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Surestay Plus Hotel by Best Western Susanville

2.5 star property
Susanville hotel with outdoor pool and restaurant

Choose dates to view prices

Photo gallery for Surestay Plus Hotel by Best Western Susanville

Minibar, desk, laptop workspace, iron/ironing board
Reception
Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave (Larger Room) | Minibar, desk, laptop workspace, iron/ironing board
Lobby
Outdoor pool

Reviews

8.0 out of 10
Very good
Nestled in the heart of Susanville, Surestay Plus Hotel by Best Western offers a warm welcome with full breakfast and Lumberjacks restaurant on site. Connect to WiFi in public areas, unwind by the seasonal pool or get some work done at the business center.

Popular amenities

  • Gym
  • Pool
  • Pet friendly
  • Non-smoking

Main amenities (12)

  • Restaurant
  • Outdoor pool
  • Seasonal outdoor pool
  • Business center
  • Terrace
  • 24-hour front desk
  • Air conditioning
  • Computer station
  • Vending machine
  • Conference space
  • Multilingual staff
  • Banquet hall

For families (6)

  • Children stay free
  • Free cribs/infant beds
  • Microwave
  • Private bathroom
  • Premium TV channels
  • Terrace
The current price is CNY720
CNY792 total
includes taxes & fees
May 15 - May 16

Room options

Available filters for rooms
Showing 9 of 9 rooms

View all photos for Suite, 2 Queen Beds, Accessible, Non Smoking

Minibar, desk, laptop workspace, iron/ironing board

Suite, 2 Queen Beds, Accessible, Non Smoking

Highlights

Separate sitting area
Air conditioning
Free cribs/infant beds
Refrigerator
Flat-screen TV
Hair dryer
Shower/tub combination
Private bathroom
  • Sleeps 2
  • 2 Queen Beds

View all photos for Standard Room, 1 Queen Bed, Non Smoking, Refrigerator & Microwave

Standard Room, 1 Queen Bed, Non Smoking, Refrigerator & Microwave | Minibar, desk, laptop workspace, iron/ironing board

Standard Room, 1 Queen Bed, Non Smoking, Refrigerator & Microwave

Highlights

Air conditioning
Free cribs/infant beds
Refrigerator
Flat-screen TV
Hair dryer
Shower/tub combination
Private bathroom
Microwave
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave | Minibar, desk, laptop workspace, iron/ironing board

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

Highlights

Air conditioning
Free cribs/infant beds
Refrigerator
Flat-screen TV
Hair dryer
Shower/tub combination
Private bathroom
Microwave
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave

Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave | Minibar, desk, laptop workspace, iron/ironing board

Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave

Highlights

Separate sitting area
Air conditioning
Free cribs/infant beds
Refrigerator
Flat-screen TV
Hair dryer
Shower/tub combination
Private bathroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave | Minibar, desk, laptop workspace, iron/ironing board

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

Highlights

Air conditioning
Free cribs/infant beds
Refrigerator
Flat-screen TV
Hair dryer
Shower/tub combination
Private bathroom
Microwave
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave (Larger Room)

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave (Larger Room) | Minibar, desk, laptop workspace, iron/ironing board

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave (Larger Room)

Highlights

Separate sitting area
Air conditioning
Free cribs/infant beds
Refrigerator
Flat-screen TV
Hair dryer
Shower/tub combination
Private bathroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

Minibar, desk, laptop workspace, iron/ironing board

Suite, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

Highlights

Separate sitting area
Air conditioning
Free cribs/infant beds
Refrigerator
Flat-screen TV
Hair dryer
Shower/tub combination
Private bathroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds, Accessible, Non Smoking

Standard Room, 2 Queen Beds, Accessible, Non Smoking | Minibar, desk, laptop workspace, iron/ironing board

Standard Room, 2 Queen Beds, Accessible, Non Smoking

Highlights

Air conditioning
Free cribs/infant beds
Refrigerator
Flat-screen TV
Private bathroom
Hair dryer
Microwave
Minibar
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 King Bed, Non Smoking, Jetted Tub

Suite, 1 King Bed, Non Smoking, Jetted Tub | Minibar, desk, laptop workspace, iron/ironing board

Suite, 1 King Bed, Non Smoking, Jetted Tub

Highlights

Separate sitting area
Air conditioning
Free cribs/infant beds
Refrigerator
Flat-screen TV
Hair dryer
Shower/tub combination
Private bathroom
  • Sleeps 2
  • 1 King Bed

Similar properties

Exterior

Super 8 by Wyndham Susanville

  • Pool
  • Free breakfast
  • Pet friendly
  • Free parking
8.2 out of 10, Very Good, 1,008 reviews
The price is CNY651
CNY717 total
includes taxes & fees
May 14 - May 15
Super 8 by Wyndham Susanville
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About the neighborhood

Map
2785 Main Street, 2785, Susanville, CA, 96130-4741

What's nearby

  • Lassen County Fairgrounds - 7 min walk - 0.7 km
  • Roop's Fort - 3 min drive - 2.2 km
  • Diamond Mountain Casino - 4 min drive - 3.5 km
  • Inspiration Point - 5 min drive - 3.9 km
  • Susanville Ranch Park - 6 min drive - 4.5 km

Getting around

  • Reno Tahoe Intl. Airport (RNO) - 90 min drive

Restaurants

  • ‪Frosty Mill - ‬2 min drive
  • ‪McDonald's - ‬10 min walk
  • ‪Burger King - ‬20 min walk
  • ‪Courthouse Cafe - ‬5 min walk
  • ‪Lumberjacks Restaurant - ‬1 min walk

About this property

Surestay Plus Hotel by Best Western Susanville

Enjoy your visit to Susanville with a stay at Surestay Plus Hotel by Best Western Susanville. The outdoor pool is a great spot to take a dip, and guests can grab a bite to eat at Lumberjacks, which serves American cuisine and is open for breakfast, lunch, and dinner. Fellow travelers love the helpful staff and breakfast.

Languages

English, Spanish

At a glance

DONE

Hotel size

    • 82 rooms
    • Arranged over 2 floors
DONE

Arriving/Leaving

    • Check-in start time: 3 PM; Check-in end time: 2:00 AM
    • Contactless check-in available
    • Check-out time is 11 AM
    • Contactless check-out available
    • Late check-out subject to availability
DONE

Special check-in instructions

    • An adult age 18 or older must assume all liability for the booking
    • Front desk staff will greet guests on arrival at the property
DONE

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
DONE

Children

    • Children (12 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding
DONE

Pets

    • Pets allowed (2 total, up to 80 lbs per pet)*
    • Service animals welcome
    • Specific rooms only, restrictions apply*
    • Pets must be supervised
WIFI

Internet

    • Free WiFi in public areas
LOCAL_PARKING

Parking

    • Free uncovered onsite self parking
    • Free onsite RV/bus/truck parking
    • Wheelchair-accessible parking and van parking on site
DONE

Other information

    • Smoke-free property

Property amenities

Food and drink

  • Free full breakfast each morning 6 AM–9:30 AM
  • Restaurant

Traveling with children

  • Children stay free (see details)

What to do

  • Yoga classes
  • Free use of nearby fitness center
  • Hiking/biking trails nearby
  • Mountain biking nearby

Working away

  • Business center
  • Computer station
  • Conference space

Services

  • 24-hour front desk
  • Multilingual staff

Facilities

  • Terrace
  • An outdoor pool
  • Banquet hall

Accessibility

  • Braille/raised signage
  • Wheelchair-accessible parking
  • 3 on-site accessible parking spaces
  • Assistive listening devices available
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible van parking
  • Closed captioned TV
  • Lever door handles
  • Well-lit path to entrance
  • Stair-free path to entrance

Room amenities

Be entertained

  • Flat-screen television
  • Premium satellite channels

Home comfort

  • Air conditioning
  • Minibar
  • Coffee/tea maker
  • Iron/ironing board

Sleep well

  • Alarm clock
  • Free crib/infant bed
  • Bed sheets provided

Freshen up

  • Private bathroom
  • Hair dryer
  • Towels
  • Toothbrush and toothpaste (on request)

Stay connected

  • Desk
  • Free local calls

Food and drink

  • Refrigerator
  • Microwave

More

  • Access via exterior corridors
  • Guidebooks/recommendations

Special features

Dining

Lumberjacks - This restaurant specializes in American cuisine and serves breakfast, lunch, and dinner.

Fees & policies

Optional extras

  • Late check-out can be arranged for an extra charge of USD 15.00 (subject to availability)

Pets

  • Service animals exempt from fees
  • Pet deposit: USD 75.00 per stay
  • Pets are allowed for an extra charge of USD 20.00 per pet, per day

Pool, spa, & gym (if applicable)

  • The seasonal pool is open from May to September

Policies

This property does not have elevators.
This property accepts credit cards. Cash is not accepted.
Credit cards accepted: Visa, Mastercard, American Express, Discover, Diners Club, Carte Blanche
Cashless transactions are available.
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western).

Also known as

Best Western Trailside
SureStay Plus Hotel Best Western Susanville
Best Western Trailside Inn Susanville
Best Western Trailside Susanville
Best Western Susanville
Best Western Trailside Hotel
Susanville Best Western
SureStay Plus Best Western Susanville
Surestay Plus By Susanville
Surestay Plus Hotel by Best Western Susanville Hotel
Surestay Plus Hotel by Best Western Susanville Susanville
Surestay Plus Hotel by Best Western Susanville Hotel Susanville

Frequently asked questions

Is there a pool at Surestay Plus Hotel by Best Western Susanville?

Yes, there's an outdoor pool.

Are pets allowed at Surestay Plus Hotel by Best Western Susanville?

Yes, pets are welcome, with a limit of 2 total and maximum weight of 80 lbs per pet. There's a charge of USD 20.00 per pet, per day, and there's also a deposit of USD 75.00 per stay. Service animals are exempt from fees.

Is parking offered on site at Surestay Plus Hotel by Best Western Susanville?

Yes, there's free self parking. Free RV/bus/truck parking is available.

What are the check-in and check-out times at Surestay Plus Hotel by Best Western Susanville?

Check-in start time: 3 PM; Check-in end time: 2:00 AM. Check-out time is 11 AM. Late check-out is available for a charge of USD 15.00 (subject to availability). Contactless check-in and check-out are available.

Is there an onsite casino at Surestay Plus Hotel by Best Western Susanville?

No, this hotel doesn't have a casino, but Diamond Mountain Casino (4-min drive) is nearby.

What is there to do at Surestay Plus Hotel by Best Western Susanville and nearby?

Have fun with nearby activities like hiking and mountain biking. Additional recreation onsite includes yoga. Enjoy a swim in the outdoor pool or use the hotel's other amenities, which include a seasonal outdoor pool.

Are there restaurants at or near Surestay Plus Hotel by Best Western Susanville?

Yes, Lumberjacks offers American cuisine.

What's the area around Surestay Plus Hotel by Best Western Susanville like?

Surestay Plus Hotel by Best Western Susanville is located a short 7-minute walk from Lassen County Fairgrounds.

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Surestay Plus Hotel by Best Western Susanville Reviews

Reviews

8.0

Very Good

8.2/10

Cleanliness

8.6/10

Staff & service

7.8/10

Amenities

7.8/10

Property conditions & facilities

7.8/10

Eco-friendliness

Popular mentions

Room
Service staff
Breakfast
Bed
Restaurant
Breakfast
Bathroom
Building
Air conditioning
Towns

What guests liked

  • Breakfast was a pleasant surprise, with many guests praising its quality and convenience. (28 reviews)
  • Parking was easy and the large parking lot felt safe. (3 reviews)
From real guest reviews summarized by AI.

Reviews

8/10 Very good

This is our second stay at this property. Rooms have been newly renovated. Pet friendly. They have breakfast vouchers for a restaurant next door that was quick and convenient.
1-night trip

8/10 Very good

A little run down, but clean

Check in was quick and easy. There was a $20 fee per pet. The room was a little run down, but clean. The towels and bed linen were all clean and free from stains. The furniture was worn and the mattress was really soft. There was a fridge and coffee maker. The exterior of the hotel could use some maintenance, like landscaping. Breakfast is provided by obtaining a voucher from the front desk to the restaurant next door. Overall, I would stay here again for a night if I needed to.
Jessica, 1-night trip

10/10 Exceptional

Stay here often and I can’t say enough about the staff here, the office staff is amazing and will go out of their way to make sure everyone is happy.
Lawrence, 3-night trip

8/10 Very good

The shower was clogged up.
1-night trip

10/10 Exceptional

Late night staff was very helpful.
Travis, 1-night trip

8/10 Very good

An adequate motel in Susanville.
Joel, 1-night trip

6/10 Good

Was definitely not what I was expecting based on reviews
Erik, 1-night trip

10/10 Exceptional

Great place to stay clean, friendly staff, good resturant on site
Fatima, 1-night trip

10/10 Exceptional

Room and bed very comfortable. The heater is noisy.
Phillip, 1-night trip

10/10 Exceptional

Definitely a nicer spot in Susanville modern updates and loved the complementary breakfast at Lumberjacks right next to the hotel!
Kayli, 1-night trip

8/10 Very good

The facility is dated, but everything worked and the bed was comfortable. Staff very friendly and helpful.
Steven, 1-night trip

8/10 Very good

Great staff!
Carla, 1-night trip

10/10 Exceptional

Great breakfast, clean and great price.
Rhonda, 1-night trip

8/10 Very good

Convenient location in town central location. Plenty parking
Dan, 1-night trip

10/10 Exceptional

The restaurant, but had the breakfast included was really good.
Jeff, 1-night trip

10/10 Exceptional

Clean and very accommodating friendly staff
Don, 1-night trip

10/10 Exceptional

It was great we like the complementary breakfast
Katelinde, 1-night trip

10/10 Exceptional

The location was great
Patricia, 1-night trip

10/10 Exceptional

Exactly what you would expect from a room in Susanville. Nothing bad or really great about the property but the staff was very friendly and accommodating and made it an enjoyable stay. Will stay there again when work brings me that way.
Justin, 3-night trip

8/10 Very good

Good value for no frills hotel

Easy check in/out. Lady receptionist was very helpful. Spacious room. Basic and clean. Hot breakfast (like Denny's) is offered at the Restaurant on site; basic but a pleasant surprise.
2-night trip

8/10 Very good

Free breakfast
Ruth, 1-night trip

8/10 Very good

A decent, clean, roadside model with friendly and helpful staff. Fully satisfied my expectations.
Paul, 1-night trip

8/10 Very good

Staff was friendly and accommodating. Bed was comfortable.
LISA, 3-night trip

8/10 Very good

Nice place.
Michelle, 1-night trip

10/10 Exceptional

Excellent stay
Jesse, 1-night trip