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Tokyu Stay Shinjuku

3.0 star property
Hotel convenient to Shinjuku Isetan, aimed at LGBTQ+ guests

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Photo gallery for Tokyu Stay Shinjuku

Property entrance
Property video
Reception hall
Lobby
In-room safe, desk, laptop workspace, iron/ironing board
Located in the heart of Shinjuku, Tokyu Stay Shinjuku offers a convenient retreat with dry cleaning services and a restaurant. Savor buffet breakfast, unwind with free newspapers, and enjoy multilingual staff assistance whenever you need it. Guests rave about the helpful staff and proximity to shopping.

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • 24/7 front desk
  • Laundry facilities
  • Non-smoking
  • Air conditioning
  • Free WiFi

Main amenities (12)

  • Housekeeping (on request)
  • Restaurant
  • Breakfast available
  • 24-hour front desk
  • Air conditioning
  • Front-desk safe
  • Vending machine
  • Laundry service
  • Self-serve laundry
  • Multilingual staff
  • Free newspapers in the lobby
  • Reception hall

Feel at home (6)

  • Children stay free
  • Refrigerator
  • Television
  • Laundry facilities
  • Elevator
  • Free toiletries

Room options

Available filters for rooms
Showing 6 of 6 rooms

View all photos for Twin Room, Non Smoking

In-room safe, desk, laptop workspace, iron/ironing board

Twin Room, Non Smoking

8.8 out of 10
Excellent
(16 reviews)

Highlights

Air conditioning
Refrigerator
TV
Washer/dryer
Shower/tub combination
Deep soaking bathtub
Hair dryer
Private bathroom
  • 22 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Comfort Single Room, Non Smoking

Comfort Single Room, Non Smoking | In-room safe, desk, laptop workspace, iron/ironing board

Comfort Single Room, Non Smoking

8.8 out of 10
Excellent
(16 reviews)

Highlights

Air conditioning
Refrigerator
TV
Washer/dryer
Hair dryer
Private bathroom
Deep soaking bathtub
Toilet with electronic bidet
  • 15 sq m
  • Sleeps 1
  • 1 Twin Bed

View all photos for Casual Single Room, Non Smoking

Casual Single Room, Non Smoking | In-room safe, desk, laptop workspace, iron/ironing board

Casual Single Room, Non Smoking

9.0 out of 10
Wonderful
(35 reviews)

Highlights

Air conditioning
Refrigerator
TV
Toilet with electronic bidet
Private bathroom
Hair dryer
Electric kettle
Laundry detergent
  • 14 sq m
  • Sleeps 1
  • 1 Twin Bed

View all photos for Economy Double Room, Non Smoking

Economy Double Room, Non Smoking | In-room safe, desk, laptop workspace, iron/ironing board

Economy Double Room, Non Smoking

9.0 out of 10
Wonderful
(51 reviews)

Highlights

Air conditioning
Refrigerator
TV
Washer/dryer
Hair dryer
Private bathroom
Deep soaking bathtub
Toilet with electronic bidet
  • 15 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Double Room with Mini Kitchen, Non-Smoking

In-room safe, desk, laptop workspace, iron/ironing board

Double Room with Mini Kitchen, Non-Smoking

Highlights

Air conditioning
Kitchen
Refrigerator
TV
Washer/dryer
Shower/tub combination
Deep soaking bathtub
Hair dryer
  • 22 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Twin Room(Single Use), Non-Smoking

In-room safe, desk, laptop workspace, iron/ironing board

Twin Room(Single Use), Non-Smoking

8.0 out of 10
Very good
(1 review)

Highlights

Air conditioning
Refrigerator
TV
Washer/dryer
Hair dryer
Shower/tub combination
Private bathroom
Toilet with electronic bidet
  • 22 sq m
  • Sleeps 1
  • 2 Twin Beds

Similar properties

Exterior
Hotel Gracery Shinjuku
  • Free WiFi
  • Air conditioning
  • Bar
  • Laundry facilities
9.0 out of 10, Wonderful, 4,240 reviews
The price is CNY7,455
CNY9,021 total
Nov 22 - Nov 23
Hotel Gracery Shinjuku
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About the neighborhood

Map
3-7-1 Shinjuku, Tokyo, Tokyo-to, 160-0022

What's nearby

  • Isetan Department Store Shinjuku - 1 min walk - 0.2 km
  • Shinjuku Isetan - 3 min walk - 0.3 km
  • Shinjuku Gyoen National Garden - 6 min walk - 0.6 km
  • Samurai Museum - 6 min walk - 0.6 km
  • Omoide Yokocho - 7 min walk - 0.7 km

Getting around

  • Haneda Airport (HND) - 51 min drive
  • Narita Intl. Airport (NRT) - 84 min drive
  • Shinjuku Station - 7 min walk
  • Seibu-Shinjuku Station - 11 min walk
  • Yoyogi Station - 14 min walk
  • Shinjuku-sanchome Station - 2 min walk
  • Shinjuku-gyoemmae Station - 5 min walk
  • Shinsen-Shinjuku Station - 9 min walk

Restaurants

  • ‪371 bar - ‬1 min walk
  • ‪count zero - ‬1 min walk
  • ‪桂花ラーメン 新宿末広店 - ‬1 min walk
  • ‪ジンギスカン だるまや - ‬1 min walk
  • ‪エピタフカレー - ‬1 min walk

About this property

Tokyu Stay Shinjuku

Tokyu Stay Shinjuku puts you just a 5-minute drive from Tokyo Imperial Palace and Shinjuku Gyoen National Garden. Also, National Stadium and Yoyogi Park are just a 5-minute drive away. Fellow travelers love the helpful staff and location. Public transportation is just a short walk: Shinjuku-sanchome Station is steps away and Shinjuku-gyoemmae Station is 5 minutes.

At a glance

DONE

Hotel size

    • 179 rooms
DONE

Arriving/Leaving

    • Check-in start time: 3:00 PM; Check-in end time: 2:00 AM
    • Minimum check-in age: 18
    • Check-out time is 11:00 AM
DONE

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property
    • This property doesn't offer after-hours check-in
    • Housekeeping service is provided weekly for stays of 7 nights or more. Additional housekeeping is available on request for a surcharge. Trash collection and towel and nightwear exchange are provided daily on request by placing a sign outside the room.
DONE

Required at check-in

    • Credit card or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Children

    • One child (5 years old and younger) stays free when occupying the parent or guardian's room, using existing bedding
    • No cribs (infant beds)
DONE

Pets

    • Pets not allowed
    • Service animals welcome
WIFI

Internet

    • Free WiFi and wired internet access in public areas
    • Free WiFi in rooms
LOCAL_PARKING

Parking

    • No onsite parking
DONE

Other information

    • Smoke-free property
    • Caters to LGBTQ guests

Property amenities

Food and drink

  • Buffet breakfast (surcharge) each morning 7 AM–9:30 AM
  • Restaurant

Traveling with children

  • Children stay free (see details)

Services

  • 24-hour front desk
  • Dry cleaning/laundry services
  • Free newspapers in lobby
  • Multilingual staff

Facilities

  • Safe-deposit box at front desk
  • Reception hall

Accessibility

  • Elevator
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk

Room amenities

Be entertained

  • Television

Home comfort

  • Air conditioning
  • Electric kettle
  • Slippers
  • Iron/ironing board (on request)
  • Laundry detergent

Sleep well

  • Bed sheets provided

What to enjoy

  • In-room massage

Freshen up

  • Electronic bidet
  • Free toiletries
  • Hair dryer
  • Towels

Stay connected

  • Desk
  • Free WiFi

Food and drink

  • Refrigerator

More

  • Housekeeping on request (surcharge)
  • In-room safe

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out. Fees may include applicable taxes:
  • A city tax may be collected at the property. The city tax ranges from JPY 100–10,000 per person, per night based on the nightly room rate. Please note that further exemptions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.

Optional extras

  • Buffet breakfast is offered for an extra charge of approximately JPY 2200 per person
  • Housekeeping is offered for an extra charge

Policies

This property caters to LGBTQ+ guests.
The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file.
Only registered guests are allowed in the guestrooms.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
This property accepts credit cards. Cash is not accepted.
Credit cards accepted: Visa, Mastercard, American Express, JCB International, Union Pay
This property reserves the right to pre-authorize the guest's credit card prior to arrival.

Also known as

Tokyu Stay Shinjuku Aparthotel
Tokyu Stay Aparthotel
Tokyu Stay Shinjuku
Tokyu Stay
Tokyu Stay Shinjuku Tokyo
Tokyu Stay Shinjuku Hotel
Tokyu Stay Hotel
Tokyu Stay Shinjuku Hotel
Tokyu Stay Shinjuku Tokyo
Tokyu Stay Shinjuku Hotel Tokyo

Frequently asked questions

Does Tokyu Stay Shinjuku offer free cancellation for a full refund?

Yes, Tokyu Stay Shinjuku does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Are pets allowed at Tokyu Stay Shinjuku?

Sorry, pets aren't allowed, but service animals are welcome.

Is parking offered on site at Tokyu Stay Shinjuku?

Sorry, there's no onsite parking at Tokyu Stay Shinjuku.

What are the check-in and check-out times at Tokyu Stay Shinjuku?

Check-in start time: 3:00 PM; Check-in end time: 2:00 AM. Check-out time is 11:00 AM.

What is there to do at Tokyu Stay Shinjuku and nearby?

Recommended spots to visit include Shinjuku Isetan (3-min walk) and Omoide Yokocho (8-min walk), along with Meiji Jingu Shrine (1.4 mi) and Tokyo Imperial Palace (2.4 mi).

Are there restaurants at or near Tokyu Stay Shinjuku?

Yes, there's an onsite restaurant.

What's the area around Tokyu Stay Shinjuku like?

Tokyu Stay Shinjuku is a short 2-minute walk from Shinjuku-sanchome Station and 8 minutes' walk from Shinjuku Gyoen National Garden. The local area is considered walkable as well as being good for public transport.

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Reviews

Tokyu Stay Shinjuku Reviews

9.2

Wonderful

9.2

Cleanliness

9.0

Amenities

9.2

Staff & service

9.0

Eco-friendliness

9.0

Property conditions & facilities

What guests liked

  • The property is located in a vibrant area with numerous dining options, including restaurants, shopping, and convenience stores nearby. (27 reviews)
  • Breakfast was a highlight with a great variety of Western and Japanese dishes. (18 reviews)
AI Sparkle IconFrom real guest reviews summarized by AI.

Popular mentions

Room
Location
Service staff
Restaurant
Subway
Breakfast
Bed
Washing machine
Shopping
Amenities

Reviews

10/10 Exceptional

Spotless room. Helpful staff. Washer in the room. Great location.
leif jonny, 2-night trip

10/10 Exceptional

Spotless room. Helpful staff. Laundry in the room. Can’t get any better.
leif jonny, 1-night trip

10/10 Exceptional

Nice stay
Vicky, 2-night trip

10/10 Exceptional

Excellent stay in a perfect location!

Perfect location, exceptionally friendly staff, and everything was spotless. Highly recommend this place for a comfortable and convenient stay!
Robert, 3-night trip

10/10 Exceptional

I'll definitely recommend staying any hotel from the Tokyu Stay chain, but this particular hotel it's the best option to stay at Shinjuku
Sergio, 1-night trip

10/10 Exceptional

Near a train station, has plenty of food options around, convenience stores, well within walking distance of many shopping options too!
Dylan, 2-night trip

10/10 Exceptional

Great location

The location is great. But probably can improve in cleanliness and amenity kits. Most hotel I stay around shinjuku included facial mask.
kok sim, 2-night trip

10/10 Exceptional

Very spacious room for the standard rooms in Japan and amazing location.
Patricia, 3-night trip

10/10 Exceptional

Great location! Great staff
Minh Trang, 4-night trip

10/10 Exceptional

Great Location and Rooms!

The location is great! The hotel is great and having a washer and dryer in the room was amazing!
Don, 5-night trip

10/10 Exceptional

Easy check-in and out and gorgeous views from the top floor. Really enjoyed our stay here! In-room laundry was our decision point, was super helpful for us but the standard load time is 4 hours FYI. Spacious room and bathroom, free coffee but expensive breakfast which we skipped. Plenty of convenience stores nearby. Area seemed great for restaurants as well, although we had dinner plans in another neighborhood. Very convenient to Shinjuku station and easy to get around to all of Tokyo from there.
Janie, 2-night trip

10/10 Exceptional

Quiet, clean, a block from subway, surrounded by many restaurants.
Sue Tat, 5-night trip

10/10 Exceptional

Location is the best. Close to subway, shopping and restaurants. Everything is walkable.
Ray Randolph, 2-night trip

10/10 Exceptional

Great option for shinjuku.
Dawn, 4-night trip

10/10 Exceptional

Very quiet. Comfortable beds, large twins adequate for 6' 3" guests, very close to Subway station. Being able to do laundry in the room was nice bonus.
Daniel, 2-night trip

10/10 Exceptional

Great hotel and location! I love that the room provides a kettle and a washer/dryer. It made the stay very comfortable and easy. I also like that for the limited housekeeping you have the option for the staff to not enter the room and just leave fresh towels. The hotel also felt very safe since you are only able to access your own floor with your key card. Overall a great stay!
5-night trip

10/10 Exceptional

Nice discovery

Very comfortable accommodation and very convenient to everything in Shinjuku. Staff friendly, and the breakfast option was well worth it.
2-night trip

10/10 Exceptional

Great location. Great hotel and the washer/dryer is just amazing.
Gregory, 3-night trip

10/10 Exceptional

Worth all its stars. Will return
Kian, 3-night trip

8/10 Very good

Location is perfect. Everything else is everage
ALEXEY, 4-night trip

10/10 Exceptional

We had a party of two and mailed our luggage from a previous hotel in Osaka. During our week stay, the sheer convenience of the hotel’s location (in proximity to the subway, food, and convenience stores) made the time there worth it. The room itself was a tight fit, but nothing too claustrophobic considering the amenities within the room. Additionally, there was a laundry unit with detergent (washes and dries in the same tub) and microwave in the room which was convenient. The bed itself was slightly firm, and the blankets were soft and clean.
Bella, 6-night trip

10/10 Exceptional

Professional staff, modern hotel, room comfortable and clean, well located
Daniel, 3-night trip

10/10 Exceptional

Convenient location! Just around the corner from an entrance to the Shinjuku Sanchome station. We walked from our hotel to everything we wanted to see in Shinjuku as well as down to the Meiji Shrine. Loved that in this particular area there were smaller restaurants and we found some of the best food right next to the hotel.
Melanie, 3-night trip

10/10 Exceptional

Great!

The location of this hotel was perfect for the night life in Shinjuku. The bed was super comfy and the bath was deep. It was great to go back to after walking almost 10 miles a day! They have everything you need as well, so don’t worry about bringing too many toiletries! I will use it again!
Dylan, 3-night trip

8/10 Very good

I only stayed for one night before flying, so never really experienced the any of the facilities available. It is located right in the centre, close to all the shops etc.
Scott, 1-night trip