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Surestay Plus Hotel by Best Western Susanville

Property class: 2.5
Susanville hotel with outdoor pool and restaurant

Choose dates to view prices

Nestled in the heart of Susanville, Surestay Plus Hotel by Best Western offers a warm welcome with full breakfast and Lumberjacks restaurant on site. Connect to WiFi in public areas, unwind by the seasonal pool or get some work done at the business center.

Reviews

8.0 out of 10
Very good

Popular amenities

  • Pool
  • Pet friendly
  • Free WiFi

Main amenities (12)

  • Restaurant
  • Outdoor pool
  • Seasonal outdoor pool
  • Business center
  • Terrace
  • 24-hour front desk
  • Air conditioning
  • Computer station
  • Vending machine
  • Conference space
  • Multilingual staff
  • Banquet hall

For families (6)

  • Children stay free
  • Free cribs/infant beds
  • Microwave
  • Private bathroom
  • Premium TV channels
  • Terrace
The current price is CNY748
CNY823 total
includes taxes & fees
Apr 26 - Apr 27

Room options

Available filters for rooms
Showing 19 of 19 rooms

View all photos for Standard Room, 2 Queen Beds, Accessible, Non Smoking

Standard Room, 2 Queen Beds, Accessible, Non Smoking | Minibar, desk, laptop workspace, iron/ironing board

Standard Room, 2 Queen Beds, Accessible, Non Smoking

7.6 out of 10
Good
(4 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 King Bed, Non Smoking, Jetted Tub

Suite, 1 King Bed, Non Smoking, Jetted Tub | Minibar, desk, laptop workspace, iron/ironing board

Suite, 1 King Bed, Non Smoking, Jetted Tub

10.0 out of 10
Exceptional
(3 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave

Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave | Minibar, desk, laptop workspace, iron/ironing board

Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave

8.0 out of 10
Very good
(3 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave | Minibar, desk, laptop workspace, iron/ironing board

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

8.8 out of 10
Excellent
(31 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave (Larger Room)

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave (Larger Room) | Minibar, desk, laptop workspace, iron/ironing board

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave (Larger Room)

7.8 out of 10
Good
(6 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

Minibar, desk, laptop workspace, iron/ironing board

Suite, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

8.6 out of 10
Excellent
(8 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 2 Queen Beds, Accessible, Non Smoking

Minibar, desk, laptop workspace, iron/ironing board

Suite, 2 Queen Beds, Accessible, Non Smoking

  • 1 bedroom
  • Sleeps 2
  • 2 Queen Beds

View all photos for Standard Room, 1 Queen Bed, Non Smoking, Refrigerator & Microwave

Standard Room, 1 Queen Bed, Non Smoking, Refrigerator & Microwave | Minibar, desk, laptop workspace, iron/ironing board

Standard Room, 1 Queen Bed, Non Smoking, Refrigerator & Microwave

7.6 out of 10
Good
(27 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave | Minibar, desk, laptop workspace, iron/ironing board

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

8.2 out of 10
Very good
(13 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

1 King Bed,Non-Smoking,Flat Screen Television,Microwave and Refrigerator,High Speed Internet Access

  • Sleeps 2

Suite-1 King Bed, Non-Smoking, Flat Screen Television, Wet Bar, Microwave and Refrigerator, High Speed Internet Access

  • Sleeps 2

Suite-1 King Bed,Non-Smoking,Flat Screen Television,Jacuzzi,Wet Bar,Microwave and Refrigerator,High Speed Internet Access

  • Sleeps 2

2 Queen Beds, Non-Smoking, Larger Room, High Speed Internet Access, Microwave and Refrigerator, Flat Screen Television

  • Sleeps 4

1 Queen Bed, Non-Smoking, Flat Screen Television, Microwave and Refrigerator, High Speed Internet Access

  • Sleeps 2

2 Queen Beds, Non-Smoking, Flat Screen Television, Microwave and Refrigerator, High Speed Internet Access

  • Sleeps 4

Accessible-2 Queen, Mobility Accessible, Roll in Shower, Non-Smoking

  • Sleeps 4

Suite-2 Queen Beds, Non-Smoking, Flat Screen Television, Microwave and Refrigerator, High Speed Internet Access

  • Sleeps 4

Accessible-Suite 2 Queen, Mobility Accessible, Communication Assistance, Bathtub, Non-Smoking

  • Sleeps 2

King Suite - Non-Smoking

  • Sleeps 2

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The price is CNY581
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includes taxes & fees
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About the neighborhood

Map
2785 Main Street, 2785, Susanville, CA, 96130-4741

What's nearby

  • Lassen County Fairgrounds - 8 min walk - 0.7 km
  • Roop's Fort - 3 min drive - 3.2 km
  • Lassen County Chamber of Commerce - 3 min drive - 3.2 km
  • Lassen Historical Museum - 3 min drive - 3.2 km
  • Lake Almanor - 50 min drive - 57.1 km

Getting around

  • Reno Tahoe Intl. Airport (RNO) - 90 min drive

Restaurants

  • ‪Starbucks - ‬8 min walk
  • ‪Frosty Mill - ‬2 min drive
  • ‪Courthouse Cafe - ‬5 min walk
  • ‪Burger King - ‬20 min walk
  • ‪Taco Bell - ‬10 min walk

About this property

Surestay Plus Hotel by Best Western Susanville

When visiting Susanville, Surestay Plus Hotel by Best Western Susanville is a great choice to consider. The outdoor pool is a great spot to take a dip, and guests can grab a bite to eat at Lumberjacks, which serves American cuisine and is open for breakfast, lunch, and dinner. Fellow travelers love the helpful staff and breakfast.

At a glance

DONE

Hotel size

    • 82 rooms
    • Arranged over 2 floors
DONE

Arriving/Leaving

    • Check-in start time: 3 PM; Check-in end time: 2:00 AM
    • Contactless check-in available
    • Check-out time is 11 AM
    • Contactless check-out available
    • Late check-out subject to availability
DONE

Special check-in instructions

    • An adult age 18 or older must assume all liability for the booking
    • Front desk staff will greet guests on arrival at the property
    • Information provided by the property may be translated using automated translation tools
DONE

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
DONE

Children

    • Children (12 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding
DONE

Pets

    • Pets allowed (2 total, up to 80 lbs per pet)*
    • Service animals welcome
    • Specific rooms only, restrictions apply*
    • Pets must be supervised
WIFI

Internet

    • Free WiFi in public areas
LOCAL_PARKING

Parking

    • Free uncovered onsite self parking
    • Free onsite RV/bus/truck parking
    • Wheelchair-accessible parking and van parking on site

Property amenities

Food and drink

  • Free full breakfast each morning 6 AM–9:30 AM
  • Restaurant

Traveling with children

  • Children stay free (see details)

What to do

  • Yoga classes
  • Free use of nearby fitness center
  • Hiking/biking trails nearby
  • Mountain biking nearby

Working away

  • Business center
  • Computer station
  • Conference space

Services

  • 24-hour front desk
  • Multilingual staff

Facilities

  • Terrace
  • An outdoor pool
  • Banquet hall

Accessibility

  • Braille/raised signage
  • Wheelchair-accessible parking
  • 3 on-site accessible parking spaces
  • Assistive listening devices available
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible van parking
  • Closed captioned TV
  • Lever door handles
  • Well-lit path to entrance
  • Stair-free path to entrance

Room amenities

Be entertained

  • Flat-screen television
  • Premium satellite channels

Home comfort

  • Air conditioning
  • Minibar
  • Coffee/tea maker
  • Iron/ironing board

Sleep well

  • Alarm clock
  • Free crib/infant bed
  • Bed sheets provided

Freshen up

  • Private bathroom
  • Hair dryer
  • Towels
  • Toothbrush and toothpaste (on request)

Stay connected

  • Desk
  • Free local calls

Food and drink

  • Refrigerator
  • Microwave

More

  • Access via exterior corridors
  • Guidebooks/recommendations

Special features

Dining

Lumberjacks - This restaurant specializes in American cuisine and serves breakfast, lunch, and dinner.

Fees & policies

Optional extras

  • Late check-out can be arranged for an extra charge of USD 15.00 (subject to availability)

Pets

  • Service animals exempt from fees
  • Pet deposit: USD 75.00 per stay
  • Pets are allowed for an extra charge of USD 20.00 per pet, per day

Pool, spa, & gym (if applicable)

  • The seasonal pool is open from May to September

Policies

This property does not have elevators.
This property accepts credit cards. Cash is not accepted.
Credit cards accepted: Visa, Mastercard, American Express, Discover, Diners Club, Carte Blanche
Cashless transactions are available.
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western).

Also known as

Best Western Trailside
SureStay Plus Hotel Best Western Susanville
Best Western Trailside Inn Susanville
Best Western Trailside Susanville
Best Western Susanville
Best Western Trailside Hotel
Susanville Best Western
SureStay Plus Best Western Susanville
Surestay Plus By Susanville
Surestay Plus Hotel by Best Western Susanville Hotel
Surestay Plus Hotel by Best Western Susanville Susanville
Surestay Plus Hotel by Best Western Susanville Hotel Susanville

Frequently asked questions

Is there a pool at Surestay Plus Hotel by Best Western Susanville?

Yes, there's an outdoor pool.

Are pets allowed at Surestay Plus Hotel by Best Western Susanville?

Yes, pets are welcome, with a limit of 2 total and maximum weight of 80 lbs per pet. There's a charge of USD 20.00 per pet, per day, and there's also a deposit of USD 75.00 per stay. Service animals are exempt from fees. Some restrictions may apply, so please contact the property for more details.

Is parking offered on site at Surestay Plus Hotel by Best Western Susanville?

Yes, there's free self parking. Free RV/bus/truck parking is available.

What are the check-in and check-out times at Surestay Plus Hotel by Best Western Susanville?

Check-in start time: 3 PM; Check-in end time: 2:00 AM. Check-out time is 11 AM. Late check-out is available for a charge of USD 15.00 (subject to availability). Contactless check-in and check-out are available.

Is there an onsite casino at Surestay Plus Hotel by Best Western Susanville?

No, this hotel doesn't have a casino, but Diamond Mountain Casino (4-min drive) is nearby.

What is there to do at Surestay Plus Hotel by Best Western Susanville and nearby?

Have fun with nearby activities like hiking and mountain biking. Additional recreation onsite includes yoga. Enjoy a swim in the outdoor pool or use the hotel's other amenities, which include a seasonal outdoor pool.

Are there restaurants at or near Surestay Plus Hotel by Best Western Susanville?

Yes, Lumberjacks offers American cuisine.

What's the area around Surestay Plus Hotel by Best Western Susanville like?

Surestay Plus Hotel by Best Western Susanville is located a short 7-minute walk from Lassen County Fairgrounds.

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Reviews

Surestay Plus Hotel by Best Western Susanville Reviews

8.0

Very Good

8.2

Cleanliness

7.8

Location

8.6

Staff & service

7.8

Property conditions & facilities

Guest review summary

What guests liked

  • Breakfast was a highlight with many guests praising the quality and convenience of the complimentary breakfast vouchers at the adjacent restaurant. (42 reviews)
  • The hot tub was great and a wonderful addition to the property. (3 reviews)
  • Parking was easy and the large parking lot felt safe. (4 reviews)
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From real guest reviews summarized by AI.

Popular mentions

Room
Service staff
Breakfast
Bed
Restaurant
Breakfast
Bathroom
Building
Air conditioning
Towns

Reviews

Verified

10/10 Exceptional

The young lady that checked us in was great! The room was clean, the hotel is nice. Definitely staying here again
John, 1-night trip
Verified

10/10 Exceptional

Very happy with our stay. Will definitely be staying there again. Kind staff and clean room.
ANHELICA, 1-night trip
Verified

8/10 Very good

The rooms are old, but for the price, a fine place to stay.
Angela, 1-night trip
Verified

8/10 Very good

Breakfast is good because they givw you vouchers for the restaurant next door! We stay here often on our way to NV and the hotel needs some upkeep but its always clean and has a big parking lot which is great since we're usually pulling a cargo trailer
Mona, 1-night trip
Verified

10/10 Exceptional

Great place. Bed was awesome
Kevin, 1-night trip
Verified

10/10 Exceptional

We didn't have time for breakfast, the place was clean pretty quiet actually and the room was spacious
Spencer, 1-night trip
Verified

10/10 Exceptional

the stay was nece, will stay there in the future.
Phillip, 1-night trip
Verified

8/10 Very good

Nice large clean rooms. Check-in was great, and the Staff was very helpful!
Tom, 1-night trip
Verified

8/10 Very good

Clean room with good layout. Wonderful staff. Very good breakfast arrangement.
Abdallah, 3-night trip
Verified

8/10 Very good

Rooms were very nice and beds were comfortable!
Kimberly, 1-night trip
Verified

10/10 Exceptional

Clean,friendly easy check in
Nancy, 1-night trip
Verified

10/10 Exceptional

Shower hot and good size fresh towels. Good sized rooms. Beds comfortable. Breakfast cooked to order.
Michele, 1-night trip
Verified

10/10 Exceptional

Staff was welcoming and made it quick and easy while also being super nice and friendly. The room was clean and supplied what I did not bring, such a relief. Would recommended and would stay again.
Justina, 1-night trip
Verified

8/10 Very good

The staff was nice and we were able to get checked in early. It was clean and quite.
Vincent, 1-night trip
Verified

8/10 Very good

The front desk ladies were both extremely friendly and helpful. The room was adequate. The bed was comfortable enough. Lumberjack cafe breakfast next door was delicious and they had friendly staff as well. The window in the bathroom must not have been sealed well because it was like 20 degrees in there. I would stay again.
JASON, 1-night trip
Verified

8/10 Very good

Clean room. Staff was friendly
Alejandra, 1-night trip
Verified

8/10 Very good

Okay as usual. This room looked more worn down than others we have stayed in here. The bed needed replacing, a pit in the middle of it. Front desk was very nice.
Mona, 1-night trip
Verified

6/10 Good

Nice motel with fridge and microwave Breakfast was a voucher for Lumberjack’s restaurant next door which was top notch Went there for dinner and that was great
Leslie, 1-night trip
Verified

10/10 Exceptional

It was clean and comfortable.
Carrie, 1-night trip
Verified

10/10 Exceptional

Clean/pet friendly/ near grocery and drug store/ convenient location/priced reasonably with great quality
Jerry, 1-night trip
Verified

10/10 Exceptional

Great and easy check in
Emilie, 1-night trip
Verified

10/10 Exceptional

Friendly staff and nice breakfast.
Tim, 1-night trip
Verified

6/10 Good

Staff courteous. However the room was not very clean. Shower was in very bad shape. We've stayed here a couple times before. This will be our last.
Patrice, 1-night trip
Verified

8/10 Very good

Great complementary breakfast at Lumberjack’s in the same parking lot. Great staff at hotel & restaurant.
Joseph, 1-night trip
Verified

10/10 Exceptional

Restaurant next door had good food for a decent price.
Pamela, 1-night trip