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SureStay Hotel by Best Western Ottawa

2.5 star property
Hotel in Ottawa

Choose dates to view prices

Located in Ottawa, SureStay Hotel by Best Western offers a warm welcome with continental breakfast and an indoor pool. Connect to WiFi, take advantage of the business center, and enjoy free self parking. The helpful staff has left a lasting impression on previous guests.

Reviews

7.6 out of 10
Good

Popular amenities

  • Free breakfast
  • Free parking
  • Free WiFi
  • Connecting rooms available

Main amenities (5)

  • Weekly housekeeping
  • Business center
  • 24-hour front desk
  • Air conditioning
  • Front-desk safe

For families (6)

  • Children stay free
  • Cribs/infant beds (surcharge)
  • Microwave
  • Connecting/adjoining rooms available
  • Private bathroom
  • Premium TV channels
The current price is CNY433
CNY527 total
includes taxes & fees
Jun 29 - Jun 30

Room options

Available filters for rooms
Showing 10 of 10 rooms

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator

In-room safe, iron/ironing board, cribs/infant beds, rollaway beds

Standard Room, 1 King Bed, Non Smoking, Refrigerator

8.4 out of 10
Very good
(6 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Standard Room, Multiple Beds, Non Smoking, Refrigerator & Microwave

Combined shower/tub, free toiletries, hair dryer, towels

Standard Room, Multiple Beds, Non Smoking, Refrigerator & Microwave

  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Queen Bed
  • Free WiFi

View all photos for Standard Room, 1 King Bed, Accessible, Bathtub (with Sofabed)

In-room safe, iron/ironing board, cribs/infant beds, rollaway beds

Standard Room, 1 King Bed, Accessible, Bathtub (with Sofabed)

  • 1 bedroom
  • Sleeps 4
  • 1 King Bed
  • Free WiFi

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

8.0 out of 10
Very good
(3 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free WiFi

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave (with Sofabed)

10.0 out of 10
Exceptional
(1 review)
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed
  • Free WiFi

Standard Room, 1 King Bed, Accessible, Bathtub

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

Standard Room, 2 Queen Beds, Accessible, Bathtub

  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free WiFi

1 King Bed, Non-Smoking, Work Desk, Refrigerator, Wi-Fi

  • Sleeps 2
  • Free WiFi

Accessible-1 King, Mobility Accessible, Bathtub, Non-Smoking

  • Sleeps 2
  • Free WiFi

1 King Bed, Non-Smoking, Sofabed, Microwave And Refrigerator, Wi-Fi

  • Sleeps 4
  • Free WiFi

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  • Free breakfast
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The price is CNY488
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includes taxes & fees
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About the neighborhood

Map
212 E 23rd Street, Ottawa, KS, 66067

What's nearby

  • Prairie Spirit Trail State Park - 5 min walk - 0.4 km
  • Teen Park - 20 min walk - 1.7 km
  • Kanza Park - 2 min drive - 2.2 km
  • University of Kansas - 29 min drive - 55.1 km
  • Rock Chalk Park - 31 min drive - 66.9 km

Getting around

  • Kansas City International Airport (MCI) - 69 min drive

Restaurants

  • ‪Love's Travel Stop - ‬15 min walk
  • ‪McDonald's - ‬4 min walk
  • ‪Smoked Creations BBQ - ‬6 min drive
  • ‪Sandbar Sub Shop @ Zarco's - ‬6 min drive
  • ‪Dairy Queen - ‬2 min drive

About this property

SureStay Hotel by Best Western Ottawa

  • SureStay Hotel by Best Western Ottawa is a great choice for a stay in Ottawa. Free perks include WiFi, self parking, and continental breakfast daily between 6:00 AM and 9:30 AM. Fellow travelers like the helpful staff and overall property condition.

At a glance

DONE

Hotel size

    • 52 rooms
DONE

Arriving/Leaving

    • Check-in start time: 3:00 PM; Check-in end time: 2:00 AM
    • Express check-out available
    • Early check-in subject to availability
    • Minimum check-in age: 21
    • Check-out time is 11 AM
    • Late check-out subject to availability
DONE

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property
    • This property doesn't offer after-hours check-in
    • Information provided by the property may be translated using automated translation tools
DONE

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 21
DONE

Children

    • Children (12 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding
DONE

Pets

    • Pets allowed (2 total, up to 80 lbs per pet)*
    • Service animals welcome
    • Specific rooms only, restrictions apply*
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms (speed: 100+ Mbps (good for 1–2 people or up to 6 devices))
LOCAL_PARKING

Parking

    • Free onsite self parking
    • Wheelchair-accessible parking and van parking on site
DONE

Other information

    • Smoke-free property

Property amenities

Food and drink

  • Free continental breakfast each morning 6:00 AM–9:30 AM

Traveling with children

  • Children stay free (see details)

Working away

  • Business center

Services

  • 24-hour front desk

Facilities

  • Safe-deposit box at front desk

Accessibility

  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • 4 on-site accessible parking spaces
  • Wheelchair-accessible van parking
  • Wheelchair-accessible pool
  • Upper floors accessible by stairs only
  • Stair-free path to entrance

Room amenities

Be entertained

  • 32-inch flat-screen TV
  • Premium satellite channels

Home comfort

  • Air conditioning
  • Coffee/tea maker
  • Iron/ironing board

Sleep well

  • Crib/infant bed (surcharge)
  • Rollaway/extra bed (surcharge)
  • Bed sheets provided

Freshen up

  • Private bathroom
  • Shower/tub combination
  • Free toiletries
  • Hair dryer
  • Towels

Stay connected

  • Free WiFi (speed of 100+ Mbps (good for 1–2 people or up to 6 devices))
  • Free local calls

Food and drink

  • Refrigerator
  • Microwave

More

  • Weekly housekeeping
  • In-room safe
  • Connecting/adjoining rooms available

Fees & policies

Optional extras

  • Early check-in can be arranged for an extra charge of USD 25.00 (subject to availability)
  • Late check-out can be arranged for an extra charge of USD 25.00 (subject to availability)
  • There is an administrative fee of USD 1.00 per night

Children & extra beds

  • Cribs/infant beds are available for USD 5.0 per night
  • Rollaway beds are available for USD 12.0 per night

Pets

  • Service animals exempt from fees
  • Pets are allowed for an extra charge of USD 25.00 per pet, per day

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Only registered guests are allowed in the guestrooms.
This property does not have elevators.
Guests can rest easy knowing there's a fire extinguisher on site.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
This property accepts credit cards and cash.
Credit cards accepted: Visa, Mastercard, American Express, Discover, Diners Club, Carte Blanche
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western).

Also known as

Best Western Ottawa
SureStay Ottawa
Ottawa Best Western
SureStay Best Western
SureStay Hotel Ottawa Best Western
SureStay Ottawa Best Western
SureStay Hotel Best Western Ottawa
SureStay Best Western Ottawa
SureStay Hotel Ottawa by Best Western
SureStay Hotel Ottawa
Best Western Ottawa Inn
Surestay By Best Ottawa Ottawa
SureStay Hotel by Best Western Ottawa Hotel
SureStay Hotel by Best Western Ottawa Ottawa
SureStay Hotel by Best Western Ottawa Hotel Ottawa

Frequently asked questions

Are pets allowed at SureStay Hotel by Best Western Ottawa?

Yes, pets are welcome, with a limit of 2 total and maximum weight of 80 lbs per pet. There's a charge of USD 25.00 per pet, per day. Service animals are exempt from fees. Some restrictions may apply, so please contact the property for more details.

Is parking offered on site at SureStay Hotel by Best Western Ottawa?

Yes, there's free self parking.

What are the check-in and check-out times at SureStay Hotel by Best Western Ottawa?

Check-in start time: 3:00 PM; Check-in end time: 2:00 AM. There's a charge of USD 25.00 for early check-in (subject to availability). Check-out time is 11 AM. Late check-out is available for a charge of USD 25.00 (subject to availability). Express check-out is available.

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Reviews

SureStay Hotel by Best Western Ottawa Reviews

7.6

Good

7.8

Cleanliness

8.2

Location

8.6

Staff & service

7.4

Property conditions & facilities

Popular mentions

Room
Service staff
Bed
Breakfast
Toilet
Food
Water
Internet
Elevator
Location

Reviews

Verified

8/10 Very good

Motel was dated but maintained pretty good. Water pressure was great seems this is an issue at motels and hotels. Breakfast was lacking but at the rate what more can one expect. Bed was good.
Carl, 1-night trip
Verified

10/10 Exceptional

The staff are amazing here really wish the pool was open but other than that..
Chelsea, 3-night trip
Verified

10/10 Exceptional

One of the best places we've stayed. Breakfast was good, service was friendly. I definitely recommend this location.
Christopher, 1-night trip
Verified

10/10 Exceptional

My stay was perfect. Loved the comfortable bed. Staff was super friendly.
Rick, 1-night trip
Verified

10/10 Exceptional

Clean room and friendly staff
Michael, 1-night trip
Verified

10/10 Exceptional

Friendly staff, clean facilities.
Darla, 1-night trip
Verified

10/10 Exceptional

Room was very clean, love the waffle maker
Brittany, 1-night trip
Verified

10/10 Exceptional

Clean room, friendly staff
Jt, 5-night trip
Verified

10/10 Exceptional

Nice and clean, womderful front desk staff
Kelli, 1-night trip
Verified

10/10 Exceptional

Friendly staff
David, 4-night trip
Verified

8/10 Very good

Room was clean & comfortable. Staff were very friendly and reasonable price.
Gaylene, 1-night trip
Verified

10/10 Exceptional

Great property for the cost. The bathroom is small and the towels are rough but I slept great on a comfortable bed and everyone was very friendly.
Ariel, 1-night trip
Verified

8/10 Very good

The staff was very nice
Scott, 1-night trip
Verified

8/10 Very good

Staff was very friendly and helpful at check in. She had to move us because the first room smelled strongly of smoke. Breakfast was limited. It is very convenient to the freeway and fast food restaurants.
Katherine, 1-night trip
Verified

8/10 Very good

Staff are great. Check in and out was a breeze. And did i say staff were great! The room could have used a good cleaning, lots of dirt around the floorby baseboards and even spiderwebs there. We would choose here again tho. Bed was comfortable and did have a goodnights sleep.
Katrina, 1-night trip
Verified

8/10 Very good

I especially appreciated the breakfast options of English Breakfast tea (teabags and hot water available all days of my stay), yogurt and fresh fruit (oranges and bananas during my stay).
Cynthia, 3-night trip
Verified

6/10 Good

The staff were very friendly and helpful! Unfortunately I found a large leggy bug in my room along with some dead ones and a few flies. The bed was semi-comfortable and the walls are thin. Ive stayed in better for cheaper. I wish I could say I will stay again, but I most likely won’t. But again, the staff was great!
Crystal, 3-night trip
Verified

8/10 Very good

The hotel was quiet and clean, the beds were comfortable and we enjoyed the breakfast. Lots of fast food restaurants within walking distance.
Jeannine, 1-night trip
Verified

10/10 Exceptional

Hidden gem! The staff were amazing, the room was cozy and clean, and the location was central to all sorts of amenities.
John, 3-night trip
Verified

10/10 Exceptional

Easy check in. friendly staff Roomy rooms.
Rebecca, 1-night trip
Verified

8/10 Very good

Nice stay

The bed is super comfy. Run was clean. Bathroom super small, but really all you need.
3-night trip
Verified

10/10 Exceptional

very nice and comfortable. probably the best scrambled eggs i have ever had in a hotel.
beverly, 1-night trip
Verified

10/10 Exceptional

Property well maintained. Looks inviting and is. Reception area very neat and clean. Close to many food options.
Joel, 1-night trip
Verified

10/10 Exceptional

Easy to get to and parking right in front of the room. Nice breakfast items. Clean room.
Bee, 1-night trip
Verified

10/10 Exceptional

There was a tornado the night I stayed there which knocked out the power for the whole county, but the staff immediately went door-to-door to make sure everybody was OK and offered them drinks and snacks.