Unwind in Rochester at Hilton Garden Inn Rochester/University & Medical Center, where the firepit crackles on chilly nights. Savor a meal at Grappa or get some work done in the 24-hour business center while staying connected with free WiFi.
Greater Rochester Intl. Airport (ROC) - 7 min drive
Rochester Station - 12 min drive
Restaurants
McDonald's - 3 min walk
Starbucks - 3 min walk
Wendy's - 6 min walk
Finger Lake Coffee Roasters - 13 min walk
Chipotle Mexican Grill - 2 min walk
About this property
Hilton Garden Inn Rochester/University & Medical Center
When you stay at Hilton Garden Inn Rochester/University & Medical Center, you'll be within a 10-minute drive of University of Rochester and Strong. Guests can take a dip in the indoor pool or grab a bite to eat at Grappa, which serves breakfast and dinner. A bar/lounge and a 24-hour fitness center are offered, and in-room conveniences include refrigerators and microwaves. Fellow travelers say great things about the helpful staff and location.
At a glance
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Hotel size
136 rooms
Arranged over 5 floors
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Arriving/Leaving
Check-in start time: 3 PM; Check-in end time: midnight
Contactless check-in available
Minimum check-in age: 21
Check-out time is noon
Contactless check-out available
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Special check-in instructions
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
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Required at check-in
Credit card required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 21
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Pets
Pets allowed (dogs and cats only, 2 total, up to 75 lbs per pet)*
Service animals welcome
WIFI
Internet
Free WiFi and wired internet access in public areas
Free WiFi and wired internet access in rooms
LOCAL_PARKING
Parking
Free uncovered onsite self parking
Wheelchair-accessible parking and van parking on site
Property amenities
Food and drink
Cooked-to-order breakfast (surcharge) 6:00 AM–10:00 AM on weekdays and 7:00 AM–11:00 AM on weekends
Restaurant
Bar/lounge
Room service (limited hours)
Traveling with children
Children's menu
Working away
24-hour business center
Computer station
Conference space (3600 square feet)
Services
24-hour front desk
Dry cleaning/laundry services
Wedding services
Facilities
Built in 2015
ATM/banking
Safe-deposit box at front desk
Fireplace in lobby
24-hour fitness center
An indoor pool
Banquet hall
Firepit
Accessibility
Braille/raised signage
Elevator
Wheelchair-accessible path of travel
Wheelchair-accessible parking
Wheelchair-accessible van parking
Wheelchair-accessible path to elevator
Wheelchair-accessible registration desk
Wheelchair-accessible pool
Wheelchair-accessible fitness center
Wheelchair-accessible business center
Wheelchair-accessible restaurant
Closed captioned TV
Phone accessibility kit
Well-lit path to entrance
Stair-free path to entrance
Room amenities
Be entertained
Flat-screen television
Premium TV channels
Home comfort
Air conditioning (climate-controlled)
Coffee/tea maker
Iron/ironing board
Sleep well
Blackout drapes/curtains
Premium bedding
Free crib/infant bed
Rollaway/extra bed (surcharge)
What to enjoy
Individually furnished
Freshen up
Private bathroom
Designer toiletries
Towels
Toilet paper
Stay connected
Laptop-friendly workspace
Free WiFi and wired internet
Free local calls
Food and drink
Refrigerator
Microwave
Free bottled water
More
Housekeeping on request
In-room safe
Connecting/adjoining rooms available
Special features
Dining
Grappa - This restaurant serves breakfast and dinner. Guests can enjoy drinks at the bar. A children's menu is available.
Fees & policies
Optional extras
Cooked-to-order breakfast is offered for an extra charge of approximately USD 14.00 for adults and USD 6.00 for children
Children & extra beds
Rollaway beds are available for USD 10 per night
Pets
Service animals exempt from fees
Pet deposit: USD 50.00 per stay
Pets are allowed for an extra charge of USD 50 per accommodation, per stay
Pool, spa, & gym (if applicable)
Pool access available from 7:00 AM to 10:00 PM
Policies
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
This property accepts credit cards, debit cards and cash.
Credit cards accepted: Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Carte Blanche
Also known as
Hilton Garden Inn Rochester University Hotel
Hilton Garden Inn University Hotel
Hilton Garden Inn Rochester University
Hilton Garden Inn Rochester University
Hilton Garden Inn Rochester/University & Medical Center Hotel
Frequently asked questions
Does Hilton Garden Inn Rochester/University & Medical Center offer free cancellation for a full refund?
Yes, Hilton Garden Inn Rochester/University & Medical Center does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Hilton Garden Inn Rochester/University & Medical Center?
Yes, there's an indoor pool. Guests have pool access from 7:00 AM to 10:00 PM.
Are pets allowed at Hilton Garden Inn Rochester/University & Medical Center?
Yes, cats and dogs are welcome, with a limit of 2 total and maximum weight of 75 lbs per pet. There's a charge of USD 50 per accommodation, per stay, and there's also a deposit of USD 50.00 per stay. Service animals are exempt from fees.
Is parking offered on site at Hilton Garden Inn Rochester/University & Medical Center?
Yes, there's free self parking.
What are the check-in and check-out times at Hilton Garden Inn Rochester/University & Medical Center?
Check-in start time: 3 PM; Check-in end time: midnight. Check-out time is noon. Contactless check-in and check-out are available.
What is there to do at Hilton Garden Inn Rochester/University & Medical Center and nearby?
Hilton Garden Inn Rochester/University & Medical Center has an indoor pool and a 24-hour fitness center.
Are there restaurants at or near Hilton Garden Inn Rochester/University & Medical Center?
Yes, there's an onsite restaurant, Grappa.
What's the area around Hilton Garden Inn Rochester/University & Medical Center like?
Hilton Garden Inn Rochester/University & Medical Center is in Strong, a short 7-minute drive from Greater Rochester Intl. Airport (ROC) and 14 minutes' walk from University of Rochester. Travelers love the hotel's prime location.
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Reviews
Hilton Garden Inn Rochester/University & Medical Center Reviews
9.0
Wonderful
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
9.4
Cleanliness
9.2
Location
9.2
Staff & service
9.2
Property conditions & facilities
Guest review summary
What guests liked
The gym was well-equipped and of good quality, with a Peloton bike being a notable feature. (4 reviews)
Breakfast was great and yummy. (4 reviews)
From real guest reviews summarized by AI.
Popular mentions
Room
Service staff
Location
Bed
Restaurant
Breakfast
Lobby
Parking
Towns
Hospital
Reviews
Verified
10/10 Exceptional
Apr 5, 2026
Very helpful and friendly staff
Christin
Christin, 2-night trip
Verified
10/10 Exceptional
Feb 9, 2026
Location and rooms were nice. Grappa was a fine restaurant.
Judy
Judy, 2-night trip
Verified
10/10 Exceptional
Jan 11, 2026
Great restaurant
chrisoula
chrisoula, 2-night trip
Verified
8/10 Very good
Mar 3, 2026
My room was excellent, clean and comfortable.
Staff was very accommodating
Seth
Seth, 2-night trip
Verified
10/10 Exceptional
Jan 26, 2026
The room was clean,staff was great. Was very pleased with everything.
Susan
Susan, 1-night trip
Verified
10/10 Exceptional
Nov 9, 2025
Great location with many options in short walking distance.
Jeffrey
Jeffrey, 1-night trip
Verified
10/10 Exceptional
Dec 7, 2025
Friendly staff from the moment we walked in. Clean spacious room. Grappa restaurant had terrific drinks and food!! Also friendly staff.
Jeannette
Jeannette, 1-night trip
Verified
10/10 Exceptional
Oct 30, 2025
Clean and comfortable rooms
Denise
Denise, 1-night trip
Verified
10/10 Exceptional
Sep 7, 2025
Always love my stays at Hilton Garden Inn!
Michele
Michele, 3-night trip
Verified
10/10 Exceptional
Nov 30, 2025
Room was spotless and spacious. Staff were jolly and helpful
Henry
Henry, 1-night trip
Verified
10/10 Exceptional
Nov 26, 2025
A clean room with excellent concierge
Andrew
Andrew, 2-night trip
Verified
10/10 Exceptional
Jul 17, 2025
Great location
Jenalle
Jenalle, 1-night trip
Verified
8/10 Very good
Oct 25, 2025
Rooms were clean. Staff was lovely.
Lauren
Lauren, 1-night trip
Verified
10/10 Exceptional
Sep 29, 2025
Great location in Rochester! Rooms were clean and spacious
Peter
Peter, 2-night trip
Verified
10/10 Exceptional
Sep 28, 2025
Fantastic and comfortable. This is where I’ll be staying whenever I’m in town.
Stacye
Stacye, 2-night trip
Verified
8/10 Very good
Sep 22, 2025
Second visit here. Staff is terrific. Comfortable clean and affordable. Restaurant is fun.
Susan
Susan, 1-night trip
Verified
10/10 Exceptional
Apr 19, 2025
Great location, friendly staff and nice facility.
David
David, 1-night trip
Verified
8/10 Very good
Jan 17, 2025
Friendly staff and nice rooms!
Adrian
Adrian, 1-night trip
Verified
10/10 Exceptional
Mar 3, 2025
Hotel is very nice, staff is very helpful and efficient
Kristel
Kristel, 1-night trip
Verified
10/10 Exceptional
Jun 29, 2025
Very good hotel
Very good hotel. Fresh, great location. Quiet area. Restaurant nearby.
Pierre
Pierre, 2-night trip
Verified
10/10 Exceptional
Mar 16, 2025
This is a great hotel for anyone visiting the U of R area... nice rooms, clean, and great staff... convenient to the campus and many restaurants ... will stay again...
Shira
Shira, 1-night trip
Verified
10/10 Exceptional
Oct 7, 2024
Very convenient location with restaurant and bar options.
Kimberly
Kimberly, 1-night trip
Verified
10/10 Exceptional
Apr 26, 2025
We like this hotel. Helpful staff, good facilities. Nice property. We would stay here again.
Pamela
Pamela, 1-night trip
Verified
10/10 Exceptional
Oct 21, 2024
Excellent accommodations and staff. Very convenient location.
Gary
Gary, 7-night trip
Verified
10/10 Exceptional
Nov 10, 2024
Very clean, nice service/greeting, and amazing restaurant on the property (Grappa)