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Hotel Santa Alejandria

3.0 star property
City-center hotel within walking distance of Clock Tower

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Photo gallery for Hotel Santa Alejandria

Interior entrance
Staircase
Interior entrance
Interior detail
Exterior
In the heart of Cartagena Walled City, Hotel Santa Alejandria offers a charming retreat. Relax on the sun-kissed terrace, connect to in-room WiFi and take advantage of tour assistance with the help of their attentive staff who have left a lasting impression on previous guests.

Reviews

8.0 out of 10
Very good

Popular amenities

  • Airport transfer
  • 24/7 front desk
  • Air conditioning
  • Free WiFi

Main amenities (12)

  • Daily housekeeping
  • Near the beach
  • Room service
  • Airport shuttle
  • Terrace
  • 24-hour front desk
  • Front-desk safe
  • Microwave in a common area
  • Refrigerator in a common area
  • Concierge services
  • Luggage storage
  • Tour/ticket assistance

Feel at home (6)

  • Refrigerator
  • Private bathroom
  • Television
  • Terrace
  • Daily housekeeping
  • Blackout drapes/curtains

Room options

Available filters for rooms
Showing 5 of 5 rooms

View all photos for Twin Room, 2 Twin Beds

Twin Room, 2 Twin Beds | Premium bedding, in-room safe, blackout drapes, free WiFi

Twin Room, 2 Twin Beds

8.0 out of 10
Very good
(1 review)

Highlights

Air conditioning
Refrigerator
Flat-screen TV
Blackout drapes/curtains
Premium bedding
Private bathroom
Cable channels
In-room safe
  • Sleeps 3
  • 2 Twin Beds

View all photos for Double Room, 1 King Bed

Double Room, 1 King Bed | Premium bedding, in-room safe, blackout drapes, free WiFi

Double Room, 1 King Bed

7.2 out of 10
Good
(10 reviews)

Highlights

Air conditioning
Refrigerator
Flat-screen TV
Blackout drapes/curtains
Premium bedding
Bathrobes
Private bathroom
Cable channels
  • Sleeps 3
  • 1 King Bed

View all photos for Double Room, 1 Double Bed

Double Room, 1 Double Bed | Premium bedding, in-room safe, blackout drapes, free WiFi

Double Room, 1 Double Bed

9.0 out of 10
Wonderful
(8 reviews)

Highlights

Air conditioning
Refrigerator
Flat-screen TV
Blackout drapes/curtains
Premium bedding
Private bathroom
Cable channels
In-room safe
  • Sleeps 2
  • 1 Double Bed

View all photos for Suite

Suite | Premium bedding, in-room safe, blackout drapes, free WiFi

Suite

10.0 out of 10
Exceptional
(1 review)

Highlights

Air conditioning
Refrigerator
Flat-screen TV
Blackout drapes/curtains
Premium bedding
Bathrobes
Private bathroom
Cable channels
  • Sleeps 4
  • 1 King Bed

View all photos for Economy Double Room without window, First Floor

Economy Double Room without window, First Floor | Premium bedding, in-room safe, blackout drapes, free WiFi

Economy Double Room without window, First Floor

Highlights

Air conditioning
Refrigerator
Flat-screen TV
Blackout drapes/curtains
Premium bedding
Private bathroom
Cable channels
In-room safe
  • Sleeps 2
  • 1 Double Bed

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Standard Double Room, Balcony | 1 bedroom, minibar, free WiFi, bed sheets

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  • Free breakfast
  • Free WiFi
  • Restaurant
  • Air conditioning
7.8 out of 10, Good, 16 reviews
Hotel Marie Real Cartagena
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About the neighborhood

Map
Calle de la Cruz No. 9 – 42, Cartagena, Bolivar, 130001

What's nearby

  • Walls of Cartagena - 3 min walk - 0.3 km
  • Clock Tower - 5 min walk - 0.4 km
  • Cartagena de Indias Convention Center - 6 min walk - 0.5 km
  • San Felipe de Barajas Castle - 13 min walk - 1.1 km
  • Bocagrande Beach - 3 min drive - 2.1 km

Getting around

  • Rafael Nunez Intl. Airport (CTG) - 9 min drive
  • Airport shuttle (surcharge)

Restaurants

  • ‪Amasa - ‬1 min walk
  • ‪Quero Arepa - ‬2 min walk
  • ‪Townhouse Rooftop - ‬3 min walk
  • ‪Restaurante La Mulata - ‬2 min walk
  • ‪Restaurante La Tinaja - ‬6 min walk

About this property

Hotel Santa Alejandria

Hotel Santa Alejandria offers a great location, putting you within a 15-minute walk of Clock Tower and Cartagena de Indias Convention Center. Also, this hotel is within a short drive of Bocagrande Beach. Fellow travelers say great things about the helpful staff.

Languages

English, Spanish

More about this property

VISIBILITY

At a glance

Hotel size

    • 14 rooms

Arriving/Leaving

    • Check-in start time: 3:00 PM; Check-in end time: midnight
    • Contactless check-in available
    • Late check-in subject to availability
    • Minimum check-in age: 18
    • Check-out time is noon
    • Contactless check-out available

Special check-in instructions

    • This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
    • Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
    • To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
    • If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation
    • For any questions, please contact the property using the information on the booking confirmation

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18

Children

    • Parents must have child's birth certificate and photo ID*
    • No cribs (infant beds)

Pets

    • Pets not allowed
    • Service animals welcome

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms

Parking

    • No onsite parking

Transfers

    • Airport shuttle from 6 AM to 10 PM*

Other information

    • Designated smoking areas
LOB_HOTELS

Property amenities

Food and drink

  • Shared microwave
  • Shared refrigerator
  • Room service (limited hours)

What to do

  • Beach nearby

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Luggage storage

Facilities

  • Safe-deposit box at front desk
  • Terrace

Accessibility

  • Upper floors accessible by stairs only
ROOM

Room amenities

Be entertained

  • Flat-screen television
  • Cable TV channels

Home comfort

  • Air conditioning (climate-controlled)

Sleep well

  • Blackout drapes/curtains
  • Premium bedding

Freshen up

  • Private bathroom
  • Shower only
  • Free toiletries
  • Hair dryer (on request)
  • Towels

Stay connected

  • Free WiFi
  • Free local calls
  • Electrical adapters/chargers

Food and drink

  • Refrigerator

More

  • Daily housekeeping
  • In-room safe
MONETIZATION_ON

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out. Fees may include applicable taxes:
  • You may be required to pay VAT (19%) at the property. Nonresident travelers who pay using a foreign card or bank transfer and present a valid passport and tourist visa may be exempt from value-added tax (19%) on tourist package bookings (accommodation plus other travel service).

Optional extras

  • Airport shuttle service is offered for an extra charge of COP 50000 per vehicle (one-way)

Children & extra beds

  • Rollaway beds are available for COP 60000.0 per night
  • If you are traveling with a child, your property may require you to present the following documents: Parents traveling into Colombia with a child under 18 may be required to present the child's birth certificate and photo ID (passport for non-Columbian citizens) upon check-in. If a relative or legal guardian is traveling into Colombia with the child, that relative or legal guardian may be required to present a notarized consent of travel signed by both parents and a copy of both parents' ID. If only one parent is traveling into Colombia with the child, that parent may be required to present a notarized consent of travel signed by the other parent. Visitors who plan to travel with children should consult with a Colombian consulate office prior to travel for further guidance.

Policies

Only registered guests are allowed in the guestrooms.
This property does not have elevators.
This property accepts credit cards, debit cards and cash.
Credit cards accepted: Visa, Mastercard, American Express, Diners Club
Cashless transactions are available.
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
Parents traveling with a child under 18 must present the child's identity card upon check-in. If only one parent or legal guardian is traveling with the child, that parent or legal guardian must also present a notarized consent of travel signed by both parents.

Also known as

Hotel Santa Alejandria Cartagena
Hotel Santa Alejandria
Santa Alejandria Cartagena
Santa Alejandria
Hotel Santa Alejandria Hotel
Hotel Santa Alejandria Cartagena
Hotel Santa Alejandria Hotel Cartagena
HELP_OUTLINE

Frequently asked questions

Are pets allowed at Hotel Santa Alejandria?

Sorry, pets aren't allowed, but service animals are welcome.

Is parking offered on site at Hotel Santa Alejandria?

Sorry, there's no onsite parking at Hotel Santa Alejandria.

Is airport shuttle service offered by Hotel Santa Alejandria?

Yes, an airport shuttle is available from 6 AM to 10 PM on request. The charge is COP 50000 per vehicle one-way.

What are the check-in and check-out times at Hotel Santa Alejandria?

Check-in start time: 3:00 PM; Check-in end time: midnight. Check-out time is noon. Contactless check-in and check-out are available.

Is there an onsite casino at Hotel Santa Alejandria?

No, this hotel doesn't have a casino, but Rio Cartagena Casino (8-min drive) is nearby.

What's the area around Hotel Santa Alejandria like?

Hotel Santa Alejandria is in Cartagena Walled City, a short 5-minute walk from Clock Tower and 11 minutes' walk from Cartagena de Indias Convention Center.

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Hotel Santa Alejandria Reviews

Reviews

8.0

Very Good

8.6/10

Cleanliness

8.8/10

Staff & service

7.6/10

Amenities

7.8/10

Property conditions & facilities

8.0/10

Eco-friendliness

Popular mentions

Location
Room
Service staff
Breakfast
Bed
Shopping
Air conditioning
Walking

What guests liked

  • Breakfast was a highlight with good options and delicious food. (8 reviews)
AI Sparkle IconFrom real guest reviews summarized by AI.

Reviews

8/10 Good

Great location, friendly staff and safe. The room is not the same as the photos and wasn't as clean in the bathroom when we arrived but decent price for travelers on a budget.
Pei-Tien, 1-night trip

8/10 Good

Great value for the money. Good breakfast, convenient to everything. Speedy check-in and checkout.
Chandra, 7-night trip

10/10 Excellent

I had a very nice stay at the hotel. I became dehydrated while I was there and spent a day in bed, feeling like death. The wonderful ladies there got me an electrolyte drink and were very kind.
Rebecca, 7-night trip

8/10 Good

Very good

Great location Good breakfast Older hotel but very clean
Joseph, 6-night trip

4/10 Poor

The hotel location was good. The staff was helpful, but we had unfortunate instant with bedbugs both my wife and I, and the room was very small with no refrigerator
THOMAS, 2-night trip

8/10 Good

The stay was comfortable. The team was very cordial and helpful. The Manager at the time, Marilyn, was very nice and approachable, easy to talk to and always willing to help.
Diana, 3-night trip

10/10 Excellent

The first thing that struck me was how friendly and pleasant the staff were at check in. Then how excellently located the hotel is in the Walled City. Room is clean and a good size. There's a common balcony next to my room that is rarely used by guests and is lovely.
chisholm, 6-night trip

6/10 Okay

Ok pretty central

Old and dated ,scruffy room and noisy earlymorning but pretty central supermarket on the corner and right in the cemtre
Daz, 1-night trip

6/10 Okay

The bathrooms were clean that well.
Anthony, 6-night trip

2/10 Terrible

I chose the option to pay part of the amount through the app and the rest at the hotel. The hotel charged me for everything, including what I had paid through the app, and they gave me no other option than to pay and fix my problem with the app, despite showing the payment receipts.
alan fernando, 5-night trip

10/10 Excellent

The best hotel in Minca
krishna, 2-night trip

10/10 Excellent

I always try to stay here when I'm in cartegena. Wonderful staff
Blaine, 1-night trip

10/10 Excellent

Lovely stay

The staff were wonderful - helped with our limited Spanish and were so patient with us. Booked a second night and they were so accommodating. The room was lovely and clean and breakfast was delicious! Location was super central and they kept our bags for us after check out which was really appreciated
Miss P M, 1-night trip

10/10 Excellent

Great stay

Amazing location, perfect value for money, excellent staf. Wifi is great, airconditioning good, warm showers.
Linda, 3-night trip

10/10 Excellent

Just had another great stay. Excellent staff.
Blaine, 2-night trip

10/10 Excellent

I've stayed here before. Very friendly staff. Very clean, and the location is awesome.
Blaine, 1-night trip

8/10 Good

Very nice hotel
James, 2-night trip

10/10 Excellent

Premium location
Paulo, 1-night trip

10/10 Excellent

It was in a Good location and close to everything
Michael, 3-night trip

8/10 Good

Located in great area, very nice hotel with nice friendly staff and very avarage, standard rooms
Robert, 3-night trip

10/10 Excellent

I always come to Cartegena. I have never stayed at this facility. I was leery at first because the price was so amazing. I couldn’t believe it so I booked it and I will tell you this was such a pleasant experience. I come to Cartegena every 2 to 3 months, I will definitely ensure that I come back to only this hotel and I’m going to bring my family as well. The staff is so understanding and so loving and so sweet—they really are the jewel of this property. This is the most convenient hotel I’ve ever stayed in when I come to Cartegena— it is so close to all of the shops and restaurants and attractions. The breakfast that they make in the morning I’m definitely going to miss as this is my last day here I wish that I could stay longer if only I didn’t have to go to work. It was such a blessing to find this property and again the affordability is unmatched the older reviews mention bedbugs. I did not have any bedbugs whatsoever. In fact, the facility was extremely clean. I read another review that mentioned about the hot water and I would like to add that the hot water is amazing. All you have to do is let it run for about 3 to 4 minutes and it works perfectly fine and stays hot. As a solo female traveler I felt safe and I really loved that they give you a map as soon as you arrive, though I know the city well I thought that was very unique and thoughtful. Diana, Camila, Victoria, and Alejandra—THANK YOU AND GOD BLESS YOU! I’ll see you soon! Johanne
Ms. Johanne, 4-night trip

8/10 Good

Cute little hotel run by females, clean, location is amazing, shops right at your doorstep. For an older hotel I would still recommend as it's location is great and price is amazing.

8/10 Good

They have hot water and a good breakfast that is included. Good location. Very economical
James, 5-night trip

10/10 Excellent

Excellent for the money
Nikolay, 2-night trip

8/10 Good

Good place to be. Very nice staff
Belmira, 2-night trip