Welcome to Carols Beau Rivage Hotel, where luxury meets family-friendly charm. With a poolside bar, playground and Cleopatra Spa & Wellness on-site spa offering massages. Enjoy international cuisine at the 3 restaurants with ocean views or unwind at one of the coffee shops/cafes while staying connected with free WiFi in public areas.
Reviews
7.87.8 out of 10
Good
Popular amenities
Pool
Spa
Free parking
Free WiFi
Restaurant
Air conditioning
Main amenities (12)
Daily housekeeping
On a private beach
3 restaurants and 2 bars/lounges
Full-service spa
Indoor pool and outdoor pool
Free children's club
Free supervised childcare
Health club
Children's pool
Pool bar
24-hour room service
2 coffee shops/cafes
Feel at home (6)
Babysitting (surcharge)
Children's pool
Children's club (free)
Playground on site
Private bathroom
Premium TV channels
The current price is CNY1,898
CNY1,898
CNY2,447 total
includes taxes & fees
May 20 - May 21
Why we love this property
Ocean views and sand
This resort sits on a private sandy beach. Savor meals at the ocean-view restaurant while taking in the coastal panorama.
Spa sanctuary
This resort features a complete spa with massages. A sauna, hot tub, and steam room await. Health club and fitness room enhance the wellness experience.
Luxury room perks
Spacious guestrooms boast furnished patios perfect for morning relaxation. The 24-hour room service and minibar elevate the luxurious resort experience.
Carols Beau Rivage Hotel is a great choice for your beach stay in Marsa Matrouh. The outdoor pool and indoor pool provide fun for everyone, while guests in the mood for pampering can indulge in massages at the spa. Serving international cuisine, La Veranda Main is one of 3 restaurants and 2 bars/lounges. Other highlights at this luxurious resort include a free kid's club, a poolside bar, and a health club.
All inclusive
All-inclusive room rates at Carols Beau Rivage Hotel are available. These rates are higher because they include onsite food and beverages in the room rate (some restrictions may apply).
Gratuities and taxes
Gratuities are included and additional gratuities at guests' discretion are accepted.
Food and beverages
All buffet meals, snacks, and select beverages included
Activities and facilities/equipment
All onsite activities and use of facilities and equipment are included.
At a glance
DONE
Hotel size
289 units
DONE
Arriving/Leaving
Check-in start time: 2:00 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 18
Check-out time is noon
Contactless check-out available
DONE
Special check-in instructions
This property offers transfers from the airport; guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
DONE
Required at check-in
Credit card, debit card, or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
DONE
Children
Babysitting*
Free supervised childcare
Free children's club
DONE
Pets
No pets or service animals allowed
WIFI
Internet
Free WiFi in public areas
LOCAL_PARKING
Parking
Free onsite self parking
DONE
Offsite
Area shuttle*
DONE
Other information
Designated smoking areas
Property amenities
Food and drink
3 restaurants
2 bars/lounges
2 coffee shops
Poolside bar
24-hour room service
Snack bar/deli
Traveling with children
Free children's club
Children's pool
Playground
Free supervised childcare/activities
What to do
On a private beach
Services
24-hour front desk
Concierge services
Tour/ticket assistance
Dry cleaning/laundry services
Hair salon
Luggage storage
Facilities
ATM/banking
Health club
An outdoor pool
An indoor pool
Full-service spa
Reception hall
Accessibility
Elevator
Tile flooring in room
Room amenities
Be entertained
32-inch flat-screen TV
Premium satellite channels
Home comfort
Air conditioning (climate-controlled)
Minibar
Coffee/tea maker
Sleep well
Bed sheets provided
What to enjoy
Furnished patio
Freshen up
Private bathroom
Shower only
Free toiletries
Hair dryer
Towels
Stay connected
Desk
Phone
Food and drink
Free bottled water
More
Daily housekeeping
In-room safe
Special features
Spa
Guests can indulge in a pampering treatment at the resort's full-service spa, Cleopatra Spa & Wellness. Services include massages. The spa is equipped with a sauna, a hot tub, and a steam room.
Dining
La Veranda Main - This restaurant specializes in international cuisine.
Siwa - This bar is located by the pool.
Yanni - Onsite lobby lounge.
Arabesque Oriental - This restaurant specializes in Middle Eastern cuisine.
Octopus Sea Food - This restaurant specializes in seafood.
Fees & policies
Optional extras
Area shuttle service is offered for an extra charge
Children & extra beds
Babysitting is available for an extra charge
Rollaway beds are available for EUR 10.0 per night
Policies
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
Guests can rest easy knowing there's a fire extinguisher on site.
Also known as
Carols Beau Rivage Hotel Marsa Matruh
Carols Beau Rivage Hotel
Carols Beau Rivage Marsa Matruh
Carols Beau Rivage
Carols Beau Rivage sa Matruh
Carols Beau Rivage Resort
Carols Beau Rivage Hotel Resort
Carols Beau Rivage Hotel Marsa Matruh
Carols Beau Rivage Hotel Resort Marsa Matruh
Frequently asked questions
Is there a pool at Carols Beau Rivage Hotel?
Yes, there's an indoor pool, an outdoor pool, and a children's pool.
Are pets allowed at Carols Beau Rivage Hotel?
Sorry, pets and service animals aren't allowed.
Is parking offered on site at Carols Beau Rivage Hotel?
Yes, there's free self parking.
What are the check-in and check-out times at Carols Beau Rivage Hotel?
Check-in start time: 2:00 PM; Check-in end time: anytime. Check-out time is noon. Contactless check-in and check-out are available.
What is there to do at Carols Beau Rivage Hotel and nearby?
Carols Beau Rivage Hotel has 2 bars, a private beach, and a spa, as well as an outdoor pool and a health club.
Are there restaurants at or near Carols Beau Rivage Hotel?
Yes, there are 3 onsite restaurants, featuring international cuisine, ocean views, and poolside dining.
Does Carols Beau Rivage Hotel have any outdoor private spaces?
Yes, every room features a furnished patio.
What's the area around Carols Beau Rivage Hotel like?
Carols Beau Rivage Hotel is located a short 16-minute walk from Ubayyad Beach.
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Reviews
Carols Beau Rivage Hotel Reviews
7.8
Good
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
8.4
Cleanliness
8.6
Location
7.6
Staff & service
8.0
Property conditions & facilities
Popular mentions
Service staff
Beach
Sea
Food
Room
Restaurant
Water
Weather
Season
Bed
Reviews
Verified
10/10 Exceptional
Jul 3, 2025
Beautiful place beautiful location. Food could be better.
Sameh
Sameh, 3-night trip
Verified
8/10 Very good
Jun 27, 2024
We enjoyed the beach and the sea, but it would be better if the hotel could find a way to remove the seaweed. The beach towels provided by the hotel were disappointing, as they had many large, unsightly stains.
On the positive side, we appreciated the all-inclusive services and the friendly staff at the bars who served drinks. It would be helpful if the hotel could include more options, like ice cream, in the all-inclusive package.
The three daily meals were good, and the restaurant staff were very nice. However, the hotel could improve by offering more variety and ensuring that the bakery items are fresh daily.
A major drawback was the lack of reliable WiFi. Although the hotel claimed it was available in the lobby and other open areas, it rarely worked.
While the hotel responded promptly to my requests for repairs, I noticed that when issues were reported by the housekeeping staff, they were often ignored.
Ahmed
Ahmed, 1-night trip
Verified
10/10 Exceptional
Jun 19, 2024
Great place to go. I will go again 💯💪🙏
Errol
Errol, 3-night trip
Verified
10/10 Exceptional
Jul 20, 2022
Great experience
Mohamed
Mohamed, 4-night trip
Verified
10/10 Exceptional
Aug 9, 2022
Amazing place
We had the most amazing family time. Staff is great , hotel very clean , service is excellent.
we arrived around 12:30 PM , and staff checked us in already. Also the rooms booked were garden view , and they got us pool/sea view.
It goes without saying the beach there is insane.
Overall it was a wonderful time spent , and am glad Carols is still maintaining their quality lever.
Khaled
Khaled, 2-night trip
Verified
4/10 Fair
Jul 13, 2022
very old room furniture that is in a very bad condition, fridge not working, closets and beds almost expired. in general whole hotel needs renovation.
level of cleanliness for rooms, restaurants, public toilets very poor.
All inclusive offering extremely poor, no bottle of water could be provided but have to go get from water dispenser, no fresh juices, no ice creams, coffee is provided in Nescafe classic only, food quality very poor.
staff doesn't help. staff appearance and cleanliness very poor. while hotel pricing is high.
hotel should be max 3 starts hotel not 5 at all.
Amr
Amr, 3-night trip
Verified
8/10 Very good
Jun 23, 2022
Wonderful beach , spacious rooms ,
hassan
hassan, 3-night trip
Verified
8/10 Very good
May 6, 2022
Quiet and secluded but means of transportation to the city
Are very limited. Dining as a whole was less than what is expected at a classified as a 5 stars hotel.
Friendly staff and very helpful. Beautiful beach, white sand and turquoise water .
Fayek
Fayek, 4-night trip
Verified
8/10 Very good
Nov 1, 2021
Carols Hotel Marsa Matrouh
The site is very well kept. Beach clean except the presence of Burka women in the water (what a shame).
Room comfortable and clean. Restaurant more or less organized. Behaviour of some guests was against basic hygiene for Covide-19. Asked for an orange juice and was offered TANG (what a shame for a 5 stars Hotel)
I booked 3 rooms sea view and I was given swimming pool view. with a sarcastic comment :look at your left and you will see the sea. I was never given a sea view in spite of paying for it.
Hani
Hani, 1-night trip
Verified
8/10 Very good
Oct 29, 2021
Child Friendly and lovely beach.
Beautiful beach and very child friendly. Lovely food.
We went out of season so it was very quite which was good for us. The service was sometimes slow but the food was good.
I personally found the beds a little hard but others might be fine with them.
Verified traveler
1-night trip
Verified
6/10 Good
Oct 21, 2021
The hotel is nice as well as the beach. They charge premium rates which are understandable, however, you don’t get the service equal to the premium rates, and here are some:
- The staff is nice and helpful with extra security at the gate and the hotel entrance, however, the front desk only treats you well if you are a foreigner or a tourist, if you are a local, they treat you well but not so good.
- You have to pay extra if you want to get your clothes ironed as the rooms don’t have any iron boards or iron which is kinda off for the rate they charge.
- There is no Microwave in your room to use.
- This is one of the shocking news and made me not pleased which they do not have WiFi in the rooms, ONLY available at the bar so if you are a traveler like me and do not have a local network, you are kinda stuck. Or you have to walk to the bar to use the wifi which is a little distance from the room.
- The restaurant and the breakfast bar are very limited if there are few guests at the hotel. If I pay premium rates, I should expect premium service no matter what. I end up driving to the town(which is 30 minutes away) to get some food.
On the good side, the hotel is clean and the view is amazing.
They do have an outdoor pool and an indoor as well. Also, they offer free beach tools if needed.
Overall was nice and I would be ok with everything if I don’t have to pay premium rates.
Mohamed
Mohamed, 3-night trip
Verified
2/10 Poor
Sep 30, 2021
The beach is amazing but everything else is terrible!
For a hotel that thinks it’s 5 star the restaurant chef is really bad. If you are eating meat one piece would be too salty the other would have no salt
That plate you thought was called macaroni béchamel is actually black paper with the side of pasta! Toooo spicy!!!
Also, the beef burgers are actually salt a little beef.
They serve stale bakery/pastries. For example, the croissants were stale on our first breakfast but were amazing on our next but then stale again!!
2 people in my group got sick eating 2 different meals on 2 different days!
The staff are really underpaid and it shows! If they smile they expect you to reach for your money tree and give away money!
Staff are really polite and almost always helpful but you can’t pause for awkward silence after each interaction waiting to be paid tips!
In my opinion, the beach towel person is the best! He does his job well, cleans your seats, sets towels on them and don’t wait. If you want to to him you’ll have to go back to his towel booth. He also cares about the environment. I’ve seen him chase after litter and plastic before reaching the sea! Amazing person.
My mom is a regular there and she even said the kitchen was really bad this stay.
I really hope they improve. The hotel is amazing but they need to fix things before it’s too late
Shereef
Shereef, 3-night trip
Verified
4/10 Fair
Sep 27, 2021
OVERPRICED DIDNT RECOMMENDED
Food wasn't good i had a Gastroenteritis is a short-term illness triggered by the infection and inflammation of the digestive system from the low quality food, only desserts and fruits were good , not all staff friendly , i didn't feel welcomed. I feel like the price is only for the sea which was so good and clean , and the view ,it was the worst experience ever , the food was
anthony
anthony, 2-night trip
Verified
10/10 Exceptional
Sep 24, 2021
Every thing more than perfect also the beach and pool was amazing
sherif
sherif, 3-night trip
Verified
4/10 Fair
Aug 10, 2021
Overpriced
Food wasn't good, only desserts and fruits were good , not all staff friendly , i didn't feel welcomed. I feel like the price is only for the sea which was so good and clean , and the view
Mohamed
Mohamed, 1-night trip
Verified
4/10 Fair
Jun 13, 2021
Not so good 😩
Reception response is very very bad,
Reception staff do not have the best in dealing with guests and do not respond to their requests
Shuttle bus 🚌 not available !
Room air conditioning is a lot of malfunctions and is not working properly
Anwar
Anwar, 3-night trip
Verified
10/10 Exceptional
May 21, 2021
I have a problem with you
Verified traveler
2-night trip
Verified
6/10 Good
May 20, 2021
Good location, with unfortunately limited quality services
Verified traveler
2-night trip
Verified
8/10 Very good
May 17, 2021
Great surprise on Egyptian Mediterranean
The resort has a sort of bay, so it lacks the bad conditions for swimming with undecurrents and high waves that is is so usual on Egyptian Mediterranean. Here not, You can enjoy swimming on white sand beach and turquoise water fully. Also the swimming pool is conveniently large, the overall feeling is very good once You are inside the resort, albeit the first impression from outside could be opposite. The resort matches Red Sea standards, I highly recommend especially outside the main season for Egyptians (june to september), april, may, and october can be very nice here.
Stepan
Stepan, 2-night trip
Verified
10/10 Exceptional
May 6, 2019
the only required to set buses to transfer people to downtown or to nice places to visit
Verified traveler
4-night trip
Verified
4/10 Fair
Nov 18, 2018
Food and waiting service poor, beds tired and uncomfortable.
Verified traveler
1-night trip
Verified
10/10 Exceptional
Oct 23, 2018
Friendly staff and quality of service
Quality of service
Amr
Amr, 2-night trip
Verified
10/10 Exceptional
Oct 12, 2018
Their descrption of Allinclusive is misleading! It does not include alcohol local or otherwise neither icecream or a range of hot drinks! You can only have the choice of siftvdrunks trabgs and instabd coffee.
Janine
Janine, 2-night trip
Verified
8/10 Very good
Aug 24, 2018
Nice and close to the beach
The atmosphere amazing
All juices in all inclusive not fresh also espresso out of all inclusive.
Adel
Adel, 4-night trip
Verified
8/10 Very good
Jul 13, 2018
Receptionists were too much helpful, they allow us to do early check in right to next ready room, house keeper was so creative about towels folding, my kids waitind every morning to check their towels what to be, we got all inclusive but we missed coffee and tea as we are not much in other beverage, food was not bad, more in egyption food style.