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Aparthotel

Alteza Polanco

4.0 star property
Aparthotel with restaurant, near Plaza Polanco

Choose dates to view prices

Photo gallery for Alteza Polanco

Restaurant
Junior Suite, 1 Queen Bed | Living area | 40-inch flat-screen TV with cable channels, TV
Front of property - evening/night
Junior Suite, 2 Double Beds | 1 bedroom, hypo-allergenic bedding, in-room safe, desk
Master Suite, 1 Queen Bed, Interior View | 1 bedroom, hypo-allergenic bedding, in-room safe, desk
Experience the upscale charm of Alteza Polanco, where a warm welcome awaits near Plaza Polanco. Unwind in the outdoor treatment areas or enjoy a meal at Restaurante. With free in-room WiFi, luggage storage, and helpful staff to aid your stay.
VIP Access

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Airport transfer
  • Spa
  • Air conditioning
  • 24/7 front desk
  • Parking available
  • Gym

Main amenities (12)

  • 70 smoke-free apartments
  • Daily housekeeping
  • Restaurant
  • Breakfast available
  • Fitness center
  • Self parking
  • Room service
  • Spa services
  • Massage/treatment rooms
  • Meeting rooms
  • Airport shuttle
  • Terrace

Feel at home (6)

  • Children stay free
  • Private bathroom
  • Television
  • Terrace
  • Daily housekeeping
  • Laundry facilities

Why we love this property

Spa getaway bliss
The aparthotel features a full-service spa with indoor and outdoor treatment rooms. Therapies include deep-tissue and sports massages. A fitness room awaits.
Culinary satisfaction
This aparthotel's restaurant offers tasty cooked-to-order breakfast. Culinary options satisfy appetites with freshly prepared morning meals.
Work meets play
Situated in a vibrant retail area, this aparthotel offers meeting spaces for professionals and rejuvenating spa services for downtime relaxation.

Room options

Available filters for rooms
Showing 7 of 7 rooms

View all photos for Deluxe Room, 2 Double Beds

Deluxe Room, 2 Double Beds | 1 bedroom, hypo-allergenic bedding, in-room safe, desk

Deluxe Room, 2 Double Beds

Highlights

Air conditioning
Free rollaway/extra beds
Flat-screen TV
Hypo-allergenic bedding
Separate bedroom
Hair dryer
Private bathroom
Espresso maker
  • 30 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Junior Suite, 2 Double Beds

Junior Suite, 2 Double Beds | 1 bedroom, hypo-allergenic bedding, in-room safe, desk

Junior Suite, 2 Double Beds

10.0 out of 10
Exceptional
(1 review)

Highlights

Air conditioning
Free rollaway/extra beds
Flat-screen TV
Hypo-allergenic bedding
Separate bedroom
Hair dryer
Private bathroom
Espresso maker
  • 38 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Deluxe Room, 1 Queen Bed

Deluxe Room, 1 Queen Bed | 1 bedroom, hypo-allergenic bedding, in-room safe, desk

Deluxe Room, 1 Queen Bed

9.4 out of 10
Exceptional
(3 reviews)

Highlights

Air conditioning
Free rollaway/extra beds
Flat-screen TV
Hypo-allergenic bedding
Separate bedroom
Hair dryer
Private bathroom
Espresso maker
  • 28 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Junior Suite, 1 Queen Bed

Junior Suite, 1 Queen Bed | 1 bedroom, hypo-allergenic bedding, in-room safe, desk

Junior Suite, 1 Queen Bed

Highlights

Air conditioning
Free rollaway/extra beds
Flat-screen TV
Hypo-allergenic bedding
Separate bedroom
Hair dryer
Private bathroom
Microwave
  • 29 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Master Suite, 1 Queen Bed, Exterior View

Master Suite, 1 Queen Bed, Exterior View | 1 bedroom, hypo-allergenic bedding, in-room safe, desk

Master Suite, 1 Queen Bed, Exterior View

10.0 out of 10
Exceptional
(1 review)

Highlights

Air conditioning
Free rollaway/extra beds
Flat-screen TV
Hypo-allergenic bedding
Separate bedroom
Hair dryer
Bathrobes
Private bathroom
  • 32 sq m
  • 1 bedroom
  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Master Suite, 1 Queen Bed, Interior View

Master Suite, 1 Queen Bed, Interior View | 1 bedroom, hypo-allergenic bedding, in-room safe, desk

Master Suite, 1 Queen Bed, Interior View

Highlights

Air conditioning
Free rollaway/extra beds
Flat-screen TV
Hypo-allergenic bedding
Separate bedroom
Hair dryer
Bathrobes
Private bathroom
  • 43 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Suite, 1 Queen Bed, Exterior View

Suite, 1 Queen Bed, Exterior View | 1 bedroom, hypo-allergenic bedding, in-room safe, desk

Suite, 1 Queen Bed, Exterior View

10.0 out of 10
Exceptional
(1 review)

Highlights

Air conditioning
Free rollaway/extra beds
Flat-screen TV
Hypo-allergenic bedding
Separate bedroom
Hair dryer
Bathrobes
Private bathroom
  • 31 sq m
  • 1 bedroom
  • City view
  • Sleeps 2
  • 1 Queen Bed

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About the neighborhood

Map
Blas Pascal No. 111, Mexico City, 11510

What's nearby

  • Plaza Polanco - 1 min walk - 0.1 km
  • Acuario Inbursa - 10 min walk - 0.9 km
  • Plaza Carso Shopping Center - 10 min walk - 0.9 km
  • Antara Polanco - 12 min walk - 1.0 km
  • Soumaya Museum - 12 min walk - 1.0 km

Getting around

  • Benito Juarez International Airport (MEX) - 33 min drive
  • Santa Lucía, Mexico (NLU-Felipe Ángeles Intl.) - 55 min drive
  • Toluca, Estado de Mexico (TLC-Toluca Intl.) - 59 min drive
  • Mexico City Fortuna Station - 9 min drive
  • Tlalnepantla de Baz Station - 14 min drive
  • Tultitlan Lecheria Station - 16 min drive
  • Polanco Station - 29 min walk
  • Airport shuttle (surcharge)

Restaurants

  • ‪La Casa de Toño - ‬3 min walk
  • ‪Vips - ‬1 min walk
  • ‪Tierra Garat - ‬1 min walk
  • ‪Regma Express - ‬3 min walk
  • ‪Tortas La Combi - ‬2 min walk

About this property

Alteza Polanco

Alteza Polanco puts you just a 5-minute drive from Paseo de la Reforma and Antara Polanco. Guests indulge in deep-tissue massages, then grab a bite to eat at the restaurant. A fitness center and a terrace are other highlights, and all apartments offer flat-screen TVs and room service. Fellow travelers say great things about the helpful staff.

At a glance

DONE

Property size

    • 70 apartments
    • Arranged over 8 floors
DONE

Arriving/Leaving

    • Check-in time starts at 3 PM
    • Contactless check-in available
    • Minimum check-in age: 18
    • Check-out time is noon
    • Contactless check-out available
DONE

Special check-in instructions

    • This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation
    • Front desk staff will greet guests on arrival at the property
DONE

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Children

    • Up to 2 children (11 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding
    • No cribs (infant beds)
PETS

Pets

    • Pets not allowed
    • Service animals welcome
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms
LOCAL_PARKING

Parking

    • Covered onsite self parking (USD 10 per night)
    • Onsite parking limited
DONE

Transfers

    • Airport shuttle on request (available 24 hours)*
VPN_KEY

Other information

    • Smoke-free property

Property amenities

Pool/Spa

  • Massages
  • Spa services
  • 2 treatment rooms
  • Deep-tissue massages
  • Sports massage
  • Outdoor treatment area

Internet

  • Free WiFi

Parking and transportation

  • Covered self parking on site (USD 10 per night)
  • Limited onsite parking
  • 24-hour roundtrip airport shuttle (surcharge)
  • Airport shuttle on request

Family friendly

  • Children stay free (see details)

Food and drink

  • Espresso maker

Dining

  • Cooked-to-order breakfast available for a fee daily 7:00 AM–11:00 AM: USD 10-21 per person
  • 1 restaurant
  • Room service available

Bedrooms

  • Hypo-allergenic bedding
  • Bed sheets provided

Bathrooms

  • Shower
  • Hair dryer
  • Towels provided
  • Free toiletries

Entertainment

  • 40-inch flat-screen TV with cable service
  • TV in a common area

Outdoor areas

  • Terrace

Laundry

  • Dry cleaning/laundry service
  • Laundry facilities

Work spaces

  • Meeting rooms
  • Desk
  • Conference space (474 square feet)

Comfort

  • Air conditioning

Pets

  • Service animals only (pets not allowed)

Suitability/Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (with limits)
  • Smoke-free property

Services and conveniences

  • Concierge services
  • Tour/ticket assistance
  • Daily housekeeping
  • Safe
  • Iron/ironing board
  • Phone
  • Luggage storage
  • Safe at front desk
  • In-room massages
  • 24-hour front desk

Location highlights

  • In the shopping district
  • In the entertainment district

Things to do

  • Fitness center

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector installed (host has indicated there is a smoke detector on the property)
  • Fire extinguisher
  • First aid kit

General

  • 70 rooms
  • 8 floors
  • 1 building
  • Built in 2014
  • Romance packages available

Special features

Spa

Guests can pamper themselves by indulging in the onsite spa services. There are 2 treatment rooms and outdoor treatment areas. Services include deep-tissue massages and sports massages.

Dining

Onsite venue - restaurant.

Fees & policies

Optional extras

  • Cooked-to-order breakfast is offered for an extra charge of approximately USD 10 to 21 per person
  • Airport shuttle service is offered for an extra charge of USD 70 per vehicle (roundtrip)

Parking

  • Covered self parking costs USD 10 per night

Pool, spa, & gym (if applicable)

  • Reservations are required for massage services and can be made by contacting the property before arrival at the number on the booking confirmation

Policies

Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip.
Host has indicated there is a smoke detector on the property.
Guests can rest easy knowing there's a fire extinguisher and a first aid kit on site.
This property accepts credit cards and cash.
Credit cards accepted: Visa, Mastercard, American Express
Cashless transactions are available.

Also known as

Alteza Polanco Hotel
Alteza Hotel
Alteza Polanco
Alteza Polanco Hotel
Alteza Hotel
Hotel Alteza Polanco Mexico City
Mexico City Alteza Polanco Hotel
Hotel Alteza Polanco
Alteza Polanco Mexico City
Alteza

Frequently asked questions

Does Alteza Polanco offer free cancellation for a full refund?

Yes, Alteza Polanco does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Are pets allowed at Alteza Polanco?

Sorry, pets aren't allowed, but service animals are welcome.

Is parking offered on site at Alteza Polanco?

Yes. Self parking costs USD 10 per night. Parking spots may be limited.

Is airport shuttle service offered by Alteza Polanco?

Yes, an airport shuttle is available. The charge is USD 70 per vehicle roundtrip.

What are the check-in and check-out times at Alteza Polanco?

You can check in starting at 3 PM. Check-out time is noon. Contactless check-in and check-out are available.

What is there to do at Alteza Polanco and nearby?

Alteza Polanco has a fitness center and spa services.

Are there restaurants at or near Alteza Polanco?

Yes, there's an onsite restaurant.

What's the area around Alteza Polanco like?

Alteza Polanco is a short 11-minute walk from Antara Polanco and 9 minutes' walk from Plaza Carso Shopping Center.

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Alteza Polanco Reviews

Reviews

8.6

Excellent

9.0/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

8.4/10

Property conditions & facilities

9.0/10

Eco-friendliness

Popular mentions

Service staff
Location
Room
Breakfast
Value
Bed
Restaurant
Amenities
Coffee
Weather

What guests liked

  • Breakfast was fresh, delicious, and offered healthy choices. (6 reviews)
AI Sparkle IconFrom real guest reviews summarized by AI.

Reviews

10/10 Exceptional

Nice hotel
Peter, 1-night trip

10/10 Exceptional

Staff was very friendly and helpful will definitely be back
Luis, 6-night trip

10/10 Exceptional

Very nice, quiet location. Nice rooms
Maria, 5-night trip

10/10 Exceptional

Good location & very clean

8/10 Very good

Good
SHAN, 1-night trip

10/10 Exceptional

It is a nice well located hotel in the Polanco Corporate Area.
Samuel, 4-night trip

10/10 Exceptional

A good place to be. The staff are nice, warm, friendly and helpful.
RAYMOND, 5-night trip

10/10 Exceptional

A good hotel for business trips. Close to plaza Carso and Soumaya. Not spectacular but clean, comfortable, and funcional. They have a safe and there is a fantastic coffee and sandwiches place across the street.
Gerardo, 2-night trip

6/10 Good

This place is ok but not that great. If you’re looking for something in a good area for not to pricey this place is it. Looks nicer in the pictures because the rooms aren’t as nice in person.
Martin, 3-night trip

6/10 Good

Basic clean 2/3 star hotel

The property is in a great location. But this is a clean basic two three star hotel. The pictures are misleading.
Paul, 2-night trip

6/10 Good

Below average

8/10 Very good

Ok
Angel, 1-night trip

2/10 Poor

This this so dar from a hotel, it is so far from pictures shown, it is pretty basic and they charge for 4 stars hotel, no amenities at all, breakfast only and they charged me also they charged for a bottle of water in the room, amazing!! I stayed one night and I moved to another hotel, i felt robbed. Good advice stay away from this “hotel” or you will regret.
Andury, 4-night trip

6/10 Good

Rooms are not soundproof

Rooms are not soundproof, the only discomfort I experienced during the stay. If you are light sleeper would not recommend.
3-night trip

10/10 Exceptional

Personal amable, registro rapido
Paulo Martin, 1-night trip

10/10 Exceptional

habitación amplia, personal muy amable y muy buena ubicación.
LARIZZA, 1-night trip

10/10 Exceptional

Solid. Good location.
Benjamin, 3-night trip

4/10 Fair

Fue una mala experiencia en general y en todos sentidos
4-night trip

10/10 Exceptional

Excelente!!

Si quieres vivir Polanco y caminar por sus calles este es el Hotel, restaurantes cerca, atracciones y mall a unos cuantos pasos.
Marco, 1-night trip

10/10 Exceptional

Nice little hotel. But they have a major deficiency-no king size beds
Michael Curtis, 4-night trip

10/10 Exceptional

love the how clean and confortable was the room. very friendly staff.
MARIA, 4-night trip

10/10 Exceptional

Nice location and hotel.
ROBERT, 6-night trip

8/10 Very good

Está muy bien ubicado dentro de Polanco. Muy amplia la habitación, si bien algo oscura. Si es muy reducido el estacionamiento, y hay que dejar las llaves.
Mariana, 1-night trip

10/10 Exceptional

Rating: ⭐⭐⭐⭐⭐ Wonderful Boutique Hotel in a Prime Location We had a fantastic stay at Alteza Polanco! The hotel is beautifully maintained, quiet, and located in one of Mexico City’s most upscale neighborhoods. It was the perfect base for exploring Polanco and nearby attractions. The room was spacious, clean, and comfortable, with modern amenities and a relaxing atmosphere. The staff was incredibly friendly and helpful throughout our stay, making us feel welcome and well cared for. Breakfast was fresh and delicious each morning, and the overall service exceeded expectations. If you’re looking for a peaceful, boutique-style experience in CDMX with excellent service and location, Alteza Polanco is a great choice.
jamie, 4-night trip

10/10 Exceptional

Employees were really nice and polite
Martha, 3-night trip