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Casa del Balam Merida

3.5 star property
Hotel with outdoor pool, near Paseo de Montejo

Choose dates to view prices

In the heart of Mérida Centro, Casa del Balam Merida offers a serene escape with a garden, coffee shop, and outdoor treatment areas for relaxation. Enjoy breakfast at Bistrola 57 or unwind by the pool with sun loungers. With in-room WiFi and helpful staff nearby guests appreciate this hotel's perfect blend of tranquility and convenience.
VIP Access

Reviews

8.2 out of 10
Very good

Popular amenities

  • Spa
  • Bar
  • 24/7 front desk
  • Laundry facilities

Main amenities (12)

  • Daily housekeeping
  • Restaurant and bar/lounge
  • Outdoor pool
  • Breakfast available
  • Coffee shop/cafe
  • Spa services
  • Massage/treatment rooms
  • Terrace
  • 24-hour front desk
  • Garden
  • Front-desk safe
  • Laundry service

Feel at home (6)

  • Children stay free
  • Private bathroom
  • Television
  • Garden
  • Terrace
  • Daily housekeeping
The current price is CNY527
CNY637 total
includes taxes & fees
Nov 25 - Nov 26

Room options

Available filters for rooms
Showing 3 of 3 rooms

View all photos for Deluxe Double Room

Deluxe Double Room | Soundproofing, free WiFi, bed sheets

Deluxe Double Room

8.0 out of 10
Very good
(63 reviews)

Highlights

Soundproofed
Air conditioning
Free cribs/infant beds
Flat-screen TV
Private bathroom
Designer toiletries
Rainfall showerhead
Local meal delivery service
  • 45 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Deluxe Room

Deluxe Room | Soundproofing, free WiFi, bed sheets

Deluxe Room

Highlights

Soundproofed
Air conditioning
Flat-screen TV
Blackout drapes/curtains
Private bathroom
Designer toiletries
Bathrobes
Minibar
  • 30 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Room

Premium Room | Soundproofing, free WiFi, bed sheets

Premium Room

Highlights

Soundproofed
Air conditioning
Flat-screen TV
Bathrobes
Separate bathtub and shower
Private bathroom
Rainfall showerhead
Designer toiletries
  • 33 sq m
  • Sleeps 2
  • 1 King Bed

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About the neighborhood

Map
Calle 60 # 488 X 57 Colonia Centro, Mérida, YUC, 97000

What's nearby

  • Jose Peon Contreras Theater - 2 min walk - 0.2 km
  • Parque Santa Lucía - 2 min walk - 0.2 km
  • Mérida Cathedral - 5 min walk - 0.5 km
  • Plaza Grande - 5 min walk - 0.5 km
  • Paseo de Montejo - 8 min walk - 0.7 km

Getting around

  • Mérida International Airport (MID) - 17 min drive
  • Teya-Merida Station - 25 min drive

Restaurants

  • ‪La Chaya Maya - ‬2 min walk
  • ‪Museo de la Gastronomía Yucateca - ‬2 min walk
  • ‪Mi Viejo Molino - ‬1 min walk
  • ‪Bistrola 57 - ‬1 min walk
  • ‪Delorean Bar - ‬1 min walk

About this property

Casa del Balam Merida

Casa del Balam Merida puts you in a great location, within a 15-minute walk of Mérida Cathedral and Paseo de Montejo. Guests can indulge in massages, facials, or body scrubs, and grab a bite to eat at Bistrola 57, which serves Fusion cuisine and is open for breakfast, lunch, and dinner. An outdoor pool, a bar/lounge, and a terrace are other highlights at this Colonial hotel. The helpful staff and location get great marks from fellow travelers.

At a glance

DONE

Hotel size

    • 54 rooms
    • Arranged over 5 floors
DONE

Arriving/Leaving

    • Check-in start time: 3:00 PM; Check-in end time: 6:00 PM
    • Late check-in subject to availability
    • Minimum check-in age: 18
    • Check-out time is noon
DONE

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property
    • If you are planning to arrive after 6:00 PM please contact the property in advance using the information on the booking confirmation
DONE

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Children

    • Up to 2 children (11 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding
DONE

Pets

    • No pets or service animals allowed
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms
LOCAL_PARKING

Parking

    • Wheelchair-accessible parking on site
    • Offsite parking within 98 ft (MXN 50 per day)
DONE

Other information

    • Smoke-free property

Property amenities

Food and drink

  • Full breakfast (surcharge) each morning 7 AM–11 AM
  • Restaurant
  • Bar/lounge
  • Coffee shop

Traveling with children

  • Children stay free (see details)

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Luggage storage
  • Porter/bellhop
  • Pool loungers

Facilities

  • Built in 1960
  • Safe-deposit box at front desk
  • Garden
  • Terrace
  • An outdoor pool
  • Spa services
  • Massage/treatment rooms
  • Colonial architecture

Accessibility

  • Elevator
  • Elevator door width (inches): 59
  • Wheelchair-accessible parking
  • 2 on-site accessible parking spaces

Room amenities

Be entertained

  • 40-inch flat-screen TV
  • Digital TV channels

Home comfort

  • Air conditioning (climate-controlled)

Sleep well

  • Soundproofed rooms
  • Bed sheets provided

Freshen up

  • Private bathroom
  • Designer toiletries
  • Hair dryer (on request)
  • Towels
  • Toilet paper

Stay connected

  • Free WiFi
  • Phone

Food and drink

  • Meal delivery service

More

  • Daily housekeeping

Special features

Spa

Guests can pamper themselves by indulging in the onsite spa services. There are massage/treatment rooms, couples treatment room(s), and outdoor treatment areas. Services include facials, body scrubs, and body treatments. A variety of treatment therapies are provided, including aromatherapy.

Dining

Bistrola 57 - This restaurant specializes in Fusion cuisine and serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar.

Fees & policies

Optional extras

  • Full breakfast is offered for an extra charge of approximately MXN 160 for adults and MXN 80 for children

Parking

  • Parking is available nearby and costs MXN 50 per day (98 ft away)

Policies

This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
Guests can rest easy knowing there's a fire extinguisher and a smoke detector on site.
This property accepts credit cards and cash.
Credit cards accepted: Visa, Mastercard

Also known as

Hotel Casa Balam Merida
Hotel Casa Balam
Casa Balam Merida
Casa Balam
Casa Del Balam Merida
Hotel Casa Balam Mérida
Casa Balam Mérida
Hotel Casa del Balam
Casa del Balam Merida Hotel
Casa del Balam Merida Mérida
Casa del Balam Merida Hotel Mérida

Frequently asked questions

Does Casa del Balam Merida offer free cancellation for a full refund?

Yes, Casa del Balam Merida does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Is there a pool at Casa del Balam Merida?

Yes, there's an outdoor pool.

Are pets allowed at Casa del Balam Merida?

Sorry, pets and service animals aren't allowed.

What are the check-in and check-out times at Casa del Balam Merida?

Check-in start time: 3:00 PM; Check-in end time: 6:00 PM. Check-out time is noon.

Is there an onsite casino at Casa del Balam Merida?

No, this hotel doesn't have a casino, but Casino La Cima (4-min walk) and Diamonds Casino (7-min drive) are both nearby.

What is there to do at Casa del Balam Merida and nearby?

Casa del Balam Merida has an outdoor pool and spa services, as well as a garden.

Are there restaurants at or near Casa del Balam Merida?

Yes, Bistrola 57 offers Fusion cuisine.

What's the area around Casa del Balam Merida like?

Casa del Balam Merida is in Mérida Centro, a short 4-minute walk from Mérida Cathedral and 10 minutes' walk from Paseo de Montejo. Travelers give top marks for the hotel's prime location.

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Reviews

Casa del Balam Merida Reviews

8.2

Very Good

8.6

Cleanliness

9.8

Location

8.6

Staff & service

8.0

Eco-friendliness

7.8

Property conditions & facilities

What guests liked

  • The pool area was a lovely oasis and a great place to relax during the heat of the afternoon. (14 reviews)
  • The on-site restaurant was courteous and accommodating with good food and live entertainment. (9 reviews)
  • Breakfast was served in a charming courtyard with good menu options and fresh fruit, and was a highlight of the stay. (5 reviews)
AI Sparkle IconFrom real guest reviews summarized by AI.

Popular mentions

Room
Location
Service staff
Restaurant
Air conditioning
Breakfast
Building
Bed
Elevator
Parking

Reviews

10/10 Exceptional

Beautiful property the staff is very friendly only about 5-10 min Walk to the downtown. I highly recommend this property.
Jose, 2-night trip

10/10 Exceptional

Great hotel, close to the parks!
Carlos Alberto Tellez, 3-night trip

10/10 Exceptional

Great location, well maintained, friendly staff, great value
William, 7-night trip

10/10 Exceptional

Excellent Mexican style hotel with excellent service and location.
Michael, 10-night trip

10/10 Exceptional

Older building in quiet central location. Old school charm.
Old school key chain.
ANTHONY, 1-night trip

10/10 Exceptional

Very nice accommodations, excellent services. Great location. Would not hesitate to return.
ROBERT, 2-night trip

10/10 Exceptional

ZGxzzreat, but amenities are
Ortencia, 2-night trip

10/10 Exceptional

A truly authentic Spanish influence with an amazing staff. The next time we are in Merida we will definitely stay there again. Bruce & Nicki McDonald Auburn Washington USA
bruce, 3-night trip

8/10 Very good

Let me premise and say that I'm American and I liked this hotel, but my Yucatecan boyfriend did not appreciate it as his taste is more modern. I thought the place was great--I liked the older, historic look with the traditional openness. It rained every day so it was wet throughout but I didn't mind. Overall, the hotel and room were clean. Our room had a balcony overlooking the pool which I saw was cleaned every morning. We had a big room and big bathroom which were nice. Internet was spotty the first couple days on account for rain but we managed. It's located right downtown so lots of walkability to shops and restaurants. Staff was nice. Our only complaint was the parking was a bit of a nightmare. They partner with a lot nearby but the gate was often locked at night so my boyfriend had to make several trips to and from the lot to the hotel to get someone to open the gate. Parking came out to 25 pesos/day. Overall, I enjoyed it and I'm glad I chose it.
Courtney, 6-night trip

10/10 Exceptional

It's still a beautiful place. I've been coming there many years.
Sharon, 1-night trip

10/10 Exceptional

The priming room was amazing with the balcony. The room was just as posted. The staff were very courteous. The restaurant in/attached to the hotel served excellent food and the staff in both spoke English. The cleaning staff was very thorough. The grounds were well kept. We would definitely stay here again.
ROBERT, 7-night trip

2/10 Poor

Merida was OK, with a lot of things closed randomly. A bigger issue was our room, on a busy road and no soundproofing. It was also dated and a bit rough. This place has little charm except for the staff.
J.C., 3-night trip

6/10 Good

no reviews
Jose Angel, 4-night trip

10/10 Exceptional

One of the only places that had a/c during a tropical storm. Lovely accommodating staff. And a back up generator in case the storm got worse. It was perfect because they have a restaurant inside and all every store were close for the hurricane so we were able to eat and at other hotels. We weren’t going to come here at first but our first hotel wasn’t going to have services or
Chloe, 2-night trip

4/10 Fair

Air conditioning was broken with temperatures over 100 degrees. Baby couldn’t sleep, I had to go sleep by pool cause I couldn’t breath in the heat. Nice staff but the building and rooms need a lot of work.
Benjamin, 3-night trip

8/10 Very good

Just okay

Great customer service and location but condition of the room and bathroom was very poor. Cannot control AC temperature asked for a portable fan. Shower head broken water coming out everywhere. Not much toiletries just shampoo and bar soap. No tissue paper, vanity set, no hand or face towel. No safe box, had to carry around a huge wood key chain for room key, bigger than my cross body bag Pictures very nice but not the way the room is.
3-night trip

10/10 Exceptional

A/C isn’t the best.

We went first week of Sept. weather was 90s and very humid. We weren’t able lower the temp in our room. It’s already preset, you’re only able to adjust the fan speed.
Mauro, 10-night trip

2/10 Poor

No A/C working had to move to another room. Cold water faucet in shower not working (just drops) was reported every day and nothing done.
Ramon, 4-night trip

4/10 Fair

We had several inconveniences regarding our room, for one the tv was not working, phone was not working, even thou the hotel was kind of empty in terms or room occupancy, we were sent to the highest floor, prioritizing international guests.
AXEL, 7-night trip

8/10 Very good

Todo excelente el único pero es : estábamos en el sexto piso y las cortinas no son blackout entonces entraba mucha luz de la calle . Lo demás muy bien
Alex, 1-night trip

10/10 Exceptional

Muy cómodo
Miguel Alba Ruiz, 5-night trip

8/10 Very good

Beds were excellent, staff super friendly. Airconditioner could be improved, or perhaps installing fans could help.
Rose, 6-night trip

6/10 Good

Le falta remodelaciones Está muy deteriorada
Francisco, 2-night trip

10/10 Exceptional

Es un hotel antiguo, pero lo mantienen bien. Está limpio y localizado en el mero centro.
martha, 1-night trip

10/10 Exceptional

No complaints. Everything was good
Ruth, 3-night trip