Nestled in the mountains, Cristal Resort offers a refreshing retreat with a sun-kissed terrace and an indoor pool. Families will love the playground and kid's club, while adults can unwind at the sauna or steam room. Previous guests rave about their relaxing stay.
ul. H. Kollataja 4A, Szklarska Poreba, Lower Silesian, 58-580
What's nearby
Babiniec Ski Lift - 6 min walk - 0.6 km
Museum of the Earth - 11 min walk - 0.9 km
Szklarska Poreba Ski Arena - 12 min walk - 1.1 km
Karkonosze National Park - 18 min walk - 1.6 km
Szklarska Poreba Ski Resort - 7 min drive - 2.1 km
Getting around
Wroclaw (WRO-Copernicus) - 116 min drive
Szklarska Poreba Gorna Station - 14 min drive
Jelenia Gora Station - 23 min drive
Świeradów-Zdrój Station - 32 min drive
Restaurants
Bistro Na Widoku - 4 min drive
Różana pączkarnia - 3 min drive
Pizzeria Tomato - 3 min drive
Browar Mariental - 18 min walk
Restauracja Alfredo - 16 min walk
About this property
Cristal Resort
Bring the kids when you stay at Cristal Resort, and they can enjoy the free kids' club. Guests can take a dip in the indoor pool, and the sauna makes for a relaxing end to the day. A steam room and a terrace are other highlights, and apartments offer up nice touches like bathrobes and memory foam beds with premium linens.
At a glance
DONE
Property size
57 apartments
DONE
Arriving/Leaving
Check-in start time: 4:00 PM; Check-in end time: 8:00 PM
Late check-in subject to availability
Minimum check-in age: 18
Check-out time is 11 AM
DONE
Special check-in instructions
The front desk is open daily from 8:00 AM - 8:00 PM
Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours
To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 8:00 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
DONE
Required at check-in
Credit card, debit card, or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
DONE
Children
Free children's club
PETS
Pets
Pets allowed (dogs only)*
Service animals welcome
Restrictions apply*
Pets must be supervised
WIFI
Internet
Free WiFi in public areas
LOCAL_PARKING
Parking
Onsite self parking (PLN 50 per day)
VPN_KEY
Other information
Smoke-free property
Property amenities
Ski
Close to a ski area, ski runs, and ski lifts
Cross-country skiing and downhill skiing nearby
Pool/Spa
Indoor pool
Sun loungers
Sauna
Steam room
Internet
Free WiFi
Parking and transportation
Self parking on site (PLN 50 per day)
Family friendly
Free children's club
Free crib/infant bed
Playground
Kitchenette
Refrigerator
Microwave
Dishwasher
Cookware/dishes/utensils
Bedrooms
Premium bedding
Hypo-allergenic bedding
Bed sheets provided
Memory foam mattress
Bathrooms
Shower
Bathrobes
Towels provided
Hair dryer
Entertainment
LCD TV
Outdoor areas
Terrace
Work spaces
Desk
Comfort
Heating
Pets
Service animals exempt from fees
Pet friendly
PLN 115 per pet per day
Welcoming dogs only
Suitability/Accessibility
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Elevator
Elevator door width (inches): 100
Smoke-free property
Services and conveniences
Tour/ticket assistance
Safe
Housekeeping (on request)
Luggage storage
Blackout drapes/curtains
Front desk (limited hours)
Location highlights
In the mountains
Things to do
Hiking/biking trails nearby
Safety features
Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
Smoke detector not reported (host has not indicated whether there is a smoke detector on the property)
Fire extinguisher
General
57 rooms
Fees & policies
Mandatory fees
You'll be asked to pay the following charges by the property at check-in or check-out. Fees may include applicable taxes:
A tax is imposed by the city: PLN 3.40 per person, per night. This tax does not apply to children under 3 years of age.
Pets
Service animals exempt from fees
Pets are allowed for an extra charge of PLN 115 per pet, per day
Parking
Self parking costs PLN 50 per day
Policies
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
Only registered guests are allowed in the guestrooms.
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip.
Host has not indicated whether there is a smoke detector on the property.
Guests can rest easy knowing there's a fire extinguisher on site.
This property accepts credit cards, debit cards and cash.
Credit cards accepted: Visa, Mastercard, Diners Club, JCB International
This property is professionally cleaned.
Also known as
Cristal Resort Szklarska Poreba
Cristal Resort
Cristal Szklarska Poreba
Cristal Resort Aparthotel
Cristal Resort Szklarska Poreba
Cristal Resort Aparthotel Szklarska Poreba
Frequently asked questions
Does Cristal Resort offer free cancellation for a full refund?
Yes, Cristal Resort does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Cristal Resort?
Yes, there's an indoor pool.
Are pets allowed at Cristal Resort?
Yes, dogs are welcome. There's a charge of PLN 115 per pet, per day. Service animals are exempt from fees. Some restrictions may apply, so please contact the property for more details.
Is parking offered on site at Cristal Resort?
Yes. Self parking costs PLN 50 per day.
What are the check-in and check-out times at Cristal Resort?
Check-in start time: 4:00 PM; Check-in end time: 8:00 PM. Check-out time is 11 AM.
What is there to do at Cristal Resort and nearby?
Have fun with nearby winter activities like cross-country skiing. Enjoy a swim in the indoor pool or use the aparthotel's other amenities, which include a sauna and a steam room.
Does Cristal Resort have a kitchen or kitchenette?
Yes, there is a kitchenette which also includes a refrigerator, a dishwasher, and a microwave.
What's the area around Cristal Resort like?
Cristal Resort is a short 11-minute walk from Szklarska Poreba Ski Arena and 12 minutes' walk from Karkonosze National Park.
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Reviews
Cristal Resort Reviews
8.6
Excellent
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
9.0
Cleanliness
9.0
Location
9.4
Staff & service
9.2
Property conditions & facilities
Reviews
Verified
8/10 Very good
Aug 27, 2023
Very nice and peaceful location, 15 minutes walk to the town center
Bibiána
Bibiána, 2-night trip
Verified
10/10 Exceptional
Dec 9, 2024
We are a family with 2 children, and we stayed for 3 nights. The room was clean. The receptionist was helpful and gave us a special attention with changing the room which was more suitable for our small children. The outdoor jacuzzi was pleasant and with hot water.
The breakfast was tasty and equivalent of the properties' star rating. The only negative point was a Monday breakfast when I suppose the hotel occupancy was low, so the breakfast food variety was very reduced and except that the food was from weekend and didn't look fresh. But overall, we enjoyed our stay, and we would return again.
Simona
Simona, 3-night trip
Verified
2/10 Poor
Jun 22, 2024
Hotel is maybe a 6/10 Max. Internet is horrible.
Tried to put me in inferior room than the one I booked. After complaint was given a room with safe not working. Third room I was given was an upgrade but the internet worked horribly in all 3 rooms which were in different parts of hotel, different levels. Bed wasnt very comfortable. No way this hotel deserves anything close to the rating it has. One of the rooms the sink was over the toilet making it awkward to use. I arrived at hotel very tired from long trip the check in fiasco took over an hour.
Verified traveler
1-night trip
Verified
8/10 Very good
Aug 9, 2025
Het hotel was echt netjes en vriendelijke mensen. Heerlijk en uitgebreid ontbijt. Alleen het enige minpuntje wat ik vond is dat er geen barretje was in het hotel waar je s’ avonds nog even een drankje kan doen.
Hidde
Hidde, 3-night trip
Verified
8/10 Very good
Jan 7, 2025
Wir haben hier ein schönes und ruhiges Silvester verbracht. Die Innenstadt war gut zu Fuss erreichbar. Der Spa-Bereich toll. Das Frühstück herausragend. Auch das Umfeld und Parken super. Kinder waren Happy.
Leider waren die Betten zu klein und für 4 Personen im Apartment keine ausreichende Schlafmöglichkeit. Schlafsofa deutlich zu schmal und unbequem.
Andre
Andre, 2-night trip
Verified
6/10 Good
Aug 6, 2023
Eher 2 Sterne
Wir waren als Familie im Crystal Resort in Szklarska Poreba. Grundsätzlich hatten wir einen schönen Aufenthalt, jedoch waren wir vom Crystal Resort ein wenig enttäuscht für den doch recht hohen Preis. Der äußere erste Eindruck täuscht leider.
Unser Zimmer war groß, hatte eine kleine Küche und gut geeignet mit Kindern, da wir zwei Schalfbereiche hatten. Des Weiteren befand sich unser Zimmer im Erdgeschoß gleich neben dem Spielplatz.
Ernüchternd war jedoch der Gesamtzustand der Anlage. Hier wird scheinbar nur repariert was zwingend erforderlich ist. Gehwege sind knöcheltief abgesackt, abgebrochene Lampen notdürftig mit Klebeband repariert, der Teppich im gesamten Haus müsste getauscht oder tiefengereinigt werden, die Ladestation von Tesla hatte keine Funktion, u.v.m! Die 4 Sterne-Bezeichnung hat es lange nicht mehr verdient.
Unser Elektroauto konnten wir dann aber noch an einer Schukosteckdose laden.
Das Frühstück war okay, wenn auch nicht dem Preis gerechtfertigt. Die Servicekräfte schienen neu zu sein und wirkten teilweise unbeholfen. Der viel zu kleine Frühstücksbereich war oft schmutzig und am Buffet wartete man teilweise ewig darauf, dass aufgefüllt wurde.
Im Poolbereich ein änliches Bild. Da sich gefühlt niemand kümmert, ist es recht schmutzig.
Sicher war es hier mal sehr schön, was auch an der Wandgestaltung zu sehen ist, aber die Fürsorge leidet.
Zimmerservice gibt es auch nicht.
Robby
Robby, 4-night trip
Verified
10/10 Exceptional
Jan 9, 2023
Ich werde immer wieder hin fahren und empfehle das Resort weiter hin.
Peter
Verified
10/10 Exceptional
Aug 29, 2022
Widok z pokoju 132
Miła i zawsze pomocna obsługa, hotel, pokój
i łazienka czyste. Pobyt bardzo udany.
SYLWIA
SYLWIA, 7-night trip
Verified
6/10 Good
Dec 4, 2021
This is nice, remotely, located property. It is good for a quiet stay. Amenities are poor. There is a swimming pool. The children's room is very rudimentary. There is no common room open 24/7. Cable TV is very limited
Krzysztof
Krzysztof, 3-night trip
Verified
10/10 Exceptional
Jun 4, 2021
Wspaniałe wrażenia miła obsługa
Barbara
Barbara, 3-night trip
Verified
10/10 Exceptional
Dec 7, 2020
Śweitny, klimatczny hotel
Wspaniały hotel. Na pewno będziemy wracać. Czysto, nowocześnie i bardzo blisko centrum Szklarskiej Poręby. Pokój z widokiem na góry. Bardzo miła obsługa.
Dominik
Dominik, 2-night trip
Verified
10/10 Exceptional
Nov 6, 2020
Swietne miejsce na wypoczynek w ciszy i spokoju
Piekny hotel, bardzo ladny wystroj, w apartamencie kuchnia. Apartament przestronny i czysty.
Damian
Damian, 1-night trip
Verified
8/10 Very good
Oct 12, 2020
Hotel ins gesammt zimlich gut, unser Zimmer (Studio) so lala. Es konnte besser sein.
Janusz
Janusz, 2-night trip
Verified
8/10 Very good
Jun 17, 2019
Positiv: toll, modern. Haben ein besseres Zimmer bekommen als gebucht!
Negativ: Komische Wege zum Zimmer innerhalb des Hotels. Pool und Wellnessbereich kaum nutzbar wegen lauter, unbeaufsichtigter Kinder.
Verified traveler
1-night trip
Verified
8/10 Very good
Feb 18, 2019
Ein sehr schönes, neues Hotel, nicht weit von der Stadt.Ich hatte ein Zimmer mit einem Sofa, das nicht so besonders bequem war allerdings für 2 Nächte war es ok.
Verified traveler
2-night trip
Verified
10/10 Exceptional
Jan 2, 2019
Great amenities open 8 a.m. - 10 p.m.; jacuzzi outside; marvelous mountains view. The hotel is quite place and is located close to the mountains. Rooms could be cleaned better.
Verified traveler
3-night trip
Verified
10/10 Exceptional
Dec 12, 2018
Wysoka jakość.
Nowy, czysty obiekt z bardzo dobrym serwisem. Strefa basenowa pięknie zaaranżowana. Wszystko na wysokim poziomie.
Arkadiusz
Arkadiusz, 2-night trip
Verified
8/10 Very good
Nov 15, 2018
Polecany Cristal
Bezproblemowa obsługa. Przyjemny pobyt. Pokoje dobrze wyposażone. Generalnie czysto tylko zabrakło mydla pod prysznicem. Jeśli chodzi o cenę śniadan, uważam że cena jest zbyt wysoka co do jakości.
Pozdrawiam
Klaudia :)
Vi havde nogle fantastiske dage. Vi nød at sidde på altanen i morgensolen og spise morgenmad imens vi kiggede op på bjergene.
Det blev også en morgen løbetur med efterfølgende tur i swimmingpoolen og den udendørs jacuzzi, igen med udsigt til bjergene. En rigtig dejlig og afslappende oplevelse.
Irene
Irene, 2-night trip
Verified
8/10 Very good
Mar 14, 2017
Wszystko na wysokim poziomie z małym ale..
Hotel nowoczesny, nieco zagmatwany system klatek schodowych i rozkładu pokoi na piętrach. Pokoje ładne i przestronne choc różnią sie miedzy sobą dosc wyraźnie pomimo takiego samego standardu. Pare mankamentów jak zatykające sie zlewy, skrzypiąca podłoga na antresoli czy niebezpiecznie ruchome schody w pokoju. Trzeba pamietać o wywieszeniu plakietki by posprzątano, w innym wypadku wynoszone sa tylko śmieci. Obsługa recepcji bardzo mila i pomocna, niestety restauracja na niskim poziomie, brakuje szefa kuchni co czuc w smaku potraw, a ogólna zła atmosfera przenosi sie również na obsługę kelnerska. Po jednej kolacji zrezygnowaliśmy z wykupu śniadań. Przyjemny basen, super jacuzzi na dworze, usługi spa tez na wysokim poziomie. Ogolnie hotel godny polecenia z kilkoma rzeczami do poprawienia.
Paulina
Verified
6/10 Good
Sep 3, 2016
Urlaub im Riesengebirge
Wir hatten ein Wellness Wochenende im Riesengebirge gebucht. Das Hotel ist neu und sehr gut ausgestattet. Leider war der Wellness Bereich sehr klein. Eine Trockensauna (Max. 4 Personen) und eine Dampfsauna. Leider auch nur 8 Liegen im Außenbereich. Die Mitarbeiter an der Reception waren sehr kompetent und freundlich. Die Kellner in den Gaststätten weniger. Das Umfeld des Hotels ist sehr schön und läd zu ausgiebigen Wandertouren ein. Die Restaurants im Ort sind extrem preiswert und gut.
Frank
Verified
10/10 Exceptional
Feb 23, 2016
Najlepsze noclegi w Szklarskiej Porębie!
Bardzo przyjemny hotel. Atmosfera domowa. Super basen i spa. Świetna restauracja a szczególnie obsługa. Zresztą całą obsługa hotelowa na najwyższym poziomie.Pokoje czyste że wszystkimi udogodnieniami, jak w domu. Piękny widok na góry. Było super. Miejsce godne polecenia.