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Hotel Citadelle

3.0 star property
Hotel in Québec City

Choose dates to view prices

Hotel Citadelle, nestled in Les Rivières, offers a warm welcome with free WiFi and daily manager's reception. Guests appreciate the overall value and helpful staff while taking advantage of extended parking, luggage storage, a 24-hour front desk.

Reviews

7.8 out of 10
Good

Popular amenities

  • Free parking
  • Free WiFi
  • Air conditioning
  • 24/7 front desk
  • Non-smoking

Main amenities (8)

  • Daily housekeeping
  • Coffee shop/cafe
  • 24-hour front desk
  • Coffee/tea in a common area
  • Vending machine
  • Free newspapers in the lobby
  • Luggage storage
  • Tour/ticket assistance

Feel at home (6)

  • Refrigerator
  • Private bathroom
  • Television
  • Daily housekeeping
  • Blackout drapes/curtains
  • Elevator
The current price is CNY439
CNY523 total
includes taxes & fees
Apr 13 - Apr 14

Room options

Available filters for rooms
Showing 7 of 7 rooms

View all photos for Standard Room, 1 Queen Bed

Standard Room, 1 Queen Bed | Desk, blackout drapes, free WiFi, bed sheets

Standard Room, 1 Queen Bed

7.8 out of 10
Good
(90 reviews)
  • 25 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Double Room, 2 Double Beds

Double Room, 2 Double Beds | Desk, blackout drapes, free WiFi, bed sheets

Double Room, 2 Double Beds

7.2 out of 10
Good
(24 reviews)
  • Sleeps 4
  • 2 Double Beds

View all photos for Deluxe Room, 1 King Bed, Hot Tub

Deluxe Room, 1 King Bed, Hot Tub | Desk, blackout drapes, free WiFi, bed sheets

Deluxe Room, 1 King Bed, Hot Tub

8.8 out of 10
Excellent
(5 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Connecting Room (basement), 2 Queen Beds with Double Sofabed

Connecting Room (basement), 2 Queen Beds with Double Sofabed | Desk, blackout drapes, free WiFi, bed sheets

Connecting Room (basement), 2 Queen Beds with Double Sofabed

7.4 out of 10
Good
(3 reviews)
  • 2 bedrooms
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Family Room (basement), 2 Queen Beds and 1 Double Bed

Family Room (basement), 2 Queen Beds and 1 Double Bed | Desk, blackout drapes, free WiFi, bed sheets

Family Room (basement), 2 Queen Beds and 1 Double Bed

8.0 out of 10
Very good
(8 reviews)
  • Sleeps 6
  • 1 Double Bed OR 2 Queen Beds

View all photos for Deluxe Apartment (8 people)

Deluxe Apartment (8 people) | Private kitchen | Fridge

Deluxe Apartment (8 people)

  • 2 bedrooms
  • Sleeps 8
  • 3 Queen Beds and 1 Double Sofa Bed

Economy Room

  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

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The price is CNY449
CNY534 total
includes taxes & fees
Apr 13 - Apr 14
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About the neighborhood

Map
4800 Boulevard Wilfrid-Hamel, Québec City, QC, G1P 2J9

What's nearby

  • Base de plein air de Sainte-Foy - 2 min drive - 3.0 km
  • Laval University - 5 min drive - 6.6 km
  • Château Frontenac - 13 min drive - 12.5 km
  • Quebec Cruise Terminal - 14 min drive - 13.3 km
  • Montmorency Falls - 20 min drive - 22.9 km

Getting around

  • Quebec City Jean Lesage Intl. Airport (YQB) - 11 min drive
  • Quebec Sainte-Foy Station - 10 min drive
  • Quebec, QC (XFY-Sainte-Foy Train Station) - 10 min drive
  • Quebec Palace Station - 15 min drive

Restaurants

  • ‪Tim Hortons - ‬4 min drive
  • ‪Wendy's - ‬3 min drive
  • ‪McDonald's - ‬11 min walk
  • ‪Tomas Tam - ‬10 min walk
  • ‪Tim Hortons - ‬6 min walk

About this property

Hotel Citadelle

Hotel Citadelle puts you within a 10-minute drive of Laval University and Aquarium of Quebec. Free perks include WiFi and self parking. Also, Château Frontenac and Vidéotron Centre are within a short drive. Fellow travelers say great things about the helpful staff and overall value.

At a glance

DONE

Hotel size

    • 36 rooms
DONE

Arriving/Leaving

    • Check-in start time: 3:00 PM; Check-in end time: 4:00 AM
    • Late check-in subject to availability
    • Minimum check-in age: 18
    • Check-out time is 11 AM
    • Contactless check-out available
DONE

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property
    • If you are planning to arrive after 10:00 PM please contact the property in advance using the information on the booking confirmation
    • Information provided by the property may be translated using automated translation tools
DONE

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Children

    • No cribs (infant beds)
DONE

Pets

    • Pets not allowed
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms
LOCAL_PARKING

Parking

    • Free uncovered onsite self parking
    • Free uncovered onsite extended parking
DONE

Other information

    • Smoke-free property

Property amenities

Food and drink

  • Coffee shop
  • Coffee/tea in a common area
  • Free daily reception

What to do

  • Ski area nearby

Services

  • 24-hour front desk
  • Tour/ticket assistance
  • Free newspapers in lobby
  • Luggage storage

Accessibility

  • Elevator
  • Wheelchair-accessible path to elevator
  • Well-lit path to entrance

Room amenities

Be entertained

  • Television
  • Cable TV channels

Home comfort

  • Air conditioning (climate-controlled)
  • Window screens

Sleep well

  • Blackout drapes/curtains
  • Bed sheets provided

Freshen up

  • Private bathroom
  • Free toiletries
  • Hair dryer
  • Towels

Stay connected

  • Desk
  • Free newspapers
  • Free WiFi
  • Free local calls

Food and drink

  • Refrigerator

More

  • Daily housekeeping

Fees & policies

Policies

Guests can rest easy knowing there's a carbon monoxide detector, a fire extinguisher, a smoke detector, and a first aid kit on site.
This property accepts credit cards. Cash is not accepted.
Credit cards accepted: Visa, Mastercard, American Express
Cashless transactions are available.
Property Registration Number 063070, 2026-07-31

Also known as

Hotel Citadelle Quebec
Hotel Citadelle
Hotel Citadelle Quebec/Quebec City
Hotel Citadelle Hotel
Hotel Citadelle Québec City
Hotel Citadelle Hotel Québec City

Frequently asked questions

Does Hotel Citadelle offer free cancellation for a full refund?

Yes, Hotel Citadelle does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Are pets allowed at Hotel Citadelle?

Sorry, pets aren't allowed.

Is parking offered on site at Hotel Citadelle?

Yes, there's free self and extended parking.

What are the check-in and check-out times at Hotel Citadelle?

Check-in start time: 3:00 PM; Check-in end time: 4:00 AM. Check-out time is 11 AM. Contactless check-out is available.

What is there to do at Hotel Citadelle and nearby?

Have fun with nearby winter activities like skiing.

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Reviews

Hotel Citadelle Reviews

7.8

Good

7.6

Cleanliness

7.0

Amenities

8.2

Staff & service

7.2

Property conditions & facilities

Popular mentions

Room
Service staff
Bed
Breakfast
Bathroom
Location
Value
Air conditioning
Shower
Highways

Reviews

Verified

10/10 Exceptional

Great location
Arielle, 3-night trip
Verified

10/10 Exceptional

Guy at the front desk was amazing very fast check in and clean rooms
Christiaan, 1-night trip
Verified

10/10 Exceptional

Easy check in, comfortable, easy check out.
André, 1-night trip
Verified

8/10 Very good

Clean room, courteous staff. The hotel is a bit dated but the price was excellent.
Sylvain, 1-night trip
Verified

10/10 Exceptional

Clean and comfortable.
Kevin, 4-night trip
Verified

8/10 Very good

good for short term stay, price is affordable.
Edic, 1-night trip
Verified

10/10 Exceptional

Front desk was super friendly and attended all our requests without a problem. The room and everywhere was very clean and neat. Beds comfortable. Had a great stay ! 100% will return when we are back to quebec
Aisha, 1-night trip
Verified

10/10 Exceptional

Excellent service
Guy, 1-night trip
Verified

10/10 Exceptional

Great
Miguel, 2-night trip
Verified

10/10 Exceptional

It was great stay, humble staff
KALIDAS, 2-night trip
Verified

10/10 Exceptional

Great auberge style accommodation, friendly and helpful staff.
Roxana, 1-night trip
Verified

10/10 Exceptional

Convenient location, easy parking, checking in and out. We enjoyed our stay.
Feng, 1-night trip
Verified

10/10 Exceptional

This hotel was very nice and peaceful
Jacqueline, 2-night trip
Verified

8/10 Very good

Clean room parking ok staffs friendly.
Amy Fungshan, 1-night trip
Verified

10/10 Exceptional

Good room for a night
Michael, 1-night trip
Verified

6/10 Good

Very old room - clean one. Needs repairs/renovations. Fair prucing.
Richard, 1-night trip
Verified

8/10 Very good

It was okay hotel get what you pay.
Dodjyna, 2-night trip
Verified

10/10 Exceptional

Beautiful property. Really enjoyed our accommodations for the evening.
Joseph, 1-night trip
Verified

8/10 Very good

Staff was very friendly, and comfortable speaking English, which was appreciated.
Michael, 2-night trip
Verified

6/10 Good

No breakfast, and there were not much options available in the vicinity. Drinking was rarely available in the reception area. Overall an okayish room for that price.
Sunil Kumar, 6-night trip
Verified

8/10 Very good

It was clean and spacious, the location was great
Sheila, 1-night trip
Verified

8/10 Very good

Its a nice place easy to find and decent price
Christine, 1-night trip
Verified

10/10 Exceptional

Everything was amazing and place is quite , good to relax there and good prices
Abdalla, 1-night trip
Verified

8/10 Very good

Eventhough it s an old building it was nice and the room was renovated with wood floor and it was very clean.the bathroom all new and very clean also.I did enjoy my stay.
Lise, 1-night trip
Verified

10/10 Exceptional

Nice clean and the beds are so comfortable.
Roxanna, 1-night trip