At Francis Arlene - Adults Only, discover a tranquil oasis in the heart of Centro. Unwind on the serene terrace or stroll through the lush garden, then connect with free in-room WiFi and enjoy multilingual staff assistance.
When you stay at Francis Arlene - Adults Only, you'll be in a great location, within just a 10-minute walk of Isla Mujeres Ferry Terminal and North Beach. Other features include a terrace and a garden.
At a glance
DONE
Hotel size
26 rooms
Arranged over 3 floors
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Arriving/Leaving
Check-in start time: 3 PM; Check-in end time: 8:30 PM
Contactless check-in available
Minimum check-in age: 18
Check-out time is noon
Contactless check-out available
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Special check-in instructions
The front desk is open daily from 8 AM - 9:00 PM
Front desk staffed during limited hours
Information provided by the property may be translated using automated translation tools
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Required at check-in
Credit card, debit card, or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
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Children
Children (16 years old and younger) not allowed
No cribs (infant beds)
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Pets
Pets not allowed
WIFI
Internet
Free WiFi in public areas
Free WiFi in rooms
LOCAL_PARKING
Parking
No onsite parking
DONE
Other information
Smoke-free property
Caters to adults only
Property amenities
What to do
Beach nearby
Services
Front desk (limited hours)
Tour/ticket assistance
Multilingual staff
Facilities
Built in 1991
Safe-deposit box at front desk
Garden
Terrace
Room amenities
Home comfort
Air conditioning
Ceiling fan
Window screens
Sleep well
Bed sheets provided
Freshen up
Private bathroom
Shower only
Soap and shampoo
Towels
Toilet paper
Stay connected
Free WiFi
Food and drink
Mini-fridge
More
Daily housekeeping
Mobile key entry
Fees & policies
Policies
This property does not have elevators.
Guests can rest easy knowing there's a fire extinguisher, a security system, and a first aid kit on site.
This property accepts credit cards. Cash is not accepted.
Credit cards accepted: Visa, Mastercard
Cashless transactions are available.
Also known as
Francis Arlene Hotel Isla Mujeres
Francis Arlene Hotel
Francis Arlene Isla Mujeres
Francis Arlene Adults Hotel Isla Mujeres
Hotel Francis Arlene
Francis Arlene Adults Hotel
Francis Arlene Adults Isla Mujeres
Francis Arlene Adults
Francis Arlene Isla Mujeres
Francis Arlene - Adults Only Hotel
Francis Arlene - Adults Only Isla Mujeres
Francis Arlene - Adults Only Hotel Isla Mujeres
Frequently asked questions
Does Francis Arlene - Adults Only offer free cancellation for a full refund?
Yes, Francis Arlene - Adults Only does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at Francis Arlene - Adults Only?
Sorry, pets aren't allowed.
Is parking offered on site at Francis Arlene - Adults Only?
Sorry, there's no onsite parking at Francis Arlene - Adults Only.
What are the check-in and check-out times at Francis Arlene - Adults Only?
Check-in start time: 3 PM; Check-in end time: 8:30 PM. Check-out time is noon. Contactless check-in and check-out are available.
Is there an onsite casino at Francis Arlene - Adults Only?
No, this hotel doesn't have a casino, but Royal Yak Casino and Sports Book (9.2 mi) and Dubai Palace Casino (9.4 mi) are both nearby.
What is there to do at Francis Arlene - Adults Only and nearby?
Francis Arlene - Adults Only has a garden.
What's the area around Francis Arlene - Adults Only like?
Francis Arlene - Adults Only is a short 7-minute walk from North Beach and 5 minutes' walk from Isla Mujeres Ferry Terminal.
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Reviews
Francis Arlene - Adults Only Reviews
7.8
Good
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
7.8
Cleanliness
8.8
Location
8.4
Staff & service
7.4
Property conditions & facilities
Reviews
Verified
8/10 Very good
Mar 11, 2026
The staff was super attentive.
Daniel
Daniel, 4-night trip
Verified
10/10 Exceptional
Jan 4, 2026
Staff was very friendly and welcoming :)
Room was cleaned each day!
Perfect little stay and highly recommend to all :)
We will be back!
Thank you all so much !
Mejha
Mejha, 7-night trip
Verified
10/10 Exceptional
Jan 3, 2026
Had wonderful time at the FA. People were super nice, room was spacious and clean, quiet and the location was outstanding. I would definitely return.
saul
saul, 4-night trip
Verified
10/10 Exceptional
Dec 31, 2024
Nice front desk staff Leana was great ! Good beds showers and Ac was amazing …
Thanks all
Rick
Rick, 3-night trip
Verified
8/10 Very good
Jan 18, 2025
It is a convenient safe place. Great staff. I will definitely stay there again.
Phil
Phil, 3-night trip
Verified
6/10 Good
Apr 29, 2025
Amazing view
sandra
sandra, 2-night trip
Verified
10/10 Exceptional
Jan 18, 2025
Simple
Nice simple family owned hotel in a great spot
Joseph
Joseph, 2-night trip
Verified
10/10 Exceptional
Feb 26, 2025
Felt very safe and comfortable
Pam
Pam, 6-night trip
Verified
8/10 Very good
Mar 21, 2025
The staff is so very friendly, nice and helpful. The property is extremely clean. They are willing to help with whatever you might need. The rooms are spacious and clean. Hotel is within walking distance of many places to go shopping, eat, etc.
Would definitely recommend!
Margaret
Margaret, 3-night trip
Verified
6/10 Good
Mar 15, 2025
People were friendly and they did have a water dispenser.
David
David, 3-night trip
Verified
8/10 Very good
Nov 12, 2024
Isla
Excellent location older hotel, excellent owner, Jerry. Good place to sleep shower and get cleaned up, needs a little more amenities, like towels and utensils for the kitchenette. Everything worked..ice cold air-conditioning ceiling fan for those hot humid days. We had a view, could see the ocean from the balcony. Would stay here again
Verified traveler
8-night trip
Verified
8/10 Very good
Jan 13, 2025
Cute hotel .. advertised as adults only, but we did see some kids for a couple of days, but they weren't a bother. The only issue we had was that we had the smallest room on the top floor. We are older and requested a room on lower floors on the front end of the hotel close to where four of our other friends had rooms and were told they didn't have them. We saw several folks come in after, some alone and they got rooms with two double beds while we had one double bed in a cramped room. Other than that it was fine. The sheets were clean, but the foam on the mattress could have been replaced and the floor under the bed could have been cleaned more often. We were told it had an ocean view, which it did if you sat out on a really SMALL balcony and you barely got to see the ocean past the seawall.
THe owners and the family that ran the place lived on the premises and were pleasant enough. If I had to go back, I would request another room.
Vaman
Vaman, 7-night trip
Verified
8/10 Very good
Jan 24, 2025
Nice, quaint, family-owned business. Rooms have everything you need, AC works great which helps with that Isla humidity. Located in the middle of town next to all the restaurants, bars, shopping, and most important the beach! All within short walking distance. Make sure to go Al Natural for the best Al Pastor tacos you will ever have and stop into the market down the street for authentic food stalls and refreshing juices.
The wifi was a little spotty but I wasn't in my room for most of my stay. I also had a small leak in my bathroom ceiling above the sink. They were able to fix the next day and were willing to move me if it didn't get better.
I would definitely stay here again.
Matthew
Matthew, 6-night trip
Verified
10/10 Exceptional
Mar 5, 2026
Lovely old school hotel! The owner and his family are top notch. Hot showers, AC and plenty of shared space.
Gwen
Gwen, 8-night trip
Verified
8/10 Very good
Feb 25, 2026
Friendly, older building but had a nice
David
David, 6-night trip
Verified
10/10 Exceptional
Mar 23, 2025
Beautiful place
Ken
Ken, 9-night trip
Verified
4/10 Fair
Jan 1, 2026
Very expense for what you get. Noisy & no running water for shower n fridge did not work. The owner was very helpful to find me a doctor as I had a bad food allergy. Very busy island
Leesa
Leesa, 2-night trip
Verified
10/10 Exceptional
Sep 2, 2025
Staff is amazing. its not a high end hotel. for my needs was amazing. is my 2nd time staying here. Solo traveler. Internet signal could be stronger and stable but it works well.
Staff is wonderful. Thanks abuelo Gerardo e to the amazing Manoel
eduardo
eduardo, 4-night trip
Verified
8/10 Very good
Mar 3, 2025
It is close to what we wanted.
Marilyn
Marilyn, 2-night trip
Verified
8/10 Very good
Jul 16, 2024
Everything was fantastic! Family is super accommodating...had a slight problem with shower, but they fixed it immediately...clean, cold AC...beds Ok...perfect location for getting around the island. Will definitely reccommend this very cost effective hotel to friends!! Nothing fancy, but worth every peso!!! Gracias Geraldo!!
Melissa
Melissa, 7-night trip
Verified
2/10 Poor
Jan 13, 2025
No hot water for the whole stay
Andrego
Andrego, 2-night trip
Verified
6/10 Good
May 20, 2025
It’s very outdated it needs a lot of work
Jose
Jose, 2-night trip
Verified
4/10 Fair
Jan 5, 2025
No hot water. Uncomfortable beds. Not very clean. Cheap, but I guess you get what you pay for, not much.
Richard
Richard, 6-night trip
Verified
6/10 Good
Jan 16, 2016
Love Isla
Initial confusion about paying. We thought Hotel.com quoted price was it and brought that much cash, but at reception we were asked to pay tax. However, they quickly forgave the tax.
Room was comfortable, although no drawers for clothes. No coffee pot, shampoo or soap. Wifi was decent in our room. Loved the balconies in our room and the various balconies and garden around the hotel.
Perfect location for us near restaurants and shopping. One block from ocean, 3 or 4 blocks from North white sand beaches. Room cleaned daily. As in many places on the island, toilet paper goes in trash, not toilet. Staff was very nice.