Avoid This hôtel
This is not a 5 stars experience - villas are within a 3 stars resort.
Zero confort, very crowded, staff unprofessional
Cleaning forgotten
Dont come here.
Even though its a rainy season, we still had a lot fun when we were staying there!
There r great view, excellent restaurants, thoughtful service and staff, diversified equipments. Stay here u won't be bored.
We will come back one day.
tammyyu
已验证
8/10 非常棒
2016 年 2 月 20 日
The villa was nice and well prepared for us, including the rose leaf in our bath tub which was a surprise. Our breakfast in DAVA restaurant ordered and served by seperate courses was also impressive, totally different from the normal buffet breakfast. It's pitty that the rain keeps us away from the rockbar though. Will visit again.
真实旅客
已验证
10/10 绝佳
2025 年 7 月 11 日
Amazing Stay
First time staying at the villas and was very pleased with the overall experience. The staff was very accommodating even when we had specific requests because we had an infant travelling with us.
The room still has an Indonesian touch but felt adequately modern. The bathroom was unnecessarily big but I don’t think that’s much of an issue.
They just made the area more exclusive to villa guests, so the popular pool is now limited for villas guests after 10am, which I think is a good move because judging by the queue of people taking pictures in the morning, it can be quite disturbing to guests if it remains open for all Ayana guests.
Overall, wonderful stay!
I’ve been to this Villa hotel many times. This time I was many times disappointed. The Internet didn’t work in the room. There were ants all over the villa and next day same problems again even promised to be taken care of. Room service was forgetting orders and in the Rock bar waiters didn’t speak or understand English in normal restaurant terminology while placing orders for dinner. Later they were asking the same questions over and over again like robots.. not a good feeling to enjoy your time. On the last day leaving the place Reception booked hotel car to the wrong place even as I gave them an address , place name. That made me stay long in traffic on changing hotels. Not professional anymore.
Olli
Olli,2 晚行程
已验证
10/10 绝佳
2019 年 9 月 13 日
Amazing resort amazing people 🙌
Everything was great, staff, location facilities, weather. Thanks ayana staff
Had a bad experience regarding lost & found. Even though it was our fault that we left our belongings in the shower booth, we couldn't get proper feedback about our inquiry of the lost items. Response was slow and negative. Not a good memory for a high-end stay.
真实旅客
2 晚行程
已验证
10/10 绝佳
2019 年 7 月 5 日
Definitely recommend
Amazing everything- only negative is if you prefer to be by the beach there aren’t many options for seating so it turns into a race for seats. But everything else was amazing. Definitely recommend getting villa it was well worth it as the personal butler is great and service is five star all around!