Located near Orchard Road, Pan Pacific Serviced Suites Orchard, Singapore offers a warm welcome with an on-site shopping mall and airport shuttle. Unwind at the spa tub or steam room then relax by the outdoor pool or children's pool with sun loungers.
Reviews
9.49.4 out of 10
Exceptional
Popular amenities
Pool
Airport transfer
Kitchenette
Laundry facilities
Free parking
Free WiFi
Main amenities (12)
126 apartments
Housekeeping on weekdays
Restaurant
Outdoor pool
Breakfast available
24-hour fitness center
Steam room
Children's pool
Hot tub
Coffee shop/cafe
Babysitting
Airport shuttle
Feel at home (6)
Children stay free
Free cribs/infant beds
Babysitting (surcharge)
Children's pool
Kitchenette
Private bathroom
Why we love this property
Delectable dining options
This aparthotel offers a restaurant and cafe to satisfy culinary cravings. A buffet breakfast starts the day with tasty morning favorites.
Elegant sleep retreat
Bathrobes await in each luxury guestroom, complete with separate bedrooms. Blackout drapes ensure perfect slumber in this stylish aparthotel.
A city luxury oasis
Escape to this luxury aparthotel nestled in the heart of the city center. A tranquil garden awaits, offering a verdant retreat from urban life.
Batam Batu Besar (BTH-Hang Nadim) - 22.7 miles/36.6 km
Kempas Baru Station - 33 min drive
JB Sentral - 37 min drive
Somerset Station - 1 min walk
Orchard Station - 11 min walk
Dhoby Ghaut Station - 12 min walk
Airport shuttle (surcharge)
Restaurants
Jibiru Craft Beer Bar - 1 min walk
Old Tea Hut - 4 min walk
Ya Kun Kaya Toast 亞坤 - 2 min walk
Marché - 2 min walk
Fun Toast - 4 min walk
About this property
Pan Pacific Serviced Suites Orchard, Singapore
When you stay at Pan Pacific Serviced Suites Orchard, Singapore, you'll be just a 5-minute drive from Orchard Road and Bugis Street Shopping District. Guests can relax at the hot tub, work out at the 24-hour fitness center, or grab a bite to eat at the coffee shop/cafe. An outdoor pool and a steam room are other highlights, and apartments offer conveniences like kitchenettes and washers/dryers. The property is just a short walk to public transportation: Somerset Station is steps away and Orchard Station is 11 minutes.
At a glance
DONE
Property size
126 apartments
Arranged over 16 floors
DONE
Arriving/Leaving
Check-in start time: 2:00 PM; Check-in end time: anytime
Early check-in subject to availability
Minimum check-in age: 18
Check-out time is noon
DONE
Special check-in instructions
This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
DONE
Required at check-in
Credit card, debit card, or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
DONE
Children
One child (6 years old and younger) stays free when occupying the parent or guardian's room, using existing bedding
Babysitting*
PETS
Pets
No pets or service animals allowed
WIFI
Internet
Free WiFi and wired internet access in public areas
Free WiFi and wired internet access in rooms
LOCAL_PARKING
Parking
Free covered onsite self parking
Wheelchair-accessible parking on site
Limited onsite parking (max 1 space per unit)
DONE
Transfers
Airport shuttle on request (available 24 hours)*
VPN_KEY
Other information
Designated smoking areas
Property amenities
Pool/Spa
Outdoor pool
Sun loungers
Hot tub
Steam room
Internet
Free WiFi
Parking and transportation
Free covered self parking on site
Wheelchair-accessible parking available
Limited onsite parking (max 1 space per unit)
24-hour roundtrip airport shuttle (surcharge)
Airport shuttle on request
Family friendly
Children stay free (see details)
Free crib/infant bed
Children's pool
Babysitting (surcharge)
Kitchenette
Refrigerator
Stovetop
Microwave
Oven
Freezer
Coffee/tea maker
Ice maker
Cookware/dishes/utensils
Toaster
Dining
Buffet breakfast available for a fee weekdays 6:00 AM–10:30 AM: SGD 25 per person
1 restaurant and 1 coffee shop/cafe
Bedrooms
Premium bedding
Pillow menu
Bed sheets provided
Egyptian cotton sheets
Rollaway/extra beds: SGD 80 per night
Bathrooms
Toilet paper
Bathrobes
Designer toiletries
Towels provided
Bidet
Slippers
Hair dryer
Shampoo
Soap
Toothbrush and toothpaste (on request)
Living spaces
Living room
Dining room
Library
Entertainment
40-inch LCD TV with cable service
Pool or billiards table
Pay movies
Outdoor areas
Terrace
Garden
Laundry
Washer/dryer
Dry cleaning/laundry service
Laundry facilities
Work spaces
1 meeting room
Comfort
Air conditioning
Pets
No pets or service animals
Suitability/Accessibility
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Elevator
Handrails in stairways
Pool access ramp on site
Stair-free path to entrance
Well-lit path to entrance
Wheelchair accessible (with limits)
Wheelchair-accessible parking
Wheelchair-accessible concierge desk
Wheelchair-accessible registration desk
Wheelchair-accessible restaurant
Wheelchair-accessible lounge
Wheelchair-accessible public washroom
Wheelchair-accessible fitness center
Wheelchair-accessible path to elevator
Wheelchair-accessible pool
Wheelchairs available on site
Designated smoking areas
Services and conveniences
Concierge services
Tour/ticket assistance
Limited housekeeping
Local maps
Iron/ironing board
Phone
Luggage storage
Blackout drapes/curtains
Safe at front desk
Laptop-compatible safe
Location highlights
Near a metro station
In the shopping district
In the city center
Things to do
24-hour fitness center
Shopping mall on site
Safety features
Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
Smoke detector not reported (host has not indicated whether there is a smoke detector on the property)
Fire extinguisher
General
126 rooms
16 floors
1 building
Built in 2008
No plastic coffee stirrers
Fees & policies
Refundable deposits
Deposit: SGD 1000.00 per stay
Mandatory fees
You'll be asked to pay the following charges by the property at check-in or check-out. Fees may include applicable taxes:
The tax amount which is set in the 'Price details' and payable by the guest, will be subject to changes based on the tax rate at the time of payment of the applicable room charges.
Optional extras
Buffet breakfast is offered for an extra charge of approximately SGD 25 per person
Airport shuttle service is offered for an extra charge of SGD 96.30 per vehicle
Early check-in can be arranged for an extra charge (subject to availability)
Children & extra beds
Babysitting is available for an extra charge
Rollaway beds are available for SGD 80 per night
Policies
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
Only registered guests are allowed in the guestrooms.
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip.
Host has not indicated whether there is a smoke detector on the property.
Guests can rest easy knowing there's a fire extinguisher on site.
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.
This property accepts credit cards and cash.
Credit cards accepted: Visa, Mastercard, American Express, Diners Club, JCB International
Also known as
Pan Pacific Serviced
Pan Pacific Serviced Suites Hotel
Pan Pacific Serviced Suites Hotel Singapore
Pan Pacific Serviced Suites Singapore
Pan Pacific Suites
Pan Pacific Serviced Suites Beach Road, Singapore
Pan Pacific Serviced Suites Orchard Singapore Apartment
Pan Pacific Serviced Suites Apartment
Pan Pacific Serviced Suites Orchard Singapore
Pan Pacific Serviced Suites Orchard Singapore
Pan Pacific Serviced Suites Orchard, Singapore Singapore
Pan Pacific Serviced Suites Orchard, Singapore Aparthotel
Frequently asked questions
Does Pan Pacific Serviced Suites Orchard, Singapore offer free cancellation for a full refund?
Yes, Pan Pacific Serviced Suites Orchard, Singapore does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Pan Pacific Serviced Suites Orchard, Singapore?
Yes, there's an outdoor pool and a children's pool.
Are pets allowed at Pan Pacific Serviced Suites Orchard, Singapore?
Sorry, pets and service animals aren't allowed.
Is parking offered on site at Pan Pacific Serviced Suites Orchard, Singapore?
Yes, there's free self parking. Onsite parking is limited (max 1 space per unit).
Is airport shuttle service offered by Pan Pacific Serviced Suites Orchard, Singapore?
Yes, an airport shuttle is available. The charge is SGD 96.30 per vehicle.
What are the check-in and check-out times at Pan Pacific Serviced Suites Orchard, Singapore?
Check-in start time: 2:00 PM; Check-in end time: anytime. There's a charge for early check-in (subject to availability). Check-out time is noon.
What is there to do at Pan Pacific Serviced Suites Orchard, Singapore and nearby?
Pan Pacific Serviced Suites Orchard, Singapore has an outdoor pool and a 24-hour fitness center, as well as a hot tub and a garden.
Are there restaurants at or near Pan Pacific Serviced Suites Orchard, Singapore?
Yes, there's an onsite restaurant.
Does Pan Pacific Serviced Suites Orchard, Singapore have a kitchen or kitchenette?
Yes, there is a kitchenette which also includes a stovetop, an oven, and a refrigerator.
What's the area around Pan Pacific Serviced Suites Orchard, Singapore like?
Pan Pacific Serviced Suites Orchard, Singapore is in Orchard, a short 1-minute walk from Somerset Station and 5 minutes' walk from Orchard Road.
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Reviews
Pan Pacific Serviced Suites Orchard, Singapore Reviews
9.4
Exceptional
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
9.2
Cleanliness
9.4
Location
9.2
Staff & service
9.0
Property conditions & facilities
Reviews
Verified
10/10 Exceptional
May 20, 2024
Good location
Sibo
Sibo, 6-night trip
Verified
8/10 Very good
Feb 19, 2024
A great location which is easily assessible to public transport and shops. Supporting staffs are very nice, but sorry to say that staffs in the reception are cold and not very helpful.
Tsz Kwan Phoebe
Tsz Kwan Phoebe, 7-night trip
Verified
10/10 Exceptional
Oct 11, 2024
Enjoyed our stay at Pan Pacific Service suites. Orchard Singapore. It was right in the centre easy shopping, staff very polite and always helpful and respected our needs. We had a late checkout as our flight back to England was at 20:55 and we were never charged for this. Overall we loved it and one day we will be back.
Devika
Devika, 7-night trip
Verified
10/10 Exceptional
Jun 22, 2025
A very fine accomodations which was perfect for us
Garner L
Garner L, 6-night trip
Verified
8/10 Very good
Aug 3, 2025
Perfect location
Tomoko
Tomoko, 22-night trip
Verified
10/10 Exceptional
Nov 27, 2024
This was a great place to stay. It is ideally located on Orchard Road, with an MRT and plenty of food right next door. The reception staff were lovely and they provide a good breakfast. Best coffee was at the Providore just up the street. We will happily stay here again.
Garth
Garth, 7-night trip
Verified
6/10 Good
Jan 29, 2020
Room condition is old.
DARREN
DARREN, 12-night trip
Verified
8/10 Very good
Dec 10, 2019
Perfect location
We stayed here for 8 nights. We have been to Singapore a number of times but this is the first time staying at Pan pacific Serviced Suites, Orchard. The location for us was perfect. We were close to restaurants and shops and close proximity to Raffles etc. We booked a one bedroom executive Suite. The room was comfortable and had everything we needed. It is great to have a washing machine and dryer. The suite is looking a little tired but still comfortable nonetheless. The staff were friendly and helpful. We will certainly stay here again.
Bev
Bev, 6-night trip
Verified
10/10 Exceptional
Oct 28, 2019
The staff is quite great! The hotel is located in one of the best spots, close to tons of shopping and eateries. The transit system is next door, so navigating is quite simple.
Mr.Black
Mr.Black, 6-night trip
Verified
10/10 Exceptional
Oct 1, 2019
Definitely worth a stay
Stay was fantastic, great room and breakfast was excellent. Only minor grumble was room cleaning was very average and the wet bath mat was folded and put back for reuse when I had left them out to be replaced but that didn’t detract from our stay.
Paul
Paul, 11-night trip
Verified
6/10 Good
Sep 30, 2019
The breakfast is of low quality to say the least. The lack of western breakfast portions is non-existent. I understand this SE Asia, but essentially every hotel on orchard road DOES have western breakfast portions in the mornings.
S.G
S.G, 6-night trip
Verified
10/10 Exceptional
Sep 28, 2019
Good service, nice breakfast, very comfortable suite
Verified traveler
7-night trip
Verified
10/10 Exceptional
Sep 26, 2019
Excellent location for transport network, places to eat and drink, and in the heart of orchard street. Amenities were good, room was excellent, although breakfast was a bit poor. Overall very good, would go back.
Verified traveler
6-night trip
Verified
10/10 Exceptional
Sep 19, 2019
Best breakfast ever! Straight to the point menu always start the day right. As thats one decision making down . Thank you! Jeep it up!
Verified traveler
9-night trip
Verified
10/10 Exceptional
Aug 15, 2019
High standard apart hotel
Great location next to Somerset MRT, all staff really helpful, very comfortable and everything I needed for a 6 night stay. Only think to watch out for is the free breakfast and room service is not provided on Sundays and public holidays, my trip coincided with 2 public holidays, lots of options nearby and obviously you can do your own in the Kitchenette.
james
james, 6-night trip
Verified
6/10 Good
Aug 6, 2019
Could be better
Generally everything was ok.
The bathroom especially the shower cubicle are quite small. The bed was incredibly hard.
The washer dryer broke on Friday although maintenance attended Saturday morning a new machine could not be sourced until Saturday evening. Unfortunately the replacement machine also did not work.
We checked out on the Monday the washing machine situation had still not be rectified.
No mention of this when we checked out.
Verified traveler
7-night trip
Verified
6/10 Good
Jun 8, 2019
Quiet. Good location. But rooms are dark and need to be remodeled.
JILL
JILL, 7-night trip
Verified
6/10 Good
May 14, 2019
Great location, conveniently right next to the MTR (metro) and shopping centre. Decent gym and great lap pool, super breakfast staff, and good size rooms. However, inconsistent cleaning (no cleaning on Sundays, serious problem with drain flies - hundreds of them in bathroom) and unacceptable maintenance schedule (cleaner literally came any time between 9am and 5pm, and unable to schedule work in room for two days, as cable replacement service was scheduled at an unspecified time slot). Disappointing.
Verified traveler
6-night trip
Verified
10/10 Exceptional
May 5, 2019
Business trip
I stayed there for business for 2 weeks. Place is located very central and only a minute walk from Somerset MRT station.
Verified traveler
11-night trip
Verified
10/10 Exceptional
May 4, 2019
Fantastic location for our Singapore holiday. Next to MRT, shops, restaurants and attractions. The Executive Suite was ideal for our needs. The pool and hydrotherapy suite were much used by ourselves. Breakfasts are of a high standard and the staff were outstanding. Highly recommended.
Verified traveler
8-night trip
Verified
10/10 Exceptional
Apr 24, 2019
Great location at the Orchard road. 10-15 minutes by taxi to all places worth visiting. Very nice setup - kitchen is fully equipped with all you might need. Great personnel - caring and attentive.
The only thing which was not right is a leaking kitchen water tap - but it did not spoil anything.
Verified traveler
6-night trip
Verified
10/10 Exceptional
Mar 17, 2019
Our king serviced suite was fabulous for a weeks stay. The property had a perfect central location, close to shops, transport and places of interest.
Breakfast had an array of great choices and staff were very friendly and helpful. Eggs cooked to your order!
Rooms were spotless and serviced everyday except Sunday as per description. Complementary room snacks and plenty of bottled water provided daily. Laundry facilities included in room or dry cleaning at a fee.
Amenities were fabulous - pool in a shady spot was so refreshing, pool towels provided, steam room, gym, Jacuzzi tubs, separate lounge area upstairs to relax, read, complete with computers and massage chairs. Free tea and coffee 24/7.
Highly recommend this property!
Sandra
Sandra, 6-night trip
Verified
10/10 Exceptional
Feb 10, 2019
I like their high interests on meeting all your needs and make your stay convenient and pleasant.
Verified traveler
9-night trip
Verified
6/10 Good
Feb 1, 2019
Cafeteria closed on Sunday morning, no explanation
Room needs to be updated, the ceiling tiles were worn out and some part was broken. The room was spacious compared to other hotels in Singapore. It is suitable for long term stays (over 2 weeks) as it is serviced residence. During my stay, the service came twice a week and changed the bed sheets at that time. The room I booked priced in for breakfast but on Sunday the cafeteria was closed and no one at the front was available to explain why the cafeteria was closed so I had to run outside to get breakfast before going off to my next meeting. This was not expected and caused some disruptions during my stay here.
The pool was decent and hardly anyone used it. The gym was adequately stocked.
Verified traveler
9-night trip
Verified
10/10 Exceptional
Jan 2, 2019
Staff is really nice. Clean, comfortable, and convenience. I have no complaint. Will stay there again.