Bidwood Suite Hotel offers a serene oasis in the heart of the city. Guests can unwind with a massage or facial at the spa, savor international cuisine at Ventana, and enjoy scenic views from the garden. Previous guests have praised its helpful staff.
Reviews
9.09.0 out of 10
Wonderful
Popular amenities
Pool
Spa
Airport transfer
Pet friendly
Free parking
Free WiFi
Main amenities (12)
Daily housekeeping
Restaurant and bar/lounge
Full-service spa
Outdoor pool
Fitness center
24-hour room service
Massage/treatment rooms
Airport shuttle
Terrace
24-hour front desk
Air conditioning
Garden
Feel at home (6)
Refrigerator
Separate sitting area
Premium TV channels
Garden
Terrace
Daily housekeeping
The current price is CNY608
CNY608
CNY717 total
includes taxes & fees
May 24 - May 25
Why we love this property
Spa-day oasis
A full-service spa offers heavenly treatments from facials to deep-tissue massages in serene rooms. The fitness room and garden complete this wellness haven.
Relaxing sleep setup
Wrapped in plush bathrobes, guests drift off on premium bedding with blackout drapes. Rainfall showers and turndown service add extra comfort.
Nairobi Education Centre - Animal Orphanage - 5 min walk - 0.5 km
UNHCR Kenya - 10 min walk - 0.9 km
Oshwal Religious Centre - 10 min walk - 0.9 km
Getting around
Nairobi (WIL-Wilson) - 21 min drive
Jomo Kenyatta Intl. Airport (NBO) - 33 min drive
Syokimau Station - 32 min drive
Nairobi Station - 32 min drive
Syokimau SGR Railway Station - 32 min drive
Airport shuttle (surcharge)
Restaurants
Barista & Co. Specialty Coffee (Sarit) - 3 min walk
Spring Valley Café - 6 min walk
Artcaffe - 5 min walk
Java House - 5 min walk
Subway Westgate Mall - 7 min walk
About this property
Bidwood Suite Hotel
When you stay at Bidwood Suite Hotel, you'll be within a 15-minute drive of United Nations Office at Nairobi and Nairobi National Park. You can visit the spa to indulge in deep-tissue massages, body wraps, or mani/pedis, and international cuisine is served at Ventana, which is open for breakfast, lunch, and dinner. Other highlights include an outdoor pool, a bar/lounge, and a fitness center.
At a glance
DONE
Hotel size
44 rooms
DONE
Arriving/Leaving
Check-in start time: 1 PM; Check-in end time: 11 AM
Express check-in/out available
Minimum check-in age: 18
Check-out time is 11 AM
Contactless check-out available
DONE
Special check-in instructions
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
DONE
Required at check-in
Credit card, debit card, or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
DONE
Pets
Pets stay free
Specific rooms only*
WIFI
Internet
Free WiFi in public areas
Free WiFi in rooms
LOCAL_PARKING
Parking
Free onsite self parking
DONE
Transfers
Airport shuttle*
DONE
Other information
Designated smoking areas
Property amenities
Food and drink
Restaurant
Bar/lounge
Barbecue grills
24-hour room service
Snack bar/deli
Working away
Meeting room
Services
24-hour front desk
Concierge services
Tour/ticket assistance
Dry cleaning/laundry services
Hair salon
Luggage storage
Pool loungers
Pool umbrellas
Facilities
Safe-deposit box at front desk
Garden
Picnic area
Terrace
Fitness center
An outdoor pool
Full-service spa
Massage/treatment rooms
Banquet hall
Outdoor entertainment area
Outdoor furniture
Accessibility
Braille/raised signage
Elevator
Wheelchair accessible
Room amenities
Be entertained
40-inch flat-screen TV
Premium cable channels
Home comfort
Air conditioning
Coffee/tea maker
Electric kettle
Bathrobes and slippers
Iron/ironing board (on request)
Sleep well
Blackout drapes/curtains
Soundproofed rooms
Turndown service
Premium bedding
What to enjoy
Separate sitting area
Freshen up
Rainfall showerhead
Shower only
Free toiletries
Hair dryer
Towels
Stay connected
Desk
Free WiFi
Phone
Food and drink
Refrigerator
Free bottled water
More
Daily housekeeping
In-room safe
Special features
Spa
The onsite spa has 2 treatment rooms including rooms for couples. Services include deep-tissue massages, Swedish massages, facials, and body wraps.
Dining
Ventana - This restaurant specializes in international cuisine and serves breakfast, lunch, and dinner.
Fees & policies
Optional extras
Airport shuttle service is offered for an extra charge
Policies
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
Guests can rest easy knowing there's a fire extinguisher on site.
This property accepts credit cards. Cash is not accepted.
Credit cards accepted: Visa, Mastercard, American Express, Discover, Diners Club, JCB International
Also known as
Bidwood Suite Hotel Nairobi
Bidwood Suite Hotel
Bidwood Suite Nairobi
Bidwood Suite
Bidwood Suite Hotel Hotel
Bidwood Suite Hotel Nairobi
Bidwood Suite Hotel Hotel Nairobi
Frequently asked questions
Is there a pool at Bidwood Suite Hotel?
Yes, there's an outdoor pool.
Are pets allowed at Bidwood Suite Hotel?
Yes, pets stay free.
Is parking offered on site at Bidwood Suite Hotel?
Yes, there's free self parking.
Is airport shuttle service offered by Bidwood Suite Hotel?
Yes, an airport shuttle is available.
What are the check-in and check-out times at Bidwood Suite Hotel?
Check-in start time: 1 PM; Check-in end time: 11 AM. Check-out time is 11 AM. Express check-in and check-out and contactless check-out are available.
Is there an onsite casino at Bidwood Suite Hotel?
No, this hotel doesn't have a casino, but Lucky 8 Casino (8-min drive) is nearby.
What is there to do at Bidwood Suite Hotel and nearby?
Bidwood Suite Hotel has a spa, an outdoor pool, and a fitness center, as well as a picnic area and a garden.
Are there restaurants at or near Bidwood Suite Hotel?
Yes, Ventana offers international cuisine.
What's the area around Bidwood Suite Hotel like?
Bidwood Suite Hotel is in Highridge, a short 2-minute walk from Sarit Centre and 5 minutes' walk from Westgate Shopping Mall.
Have a question?
AI iconBetaBeta
Get instant answers with AI powered search of property information and reviews.
Reviews
Bidwood Suite Hotel Reviews
9.0
Wonderful
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
9.6
Cleanliness
8.2
Location
9.4
Staff & service
9.2
Property conditions & facilities
Popular mentions
Food
Service staff
Location
Room
Reviews
Verified
10/10 Exceptional
Mar 15, 2026
Clean hotel with nice staff and good food
The hotel is located in a safe location close a nice shopping mall and other amenities
Great choice
Julie
Julie, 2-night trip
Verified
10/10 Exceptional
Nov 17, 2025
Bidwood Suites was exactly what I needed - a large enough place to relax for a few days, recover, and then prepare for a few days of meetings. Overall, the property is nice, I felt safe and the staff are very friendly. I felt comfortable walking to nearby shopping, an office and coffee shop during the daytime. I would stay here again.
Daniel
Daniel, 5-night trip
Verified
10/10 Exceptional
Apr 25, 2025
I’ve stayed to ere twice with my dog and my toddler and both times the staff were consistently professional and very courteous, the rooms are great and clean. Great location for business and shopping, but yet peaceful and quiet for rest and relaxation.
Margaret
Margaret, 1-night trip
Verified
8/10 Very good
May 12, 2024
Very friendly staff. Restaurant is 24 hrs with a bar- great sett and food.
Management were very helpful.
This was our 2nd stay here on this trip.
sanjiv
sanjiv, 6-night trip
Verified
10/10 Exceptional
Dec 18, 2024
Always a great stay. Upfront staff, restaurant staff, and cleaning staff are all 5*. I stay there twice a year for a week or more. Excellent staff, centrally located to downtown - 5 minutes. Always ready to help and accommodate.
Michael
Michael, 2-night trip
Verified
10/10 Exceptional
Jan 15, 2026
We were a family of seven (including teens and grandparents) and stayed at the two-bedroom suite before our safari. Bidwood Suites was an exceptional accommodation that ticked all the boxes for a perfect stay. The rooms were wonderfully spacious and comfortable, giving us plenty of room to relax and unwind after a busy day. The location was incredibly convenient while also being tucked away in a safe, quiet neighborhood that allowed for peaceful rest without the noise and chaos of the city center. The staff were very courteous and friendly, and the food very healthy and delicious. If you're looking for spacious, well-located accommodation with a safe and serene atmosphere, plus exceptional food service that genuinely caters to your specific dietary needs, Bidwood Suites is highly recommended!
Pallavi
Pallavi, 4-night trip
Verified
8/10 Very good
May 4, 2024
Nice hotel and friendly staff
sanjiv
sanjiv, 3-night trip
Verified
10/10 Exceptional
Dec 22, 2024
Holiday
Was just amazing,
Food, stuff everything
Thank you
Daniela
Daniela, 5-night trip
Verified
10/10 Exceptional
Apr 16, 2025
Everything is perfecte.
Meaza
Meaza, 2-night trip
Verified
10/10 Exceptional
Sep 23, 2022
Great hotel in a great location.
My wife and I stayed here 3 different times over a 5 1/2 week period. It was our "home base" for our trip to three African countries. The room we had was very quiet on an upper floor at the end of the hall. The room was large and very comfortable. The free breakfast is outstanding. A wide variety of food every morning and the chef is very good. The staff is friendly --everyone. We had no negative things to say about this hotel. I highly recommend it and I will always stay there any time I am in Nairobi.
James
James, 3-night trip
Verified
10/10 Exceptional
Jun 1, 2022
Friendly staff, great food and location.
Africa
Africa, 7-night trip
Verified
10/10 Exceptional
May 15, 2022
Prima hotel in Westland
Prima hotel, goede locatie en lekker eten
Martine
Martine, 2-night trip
Verified
8/10 Very good
May 13, 2022
First time and will definitely stay here again. Since they have a kichennette, could be good to furnish it a bit more. Spoons, plates and cutlery.
Egbe Agbor
Egbe Agbor, 3-night trip
Verified
10/10 Exceptional
Jan 10, 2022
Friendly, helpful and good food
Finlay
Finlay, 2-night trip
Verified
10/10 Exceptional
Dec 28, 2021
Bidwood Suites; Dream stay in Nairobi Kenya
The Bidwood Suites in Nairobi Kenya was a dream stay for my Wife and I. The rooms were so nice and clean and we had a wonderful view of downtown Nairobi Westlands area with 2 Malls in walking distance. The staff were all exceptional from the front desk staff to the restaurant staff to the cleaning staff of which we have to point out Jesus’s and Nelson who made our stay even better with great service and a very friendly approach. We will definitely stay here again when we return to Nairobi. I would recommend this hotel to anyone with plans to come to Nairobi
John
John, 21-night trip
Verified
8/10 Very good
Aug 25, 2021
The breakfast is great and the hours 7-11 and very convenient. The people are friendly and the location, next to Sarit is amazing.
Lynnette
Lynnette, 1-night trip
Verified
10/10 Exceptional
Feb 2, 2021
Excellent accommodation and value for money! Keep up the standards!
Johnson
Johnson, 1-night trip
Verified
10/10 Exceptional
Feb 28, 2020
Business trip to Kenya
I stayed at Bidwood for a business trip. The room was clean and comfortable. Breakfast was really nice, no complaints there.
The staff were excellent, couldn't do enough for me.
Great hotel and staff, would highly recommend
Stu
Stu, 2-night trip
Verified
10/10 Exceptional
Jan 30, 2020
Överaskande bra Hotel I Westlands!
Jag ville bo I området Westlands där jag skulle ha mina affärsmöten. Som Bonus låg Hotellet 280meter från Westgate Mall där det finns Restauranger, Kafeer, Shopping m m. Det fanns en Restuarang på Hotellet som serverade god mat med ett leende. Frukosten var en förstärkt "Continental" med en Kock som fixade Ägg efetr beställning. Här bor jag gärna igen!
Bo
Bo, 3-night trip
Verified
10/10 Exceptional
Nov 13, 2019
A wonderful place to stay. Friendly and very helpful staff members. We had a 2 day stay and the staff members made sure we were taken care of, and were able to accommodate a last minute tour of the city. A special thanks to Joseph and John for all the help and valuable information. Hope to see you all soon again.
Verified traveler
3-night trip
Verified
10/10 Exceptional
Nov 11, 2019
Absolutely fabulous hotel
I absolutely cannot fault this hotel at all, staff were super friendly, we were upgraded to business suites and they were absolutely fantastic. The location is fabulous and the breakfast was so plentiful and choice of food was wonderful. The staff in this hotel are just so welcoming and it makes me want to go back there soon. I will definitely be staying there on future trips :)
Verified traveler
1-night trip
Verified
10/10 Exceptional
Oct 13, 2019
Nice welcome to Nairobi
It was our first time in Kenya, and it was nice to be welcomed by the hotel's driver outside the airport. Esther was in touch with us even before our trip and helped to arrange for us to be picked up. She made us feel very much welcome throughout our stay, with her wonderful smile and warm personality.
The restaurant had a great menu, a good mix of local food and "international food." The hotel was conveniently located close to a mall with a large supermarket (Carrefour), a health food shop, a book shop etc.
Angie
Angie, 1-night trip
Verified
10/10 Exceptional
Sep 9, 2019
Very Nice Stay
The hotel is located in Westlands, Nairobi very close to the corporate offices and Westlands Mall. The hotel staff and GM are very helpful. I had forgotten my money in the safety vault at the time of departure, but the hotel helped in transferring the money to me.
The food and the breakfast buffet is also nice.
Anubhav
Anubhav, 3-night trip
Verified
10/10 Exceptional
Jul 27, 2019
Excellent location and facility
Another great stay at Bidwood. Will definitely be back. Location is perfect. Very clean amenities and rooms.
Verified traveler
1-night trip
Verified
10/10 Exceptional
Jul 26, 2019
Convenient and professional option in Nairobi
Great hotel in a great location, easy access. Also a good breakfast. Rooms are cleaned and modern.