Nestled in the historic heart of The Rocks, Mercantile Hotel offers a charming blend of modern comfort and classic charm. Indulge in a meal at The Mercantile Hotel restaurant or unwind with drinks at the bar, all while staying connected with free WiFi. Guests rave about the helpful staff.
When you stay at Mercantile Hotel The Rocks, you'll be in a fantastic location, just a 5-minute walk from Overseas Passenger Terminal and The Rocks Markets. The pub is a great place to grab a drink, and guests looking for a bite to eat can check out The Mercantile Hotel, which serves lunch and dinner. Also, Sydney Harbour Bridge and Ken Done Gallery are within just a 10-minute walk. The helpful staff and location get great marks from fellow travelers. Public transportation is close by: Wynyard Station is just 13 minutes by foot.
At a glance
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Hotel size
14 rooms
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Arriving/Leaving
Check-in start time: 1:30 PM; Check-in end time: 9:30 PM
Late check-in subject to availability
Minimum check-in age: 18
Check-out time is 10:30 AM
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Special check-in instructions
The property charges 1.5 percent for credit card payments
The front desk is open Monday - Tuesday (noon - 7:00 PM) and Wednesday - Sunday (11:30 AM - 9:00 PM)
The check-in location differs from the property location; go to: [Bar]
Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 9:30 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
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Required at check-in
Credit card, debit card, or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum guest age is 18
Minimum check-in age is 18
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Children
No cribs (infant beds)
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Pets
Pets not allowed
Service animals welcome
WIFI
Internet
Free WiFi in public areas
Free WiFi in rooms
LOCAL_PARKING
Parking
No onsite parking
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Other information
Designated smoking areas
Caters to adults only
Property amenities
Food and drink
Restaurant
Bar/lounge
Services
Dry cleaning/laundry services
Hair salon
Luggage storage
Facilities
Built in 1915
ATM/banking
Safe-deposit box at front desk
Television in common areas
Accessibility
Upper floors accessible by stairs only
Room amenities
Be entertained
Flat-screen television
Cable TV channels
Home comfort
Air conditioning (climate-controlled)
Coffee/tea maker
Iron/ironing board (on request)
Sleep well
Bed sheets provided
Freshen up
Free toiletries
Hair dryer (on request)
Towels
Stay connected
Free WiFi
Special features
Dining
The Mercantile Hotel - This bistro serves lunch and dinner.
The Mercantile Hotel - This pub specializes in Irish cuisine and serves breakfast, lunch, dinner, and light fare. Happy hour is offered. Open daily.
Fees & policies
Optional extras
Credit card charges are subject to an extra charge of 1.5 percent
Policies
This property does not have elevators.
Guests can rest easy knowing there's a fire extinguisher, a smoke detector, and a first aid kit on site.
This property accepts credit cards. Cash is not accepted.
Credit cards accepted: Visa, Mastercard, American Express, Diners Club
Also known as
Mercantile Hotel Rocks
Mercantile Hotel
Mercantile Rocks
Mercantile The Rocks The Rocks
Mercantile Hotel The Rocks Hotel
Mercantile Hotel The Rocks The Rocks
Mercantile Hotel The Rocks Hotel The Rocks
Frequently asked questions
Does Mercantile Hotel The Rocks offer free cancellation for a full refund?
Yes, Mercantile Hotel The Rocks does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at Mercantile Hotel The Rocks?
Sorry, pets aren't allowed, but service animals are welcome.
Is parking offered on site at Mercantile Hotel The Rocks?
Sorry, there's no onsite parking at Mercantile Hotel The Rocks.
What are the check-in and check-out times at Mercantile Hotel The Rocks?
Check-in start time: 1:30 PM; Check-in end time: 9:30 PM. Check-out time is 10:30 AM.
Is there an onsite casino at Mercantile Hotel The Rocks?
No, this hotel doesn't have a casino, but Star Casino (6-min drive) is nearby.
What is there to do at Mercantile Hotel The Rocks and nearby?
Recommended spots to visit include The Rocks Markets (1-min walk) and Ken Done Gallery (2-min walk), along with Foundation Park (2-min walk) and Sydney Visitors Information Centre (2-min walk).
Are there restaurants at or near Mercantile Hotel The Rocks?
Yes, The Mercantile Hotel offers Irish cuisine.
What's the area around Mercantile Hotel The Rocks like?
Mercantile Hotel The Rocks is a short 8-minute walk from Sydney Circular Quay Station and 6 minutes' walk from Sydney Harbour Bridge. Travelers say that the hotel is in a great location.
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Reviews
Mercantile Hotel The Rocks Reviews
8.0
Very Good
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
8.0
Cleanliness
9.2
Location
8.4
Staff & service
7.2
Property conditions & facilities
Popular mentions
Location
Service staff
Room
Food
Building
Live music
Pub
Bed
Bathroom
Toilet
Reviews
Verified
10/10 Exceptional
Oct 28, 2023
Great location and atmosphere!
Debra
Debra, 1-night trip
Verified
10/10 Exceptional
Oct 9, 2023
Another great stay. And, as always, great location.
Mark
Mark, 1-night trip
Verified
10/10 Exceptional
Sep 14, 2023
Easy walk from circular quay, friendly staff, nice meals
Michele
Michele, 1-night trip
Verified
8/10 Very good
Sep 24, 2023
Friendly staff and flexible check in
Megan
Megan, 1-night trip
Verified
10/10 Exceptional
Oct 11, 2023
Staff were friendly. Very convenient location.
Jacob
Jacob, 1-night trip
Verified
10/10 Exceptional
Sep 7, 2023
Easy and convenient location. Froendly helpful staff.
Mark
Mark, 2-night trip
Verified
10/10 Exceptional
Dec 11, 2023
Great position friendly staff rooms in need of revamp which I believe is happening
T
T, 1-night trip
Verified
8/10 Very good
Sep 22, 2023
Old but pleasant. Talking about the building, staff very friendly.
George
George, 1-night trip
Verified
8/10 Very good
Dec 1, 2023
The hotel was older than I expected, but the room was exactly what I expected. All of the staff were friendly & EXTREMELY helpful. We also liked the location in the "rocks" area.
Lloyd
Lloyd, 1-night trip
Verified
10/10 Exceptional
Dec 10, 2023
Great location and atmosphere. Live music was on but it was quiet in my room.
Kiyomi
Kiyomi, 1-night trip
Verified
10/10 Exceptional
Jan 10, 2024
Love the old style pub and its history. Comfortable but showing its age, room was noise due to work being done on the block behind the building just outside our bath room window, but the bath room door was water damaged and could not be closed.
Would stay again, there appears to be plans to do work on the build in 2024
Ian
Ian, 1-night trip
Verified
10/10 Exceptional
Oct 28, 2023
The location was excellent, we walk here with our luggage from a cruise ship, it was 4 blocks. It is close to light rail, ferries busses and the train system. good dining at the pub and close to other dining venues. Close to the Harbor bridge with good access. An elevator would be helpful, but we were assisted with getting our luggage to the third floor. I would be happy to stay there again.
Roger
Roger, 3-night trip
Verified
8/10 Very good
Dec 12, 2023
Great location but the noise wasn't appreciated. Not the hotel's fault. Council decided to clean the footpaths from 6.30 pm till late and then the building next door was undergoing renovations and started pneumatic hammering at 7.00 am. Destroyed my intended restful sleep. Great staff and food was excellent value too.
Antonius
Antonius, 1-night trip
Verified
6/10 Good
Oct 19, 2023
The location of this Hotel is amazing. Right in The Rocks and walking distance to Circular Quay, it doesn’t get any better. The staff were friendly too.
Unfortunately though it is in dire need of some TLC. I believe they will be closed for renovations in 2024 which is very much needed.
The bathrooms are in poor condition, with paint peeling and mould. The showers are poor, with either no water pressure or they don't get hot at all.
The rooms were basic but comfortable. Overall, you get whay you pay for and for the price and a place to sleep, it met those requirements.
Julia
Julia, 1-night trip
Verified
8/10 Very good
Dec 4, 2023
Join the party
We arrived late on a Saturday, no problem the pub was busy so found someone who came to check us in. The room was clean and nice to find somewhere with twin beds.
We quickly realised they would be better off with double glazed windows as you can hear everyone outside along with the music so that first night it was gone 3am till we finally got some sleep but 0630 someone was using a vacuum or a blender and it went on for ages.
The building is old and you can tell from pain peeling but it wasn’t an issue.
The location was brilliant and if you are there to join in with the drinking brilliant. Overall it wasn’t a bad stay.
Jessica
Jessica, 6-night trip
Verified
10/10 Exceptional
Aug 23, 2023
I loved my stay because it was so easy. Bed was comfortable and its an amazing location. It has all the basics.
I will be back for sure.
Mark
Mark, 1-night trip
Verified
10/10 Exceptional
Aug 1, 2023
Fabulous food and accommodation in a unique and historic area!
Nadine
Nadine, 1-night trip
Verified
8/10 Very good
Apr 17, 2023
Location is great
Roza and Wayne
Roza and Wayne, 1-night trip
Verified
10/10 Exceptional
Jul 16, 2022
Great Stay
Always enjoy our stay at the Merc. Great food, good staff, excellent music & fantastic location.
Verified traveler
1-night trip
Verified
10/10 Exceptional
May 21, 2023
Great spot great people
Rob
Rob, 1-night trip
Verified
10/10 Exceptional
Dec 13, 2022
Great staff, so flexible, perfect location for everything.
Melissa
Verified
10/10 Exceptional
Jul 17, 2022
Location, location, location
Great stay ( as always) excellent location, food & staff.
Verified traveler
1-night trip
Verified
10/10 Exceptional
Oct 1, 2022
Staff were extremely helpful and polite. Hotel was in a great area, so easy to get around.
Leanne
Leanne, 1-night trip
Verified
8/10 Very good
Oct 13, 2022
Great price and location for a stay if you are going on a cruise from Circular Quay. Rooms are older but clean, staff were lovely.
Suzanne
Suzanne, 1-night trip
Verified
10/10 Exceptional
Jun 4, 2023
Loved it here. Staff were so friendly. And it was a great location