Located close to Kenyatta International Convention Centre, Heri Heights Serviced Apartments offers a serene retreat. Unwind by the poolside bar or stroll through the garden and take in breathtaking views of Nairobi. With an on-site restaurant, Palm Cafe, serving lunch and dinner options, plus free in-room WiFi and a playground for kids to enjoy.
Reviews
8.28.2 out of 10
Very good
Popular amenities
Pool
Airport transfer
Free parking
Free WiFi
Restaurant
Gym
Main amenities (12)
Daily housekeeping
Restaurant and bar/lounge
Outdoor pool
24-hour fitness center
Children's pool
Pool bar
Room service
Business center
Airport shuttle
Terrace
Garden
Front-desk safe
For families (6)
Children stay free
Children's pool
Playground on site
Rollaway/extra beds
Kitchen
Separate dining area
The current price is CNY473
CNY473
CNY572 total
includes taxes & fees
May 21 - May 22
Why we love this property
Culinary delights
This hotel's restaurant serves delectable fare with a stylish bar for evening libations. A hearty buffet breakfast fuels the day's adventures.
Sleep like royalty
Drift into dreamland on pillowtop mattresses with premium bedding and down comforters. Rainfall showers and blackout drapes enhance the experience.
Kenyatta International Convention Centre - 4 min drive - 3.3 km
Getting around
Nairobi (WIL-Wilson) - 16 min drive
Jomo Kenyatta Intl. Airport (NBO) - 30 min drive
Syokimau Station - 27 min drive
Nairobi Station - 30 min drive
Syokimau SGR Railway Station - 30 min drive
Airport shuttle (surcharge)
Restaurants
‪Mr. Pang - ‬4 min drive
‪Myna - ‬5 min drive
‪Cavalli @ The Manor - ‬4 min drive
‪Milan Kenya - ‬4 min drive
‪Boulevard Hotel Nairobi - ‬4 min drive
About this property
Heri Heights Hotel Apartments, SureStay Collection by BW
Located just 4 mi (6.4 km) from the airport, Heri Heights Hotel Apartments, SureStay Collection by BW offers a shuttle (available 24 hours). Guests can take a dip in the outdoor pool or grab a bite to eat at Palm Cafe, which serves lunch and dinner. A poolside bar and a 24-hour fitness center are offered, and in-room conveniences include dryers and refrigerators.
At a glance
DONE
Hotel size
46 rooms
DONE
Arriving/Leaving
Check-in start time: noon; Check-in end time: midnight
Early check-in subject to availability
Late check-in subject to availability
Minimum check-in age: 18
Check-out time is 10 AM
Late check-out subject to availability
DONE
Special check-in instructions
Front desk staffed during limited hours
Information provided by the property may be translated using automated translation tools
DONE
Required at check-in
Credit card, debit card, or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
DONE
Children
Up to 3 children (2 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding
No cribs (infant beds)
DONE
Pets
No pets or service animals allowed
WIFI
Internet
Free WiFi and wired internet access in public areas
Airport shuttle service is offered for an extra charge of USD 35.00 per vehicle (one way)
Late check-out can be arranged for an extra charge (subject to availability)
Children & extra beds
Rollaway beds are available for USD 30.0 per night
Policies
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
Only registered guests are allowed in the guestrooms.
Guests can rest easy knowing there's a fire extinguisher on site.
This property accepts credit cards and cash.
Credit cards accepted: Visa, Mastercard, American Express, Discover, Diners Club, JCB International
Heri Heights Hotel Apartments SureStay Collection by BW
Heri Heights Hotel Apartments, SureStay Collection by BW Hotel
Heri Heights Hotel Apartments, SureStay Collection by BW Nairobi
Frequently asked questions
Is there a pool at Heri Heights Hotel Apartments, SureStay Collection by BW?
Yes, there's an outdoor pool and a children's pool.
Are pets allowed at Heri Heights Hotel Apartments, SureStay Collection by BW?
Sorry, pets and service animals aren't allowed.
Is parking offered on site at Heri Heights Hotel Apartments, SureStay Collection by BW?
Yes, there's free self parking.
Is airport shuttle service offered by Heri Heights Hotel Apartments, SureStay Collection by BW?
Yes, an airport shuttle is available. The charge is USD 35.00 per vehicle one way.
What are the check-in and check-out times at Heri Heights Hotel Apartments, SureStay Collection by BW?
Check-in start time: noon; Check-in end time: midnight. Check-out time is 10 AM. Late check-out is available for a charge (subject to availability).
Is there an onsite casino at Heri Heights Hotel Apartments, SureStay Collection by BW?
No, this hotel doesn't have a casino, but Lucky 8 Casino (7-min drive) is nearby.
What is there to do at Heri Heights Hotel Apartments, SureStay Collection by BW and nearby?
Heri Heights Hotel Apartments, SureStay Collection by BW has an outdoor pool, a 24-hour fitness center, and a picnic area, as well as a garden and access to a nearby health club.
Are there restaurants at or near Heri Heights Hotel Apartments, SureStay Collection by BW?
Yes, there's an onsite restaurant, Palm Cafe.
Does Heri Heights Hotel Apartments, SureStay Collection by BW have self-catered rooms fitted with kitchens or kitchenettes?
Yes, a kitchen is available in every room, and also includes a blender, a toaster, and cookware.
What's the area around Heri Heights Hotel Apartments, SureStay Collection by BW like?
Heri Heights Hotel Apartments, SureStay Collection by BW is a short 14-minute walk from Arboretum and 15 minutes' walk from Central Park.
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Reviews
Heri Heights Hotel Apartments, SureStay Collection by BW Reviews
8.2
Very Good
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
8.4
Cleanliness
7.0
Location
7.8
Staff & service
8.0
Property conditions & facilities
Reviews
Verified
8/10 Very good
Dec 24, 2024
Enjoyed
Nice comfortable stay, quiet and safe
Richard
Richard, 4-night trip
Verified
8/10 Very good
Jan 4, 2025
Good place to be. clean and friendly
I love it
Simon
Simon, 2-night trip
Verified
10/10 Exceptional
Sep 27, 2025
Impeccably clean hotel staffed by people who genuinely care. It's nestled among trees and provides a quiet respite from Nairobi. Safe hotel complete with gym, pool, and restaurant. No air conditioning, but it wasn't needed.
Samuel
Samuel, 3-night trip
Verified
10/10 Exceptional
Feb 18, 2025
Friendly
We were welcomed with friendly helpful staff, the room and complex is spotless, we are enjoying our stay so much that we are extending thank you to Heri Heights and all the staff.
Richard
Richard, 4-night trip
Verified
10/10 Exceptional
Aug 26, 2024
It was an excellent stay. The apartments were big and well maintained.
Soumyadeep
Soumyadeep, 1-night trip
Verified
10/10 Exceptional
Aug 10, 2025
Property was clean and safe. Housekeeper Joyce was very polite and helpful
Merquiades
Merquiades, 11-night trip
Verified
8/10 Very good
Dec 18, 2025
I would appreciate if they added a gym.
Simon
Simon, 2-night trip
Verified
10/10 Exceptional
Feb 16, 2024
Amazing. Home away from home.
Elly
Elly, 3-night trip
Verified
6/10 Good
Feb 20, 2025
Just average service and stay, with little Management present in the time of need.
QUINETHA
QUINETHA, 6-night trip
Verified
10/10 Exceptional
Jan 15, 2024
Amazing
Elly
Elly, 3-night trip
Verified
6/10 Good
Dec 30, 2025
Been staying here for years and cleaning in the rooms has gone down. Found mold in bathroom and toilet holder was gross as had poop stain. Staircase was lose. Breakfast was limited and few healthy options
Mary
Mary, 3-night trip
Verified
8/10 Very good
Jan 8, 2023
Good price Great size
This stay was one three-part stay. There were a few challenges with the rooms and with myself, as I traveled with a broken leg. However, the staff was very helpful. They assisted us in every way they could. I would stay here again.
candace
candace, 6-night trip
Verified
10/10 Exceptional
Apr 11, 2025
Sono stato molto bene, la struttura è bene organizzata e gli appartamenti comodi e spaziosi. Buon ristorante, bella piscina e personale simpatico ed estremamente disponibile.
Domenico
Domenico, 3-night trip
Verified
6/10 Good
Nov 19, 2021
Could Be Better
Heri Heights is a nice place but the wi-fi is very poor, cleanliness not the best our first night was interrupted by a noise after complaining to the staff this was sorted and our 2nd night was a peaceful.
Richard
Richard, 2-night trip
Verified
10/10 Exceptional
Oct 25, 2021
Amazing place.. the rooms are huge.. I am definitely staying here again.
Elly
Elly, 2-night trip
Verified
10/10 Exceptional
Mar 13, 2021
Nice place
david
david, 4-night trip
Verified
6/10 Good
Mar 1, 2020
Quiet and Convinient
It was ok
Temwa
Temwa, 3-night trip
Verified
8/10 Very good
Mar 24, 2019
Nairobi
The room is spacious and very clean, staff are very friendly and helpful.
Verified traveler
6-night trip
Verified
6/10 Good
Aug 17, 2018
The staff are a gem here and keep this place shining. However, the management needs to pay attention to the maintenance and conveniences offered at similar types of properties to keep this place relevant and competitive. Services are lacking and accommodations just ok, nothing exemplary.
Verified traveler
2-night trip
Verified
6/10 Good
Aug 17, 2018
Heri Heights is relaxing, secure and quiet. The location is great for excursion and local travel. However, it falls short for apartment - hotel travelers needs for in house conveniences.
The check in experience needs system and process improvement. Eve from the front office was exemplary in facilitating my accommodation despite these gaps.
Accommodations are clean and spacious, however, in need of maintenance. The restaurant offerings are ok but there are plenty options nearby.
Verified traveler
1-night trip
Verified
8/10 Very good
Mar 3, 2018
COMFORTABLE CLEAN & RELAXING.
My stay at Heri Heights was very nice polite helpful staff makes it a more relaxed time spent. Although a taxi is required to venture out. I would recommend Heri Heights and am looking for another stay there some time later this year.
Richard
Richard, 5-night trip
Verified
8/10 Very good
Aug 15, 2017
Bra och bekvämt
Trevligt och bekvämt lägenhetsboende. Snabb incheckning, bra frukost och taxiservice på området. Lägenheterna är dock lite nedgångna och borde snart behöva en uppfräschning.
Karin
Karin, 1-night trip
Verified
8/10 Very good
Jun 11, 2017
Heri Heights: Nairobi near town
Heri Heights is close to town, walking there or back through the university of Narobi residences area. The nearby Arboretum has attractive walking paths for a day break too. Cafe for breakfast and other meals means you seek outside options only when you want to. Kitchens are well enough equipped to allow you to self cater, and the hotel offers to shop for you at need. As a rule, meats are tastier but much smaller and tougher cuts than you may expect, and fruits and vegetables are varied and very good.
Wireless internet is good and quick, though it can overload when the apartments are all full. Energy saving has upgraded some lighting to LED, with compact fluorescents in most standard bulb fittings. Wardrobe space is generous.
Nairobi traffic is justly notorious. Especially at mornings and evenings, expect near gridlock and long travel times around town. You'll be able to get advice on how much time travel will need, if you need to arrive at a certain time.
Christopher
Christopher, 7-night trip
Verified
8/10 Very good
Jun 7, 2017
Nice hotel to stay longer
security is well covered and equipment of kitchen is good enough. If mosquito and ant do not show up, it is much better.
duke
duke, 2-night trip
Verified
8/10 Very good
Apr 10, 2017
The food was served luke warm and cold, would not eat at the hotel if I was to book again. Other than that every thing else was very good and I would stay there again.