Hotel Citadelle

3.0 star property
Hotel in Québec City

Choose dates to view prices

Hotel Citadelle, nestled in Les Rivières, offers a warm welcome with free WiFi and daily manager's reception. Guests appreciate the overall value and helpful staff while taking advantage of extended parking, luggage storage, a 24-hour front desk.

Reviews

7.6 out of 10
Good

Popular amenities

  • Non-smoking
  • 24/7 front desk
  • Air conditioning
  • Free parking
  • Free WiFi

Main amenities (8)

  • Daily housekeeping
  • Coffee shop/cafe
  • 24-hour front desk
  • Coffee/tea in a common area
  • Vending machine
  • Free newspapers in the lobby
  • Luggage storage
  • Tour/ticket assistance

Feel at home (6)

  • Refrigerator
  • Private bathroom
  • Television
  • Daily housekeeping
  • Blackout drapes/curtains
  • Elevator

Room options

Available filters for rooms
Showing 7 of 7 rooms

Standard Room, 1 Queen Bed

7.8 out of 10
Good
(85 reviews)

Highlights

Air conditioning
Refrigerator
TV
Blackout drapes/curtains
Shower/tub combination
Private bathroom
Hair dryer
Cable channels
  • 25 sq m
  • Sleeps 2
  • 1 Queen Bed

Double Room, 2 Double Beds

7.2 out of 10
Good
(23 reviews)

Highlights

Air conditioning
Refrigerator
TV
Blackout drapes/curtains
Private bathroom
Hair dryer
Cable channels
Daily housekeeping
  • Sleeps 4
  • 2 Double Beds

Superior Room, 1 King Bed

7.0 out of 10
Good
(6 reviews)

Highlights

Air conditioning
Refrigerator
TV
Blackout drapes/curtains
Shower/tub combination
Private bathroom
Hair dryer
Cable channels
  • Sleeps 3
  • 1 King Bed

Deluxe Room, 1 King Bed, Hot Tub

8.8 out of 10
Excellent
(5 reviews)

Highlights

Private hot tub
Air conditioning
Refrigerator
TV
Blackout drapes/curtains
Hair dryer
Private bathroom
Bathrobes
  • Sleeps 2
  • 1 King Bed

Connecting Room (basement), 2 Queen Beds with Double Sofabed

7.4 out of 10
Good
(3 reviews)

Highlights

Air conditioning
Connecting rooms available
Refrigerator
TV
Blackout drapes/curtains
2 bedrooms
Private bathroom
Hair dryer
  • 2 bedrooms
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

Family Room (basement), 2 Queen Beds and 1 Double Bed

8.0 out of 10
Very good
(8 reviews)

Highlights

Air conditioning
Refrigerator
TV
Blackout drapes/curtains
2 bedrooms
Private bathroom
Hair dryer
Cable channels
  • 2 bedrooms
  • Sleeps 6
  • 1 Double Bed OR 2 Queen Beds

Deluxe Apartment (8 people)

Highlights

Separate dining area
Separate sitting area
Fireplace
Air conditioning
Refrigerator
TV
Blackout drapes/curtains
2 bedrooms
  • 2 bedrooms
  • Sleeps 8
  • 3 Queen Beds and 1 Double Sofa Bed

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About the neighborhood

Map
4800 Boulevard Wilfrid-Hamel, Québec City, QC, G1P 2J9

What's nearby

  • Base de plein air de Sainte-Foy - 2 min drive - 3.0 km
  • Laval University - 5 min drive - 6.6 km
  • Vidéotron Centre - 8 min drive - 10.7 km
  • Quebec City Convention Center - 11 min drive - 11.4 km
  • Château Frontenac - 13 min drive - 12.5 km

Getting around

  • Quebec City Jean Lesage Intl. Airport (YQB) - 11 min drive
  • Quebec Sainte-Foy Station - 11 min drive
  • Quebec, QC (XFY-Sainte-Foy Train Station) - 11 min drive
  • Quebec Palace Station - 14 min drive

Restaurants

  • ‪Tim Hortons - ‬4 min drive
  • ‪Québec Broue 2.0 - ‬16 min walk
  • ‪Tim Hortons - ‬6 min walk
  • ‪Tomas Tam - ‬10 min walk
  • ‪Ashton - ‬2 min drive

About this property

Hotel Citadelle

At Hotel Citadelle, you'll be within a 10-minute drive of Laval University and Aquarium of Quebec. Free perks include WiFi and self parking. Also, Les Galeries de la Capitale and Grande Allée are within a short drive. Fellow travelers say great things about the helpful staff and overall value.

At a glance

DONE

Hotel size

    • 36 rooms
DONE

Arriving/Leaving

    • Check-in start time: 3:00 PM; Check-in end time: 4:00 AM
    • Late check-in subject to availability
    • Minimum check-in age: 18
    • Check-out time is 11 AM
    • Contactless check-out available
DONE

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property
    • If you are planning to arrive after 10:00 PM please contact the property in advance using the information on the booking confirmation
DONE

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Children

    • No cribs (infant beds)
DONE

Pets

    • Pets not allowed
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms
LOCAL_PARKING

Parking

    • Free uncovered onsite self parking
    • Free uncovered onsite extended parking
DONE

Other information

    • Smoke-free property

Property amenities

Food and drink

  • Coffee shop
  • Coffee/tea in a common area
  • Free daily reception

What to do

  • Ski area nearby

Services

  • 24-hour front desk
  • Tour/ticket assistance
  • Free newspapers in lobby
  • Luggage storage

Accessibility

  • Elevator
  • Wheelchair-accessible path to elevator
  • Well-lit path to entrance

Room amenities

Be entertained

  • Television
  • Cable TV channels

Home comfort

  • Air conditioning (climate-controlled)
  • Window screens

Sleep well

  • Blackout drapes/curtains
  • Bed sheets provided

Freshen up

  • Private bathroom
  • Free toiletries
  • Hair dryer
  • Towels

Stay connected

  • Desk
  • Free newspapers
  • Free WiFi
  • Free local calls

Food and drink

  • Refrigerator

More

  • Daily housekeeping

Fee & policy details

Policies

Guests can rest easy knowing there's a carbon monoxide detector, a fire extinguisher, a smoke detector, and a first aid kit on site.
This property accepts credit cards. Cash is not accepted.
Credit cards accepted: Visa, Mastercard, American Express
Cashless transactions are available.
Property Registration Number 063070, 2026-07-31

Also known as

Hotel Citadelle Quebec
Hotel Citadelle
Hotel Citadelle Quebec/Quebec City
Hotel Citadelle Hotel
Hotel Citadelle Québec City
Hotel Citadelle Hotel Québec City

Frequently asked questions

Does Hotel Citadelle offer free cancellation for a full refund?

Yes, Hotel Citadelle does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Are pets allowed at Hotel Citadelle?

Sorry, pets aren't allowed.

Is parking offered on site at Hotel Citadelle?

Yes, there's free self and extended parking.

What are the check-in and check-out times at Hotel Citadelle?

Check-in start time: 3:00 PM; Check-in end time: 4:00 AM. Check-out time is 11 AM. Contactless check-out is available.

What is there to do at Hotel Citadelle and nearby?

Have fun with nearby winter activities like skiing.

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Hotel Citadelle Reviews

Reviews

7.6

Good

7.6/10

Cleanliness

8.2/10

Staff & service

7.0/10

Amenities

7.2/10

Property conditions & facilities

7.2/10

Eco-friendliness

Popular mentions

Room
Service staff
Bed
Breakfast
Bathroom
Value
Location
Highways
Shower
Air conditioning

Reviews

10/10 Exceptional

Convenient location, easy parking, checking in and out. We enjoyed our stay.
Feng, 1-night trip

10/10 Exceptional

Great auberge style accommodation, friendly and helpful staff.
Roxana, 1-night trip

10/10 Exceptional

This hotel was very nice and peaceful
Jacqueline, 2-night trip

8/10 Very good

Its a nice place easy to find and decent price
Christine, 1-night trip

8/10 Very good

It was clean and spacious, the location was great
Sheila, 1-night trip

10/10 Exceptional

Everything was amazing and place is quite , good to relax there and good prices
Abdalla, 1-night trip

10/10 Exceptional

It was not expensive it was easy to find close to restaurants
Christine, 1-night trip

10/10 Exceptional

Nice clean and the beds are so comfortable.
Roxanna, 1-night trip

8/10 Very good

I loved my stay. It was conviently close to eveeything!
Kavita, 1-night trip

10/10 Exceptional

It was very comfy with all the necessities in it
Naushin, 1-night trip

10/10 Exceptional

The front desk was very friendly and professional.
Steve, 1-night trip

10/10 Exceptional

Amazing
Michel, 1-night trip

10/10 Exceptional

The man who checked us in was very accommodating and did a room change with no hesitation so I could have a bathtub
MAXINE, 1-night trip

6/10 Good

Clean, comfortable
W Joanne, 6-night trip

10/10 Exceptional

Clean and perfect rooms for couples or 2 adults for best rate. I loved the stay there. Just 15 minutes to Old Quebec. Perfect place.
JACS, 1-night trip

8/10 Very good

We had a good time and we were very happy about the weather and we were able to get some rest
Joseph, 2-night trip

4/10 Fair

Very small room for 4 people , îts a motel .. overpriced…
Sebastien Aubin, 1-night trip

8/10 Very good

.Thank u,it was so great accomodation.
Vanessa, 1-night trip

8/10 Very good

Great value for the price. About 25 minutes from Old Quebec. Very convenient.
Tina, 1-night trip

10/10 Exceptional

Great location and reasonable price

This hotel was a great price for being in Quebec City and was quite drivable for Old Quebec City (the main purpose of our trip). We really enjoyed not only the location, but the basement room that had private bedrooms for us. This is definitely a room I would book again.
Taylor, 2-night trip

10/10 Exceptional

Amazing staff, clean and quick for request work.
Steve, 1-night trip

10/10 Exceptional

I know people don’t have to speak English but the staff here did a great job.
Brent, 1-night trip

8/10 Very good

Clean rooms and good services
Igleimys, 1-night trip

10/10 Exceptional

It’s a great motel that’s close to the airport
Norm, 1-night trip

6/10 Good

Room was old hotel was old. But room size was big and suprsing comfortable.
Mike, 1-night trip