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Now Emerald Cancun

4.5 star property
Adults-only beachfront hotel with spa, near Delfines Beach

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Photo gallery for Now Emerald Cancun

3 outdoor pools
Premium bedding, minibar, in-room safe, desk
Terrace/patio
12 restaurants, Italian cuisine
3 outdoor pools
Now Emerald Cancun features a nightclub and puts you within a 15-minute walk of West Coast of Isla Mujeres, Punta Cancun, and Punta Nizuc National Park and Iberostar Cancun Golf Course. Guests can be pampered with massages at the spa, and Moonlight, one of 12 restaurants, serves Italian cuisine. Other highlights at this luxurious hotel include 3 outdoor pools, a poolside bar, and a fitness center.

Reviews

7.0 out of 10
Good

Popular amenities

  • Parking available
  • Pool
  • Bar
  • Free breakfast
  • Spa
  • Laundry facilities

Main amenities (12)

  • Daily housekeeping
  • On the beach
  • 12 restaurants and 9 bars/lounges
  • Full-service spa
  • 3 outdoor pools
  • Nightclub
  • WiFi in the lobby
  • Fitness center
  • Sauna
  • Pool bar
  • Room service
  • Room service

Feel at home (6)

  • Private bathroom
  • Private pool
  • Television
  • Terrace
  • Daily housekeeping
  • Laundry facilities

Room options

View all photos for Junior Suite

Junior Suite | Premium bedding, minibar, in-room safe, desk

Junior Suite

Highlights

Balcony or patio
Private pool
Air conditioning
TV
Premium bedding
Ceiling fan
Hair dryer
Bathrobes
  • 35 sq m
  • Lagoon view
  • Sleeps 2
  • 1 Twin Bed

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About the neighborhood

Map
Blvd. Kukulcan km 19.5 lt 50, ZH, Cancun, ROO, 77500

What's nearby

  • Iberostar Cancun Golf Course - 2 min drive - 1.8 km
  • El Rey Ruins - 2 min drive - 2.1 km
  • Delfines Beach - 2 min drive - 2.5 km
  • Aquaworld - 6 min drive - 6.7 km
  • Ventura Park Cancun - 7 min drive - 7.4 km

Getting around

  • Cancun Intl. Airport (CUN) - 12 min drive
  • Tulum Intl. Airport (TQO) - 141 min drive

Restaurants

  • ‪Arena Sports Bar - ‬9 min walk
  • ‪Zai - ‬18 min walk
  • ‪Sun Palace - ‬11 min walk
  • ‪Km 19.5 - ‬1 min walk
  • ‪Bogavante Restaurant - ‬13 min walk

About this property

Now Emerald Cancun

Now Emerald Cancun features a nightclub and puts you within a 15-minute walk of West Coast of Isla Mujeres, Punta Cancun, and Punta Nizuc National Park and Iberostar Cancun Golf Course. Guests can be pampered with massages at the spa, and Moonlight, one of 12 restaurants, serves Italian cuisine. Other highlights at this luxurious hotel include 3 outdoor pools, a poolside bar, and a fitness center.

All inclusive

This hotel is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

All meals and snacks included
In-room minibar (all beverages included)
Number or type of beverages limited at one or more venues

Land activities

Fitness facilities

Entertainment

Onsite entertainment and activities

At a glance

DONE

Hotel size

    • 387 rooms
DONE

Arriving/Leaving

    • Check-in time starts at 3 PM
    • Minimum check-in age: 21
    • Check-out time is noon
DONE

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property
DONE

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum guest age is 21
    • Minimum check-in age is 21
DONE

Children

    • No cribs (infant beds)
DONE

Pets

    • No pets or service animals allowed
WIFI

Internet

    • WiFi in public areas*
    • WiFi in rooms*
DONE

Other information

    • Caters to adults only

Property amenities

Food and drink

  • Free buffet breakfast each morning
  • 12 restaurants
  • 9 bars/lounges
  • Poolside bar
  • Coffee shop
  • Coffee/tea in a common area
  • Room service (limited hours)
  • Snack bar/deli

What to do

  • On the beach
  • Fitness classes
  • Volleyball
  • Shopping
  • Golfing nearby

Working away

  • Business center

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Hair salon
  • Porter/bellhop
  • Bicycle rentals

Facilities

  • Terrace
  • Fitness center
  • 3 outdoor pools
  • Full-service spa
  • Nightclub
  • Sauna

Accessibility

  • Wheelchair-accessible path of travel

Room amenities

Be entertained

  • Television
  • Cable TV channels

Home comfort

  • Air conditioning (climate-controlled)
  • Ceiling fan
  • Minibar
  • Bathrobes and slippers
  • Iron/ironing board

Sleep well

  • Turndown service
  • Premium bedding

What to enjoy

  • Private pool
  • Balcony or patio

Freshen up

  • Private bathroom
  • Shower/tub combination
  • Hair dryer

Stay connected

  • Desk
  • WiFi (surcharge)
  • Phone

More

  • Daily housekeeping
  • In-room safe

Special features

Spa

Guests can indulge in a pampering treatment at the hotel's full-service spa, Sensoria. Services include massages.

Dining

Moonlight - This restaurant specializes in Italian cuisine.
Muerdeme Mucho - This restaurant specializes in Mexican cuisine.
Coba Market Place - Onsite buffet restaurant.
Al Sur - This restaurant specializes in Mediterranean cuisine.
Makitaco - This restaurant specializes in Fusion cuisine.

Fees & policies

Optional extras

  • WiFi is available in guestrooms for USD 25.00 per 24-hour period (rates may vary)
  • WiFi is available in public areas for USD 25.00 per 24-hour period (rates may vary)

Policies

This property accepts credit cards.
Credit cards accepted: Visa, Mastercard, American Express

Also known as

Grand Oasis Sens Lifestyle Adults All Inclusive Hotel Cancun
Grand Oasis Sens Lifestyle Adults All Inclusive Hotel
Grand Oasis Sens Lifestyle Adults All Inclusive
Now Emerald Cancun Hotel
Now Emerald Cancun Cancun
Now Emerald Cancun Hotel Cancun

Frequently asked questions

Is there a pool at Now Emerald Cancun?

Yes, there are 3 outdoor pools.

Are pets allowed at Now Emerald Cancun?

Sorry, pets and service animals aren't allowed.

What are the check-in and check-out times at Now Emerald Cancun?

You can check in starting at 3 PM. Check-out time is noon.

Is there an onsite casino at Now Emerald Cancun?

No, this hotel doesn't have a casino, but Royal Yak Casino and Sports Book (20-min drive) and Dubai Palace Casino (20-min drive) are both nearby.

What is there to do at Now Emerald Cancun and nearby?

Onsite recreation at Now Emerald Cancun includes fitness classes and volleyball. Indulge in a treatment at the spa and enjoy a swim in one of the 3 outdoor swimming pools. Now Emerald Cancun also has 9 bars, a nightclub, and private pools, as well as a sauna and a fitness center.

Are there restaurants at or near Now Emerald Cancun?

Yes, there are 12 onsite restaurants, featuring Italian cuisine.

Does Now Emerald Cancun have any outdoor private spaces?

Yes, every room features a private pool and a balcony or patio.

What's the area around Now Emerald Cancun like?

Now Emerald Cancun is a short 11-minute walk from West Coast of Isla Mujeres, Punta Cancun, and Punta Nizuc National Park and 12 minutes' walk from Iberostar Cancun Golf Course.

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Now Emerald Cancun Reviews

Reviews

7.0

Good

7.6/10

Cleanliness

7.6/10

Staff & service

6.6/10

Property conditions & facilities

Reviews

10/10 Exceptional

Our room had a very nice view of the ocean and lobby area. When our rooms ac sprung a leak the staff quickly relocated us to another room. The staff was very friendly and willing to make our stay very relaxing.

8/10 Very good

Lots of relaxation!

Food options are too limited. Lunch choices are terrible --- one place to grab a quick lunch. Breakfast was very good at the buffet.

2/10 Poor

Would not return

My friend and I decided to book a all inclusive hotel for one night on new years eve. If you like waiting in lines, then this is the right place for you. It took 5 hours for our room to be ready and over an hour to wait to check in. Another two hour wait if you want dinner reservations. We tried to go for sushi for lunch, but told it was only for dinner service reservations, then saw them serving people for lunch. All we ate there were some mediocre tacos for lunch because of all the lines and waiting. I've been in Mexico over a month and this is the only time I've gotten the runs. Not managed well at all amongst other things that happened. I would not return here, huge waste of money. On a positive note, the room was gorgeous, most of the staff were nice, and the beach is beautiful.

4/10 Fair

Sucked

This place needs some work. Not that great at all.

8/10 Very good

カンクンホテルゾーンの快適なホテル

空港から車で20分くらいで着くホテルゾーンの中でも空港へのアクセスが良いです。 オールインクルーシブのプランなら数多くあるレストランも堪能できるでしょう。 リラックスして休める良いホテルです。

10/10 Exceptional

Hotel agradable con playa.

Este hotel me gustó, me pareció muy cómodo. El personal es muy profesional en la atención a los huéspedes. La amplitud de todas las áreas.

4/10 Fair

Outdated hotel that tries to appear sexy.

Upgrading my room to have VIP status was worth it and I recommend it if you stay at this hotel. However, hotel advertising makes this seem like a "sexy" place to be when it is really the ideal vacation for the typical 20-year old spring breaker. This is not the hotel for the more discerning traveler (i.e. the ants that were all over my in-room coffee set-up, the leaking toilet, and my iron that disappeared from my room day one and never reappeared, the bird poop on my balcony that was never cleaned during my week-long stay). With that said, the restaurants were amazing and the hotel's redeeming quality. Word of warning - making a reservation for said restaurants is a 20-minute wait in line in the hotel lobby and you can only make one reservation per day with many restaurants being full day-of. With my VIP status, I was invited on behalf of the hotel's "expedia" representative to tour the other Oasis hotel down the street that I had access to. Once there, I was tricked into listening to a sales gig for an expensive travel service. Total scam. I'll be complaining to Expedia. In all, I don't think this hotel experience is worth the price to stay.

8/10 Very good

6/10 Good

Accès direct à la plage

Hotel sympa, faut juste se battre pour avoir une chaise longue et un parasol sur la plage. Le principe des différents restaurants pour le diner est vraiment sympa, par contre le système de réservation est nul, on est en vacances on n'a pas envie de faire la queue pour devoir réserver son restaurant, je paye pour une prestation pas pour faire la queue!

8/10 Very good

Great Hotel ....Amazing views !!!

This was my first trip to Grand Oasis Sens ....we normally go to Temptations but they are closed for renovations .....the beach was amazing the view from the pool was amazing ...we met many friendly staff members who were very helpful ....we met some great people and had a wonderful time ....their are areas of the hotel that need some upgrading ...the hallways to the rooms are in a bad state of repair ...but we dont spend our time in the hallways and everything else was stellar ..big thanks to Gustavo and Sarah69 at the pool ...Gabriela and the other bartenders and Fidel at the baggage station

6/10 Good

Delapidated hotel trying to save face

Incredible views & pleasant service but ants were everywhere, even in our closet and roaming our room's corners. This grand old dame of a resort has much to offer & plenty of fun; however the facilities need much repair and maintenance. Nice people but many safety hazards like narrow walkways, unmarked foot hazards, and little safety signage (slippery floors abound).

10/10 Exceptional

Hotel con playa

Buenas instalaciones, playa muy limpia, bares accesibles por todo el hotel, no hay mucha variedad de restaurantes y las reservas iones son muy limitadas. Personal es muy amable.

10/10 Exceptional

Very good choice

After looking at all the bad reviews we almost choose a different resort but we are glad we didn't ....the location is unbelievable. ...got a room with the ocean view and a nice balcony. ...paradise . The place does need a few updates but it's a very good value for the money....will def go back. Staff and vip check in was great. Thank you guys.

10/10 Exceptional

8/10 Very good

8/10 Very good

4/10 Fair

not like it was last year

no sushi bar facilities nt maintained some restaurants not open

10/10 Exceptional

Grand time at the grand oasis sens

The only downfall to this resort was we paid for VIP but didn't have a balcony and a few couples we met didn't do VIP yet they had balconies. Besides that it was a great time and great place

10/10 Exceptional

Resto, hotel et personnel excellent!

Tous les restos sont excellents. L'hôtel est super propre et soignée. Le personnel est super!

10/10 Exceptional

Fun hotel

We had the most amazing trip. If you like to have fun this is your place. Also relaxing too. Actvities are always going on.

2/10 Poor

Horrible service

The service was horrible. Staffs were trying to make money of from you even the security asked for tip.

6/10 Good

Ocean Vibes

It was ok

6/10 Good

The rooms were nice and clean. My bed and pillow was uncomfortable to me. The hotel does not use air conditioning which was uncomfortable at times in the lobby area. Overall service was good.

10/10 Exceptional

No comments everything very good.Thank you

2/10 Poor

Disappointed to say the least! :(

The hotel was only at 28% capacity and we could not make reservations for each night in the nice restaurants because they claimed they were booked. We did get in one night and there was supposed to be a dress code but it was not enforced. The roof leaked and there were towels on the floor to soak up the water. I booked with Expedia and they did tell me this property was a time share and the staff bugged and wasted our time. Disappointed!! The maid did not clean our room one day and we were out the entire day, we had to call twice just to get fresh towels.The was no place to dance at this location.