Skip to main content

Quality Inn & Suites University Area

2.5 star property
Hotel with 15 indoor pools, near Ball State University

Choose dates to view prices

In the heart of Muncie, Quality Inn & Suites University Area offers a warm welcome with continental breakfast, an indoor pool, and a state-of-the-art gym. Connect to in-room WiFi and unwind at the 24-hour front desk or explore nearby Ball State University. Guests have raved about their stay.

Reviews

5.6 out of 10

Popular amenities

  • Pool
  • Gym
  • Laundry facilities
  • Air conditioning
  • 24/7 front desk
  • Free parking

Main amenities (12)

  • Daily housekeeping
  • 15 indoor pools
  • Fitness center
  • Children's pool
  • Meeting rooms
  • 24-hour front desk
  • Coffee/tea in a common area
  • Air conditioning
  • Vending machine
  • Self-serve laundry
  • Conference space
  • TV in a common area

Feel at home (6)

  • Children's pool
  • Television
  • Daily housekeeping
  • Laundry facilities
  • Coffee/tea maker
  • Free self parking
The current price is CNY513
CNY574 total
includes taxes & fees
Dec 7 - Dec 8

Room options

Available filters for rooms
Showing 8 of 8 rooms

View all photos for Suite, 1 King Bed with Sofa bed, Non Smoking

In-room safe, desk, laptop workspace, iron/ironing board

Suite, 1 King Bed with Sofa bed, Non Smoking

Highlights

Air conditioning
Heating
TV
Hair dryer
Shower/tub combination
Coffee/tea maker
Cable channels
Iron/ironing board
  • Sleeps 3
  • 1 King Bed and 1 Twin Sofa Bed

View all photos for Room, 1 King Bed, Accessible, Non Smoking

In-room safe, desk, laptop workspace, iron/ironing board

Room, 1 King Bed, Accessible, Non Smoking

Highlights

Air conditioning
Heating
TV
Hair dryer
Shower/tub combination
Coffee/tea maker
Cable channels
Iron/ironing board
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 Queen Bed, Accessible, Non Smoking

In-room safe, desk, laptop workspace, iron/ironing board

Room, 1 Queen Bed, Accessible, Non Smoking

Highlights

Air conditioning
Heating
TV
Hair dryer
Shower/tub combination
Coffee/tea maker
Cable channels
Iron/ironing board
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 1 King Bed, Non Smoking

In-room safe, desk, laptop workspace, iron/ironing board

Standard Room, 1 King Bed, Non Smoking

Highlights

Air conditioning
Heating
TV
Hair dryer
Shower/tub combination
Coffee/tea maker
Cable channels
Iron/ironing board
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 Queen Bed, Non Smoking, Jetted Tub

Standard Room, 1 Queen Bed, Non Smoking, Jetted Tub | In-room safe, desk, laptop workspace, iron/ironing board

Standard Room, 1 Queen Bed, Non Smoking, Jetted Tub

Highlights

Air conditioning
Heating
TV
Hair dryer
Shower/tub combination
Coffee/tea maker
Cable channels
Iron/ironing board
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking

In-room safe, desk, laptop workspace, iron/ironing board

Standard Room, 2 Queen Beds, Non Smoking

Highlights

Air conditioning
Heating
TV
Hair dryer
Shower/tub combination
Coffee/tea maker
Cable channels
Iron/ironing board
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 Queen Bed with Sofa bed, Non Smoking

In-room safe, desk, laptop workspace, iron/ironing board

Suite, 1 Queen Bed with Sofa bed, Non Smoking

Highlights

Air conditioning
Heating
TV
Hair dryer
Shower/tub combination
Coffee/tea maker
Cable channels
Iron/ironing board
  • Sleeps 3
  • 1 Queen Bed and 1 Twin Sofa Bed

View all photos for Suite, 1 Queen Bed with Sofa bed, Non Smoking, Kitchenette

Suite, 1 Queen Bed with Sofa bed, Non Smoking, Kitchenette | In-room safe, desk, laptop workspace, iron/ironing board

Suite, 1 Queen Bed with Sofa bed, Non Smoking, Kitchenette

Highlights

Air conditioning
Heating
TV
Hair dryer
Shower/tub combination
Coffee/tea maker
Cable channels
Iron/ironing board
  • Sleeps 3
  • 1 Queen Bed and 1 Twin Sofa Bed

Similar properties

Free daily on-the-go breakfast
Baymont by Wyndham Muncie Near Ball State University
  • Free breakfast
  • Free parking
  • Free WiFi
  • Connecting rooms available
5.6 out of 10, 1,007 reviews
The price is CNY560
CNY627 total
includes taxes & fees
Nov 30 - Dec 1
Baymont by Wyndham Muncie Near Ball State University
Mod logo
Sign in to view eligible discounts and perks. More rewards for more adventures!
Sign inSign up, it's free

About the neighborhood

Map
3400 North Everbrook Lane, Muncie, IN, 47304

What's nearby

  • Ball State University - 1 min walk - 0.1 km
  • Scheumann Stadium - 11 min walk - 1.0 km
  • Cardinal Creek Tennis Center - 5 min drive - 1.8 km
  • Worthen Arena - 7 min drive - 2.8 km
  • Horizon Convention Center - 12 min drive - 4.9 km

Getting around

  • Muncie, IN (MIE-Delaware County) - 10 min drive
  • Indianapolis Intl. Airport (IND) - 79 min drive

Restaurants

  • ‪McDonald's - ‬7 min walk
  • ‪Dairy Queen - ‬8 min walk
  • ‪Taco Bell - ‬2 min drive
  • ‪Sunshine Cafe - ‬2 min drive
  • ‪Steak 'n Shake - ‬2 min drive

About this property

Quality Inn & Suites University Area

Located in the entertainment district, Quality Inn & Suites University Area is a great choice for a stay in Muncie. Guests can take a dip in one of 15 indoor pools or visit the fitness center for a workout.

At a glance

DONE

Hotel size

    • 87 rooms
    • Arranged over 2 floors
DONE

Arriving/Leaving

    • Check-in start time: 3:00 PM; Check-in end time: anytime
    • Early check-in subject to availability
    • Minimum check-in age: 21
    • Check-out time is 11 AM
    • Contactless check-out available
    • Late check-out subject to availability
DONE

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property
DONE

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 21
DONE

Children

    • No cribs (infant beds)
DONE

Pets

    • Pets not allowed
    • Service animals welcome
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms
LOCAL_PARKING

Parking

    • Free onsite self parking
    • Free onsite extended parking
DONE

Other information

    • Designated smoking areas
    • No alcohol served onsite

Property amenities

Food and drink

  • Coffee/tea in a common area

Traveling with children

  • Children's pool

Working away

  • Meeting rooms
  • Conference space (800 square feet)

Services

  • 24-hour front desk
  • Laundry facilities

Facilities

  • Television in common areas
  • Fitness center
  • 15 indoor pools
  • Banquet hall

Room amenities

Be entertained

  • 43-inch TV
  • Cable TV channels

Home comfort

  • Air conditioning and heating
  • Coffee/tea maker
  • Iron/ironing board

Sleep well

  • Bed sheets provided

Freshen up

  • Shower/tub combination
  • Free toiletries
  • Hair dryer
  • Towels

Stay connected

  • Desk
  • Free WiFi
  • Free long-distance and local calls
  • Desk chair

More

  • Daily housekeeping
  • In-room safe
  • Guidebooks/recommendations

Fees & policies

Optional extras

  • Early check-in can be arranged for an extra charge of USD 30 (subject to availability)
  • Late check-out can be arranged for an extra charge of USD 30 (subject to availability)

Pool, spa, & gym (if applicable)

  • Pool access available from 9:00 AM to 9:00 PM
  • Guests under 15 years old are not allowed in the fitness facility or hot tub

Policies

This property does not have elevators.
Onsite parties or group events are strictly prohibited.
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.
This property accepts credit cards and debit cards. Cash is not accepted.
Credit cards accepted: Visa, Mastercard, American Express, Discover, JCB International
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice).

Also known as

Cardinal Inn Muncie
Quality Inn Muncie
Quality Muncie
Quality Inn Suites Muncie I 69
Quality Inn & Suites University Area Hotel
Quality Inn & Suites University Area Muncie
Quality Inn & Suites University Area Hotel Muncie

Frequently asked questions

Does Quality Inn & Suites University Area offer free cancellation for a full refund?

Yes, Quality Inn & Suites University Area does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Is there a pool at Quality Inn & Suites University Area?

Yes, there are 15 indoor pools and a children's pool. Guests have pool access from 9:00 AM to 9:00 PM.

Are pets allowed at Quality Inn & Suites University Area?

Sorry, pets aren't allowed, but service animals are welcome.

Is parking offered on site at Quality Inn & Suites University Area?

Yes, there's free self and extended parking.

What are the check-in and check-out times at Quality Inn & Suites University Area?

Check-in start time: 3:00 PM; Check-in end time: anytime. There's a charge of USD 30 for early check-in (subject to availability). Check-out time is 11 AM. Late check-out is available for a charge of USD 30 (subject to availability). Contactless check-out is available.

What is there to do at Quality Inn & Suites University Area and nearby?

Quality Inn & Suites University Area has 15 indoor pools and a fitness center.

What's the area around Quality Inn & Suites University Area like?

Quality Inn & Suites University Area is located a short 4-minute walk from Ball State University.

Have a question?

AI iconBeta

Get instant answers with AI powered search of property information and reviews.

Quality Inn & Suites University Area Reviews

Reviews

5.6

5.4/10

Cleanliness

6.2/10

Staff & service

5.4/10

Amenities

5.2/10

Property conditions & facilities

5.4/10

Eco-friendliness

Popular mentions

Room
Bed
Breakfast
Service staff
Toilet
Lobby
Coffee
Amenities
Towns
Shower

Reviews

10/10 Exceptional

The staff was very good. There was an issue with the first room. We went back to the desk and talked to Steve about it. he gave us a different room. before he gave us the room he made sure the room was in good shape. If we make it back to the area we would stay there again. thanks again Steve for going beyond taking care of us.
stacy, 3-night trip

10/10 Exceptional

Amazing services, quietly place,
Gilberto, 1-night trip

2/10 Poor

This place is terrible. The worst hotel we have ever stayed at.
Kristine, 1-night trip

4/10 Fair

When I stayed, it was under renovation, so the facility was not in excellent condition. Maybe the facility will improve after the renovation. The excellent staff made up for it though. They were very friendly and accommodating. I will give this a shot again though. Hopefully it will be a different experience when the construction is completed.
Ian, 5-night trip

10/10 Exceptional

Restful night of sleep!

It was very quiet and clean. Slept well!
Glen, 1-night trip

2/10 Poor

Place was awful.
Lance, 2-night trip

6/10 Good

Don’t stay here

Front desk person very nice. That the bice part. Hotel is dirty, holes in drapes and walls. Mattress was nasty and the vents on heater and bathroom so dirty I hated to turn on.
Andrea, 1-night trip

2/10 Poor

The room was in poor shape with holes punched in the walls and broken furniture The staff was rude and the entire hotel was filthy. I would not let my dog stay here. Gross!!
Rob, 1-night trip

8/10 Very good

Great service, clean room.

Customer service was great. The room was clean, but a little humid. I think the AC unit was alil to big, so it cooled the room fast but didnt condition the room, so it was left a little humid still. Otherwise good.
Lucan, 2-night trip

2/10 Poor

No hapoy

The room was ok, breakfast was a joke, coffee was cold, no bannas, no eggs, waffle, no syrup, cancled early, cant get a refund from hotel.com, says no refund. Won't go back.
Charles, 2-night trip

6/10 Good

Booked specifically for amenities. Arrived to find pool was (and had been) closed for maintenance. Ice machine which was Supposed to provide ice and water was broken.
Roma, 4-night trip

2/10 Poor

Not the greatest. Terribly dated. First room door don’t work. Second room was dirty. Had to wait on housekeeping - apparently someone died there the day prior? Y’all stay somewhere else.
Victor, 1-night trip

6/10 Good

Overall a decent stay, especially for the price. The staff was not the most friendly during this visit. I asked for a late checkout and even after they gave me the okay, the next morning a staff member was literally pounding at my door telling me to leave. He was very short with me even when I agreed to pack up and leave.
Anna, 2-night trip

4/10 Fair

Bathroom dirty Room smelled like cigarettes Vending machines empty Pool out of order
Linda, 1-night trip

4/10 Fair

Need to upgrade housekeeping. Free breakfast not really. Pool out of service. False advertising and does not manage photos online.
Christina, 3-night trip

4/10 Fair

Bleh

I was not impressed at all. The room was dirty. Our room wasn't available at check in we had to wait another hour
1-night trip

2/10 Poor

Dirty, worn out, and unprofessional.
clint, 1-night trip

2/10 Poor

Pool closed and wouldnt offer a refund
Josh, 1-night trip

2/10 Poor

OMG - Gross

This place is absolutely awful. Check-in was fine and then we entered the room. The room had an old musky odor and carpet was stained. When checking the room out, there were stains on both comforters, food, or what we thought was food, was plastered on the wall and mirror was not cleaned. We had an event to go to so we left. On the drive to our event, we decided that we are not staying in that hole and booked the Quality Inn in Anderson. We’ve stayed there before and knew it would suit our needs.
Troy, 1-night trip

4/10 Fair

Room wasn't clean when we arrived, bathroom was dirty, bedsheets and cover were disgusting. We were given only one towel for 2 people staying 3 days. Front desk was unmanned a majority of the time. Phone was never answered, so we would have to search until we came across someone for anything needed. Would not recommend.
Jami, 3-night trip

2/10 Poor

Breakfast was bad. No AC in lobby and AC was not on in the room. 90 degrees in Muncie. Room was Dirty. Office chair broken. Floors stained. Used soap left in shower
Craig, 4-night trip

6/10 Good

The night shift worker was rude because I had to ask him to get a tray that goes in the coffee pot and a spoon to eat cereal!! He had to quit watching videos on his phone for 3 mins and walk down the hall!
Jonathan, 1-night trip

2/10 Poor

Vile, frightening and disgusting.

Staff fighting, torn carpets, load noises in the halls, half the lights out. This place has it all!! This includes junkies (and maybe prostitutes I can't be sure) roaming the halls, plus drug deals in the parking lot. I am not kidding. If you still want to stay, enjoy the loaf of bread, half container of milk and Lil' Debbie snack cakes that are put out for you at the complimentary 'breakfast'. But get there early before the Meth-Heads grab them all up. There is no pool. There aren't even towels. It is truly frightening and needs to be torn down. Shame on Hotels.com for allowing this to be booked on this site.
John, 2-night trip

2/10 Poor

Save you money and book elsewhere.

Not sure where to start…. Got into town a little early but they wouldn’t let me check in 1/2 hr early….not a big deal Had to put my shoulder into room door to get it to open and it wouldn’t close on its own. The pool was closed for maintenance and the ice machine didn’t work. Went to make coffee the next morning and there was a moldy tea bag in coffee pot. Went to lobby to get coffee and it was cold out of the pot. Continental breakfast was toast, oatmeal cream pie’s or waffles but out of syrup. Only good thing I can say is that the bed was comfy and I slept like a dcrago@comcast.net.
Doug, 1-night trip

2/10 Poor

We did not stay at that hotel it was a constructio

We did not stay at the hotel, it is in very bad shape, we cant believe that its open for business, it is in serious construction phase. The manager said that we would receive a full refund and we have not received it yet. The account numer is
ty, 3-night trip