6/10 好
2025 年 5 月 8 日
Didn’t give us the room we had paid for
Had booked a deluxe room for more room but when we arrived we were allocated a standard room. I went to reception to change our room and they said they did not have any deluxe rooms left and that it was Expedia who shouldn’t have let me book this type of room. I asked for a refund but they said no, so I asked for a meal that evening on the house as I’d paid extra for this room and we hadn’t go it, they said no. Didn’t want to give us anything. 2 terrible nights of sleep with uncomfortable beds and people slamming doors early in the morning. Food was average. Wouldn’t stay again.
Abbie
Abbie,2 晚行程
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