Sanctuary Resort & TreeHouse Restaurant

3.5 star property
Family-friendly motel in Coffs Harbour with outdoor pool and restaurant

Choose dates to view prices

Unwind at Coffs Harbour Sanctuary Resort, a family-friendly haven near the airport. Enjoy breakfast and dinner at Treehouse Restaurant, take a refreshing dip in the outdoor pool or children's pool with waterslide, relax in the sauna or explore the garden and playground.

Reviews

7.6 out of 10
Good

Popular amenities

  • Pool
  • Free parking
  • Free WiFi
  • Connecting rooms available
  • Air conditioning

Main amenities (12)

  • Daily housekeeping
  • Restaurant and bar/lounge
  • Outdoor pool
  • Outdoor tennis court
  • Sauna
  • Children's pool
  • Waterslide
  • Room service
  • 2 meeting rooms
  • Terrace
  • Air conditioning
  • Garden

For families (6)

  • Children's pool
  • Playground on site
  • Refrigerator
  • Connecting/adjoining rooms available
  • Private bathroom
  • Television
The current price is CNY538
CNY592 total
includes taxes & fees
May 15 - May 16

Room options

Available filters for rooms
Showing 27 of 27 rooms

Family Room

  • Sleeps 4

Two Room Family Unit

  • Sleeps 4

Superior Queen Room

  • Sleeps 2

Self Contained Apartment 7

  • Sleeps 7

Self Contained Apartment 5

  • Sleeps 5

Superior Family Room Kitchen

  • Sleeps 4

Two Queen Room

  • Sleeps 4

Self Contained Apartment 4- Ground

  • Sleeps 4

Superior Queen Room

8.8 out of 10
Excellent
(8 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

Superior Twin Room, 2 Queen Beds

8.4 out of 10
Very good
(6 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

Superior Family Room

10.0 out of 10
Exceptional
(1 review)
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed and 1 Twin Bed

Executive King Room

9.0 out of 10
Wonderful
(10 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Superior Family Room with Kitchen

7.0 out of 10
Good
(2 reviews)
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed and 2 Twin Beds

King Spa Room

7.2 out of 10
Good
(5 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Deluxe Queen Room

8.8 out of 10
Excellent
(39 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

Self Contained Apartment with separated bedroom - 4 pax

  • 2 bedrooms
  • Sleeps 4
  • 1 Large Twin Bunk Bed and 1 Queen Bed

Self Contained Apartment with separated bedroom - 5 pax

  • 2 bedrooms
  • Sleeps 5
  • 1 Twin Bed, 1 Queen Bed and 1 Twin Bunk Bed

Self Contained Apartment with separated bedroom - 7 pax

  • 2 bedrooms
  • Sleeps 7
  • 2 Queen Beds and 3 Twin Beds

Family Room with separated bedroom - Garden View

10.0 out of 10
Exceptional
(1 review)
  • 2 bedrooms
  • Sleeps 4
  • 1 Queen Bed and 2 Twin Beds

Executive King Room with Spa

  • Sleeps 2

Superior Family Room

  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed and 1 Twin Bed OR 1 Twin Sofa Bed

Deluxe Studio Suite, Resort View

  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed and 1 Twin Bed

Deluxe Studio Suite, Pets Allowed

  • Sleeps 3
  • 1 Queen Bed and 1 Twin Bed

Executive King Room

  • Sleeps 2

Executive Twin Room

  • Sleeps 3

Superior King Room With SPA Bath

  • Sleeps 2

Deluxe Queen Room

  • Sleeps 2

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About the neighborhood

Map
250 Pacific Highway, Coffs Harbour, NSW, 2450

What's nearby

  • Coffs Central - 3 min drive - 3.1 km
  • Coffs Harbour Golf Club - 4 min drive - 3.1 km
  • Jetty Beach - 7 min drive - 6.2 km
  • Coffs Harbour Jetty - 8 min drive - 6.9 km
  • Big Banana Fun Park - 9 min drive - 7.3 km

Getting around

  • Coffs Harbour, NSW (CFS) - 7 min drive
  • Coffs Harbour Station - 6 min drive

Restaurants

  • ‪Guzman Y Gomez - ‬5 min walk
  • ‪Key Cafe - ‬3 min drive
  • ‪Subway - ‬15 min walk
  • ‪McDonald's - ‬16 min walk
  • ‪Zambrero - ‬3 min drive

About this property

Sanctuary Resort & TreeHouse Restaurant

  • Sanctuary Resort & TreeHouse Restaurant is a great choice for a stay in Coffs Harbour. The restaurant is a perfect spot to grab a bite to eat, and you can unwind with a drink at the bar/lounge or visit the sauna for a relaxing end to the day. Other highlights include an outdoor pool, an outdoor tennis court, and a children's pool. Fellow travelers love the helpful staff.

At a glance

DONE

Hotel size

    • 40 rooms
DONE

Arriving/Leaving

    • Check-in start time: 2 PM; Check-in end time: 8:00 PM
    • Contactless check-in available
    • Late check-in subject to availability
    • Minimum check-in age: 18
    • Check-out time is 10 AM
    • Contactless check-out available
DONE

Special check-in instructions

    • The front desk is open daily from 8:00 AM - 8:00 PM
    • Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours
    • To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
    • If you are planning to arrive after 10:00 AM please contact the property in advance using the information on the booking confirmation
    • Information provided by the property may be translated using automated translation tools
DONE

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Pets

    • Pets not allowed
    • Service animals welcome
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms (speed: 25+ Mbps)
LOCAL_PARKING

Parking

    • Free uncovered onsite self parking
DONE

Other information

    • Smoke-free property

Property amenities

Food and drink

  • Restaurant
  • Bar/lounge
  • Barbecue grills
  • Room service (limited hours)

Traveling with children

  • Children's pool
  • Waterslide
  • Playground
  • Fence around the pool

What to do

  • Tennis
  • Basketball
  • Pool table
  • Table tennis
  • Whale-watching nearby

Working away

  • 2 meeting rooms
  • Conference space (2347 square feet)

Services

  • Front desk (limited hours)
  • Tour/ticket assistance
  • Laundry facilities
  • Luggage storage
  • Pool loungers

Facilities

  • Garden
  • Picnic area
  • Terrace
  • An outdoor pool
  • Arcade/game room
  • Outdoor tennis court
  • Sauna
  • Waterslide
  • Banquet hall

Room amenities

Be entertained

  • Flat-screen television
  • Cable TV channels

Home comfort

  • Air conditioning
  • Electric kettle
  • Iron/ironing board
  • Window screens

Sleep well

  • Blackout drapes/curtains
  • Soundproofed rooms
  • Bed sheets provided

What to enjoy

  • Patio

Freshen up

  • Private bathroom
  • Free toiletries
  • Hair dryer
  • Towels

Stay connected

  • Free WiFi (speed of 25+ Mbps)
  • Phone

Food and drink

  • Refrigerator
  • Free tea bags/instant coffee

More

  • Daily housekeeping
  • Connecting/adjoining rooms available

Fees & policies

Renovations and closures

The following facilities are closed on Christmas Day and New Year's Day:
  • Bar/lounge
  • Dining venue(s)

Children & extra beds

  • Cribs/infant beds are available for AUD 15.0 per stay
  • Rollaway beds are available for AUD 30.0 per stay

Pool, spa, & gym (if applicable)

  • Pool access available from 8:00 AM to 7:30 PM

Policies

This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
This property does not have elevators.
Guests can rest easy knowing there's a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards on site.
This property accepts credit cards. Cash is not accepted.
Credit cards accepted: Visa, Mastercard, American Express
Cashless transactions are available.

Also known as

Australis Sanctuary
Australis Sanctuary Coffs Harbour
Australis Sanctuary Resort
Australis Sanctuary Resort Coffs Harbour
Coffs Harbour Sanctuary Resort
Coffs Harbour Sanctuary
Coffs Harbour Sanctuary Resort Motel
Coffs Harbour Sanctuary Resort Coffs Harbour
Coffs Harbour Sanctuary Resort Motel Coffs Harbour

Frequently asked questions

Does Sanctuary Resort & TreeHouse Restaurant offer free cancellation for a full refund?

Yes, Sanctuary Resort & TreeHouse Restaurant does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Is there a pool at Sanctuary Resort & TreeHouse Restaurant?

Yes, there's an outdoor pool and a children's pool. Guests have pool access from 8:00 AM to 7:30 PM.

Are pets allowed at Sanctuary Resort & TreeHouse Restaurant?

Sorry, pets aren't allowed, but service animals are welcome.

Is parking offered on site at Sanctuary Resort & TreeHouse Restaurant?

Yes, there's free self parking.

What are the check-in and check-out times at Sanctuary Resort & TreeHouse Restaurant?

Check-in start time: 2 PM; Check-in end time: 8:00 PM. Check-out time is 10 AM. Contactless check-in and check-out are available.

What is there to do at Sanctuary Resort & TreeHouse Restaurant and nearby?

Practice your swing on the tennis courts. Additional recreation onsite includes basketball. Enjoy a swim in the outdoor pool or use the motel's other amenities, which include a waterslide and a sauna. Sanctuary Resort & TreeHouse Restaurant also has an arcade and a picnic area, as well as a garden.

Are there restaurants at or near Sanctuary Resort & TreeHouse Restaurant?

Yes, there's an onsite restaurant.

Does Sanctuary Resort & TreeHouse Restaurant have any outdoor private spaces?

Yes, every room features a patio.

What's the area around Sanctuary Resort & TreeHouse Restaurant like?

Sanctuary Resort & TreeHouse Restaurant is a short 7-minute drive from Coffs Harbour, NSW (CFS) and 13 minutes' walk from Coffs Harbour Health Campus.

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Reviews

Sanctuary Resort & TreeHouse Restaurant Reviews

7.6

Good

8.0

Cleanliness

7.4

Location

8.2

Staff & service

7.0

Property conditions & facilities

Popular mentions

Room
Service staff
Bed
Wifi
Location
Parking
Restaurant
Shower
Highways
Balcony

Reviews

Verified

8/10 Very good

Staff is so friendly and the amenities were great.
Nice day at the pool
Waleska, 2-night trip
Verified

10/10 Exceptional

Well maintained property, rooms are clean and easily accessible. Front of house staff are amazing in checkout, breakfast buffet was outstanding and location is brilliant.
Dan, 4-night trip
Verified

10/10 Exceptional

Staff were amazingly helpful, especially Cathy on front desk. A comfortable clean place to stay.
Kelly, 1-night trip
Verified

10/10 Exceptional

The room was clean, spacious and fully equipped; the receptionist professional, friendly and helpful, the gardens beautiful with enormous trees to shield the highway noise.
Abraham, 1-night trip
Verified

8/10 Very good

The room was spacious and clean. Staff were very friendly.
Lily, 4-night trip
Verified

10/10 Exceptional

Room got everything we need.
Sukhontip, 1-night trip
Verified

6/10 Good

The staff were excellent, location was great and meals from Restraunt were superb. Room was well appointed but the bed was extremely uncomfortable the bathroom was clean and well laid out. Sadly the carpet was stained in several places and buckled in one area. Amenities include a beautifulpool area and a tennis court.
Andrew, 1-night trip
Verified

10/10 Exceptional

The staff were great, very helpful. The rooms were clean and the supplies well stocked. The instant coffee provided in the room was moccona, so that was a great relief after a very long day of travel. The room was quiet and all amenities worked. The pool area looked great, sadly didn’t have time to enjoy it. Highly recommend.
Christine, 1-night trip
Verified

8/10 Very good

what a quirky little motel!!! my room was upgraded upon arrival which was a lovely surprise! my room was clean, staff were friendly & the bed was comfy. A super fun, quiet, quaint, retro motel! i wish i had more time to try the pool and sauna!!
Saffie, 1-night trip
Verified

10/10 Exceptional

Clean room for a quick stop over. Bed was surprising comfortable. Staff friendly and fast check in process. Although we didn’t use the pool area, looks clean and lots of families there enjoying their afternoon.
sharna, 1-night trip
Verified

10/10 Exceptional

The room size was enormous and the window was as wide as the room. It was different but we loved it. It was on the quiet side of the resort away from the kids in the pool 👍👍
Matt, 1-night trip
Verified

10/10 Exceptional

The room was sparkling clean. Well cared for. Plenty of space. two small tables were very convenient. The balcony setting was excellent. I was very impressed with this accommodation. I will definitely stay there again.
Bob, 1-night trip
Verified

8/10 Very good

Good room and easy access. Quiet, considering it is close to the busy highway. Plenty of space!
John, 1-night trip
Verified

6/10 Good

Bathroom light and spa did not work, not a deal breaker, we just moved a lamp into the bathroom and the staff gave us free continental breakfast for the inconvenience which was a nice gesture.
Scott, 1-night trip
Verified

8/10 Very good

Good restaurant and nice pool area
Debra, 3-night trip
Verified

8/10 Very good

The room was clean and tidy. The parking was ok.
Steven, 4-night trip
Verified

10/10 Exceptional

Helpful staff
John, 1-night trip
Verified

8/10 Very good

The room was very clean, however there were a few ants roaming around the room the first night but no others showed up after. The games room was very inadequate but still functional. The restaurant was probably our worst experience because there was only one server and she forgot what we ordered for drinks and we sat there with nothing served for 30 minutes and our food came out so we had to remind her to bring our drinks to us that we had ordered.
Stephen, 3-night trip
Verified

10/10 Exceptional

Comfortable. Mattress was a bit hard and unit was up stairs. Otherwise everything was good. Spacious room and good facilities. Continental breakfast was good. Very friendly staff. Happy to stay here again.
Graham, 1-night trip
Verified

10/10 Exceptional

Would absolutely stay here again - fantastic and consistent A1 customer service across the facility.
Jody, 2-night trip
Verified

10/10 Exceptional

Great location and room was clean and tidy, will stay here again
William, 1-night trip
Verified

10/10 Exceptional

Clean Friendly service
Greg, 1-night trip
Verified

8/10 Very good

Staff were excellent, friendly & helpful. The room was somewhat outdated and, although clean throughout, the electrical items were showing signs of age - the smart tv had a fuzzy lower half of the screen, and the exhaust fan in the bathroom spent most of its time rattling rather than extracting. There was a cute little balcony to the rear of the room, overlooking beautiful rainforest-style gardens.
Craig, 1-night trip
Verified

8/10 Very good

overnight stay

Service and food was amazing- from Reception to restaurant, I was greeted with a smile and very friendly efficient service, and the lady in the restaurant was very happy, pleasant and managed many people with both food and drink service. The food was amazing. I was alttle surprised by the outdated room, in comparison to the images on the web, very old musty smell, however, bed was comfortable and room size was great. Overall pleasant experience.
Joanne, 1-night trip
Verified

8/10 Very good

Having the restaurant on site was greatly appreciated.
1-night trip