Along the river, Hôtel du Pont d'Ascain offers a tranquil retreat with golf lessons and an adjacent golf course. Unwind on the garden-view terrace or sip coffee at the café while enjoying Regional cuisine at Zubiburu. With free WiFi, helpful staff and express check-in/out options make your stay seamless.
Port of Saint-Jean-de-Luz Ciboure - 14 min drive - 8.8 km
St-Jean-de-Luz Beach - 14 min drive - 7.7 km
Port de Saint-Jean-de-Luz - 15 min drive - 9.1 km
Getting around
Biarritz (BIQ-Pays Basque) - 26 min drive
San Sebastian (EAS) - 31 min drive
Saint-Jean-de-Luz Ciboure Station - 12 min drive
Saint-Jean-de-Luz (XJZ-Saint-Jean-de-Luz Train Station) - 12 min drive
Guethary Station - 12 min drive
Area shuttle (surcharge)
Beach shuttle (surcharge)
Restaurants
Kako Etxea - 7 min drive
Etxe Nami - 6 min drive
Le Komptoir Des Amis - 7 min drive
Des Chasseurs - 11 min walk
Restaurant Eguzki - 2 min drive
About this property
Hôtel du Pont d'Ascain
Hôtel du Pont d'Ascain puts you within a 15-minute drive of Le Train de La Rhune and Bid'a Parc. Free self parking is an added perk, and guests looking to stay active can check out the nearby hiking/biking trails, kayaking, and scuba diving. Other highlights include a terrace and a garden. Fellow travelers say great things about the helpful staff.
At a glance
DONE
Hotel size
24 rooms
Arranged over 3 floors
DONE
Arriving/Leaving
Check-in start time: 3:30 PM; Check-in end time: 8:00 PM
Express check-in/out available
Late check-in subject to availability
Minimum check-in age: 18
Check-out time is 10:30 AM
Late check-out subject to availability
DONE
Special check-in instructions
The front desk is open daily from 3:30 PM - 7:00 PM
Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 6:00 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
DONE
Required at check-in
Credit card, debit card, or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
DONE
Children
One child (2 years old and younger) stays free when occupying the parent or guardian's room, using existing bedding
DONE
Pets
Pets allowed*
Service animals welcome
Restrictions apply*
WIFI
Internet
Free WiFi in public areas
LOCAL_PARKING
Parking
Free uncovered onsite self parking
Wheelchair-accessible parking on site
DONE
Offsite
Area shuttle*
Beach shuttle*
DONE
Other information
Smoke-free property
Property amenities
Food and drink
Buffet breakfast (surcharge) each morning 7:30 AM–10 AM
Traveling with children
Children stay free (see details)
What to do
Beach shuttle (surcharge)
Golf lessons
Hiking/biking trails nearby
Kayaking nearby
Scuba diving nearby
Scooter/moped rentals nearby
Working away
Meeting rooms
Services
Front desk (limited hours)
Wedding services
Beach shuttle (surcharge)
Facilities
Safe-deposit box at front desk
Garden
Picnic area
Terrace
Television in common areas
Adjacent to a golf course
Accessibility
Wheelchair-accessible parking
Room amenities
Be entertained
Flat-screen television
Cable TV channels
Home comfort
Air conditioning and heating
Iron/ironing board (on request)
Sleep well
Bed sheets provided
What to enjoy
Individually furnished and decorated
Freshen up
Bathtub or shower
Free toiletries
Hair dryer
Towels
Stay connected
Desk
Phone
More
Daily housekeeping
Fees & policies
Mandatory fees
You'll be asked to pay the following charges by the property at check-in or check-out. Fees may include applicable taxes:
A tax is imposed by the city: EUR 1.44 per person, per night. This tax does not apply to children under 18 years of age.
Optional extras
Buffet breakfast is offered for an extra charge of approximately EUR 12 for adults and EUR 9 for children
Area shuttle and beach shuttle service is offered for an extra charge
Late check-out can be arranged for an extra charge (subject to availability)
Children & extra beds
Guests must contact this property in advance to reserve cribs/infant beds
Pets
Service animals exempt from fees
Pets are allowed for an extra charge of EUR 9.00 per pet, per night
Policies
This property does not have elevators.
Guests can rest easy knowing there's a fire extinguisher on site.
This property accepts credit cards. Cash is not accepted.
Credit cards accepted: Visa, Mastercard
Cash transactions at this property cannot exceed EUR 1000, due to national regulations. For further details, please contact the property using information in the booking confirmation.
National rating
This property has received its official star rating from the French Tourism Development Agency, ATOUT France.
Also known as
Citotel Pont Hotel Ascain
Citotel Pont Hotel
Citotel Pont Ascain
Citotel Pont
Hôtel du Pont d'Ascain Hotel
Hôtel du Pont d'Ascain Ascain
Hotel Restaurant du Pont D'Ascain
Hôtel du Pont d'Ascain Hotel Ascain
Frequently asked questions
Does Hôtel du Pont d'Ascain offer free cancellation for a full refund?
Yes, Hôtel du Pont d'Ascain does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at Hôtel du Pont d'Ascain?
Yes, pets are welcome. There's a charge of EUR 9.00 per pet, per night. Service animals are exempt from fees. Some restrictions may apply, so please contact the property for more details.
Is parking offered on site at Hôtel du Pont d'Ascain?
Yes, there's free self parking.
What are the check-in and check-out times at Hôtel du Pont d'Ascain?
Check-in start time: 3:30 PM; Check-in end time: 8:00 PM. Check-out time is 10:30 AM. Late check-out is available for a charge (subject to availability). Express check-in and check-out are available.
Is there an onsite casino at Hôtel du Pont d'Ascain?
No, this hotel doesn't have a casino, but Casino Barriere (20-min drive) is nearby.
What is there to do at Hôtel du Pont d'Ascain and nearby?
Have fun with nearby activities like hiking, kayaking, and rafting. Enjoy amenities like a picnic area and a garden.
What's the area around Hôtel du Pont d'Ascain like?
Hôtel du Pont d'Ascain is located by the river.
Popular attractions include Cote des Basques, which is 28 minutes away by car.
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Reviews
Reviews
8.0
Very Good
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
8.2
Cleanliness
7.4
Location
8.4
Staff & service
7.6
Property conditions & facilities
Guest review summary
What guests liked
Breakfast was excellent, plentiful, varied, and great value for money. (17 reviews)
From real guest reviews summarized by AI.
Popular mentions
Restaurant
Room
Shopping
Bar
Walking
Bed
Reviews
Verified
8/10 Very good
Aug 30, 2025
The lady at the reception was most helpful and the communication and coordination of our checking in went very smoothly. The breakfast was very good.
Tony
Tony, 2-night trip
Verified
8/10 Very good
Mar 16, 2024
Restaurant was an added bonus, local village lovely, great stop between France and southern Spain.
Maria
Maria, 1-night trip
Verified
10/10 Exceptional
May 4, 2025
Awesome place.
Excellent hotel. Nice staff. Clear instructions and good communication. Marvelous area near the seaside. Room is rather small but enough if just to crash and wash. I would definitely return.
Ariel
Ariel, 1-night trip
Verified
10/10 Exceptional
Aug 11, 2023
Comfortable bed and nice room. Excellent receptionist. But no bar or restaurant and the exterior of this beautiful property is very run down.
GABRIELLE
GABRIELLE, 1-night trip
Verified
6/10 Good
Oct 5, 2024
We enjoyed the area. The staff were friendly and helpful The hotel appeared unfurnished in the lounge area… not a comfortable sofa or chair to sit on. Our room was very small.
Julie
Julie, 2-night trip
Verified
6/10 Good
Jul 15, 2025
Tired hotel but overall a good stay
Although we enjoyed our stay, the hotel was definitely not anything like the photo... it was very tired with few amenities... the staff were excellent (welcoming and friendly) but over worked... the breakfast was good... basic but fresh and plentiful... but maybe overpriced at €12... it was noisy throughout the night either from the road or other guests... overall it was an adequate stay but could have been better with a bit of a spruce up
Cecile
Cecile, 1-night trip
Verified
8/10 Very good
Apr 6, 2026
Room clean
Not many amenities - probably because early in the season
Pleasant town
Peter
Peter, 1-night trip
Verified
8/10 Very good
Oct 9, 2022
Fair priced hotel
Nice, simple little hotel in a cute small town.
Tina
Tina, 1-night trip
Verified
10/10 Exceptional
Jun 25, 2023
Extremely friendly staff!
Walter
Walter, 1-night trip
Verified
6/10 Good
Aug 13, 2025
Beautiful area and lovely holtel, just when you arive at the holtel small bottle of waters and kettle and tea left in the rooms ,i think inportant as people from there flights get delayed ,would be nice .
Therese
Therese, 2-night trip
Verified
10/10 Exceptional
Oct 20, 2025
Top
CLAIRE
CLAIRE, 1-night trip
Verified
10/10 Exceptional
Jul 19, 2024
Excellent
Thomas
Thomas, 2-night trip
Verified
4/10 Fair
Aug 4, 2025
Extremely expensive for what it is. Room small, pillows extreme uncomfortable. We haven't tried the breakfast
Verified traveler
1-night trip
Verified
6/10 Good
Jun 22, 2024
Seen better days
Nice location but a little tatty, needs a bit of tlc
stuart
stuart, 1-night trip
Verified
10/10 Exceptional
Apr 27, 2025
good
Chenxi
Chenxi, 1-night trip
Verified
10/10 Exceptional
Aug 29, 2022
Fair walk to restaurants and shopping. Hotel seems to only have one room with 2 twin beds. That room faces front with substantial traffic noise and is a very small room.
Jodey
Jodey, 1-night trip
Verified
6/10 Good
Aug 15, 2025
The room small, and the badroom very, very smal & uncomfortable!
JOSE MARIA GOMEZ
JOSE MARIA GOMEZ, 3-night trip
Verified
8/10 Very good
Aug 27, 2022
A bit of a walk to shopping, dining and bus. Loud traffic noise from the street. Room small, crowded but functional. Comfortable bed.
Jodey
Jodey, 1-night trip
Verified
8/10 Very good
Aug 19, 2022
La rhune
Super reposent
David
David, 1-night trip
Verified
8/10 Very good
Jul 30, 2022
Standard
Standard.
Véronique
Véronique, 1-night trip
Verified
6/10 Good
Jul 20, 2023
The breakfast was very bad, the fruits were green or battered. They only had a few slices of cheese and ham.
Alberto
Alberto, 2-night trip
Verified
4/10 Fair
Aug 3, 2022
Ok but…..
Hotel very poor although clean. No English spoken, no facilities such as a bar etc. rooms very hot and dated.
Susan
Susan, 1-night trip
Verified
8/10 Very good
Jan 26, 2023
1
Julio
Julio, 1-night trip
Verified
4/10 Fair
Apr 30, 2023
Bad drainage smell
Unfortunately I would have liked to say I liked this hotel however reception was hardly open and even though there is a restaurant no drink were available to buy . Our room was very small but clean , however the bathroom smelt so bad it obviously had a drainage issue and was unbearable , but due to reception always being closed no one to tell about it. Left early due to smell and won’t be returning.
M
M, 1-night trip
Verified
4/10 Fair
Jul 18, 2023
Disappointed
Picked hotel as it looked idyllic in fact it is on a very busy road junction had paid extra for comfort room which was tiny,bed very hard bed linen not hotel quality.Curtains had mould stains on back,shower gel empty.Having driven for 6 hours no bar or restaurant no facilities to make a hot drink had to walk 10 minutes into village to have an expensive meal.The whole place seemed run down and uncared for