At InTown Suites Extended Stay Norfolk VA, experience the convenience of laundry facilities and stay connected with in-room WiFi. With self parking and an elevator on site, you can easily access your suite.
Reviews
4.84.8 out of 10
Popular amenities
Laundry facilities
Free parking
Air conditioning
Main amenities (4)
Weekly housekeeping
Air conditioning
Vending machine
Self-serve laundry
Feel at home (6)
Children stay free
Kitchen
Separate dining area
Television
Laundry facilities
Coffee/tea maker
Room options
Available filters for rooms
Showing 9 of 9 rooms
View all photos for Superior Studio, 1 Queen Bed
Superior Studio, 1 Queen Bed
Highlights
Separate dining area
Air conditioning
Heating
Kitchen
Full-sized refrigerator/freezer
Dining table
Flat-screen TV
Separate bedroom
Sleeps 2
1 Queen Bed
View all photos for King Studio Suite
King Studio Suite
Highlights
Separate dining area
Air conditioning
Heating
Kitchen
Full-sized refrigerator/freezer
Dining table
Flat-screen TV
Separate bedroom
Sleeps 3
1 King Bed
View all photos for Traditional Room
Traditional Room
Highlights
Separate dining area
Air conditioning
Heating
Kitchen
Full-sized refrigerator/freezer
Dining table
Flat-screen TV
Separate bedroom
Sleeps 2
1 Queen Bed
View all photos for Premium Room, 1 Queen Bed
Premium Room, 1 Queen Bed
Highlights
Separate dining area
Air conditioning
Heating
Kitchen
Full-sized refrigerator/freezer
Dining table
Flat-screen TV
Separate bedroom
Sleeps 2
1 Queen Bed
View all photos for Superior Studio, 2 Double Beds
Superior Studio, 2 Double Beds
Highlights
Separate dining area
Air conditioning
Heating
Kitchen
Full-sized refrigerator/freezer
Dining table
Flat-screen TV
Separate bedroom
Sleeps 4
2 Double Beds
View all photos for Queen Studio
Queen Studio
Highlights
Separate dining area
Air conditioning
Heating
Kitchen
Full-sized refrigerator/freezer
Dining table
Flat-screen TV
Separate bedroom
Sleeps 2
1 Queen Bed
View all photos for Premium Room, 2 Double Beds
Premium Room, 2 Double Beds
Highlights
Separate dining area
Air conditioning
Heating
Kitchen
Full-sized refrigerator/freezer
Dining table
Flat-screen TV
Separate bedroom
Sleeps 4
2 Double Beds
View all photos for Two Bed Studio
Two Bed Studio
Highlights
Separate dining area
Air conditioning
Heating
Kitchen
Full-sized refrigerator/freezer
Dining table
Flat-screen TV
Separate bedroom
Sleeps 2
2 Double Beds
View all photos for Premium Room, 1 King Bed
Premium Room, 1 King Bed
Highlights
Separate dining area
Air conditioning
Heating
Kitchen
Full-sized refrigerator/freezer
Dining table
Flat-screen TV
Separate bedroom
Sleeps 3
1 King Bed
Similar properties
InTown Suites Extended Stay Chesapeake VA - Greenbrier Road
InTown Suites Extended Stay Chesapeake VA - Greenbrier Road
At InTown Suites Extended Stay Norfolk VA, you'll be within a 10-minute drive of Norfolk Premium Outlets and Waterside District. Also, Old Dominion University and Greenbrier Mall are within a short drive.
Languages
English
More about this property
VISIBILITY
At a glance
Hotel size
126 rooms
Arriving/Leaving
Check-in start time: 11:00 AM; Check-in end time: 6:00 PM
Minimum check-in age: 21
Check-out time is 11:00 AM
Special check-in instructions
The front desk is open Monday - Saturday (11:00 AM - 6:00 PM)
Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
For any questions, please contact the property using the information on the booking confirmation
Check in hours are from 11 AM - 9 PM Monday - Saturday. Guests planning to arrive outside of normal check-in hours can access the property using the phone number on the external door.
Required at check-in
Credit card, debit card, or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 21
Children
Up to 3 children (1 year old and younger) stay free when occupying the parent or guardian's room, using existing bedding
No cribs (infant beds)
Pets
Pets not allowed
Parking
Free onsite self parking
Wheelchair-accessible parking on site
Other information
Designated smoking areas
LOB_HOTELS
Property amenities
Traveling with children
Children stay free (see details)
Services
Laundry facilities
Accessibility
Elevator
Wheelchair-accessible parking
ROOM
Room amenities
Be entertained
49-inch flat-screen TV
Satellite TV channels
Home comfort
Air conditioning and heating
Coffee/tea maker
Sleep well
Bed sheets provided
What to enjoy
Separate dining area
Freshen up
Bathtub or shower
Rainfall showerhead
Soap
Towels
Toilet paper
Stay connected
Desk
Free long-distance and local calls
Food and drink
Full-sized refrigerator/freezer
Freezer
Microwave
Kitchen
Stovetop
Cookware, dishes, and utensils
Dining table
More
Weekly housekeeping
MONETIZATION_ON
Fees & policies
Refundable deposits
Deposit: USD 50 per accommodation, per stay
Policies
Guests can rest easy knowing there's a carbon monoxide detector, a fire extinguisher, and a smoke detector on site.
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.
This property accepts credit cards. Cash is not accepted.
Credit cards accepted: Visa, Mastercard, American Express, Discover
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
Also known as
InTown Suites Norfolk Hotel
InTown Suites Norfolk
InTown Suites Norfolk
InTown Suites Extended Stay Norfolk VA Hotel
InTown Suites Extended Stay Norfolk VA Norfolk
InTown Suites Extended Stay Norfolk VA Hotel Norfolk
HELP_OUTLINE
Frequently asked questions
Does InTown Suites Extended Stay Norfolk VA offer free cancellation for a full refund?
Yes, InTown Suites Extended Stay Norfolk VA does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at InTown Suites Extended Stay Norfolk VA?
Sorry, pets aren't allowed.
Is parking offered on site at InTown Suites Extended Stay Norfolk VA?
Yes, there's free self parking.
What are the check-in and check-out times at InTown Suites Extended Stay Norfolk VA?
Check-in start time: 11:00 AM; Check-in end time: 6:00 PM. Check-out time is 11:00 AM.
Is there an onsite casino at InTown Suites Extended Stay Norfolk VA?
No, this hotel doesn't have a casino, but Rivers Casino Portsmouth (14-min drive) is nearby.
Does InTown Suites Extended Stay Norfolk VA have self-catered rooms fitted with kitchens or kitchenettes?
Yes, a kitchen is available in every room, and also includes a coffee maker, cookware, and a refrigerator.
What's the area around InTown Suites Extended Stay Norfolk VA like?
InTown Suites Extended Stay Norfolk VA is a short 18-minute walk from Gallery of Military Circle and 9 minutes' walk from Lake Taylor Hospital.
Have a question?
AI iconBeta
Get instant answers with AI powered search of property information and reviews.
InTown Suites Extended Stay Norfolk VA Reviews
Reviews
4.8
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
4.8/10
Cleanliness
5.0/10
Staff & service
5.8/10
Amenities
4.4/10
Property conditions & facilities
7.2/10
Eco-friendliness
Reviews
10/10 Exceptional
Aug 28, 2022
vacation
The front desk staff were amazing, helpful and friendly. Everyone in the building were very helpful in guiding you to various places in the area that we have never been too. Everything was great. But remember to bring your own dishes, pans, towels, toiletpaper because this hotel does not supply them.
Cheryl
Cheryl, 7-night trip
2/10 Poor
Sep 13, 2024
I did not stay there. I canceled immediately because the qualify is nothing like what is pictured on Hotels.com the place was basically raggedy. It looked nothing like what was presented on the website.
Christina
Christina, 11-night trip
2/10 Poor
Jul 8, 2024
Definitely does not look like the pictures and it was just dirty. First and last time booking there.
Daniel
Daniel, 9-night trip
4/10 Fair
Feb 1, 2023
People with disabilities are not welcome and they keep your money when they ask you to leave
Deborah
Deborah, 7-night trip
2/10 Poor
Jun 20, 2023
I would never lay my head down at this place. The rooms look absolutely NOTHING like what was advertised. I booked a 7 day stay and didn’t sleep there one night. Then was given the run around when trying to receive a refund. If you’re in dire need for somewhere to stay for a night or two then this could suffice. But definitely not a vacation.
Beverly
Beverly, 7-night trip
2/10 Poor
Sep 7, 2023
The property was dirt got off the elevator a man was just standing around the corner of it he scared me the room stink had a hole in the bathroom door the blanket was bigger than the bed it was dragging the floor it was just a mess will never go back there again
Tanya
Tanya, 7-night trip
2/10 Poor
Jan 26, 2024
Made everything I brought with me stink, dangerous location had to check out early due to safety concerns. No refund
Jacob
Jacob, 7-night trip
2/10 Poor
Feb 3, 2024
Theres no houskeeping. They dont change out your towels, no toilet paper, no fresh sheets for a week. Numerous fees they dont verbally explain at check in. I was told to sign 3 times on the card reader and got no explanation what it was for.
Verified traveler
11-night trip
2/10 Poor
Sep 17, 2022
Room had an odor my key to get in the door hardly ever works and am being charged different amounts every week the walls are dirty and they sent me a letter about room not being clean the room looks nothing like the picture.
Charmaine
Charmaine, 7-night trip
10/10 Exceptional
Apr 30, 2025
Helen
Helen, 9-night trip
10/10 Exceptional
Mar 4, 2025
It was ok
Scarlett
Scarlett, 7-night trip
8/10 Very good
Jan 23, 2025
Cherale
Cherale, 7-night trip
8/10 Very good
Jan 22, 2025
Cherale
Cherale, 7-night trip
10/10 Exceptional
Nov 29, 2024
Colet
Colet, 7-night trip
2/10 Poor
Aug 5, 2024
Whatever you do, don't book a room at this dump. If you're 5 minutes late because your flight was delayed, they not only cancel your first night, but your entire stay. In my case 11 nights. Then they have a I don't give a damn attitude, claim every room has miraculously been booked in a few hours and tell you to get lost.
James
James, 11-night trip
10/10 Exceptional
Jul 11, 2024
Price and service was excellent.
William
William, 7-night trip
10/10 Exceptional
May 7, 2024
Greg
Greg, 7-night trip
8/10 Very good
Apr 20, 2024
Carley
Carley, 7-night trip
2/10 Poor
Jul 27, 2023
Verified traveler
7-night trip
2/10 Poor
May 22, 2022
When your manager’s friends write her reviews
When we arrived we were treated terribly. Debra was rude and made me, (after being told I could not walk that far by my daughter)a disabled individual who has three pelvic fractures come all the way in to check us in because my 33 year old daughter is 4’9” tall and looks like a teenager when casually dressed. She could have asked for her ID If she needed both our ID’s I could have stopped by the desk on our way inside. Also, your site states pet friendly and as soon as she heard we had 2 service dogs she got even nastier. She tried to say I needed certification, according to the ADA I DO NOT! I only need a letter from my physician. I have had service dogs for 7 years, This was the first time I have ever been discriminated against because of my need for a service animal. I am a Constitutional Law Paralegal, I know my rights and I KNOW THE LAW! I am also a card carrying member of the ACLU!!! Then she caught herself wanting to know what disability I have that the dog provides a service for. AGAIN AGAINST ADA GUIDELINES!!! The disabilities do NOT EVER HAVE TO BE DISCLOSED NOT EVEN IN THE LETTER!
We came here because we tried Virginia Beach a few they called me the day of, claiming they didn’t have the room I booked they only had a premium and I would have to pay the larger fee, or even though it was YOUR ESTABLISHMENT’s fault!!!
We read reviews and Debra’s were great hence, why we decided to give your company ANOTHER TRY BIG MISTAKE!
Michelle
Michelle, 7-night trip
10/10 Exceptional
May 21, 2022
Lakisha
Lakisha, 7-night trip
10/10 Exceptional
May 14, 2022
My brother stays here while taking chemotherapy at Brock Cancer Center, he really likes it
Roseann
Roseann, 28-night trip
10/10 Exceptional
Mar 27, 2022
Excellent staff, clean room that has all the amenities you need. Walking distance to shopping centers. All around great experience. Highly recommend if you’re in the area
Lester
Lester, 14-night trip
2/10 Poor
Jun 30, 2018
Cannot believe this business is still open
Besides the children playing in lobby with basketballs, people blaring music in the front desk and the smells of cigarette throughout... The room had bloodstains and dirty handprints everywhere. The bathroom was missing a handle for the sink... Towels were dirty and bathtub was broken...
Stephanie
Stephanie, 1-night trip
8/10 Very good
Jun 25, 2018
Whole building smells of smoke.
This is a good place if you are on a tight budget. Small towels. Friendly tenants, all the functions of a hotel are there.