train station pick-up
DONE

Offsite

    • Free area shuttle
    • Free ski shuttle
    • Free shopping center shuttle
DONE

Other information

    • Smoke-free property

Property amenities

Food and drink

  • Buffet breakfast (surcharge) each morning 7 AM–10 AM
  • Restaurant
  • Bar/lounge
  • Coffee shop
  • Room service (limited hours)
  • Snack bar/deli

Traveling with children

  • Free local shuttle
  • Children's menu

What to do

  • Free ski shuttle
  • Ski passes
  • Hiking/biking trails nearby

Working away

  • Meeting rooms

Services

  • Front desk (limited hours)
  • Concierge services
  • Dry cleaning/laundry services
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Bicycle rentals
  • Ski storage

Facilities

  • 2 buildings/towers
  • Built in 1985
  • Safe-deposit box at front desk
  • Garden
  • Art Deco architecture

Accessibility

  • Handrails in stairways
  • Upper floors accessible by stairs only
  • Well-lit path to entrance

Ski

  • Free ski shuttle
  • Ski passes
  • Ski storage
  • Ski lifts nearby
  • Ski runs nearby
  • Downhill skiing nearby
  • Ski lessons nearby
  • Snowboarding nearby
  • Ski rental shops

Room amenities

Be entertained

  • 32-inch flat-screen TV
  • Digital TV channels

Home comfort

  • Air conditioning
  • Free stocked minibar
  • Bathrobes and slippers
  • Children's slippers
  • Iron/ironing board (on request)
  • Window screens

Sleep well

  • Blackout drapes/curtains
  • Crib/infant bed (surcharge)
  • Rollaway/extra bed (surcharge)
  • Bed sheets provided

What to enjoy

  • In-room massage
  • Separate sitting area

Freshen up

  • Private bathroom
  • Shower/tub combination
  • Rainfall showerhead
  • Bidet
  • Free toiletries
  • Hair dryer
  • Towels

Stay connected

  • Desk
  • Free WiFi
  • Phone

Food and drink

  • Refrigerator
  • Free bottled water

More

  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available
  • Guidebooks/recommendations
  • Local maps
  • Restaurant dining guide

Special features

Dining

FONTAINE - This bar serves light fare only.
LUMIERE - This restaurant specializes in French cuisine and serves breakfast, lunch, and dinner. A children's menu is available.

Fees & policies

Optional extras

  • Buffet breakfast is offered for an extra charge of approximately JPY 2530 for adults and JPY 1320 for children

Children & extra beds

  • Cribs/infant beds are available for JPY 2000.0 per stay
  • Rollaway beds are available for JPY 10000.0 per night

Parking

  • Parking height restrictions apply

Pool, spa, & gym (if applicable)

  • Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Policies

The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file.
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Noise-free guestrooms cannot be guaranteed.
This property does not have elevators.
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.
This property accepts credit cards, debit cards and cash.
Credit cards accepted: Visa, Mastercard, American Express, Diners Club, JCB International

Also known as

Hotel Marroad Karuizawa
Marroad Karuizawa
Hotel Marroad Karuizawa Hotel
Hotel Marroad Karuizawa Karuizawa
Hotel Marroad Karuizawa Hotel Karuizawa

Frequently asked questions

Does Hotel Marroad Karuizawa offer free cancellation for a full refund?

Yes, Hotel Marroad Karuizawa does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Are pets allowed at Hotel Marroad Karuizawa?

Sorry, pets aren't allowed, but service animals are welcome.

Is parking offered on site at Hotel Marroad Karuizawa?

Yes, there's free self and extended parking. RV/bus/truck parking is available.

What are the check-in and check-out times at Hotel Marroad Karuizawa?

Check-in start time: 3:00 PM; Check-in end time: midnight. Check-out time is 11 AM.

What is there to do at Hotel Marroad Karuizawa and nearby?

During the winter, enjoy nearby recreation like downhill skiing and snowboarding, and return when the snow melts for hiking. Hotel Marroad Karuizawa also has a garden.

Are there restaurants at or near Hotel Marroad Karuizawa?

Yes, FONTAINE offers French cuisine.

What's the area around Hotel Marroad Karuizawa like?

Hotel Marroad Karuizawa is in Kyukaruizawa, a short 12-minute walk from Karuizawa Prince Shopping Plaza and 16 minutes' walk from Karuizawa Prince Hotel Ski Resort.

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Hotel Marroad Karuizawa Reviews

Reviews

8.8

Excellent

9.0/10

Cleanliness

8.8/10

Staff & service

8.8/10

Amenities

8.4/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

8/10 Very good

ホテル内外にエスカレーター、エレベーター、スロープが無いので、高齢者や怪我人にはツラい。
ai, 2-night trip

10/10 Exceptional

親切な対応に大満足。

価格が安かったので期待してませんでしたが、ホテルの方の対応が良くて大満足。 軽井沢に旅行の際にはまたコチラに宿泊したいと思います。 下手な高級ホテルより絶対良いです。 オススメです。
YUJI, 1-night trip

10/10 Exceptional

静かで広く快適

部屋は大変広く清潔でした。静かな環境で快適。
satoshi, 1-night trip

6/10 Good

Generally Great

Nice and Friendly Staff A little far from most restaurants Older facility, no elevator(Guest Room on 2nd Floor)
CHAN, 3-night trip

6/10 Good

階段しかないので足の悪い方は無理ですね、
yoko, 1-night trip

6/10 Good

深夜に食べるものがない

軽井沢は夜遅くなるとコンビニもなく、レストランの閉店も早いため、近隣では軽食もとれない。ルームサービスや土産店や自販機で食事を購入できるようにするなど配慮が欲しい。
YASUHIRO, 1-night trip

8/10 Very good

旧軽中心にロケーション

軽井沢駅、旧軽に、車で移動が楽。
1-night trip

10/10 Exceptional

溫柔，體貼及有禮貌的工作人員為這家報到櫃檯位於二樓的飯店增色許多。此外，隨時可以預約飯店至滑雪場及車站的接送服務也是服務的特色。總結，非常好的飯店體驗，我們一定再來。
2-night trip

10/10 Exceptional

Beautiful hotel

Beautiful hotel! We visited over the Christmas holiday and had a wonderful experience. The hotel staff were fantastic! Although there was a language barrier, everyone was friendly and really made an effort to make sure our needs were met. The hotel isn’t in the best location but you can easily walk into town and the hotel provides a shuttle to the ski resort and train station. Our room was huge! Even by American standards.
Hannah, 2-night trip

8/10 Very good

場所も良くコスパにはリーズナブルで満足しています。ルームサービスでも融通きかせてくださり有り難かったです。 エントランスまでが階段でしたが、荷物が重かったため、少し大変でした。帰りはスタッフが持って下さいました。
2-night trip

4/10 Fair

Wi-Fiの電波が悪くて残念でした
junko, 2-night trip

10/10 Exceptional

こじんまりした静かなホテルです。特にスタッフの自然体の親切が心地よかったです。
FUMIO, 1-night trip

8/10 Very good

マロウドホテル軽井沢の感想

清潔なホテルでしたが年数の古さとベッドの狭さを感じました。
1-night trip

8/10 Very good

ホテルの環境は清潔で清閑で狭隘感もなく、心地良くのんびりと2泊3日を過ごせました。レストランで固苦しいデイナーでなく一品料理がいただければと思いました。
kazuyuki, 1-night trip

10/10 Exceptional

friendly staff, nice and large room, I mean really large. Maybe we missed a balcony.
1-night trip

10/10 Exceptional

Amazing stay

The service and breakfast were great! The room is very comfortable too
3-night trip

8/10 Very good

暖房の温度が調節できると嬉しいです。 それから、部屋の乾燥が気になりました。
2-night trip

10/10 Exceptional

The room is big and the staffs are helpful even they don’t speak English, they will use google translate to communicate with us.
Ling Chi, 1-night trip

4/10 Fair

間酒店好舊, 雖然我知好凍, 但房入面內置暖氣, 令人好焗好辛苦, 最慘入面連風線又冇, 冷氣又冇, 職員連基本英文都講唔到, 正面有條長樓梯仲要冇lift...再講, 話就話近滑雪場及輕井澤站(其實我覺得都唔太近, 都要行成15分鍾）, 行都唔係問題啦, 間野附近連便利店, 仲要行入酒店果段路連街燈都好少, 好恐怖, 強烈唔建議大家黎.
Michael, 1-night trip

10/10 Exceptional

不論日式或西式早餐都非常豐盛 從餐廳的大片玻璃望出去就是滿園的楓紅 服務人員態度親切 是一趟愉快的旅遊住宿體驗
WEN HUI, 4-night trip

8/10 Very good

Refreshing & enjoyable

The hotel location is definitely a quiet one though a bit inconvenient to go around other part of Karuizawa. The staff are extremely kind.
Melissa, 2-night trip

6/10 Good

台風の影響で部屋が停電になり、サブ電源に切り替えてもらった。
2-night trip

10/10 Exceptional

ショッピングモールに近くてよい。
cathy, 1-night trip

10/10 Exceptional

エレガントなサービス

・館内は静かで落ち着いた雰囲気、エレガントという言葉がぴったり。 ・アメニティーグッズの歯ブラシの柄は色を変え取り違いを防ぐ工夫や、チェックイン時の　対応、その後客室に入ると電気ポットのお湯がたっぷり沸いていて直ぐに一腹できる　　等、細やかな気配りが　心地よい。軽井沢駅への送迎もある。 ・客室はとても広く、清潔で快適。 ・朝食のオムレツも美味! トーストのパンも焼き立てをサービスしてくれる。お代わりOK。

10/10 Exceptional

駅チカ

よかった
Tomoki, 2-night trip