Friendly staff, very convenient location, all (bed linen, towel, ...) very clean, 50m from Cairns big shopping centre with major supermarkets, department store. The communal kitchen is very well organised, clean. Secure car parking for $5 a day. Negative things are the free wifi is only up to 5Mbps during off-peak but very slow and just enough to check email at night (peak-hours), power points should be close to the bed or the floor or the very small table in the room, if your phone charging cables are short then you have to use the power point in the ensuite (if your room has ensuite). In general I would highly recommend this place if you don't expect all the bells and whistle of a 3-4 star hotel.