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Townsend Gateway Inn

2.0 star property
Mountain motel within easy reach of Great Smoky Mountains National Park

Choose dates to view prices

Nestled near Great Smoky Mountains National Park, Townsend Gateway Inn offers a warm retreat. Roast marshmallows at the firepit, unwind in the garden or lounge by the seasonal outdoor pool with sun loungers and umbrellas. With free in-room WiFi, barbecue grills and helpful staff that have left a lasting impression on previous guests.

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Pet friendly
  • Free parking
  • Free WiFi
  • Connecting rooms available
  • Air conditioning

Main amenities (12)

  • Daily housekeeping
  • Seasonal outdoor pool
  • Air conditioning
  • Garden
  • Vending machine
  • Meeting room
  • Concierge services
  • Picnic area
  • Barbecue grills
  • Limited hour front desk
  • Tour/ticket assistance
  • Playground

Feel at home (6)

  • Playground on site
  • Microwave
  • Connecting/adjoining rooms available
  • Private bathroom
  • Separate sitting area
  • Premium TV channels
The current price is CNY639
CNY752 total
includes taxes & fees
May 13 - May 14

Room options

Available filters for rooms
Showing 9 of 9 rooms

View all photos for Deluxe Room, 1 King Bed, Refrigerator & Microwave, Mountain View, No Pets

Deluxe Room, 1 King Bed, Refrigerator & Microwave, Mountain View, No Pets | Premium bedding, desk, blackout drapes, iron/ironing board

Deluxe Room, 1 King Bed, Refrigerator & Microwave, Mountain View, No Pets

9.4 out of 10
Exceptional
(18 reviews)
  • Mountain view
  • 38 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

View all photos for Deluxe Room, 2 Queen Beds, Refrigerator & Microwave, Mountain View, No Pets

Premium bedding, desk, blackout drapes, iron/ironing board

Deluxe Room, 2 Queen Beds, Refrigerator & Microwave, Mountain View, No Pets

9.6 out of 10
Exceptional
(17 reviews)
  • Mountain view
  • 42 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free WiFi

View all photos for Deluxe Cottage, 1 Bedroom, Kitchenette, Mountain View, No Pets

Premium bedding, desk, blackout drapes, iron/ironing board

Deluxe Cottage, 1 Bedroom, Kitchenette, Mountain View, No Pets

9.2 out of 10
Wonderful
(5 reviews)
  • Mountain view
  • 55 sq m
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed
  • Free WiFi

View all photos for Deluxe Single Room, 1 King Bed, Refrigerator & Microwave, Mountain View, No Pets

Premium bedding, desk, blackout drapes, iron/ironing board

Deluxe Single Room, 1 King Bed, Refrigerator & Microwave, Mountain View, No Pets

9.2 out of 10
Wonderful
(12 reviews)
  • Mountain view
  • 27 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Deluxe Single Room, 1 Queen Bed, Refrigerator & Microwave, Mountain View, No Pets

Premium bedding, desk, blackout drapes, iron/ironing board

Deluxe Single Room, 1 Queen Bed, Refrigerator & Microwave, Mountain View, No Pets

9.0 out of 10
Wonderful
(7 reviews)
  • Mountain view
  • 27 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free WiFi

View all photos for Deluxe Suite, 2 Bedrooms, Refrigerator & Microwave, Mountain View, No Pets

Deluxe Suite, 2 Bedrooms, Refrigerator & Microwave, Mountain View, No Pets | Premium bedding, desk, blackout drapes, iron/ironing board

Deluxe Suite, 2 Bedrooms, Refrigerator & Microwave, Mountain View, No Pets

9.6 out of 10
Exceptional
(7 reviews)
  • Mountain view
  • 45 sq m
  • 2 bedrooms
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed
  • Free WiFi

View all photos for Deluxe Cottage, 1 Bedroom, Kitchenette, Mountain View, Pet Friendly

Premium bedding, desk, blackout drapes, iron/ironing board

Deluxe Cottage, 1 Bedroom, Kitchenette, Mountain View, Pet Friendly

10.0 out of 10
Exceptional
(5 reviews)
  • Mountain view
  • 59 sq m
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed
  • Free WiFi

View all photos for Deluxe Room, 2 Queen Beds, Refrigerator & Microwave, Mountain View, Pet Friendly

Premium bedding, desk, blackout drapes, iron/ironing board

Deluxe Room, 2 Queen Beds, Refrigerator & Microwave, Mountain View, Pet Friendly

9.6 out of 10
Exceptional
(9 reviews)
  • Mountain view
  • 42 sq m
  • Sleeps 4
  • 2 Queen Beds
  • Free WiFi

View all photos for Deluxe Single Room, 1 Queen Bed, Refrigerator & Microwave, Mountain View , Pet Friendly

Premium bedding, desk, blackout drapes, iron/ironing board

Deluxe Single Room, 1 Queen Bed, Refrigerator & Microwave, Mountain View , Pet Friendly

10.0 out of 10
Exceptional
(4 reviews)
  • Mountain view
  • 29 sq m
  • Sleeps 2
  • 1 Queen Bed
  • Free WiFi

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includes taxes & fees
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About the neighborhood

Map
8270 State Hwy 73, Townsend, TN, 37882

What's nearby

  • River Rage Go-Kart Track - 3 min walk - 0.3 km
  • Tube Junction - 4 min walk - 0.4 km
  • Great Smoky Mountains Heritage Center - 9 min walk - 0.8 km
  • Townsend Visitor Center - 19 min walk - 1.7 km
  • Great Smoky Mountains National Park - 2 min drive - 2.1 km

Getting around

  • McGhee Tyson Airport (TYS) - 33 min drive

Restaurants

  • ‪Peaceful Side Social - ‬17 min walk
  • ‪The Artistic Bean - ‬10 min walk
  • ‪The Townsend Abbey - ‬2 min drive
  • ‪Apple Valley Cafe Express - ‬5 min drive
  • ‪Elvira's Cafe - ‬9 min drive

About this property

Townsend Gateway Inn

Townsend Gateway Inn puts you just a 5-minute drive from Great Smoky Mountains National Park. Guests can enjoy the seasonal outdoor pool, and hiking/biking trails and mountain biking are nearby. Fellow travelers say great things about the helpful staff and location.

At a glance

DONE

Hotel size

    • 30 rooms
    • Arranged over 1 level
DONE

Arriving/Leaving

    • Check-in start time: 4:00 PM; Check-in end time: anytime
    • Early check-in subject to availability
    • Minimum check-in age: 21
    • Check-out time is 11:00 AM
    • Contactless check-out available
    • Late check-out subject to availability
DONE

Special check-in instructions

    • The front desk is open daily from 9 AM - 8:00 PM
    • Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours
    • To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation
    • For any questions, please contact the property using the information on the booking confirmation
    • Information provided by the property may be translated using automated translation tools
DONE

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 21
DONE

Children

    • No cribs (infant beds)
DONE

Pets

    • Pets allowed (dogs and cats only, 2 total, up to 45 lbs per pet)*
    • Service animals welcome
    • Specific rooms only, restrictions apply*
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms
LOCAL_PARKING

Parking

    • Free onsite self parking
DONE

Other information

    • Smoke-free property

Property amenities

Food and drink

  • Barbecue grills

Traveling with children

  • Playground
  • Children's games
  • Pool gate

What to do

  • Bicycle rentals nearby
  • Hiking/biking trails nearby
  • Horse riding nearby
  • Ski area nearby
  • Water tubing nearby
  • Ziplining nearby
  • Winery tours nearby

Working away

  • Meeting room

Services

  • Front desk (limited hours)
  • Concierge services
  • Tour/ticket assistance
  • Pool loungers
  • Pool umbrellas

Facilities

  • 5 buildings/towers
  • Garden
  • Picnic area
  • Seasonal outdoor pool
  • At least 80% lighting from LEDs
  • Firepit
  • Outdoor entertainment area
  • Outdoor furniture

Accessibility

  • No elevator (single level property)
  • Well-lit path to entrance

Room amenities

Be entertained

  • 32-inch flat-screen TV
  • Premium satellite channels

Home comfort

  • Air conditioning and heating
  • Coffee/tea maker
  • Iron/ironing board (on request)

Sleep well

  • Blackout drapes/curtains
  • Premium bedding

What to enjoy

  • Separate sitting area

Freshen up

  • Private bathroom
  • Shower/tub combination
  • Eco-friendly toiletries
  • Hair dryer
  • Towels
  • Toothbrush and toothpaste (on request)
  • Toilet paper

Stay connected

  • Desk
  • Free WiFi
  • Free local calls

Food and drink

  • Refrigerator
  • Microwave

More

  • Daily housekeeping
  • Connecting/adjoining rooms available
  • Access via exterior corridors
  • Eco-friendly toiletries
  • Bulk dispenser for toiletries
  • LED light bulbs
  • Recycling
  • Water-efficient showers only
  • Water-efficient toilets only

Fees & policies

Optional extras

  • Late check-out can be arranged for an extra charge (subject to availability)

Children & extra beds

  • Rollaway beds are available for USD 15 per stay
  • Guests must contact this property in advance to reserve rollaway/extra beds

Pets

  • Service animals exempt from fees
  • Pets are allowed for an extra charge of USD 15.00 per pet, per night

Pool, spa, & gym (if applicable)

  • Pool access available from 9:00 AM to 9:00 PM
  • The seasonal pool is open from May to September
  • Children under 16 years old are not allowed in the swimming pool without adult supervision

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Only registered guests are allowed in the guestrooms.

This property does not have elevators.

Onsite parties or group events are strictly prohibited.

This property uses eco-friendly cleaning products.

Guests can rest easy knowing there's a fire extinguisher, a smoke detector, and a first aid kit on site.

This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

This property accepts credit cards and cash.

Credit cards accepted: Visa, Mastercard, American Express, Discover

This property reserves the right to pre-authorize the guest's credit card prior to arrival.

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

This hotel will place an authorization for the total amount of the booking plus USD 20 for incidentals for any bookings where payment for the stay will be made on site instead of at the time of booking. It may take up to 14 days after check-out for this amount to be reimbursed by the bank.

Also known as

Townsend Gateway Inn

Townsend Gateway

Townsend Gateway Hotel Townsend

Townsend Gateway Inn Motel

Townsend Gateway Inn Townsend

Townsend Gateway Inn Motel Townsend

Frequently asked questions

Does Townsend Gateway Inn offer free cancellation for a full refund?

Yes, Townsend Gateway Inn does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Is there a pool at Townsend Gateway Inn?

Yes, there's a seasonal outdoor pool. Guests have pool access from 9:00 AM to 9:00 PM.

Are pets allowed at Townsend Gateway Inn?

Yes, cats and dogs are welcome, with a limit of 2 total and maximum weight of 45 lbs per pet. There's a charge of USD 15.00 per pet, per night. Service animals are exempt from fees. Some restrictions may apply, so please contact the property for more details.

Is parking offered on site at Townsend Gateway Inn?

Yes, there's free self parking.

What are the check-in and check-out times at Townsend Gateway Inn?

Check-in start time: 4:00 PM; Check-in end time: anytime. Check-out time is 11:00 AM. Late check-out is available for a charge (subject to availability). Contactless check-out is available.

What is there to do at Townsend Gateway Inn and nearby?

During the winter, enjoy nearby recreation like skiing and return when the snow melts for cycling and hiking. Additional recreation nearby includes spelunking. Enjoy amenities like a seasonal outdoor pool, a picnic area, and a garden.

What's the area around Townsend Gateway Inn like?

Townsend Gateway Inn is a short 9-minute walk from Great Smoky Mountains Heritage Center and 3 minutes' walk from River Rage Go-Kart Track. Travelers give top marks for the motel's prime location.

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Reviews

Townsend Gateway Inn Reviews

9.4

Exceptional

9.6

Cleanliness

9.4

Location

9.6

Staff & service

9.2

Property conditions & facilities

Guest review summary

What guests liked

  • The pool was clean, comfortable, and well-maintained with amenities like umbrellas for shade and towels provided. (8 reviews)
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From real guest reviews summarized by AI.

Popular mentions

Room
Service staff
Location
Bed
Mountain
Companies
Towns
Restaurant
Quiet - room
Amenities

Reviews

Verified

10/10 Exceptional

Great location, very clean, sweet staff, peaceful and super charming. We will definitely stay again.
Leia, 2-night trip
Verified

10/10 Exceptional

Clean rooms, very nice staff, easy drive to the National Park, nice laid back area
Lynda, 2-night trip
Verified

10/10 Exceptional

The inn was clean.and well maintained. Staff was friendly and owner was helpful. Parking was fine for small vehicles. Goodie bag was a nice touch.
Brent, 3-night trip
Verified

8/10 Very good

.. Staff communicated and made check in very easy office hours must only be from 9 -5 because we never saw anyone.. Property from outside made us question our choice but Room was clean bed was good and place was very quiet.. we would stay again..
Conrad, 1-night trip
Verified

10/10 Exceptional

Very Clean and Friendly Staff
Keith, 2-night trip
Verified

10/10 Exceptional

Room was clean and bed was comfortable.
Lynn, 2-night trip
Verified

10/10 Exceptional

The staff was great. The rooms were clean. This is an older motel but it’s maintained really well. Although we didn’t bring a pet, the have 3 or 4 pet friendly rooms. The motel is really close to the entrance of the park and the are several places to eat near by. Also the rates are quite reasonable. We will definitely stay there again.
Allen, 2-night trip
Verified

6/10 Good

The staff was very nice. The toilet would not fill up with water after flushing. We filled it the whole trip. Other than that is was ok.
Lisa, 2-night trip
Verified

10/10 Exceptional

liked the outdoor fire pit
MARK, 4-night trip
Verified

10/10 Exceptional

Room was clean, great location
Craig, 3-night trip
Verified

8/10 Very good

Very clean room and nice goodie bag. The ac/heater was noisy.
Margaret, 2-night trip
Verified

10/10 Exceptional

Everything was so comfortable, and the bags of goodies for kids and adults was such a nice and appreciated touch!
Anna, 2-night trip
Verified

10/10 Exceptional

Wonderful base for Cades Cove adventures.

Nice staff and great location to visit Cades Cove and the Smokies. The goody bags at check-in were a big hit with our granddaughter.
Tim, 2-night trip
Verified

10/10 Exceptional

Very nice, quiet property with very courteous staff. Everything was in great shape and clean.
Brian, 2-night trip
Verified

10/10 Exceptional

nice rooms

Clean rooms nice bed and pillows
2-night trip
Verified

10/10 Exceptional

Fantastic stay as always

Fantastic stay as always clean rooms and close to great food and activities
Jaime, 3-night trip
Verified

10/10 Exceptional

The motel is not extravagant. It's just a little roadside hotel, but the desk clerk was friendly and helpful and it was very clean. Great value for the money. I would stay here again.
Deanna, 2-night trip
Verified

10/10 Exceptional

Great stay

Very clean and a beautiful area
Anthony, 2-night trip
Verified

10/10 Exceptional

very nice clean room
Steven, 1-night trip
Verified

10/10 Exceptional

I love this place! It is simple, very clean, very comfy bed with all the amenities you need for a comfortable stay! Definitely would stay here again!
Julie, 1-night trip
Verified

10/10 Exceptional

Beautiful, clean and inviting
Dean, 2-night trip
Verified

8/10 Very good

Gateway Inn

This is an old motel but recently updated. It is very clean. The owners and staff are nice. It’s close to Cades Cove.
Venita, 2-night trip
Verified

10/10 Exceptional

Great location, clean, price was right!
John, 1-night trip
Verified

10/10 Exceptional

Great Place to Stay

Always GREAT to stay here. Comfortable Clean Safe
Thomas, 2-night trip
Verified

10/10 Exceptional

Staff was very nice. Room clean and convenient location. Would stay again.
Skye, 1-night trip