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Best Western Plus Crystal, Hotel & Spa

4.0 star property
Art Deco hotel in Nancy with spa and indoor pool

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Located in Nancy City Centre, Best Western Plus Crystal Hotel & Spa offers a rejuvenated retreat with a luxurious spa offering Ayurvedic treatments and body scrubs. Enjoy the indoor pool, unwind on the sun loungers or explore books from the library.

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Pool
  • Spa
  • Pet friendly
  • Free WiFi
  • Air conditioning
  • Gym

Main amenities (12)

  • Daily housekeeping
  • Full-service spa
  • Indoor pool
  • Breakfast available
  • 24-hour fitness center
  • Sauna
  • Steam room
  • Bar/lounge
  • 24-hour room service
  • 3 meeting rooms
  • Meeting rooms
  • Terrace

Feel at home (6)

  • Free cribs/infant beds
  • Premium TV channels
  • Terrace
  • Daily housekeeping
  • Laundry facilities
  • Coffee/tea maker
The current price is CNY747
CNY856 total
includes taxes & fees
Jun 14 - Jun 15

Why we love this property

Work meets pleasure
Located in the city center, this hotel offers a business center with meeting rooms. After work, guests can enjoy the spa, sauna, and 24-hour room service.
Fine food and drink
The hotel offers buffet breakfast each morning. The bar creates the perfect setting for relaxing drinks, rounding out the dining experience.
Spa sanctuary
The hotel spa offers daily Ayurvedic treatments, facials, and massages. Couples' treatment rooms are available. A sauna and steam room enhance the experience.

Room options

Available filters for rooms
Showing 7 of 7 rooms

View all photos for Standard Room, 1 Double Bed, Non Smoking (Small Room)

Standard Room, 1 Double Bed, Non Smoking (Small Room) | Minibar, in-room safe, desk, laptop workspace

Standard Room, 1 Double Bed, Non Smoking (Small Room)

10.0 out of 10
Exceptional
(3 reviews)
  • 15 sq m
  • Sleeps 2
  • 1 Double Bed
  • Free WiFi

View all photos for Deluxe Room, 1 King Bed, Non Smoking (Larger Room;Twin bed on request)

Minibar, in-room safe, desk, laptop workspace

Deluxe Room, 1 King Bed, Non Smoking (Larger Room;Twin bed on request)

9.6 out of 10
Exceptional
(8 reviews)
  • 25 sq m
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Deluxe Room, 1 King Bed, Non Smoking (with Single Sofabed;Larger Room)

Minibar, in-room safe, desk, laptop workspace

Deluxe Room, 1 King Bed, Non Smoking (with Single Sofabed;Larger Room)

  • 25 sq m
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

View all photos for Exclusive Suite, 1 King Bed, Non Smoking, Terrace (Twin bed on request;with Sofabed)

Exclusive Suite, 1 King Bed, Non Smoking, Terrace (Twin bed on request;with Sofabed) | Minibar, in-room safe, desk, laptop workspace

Exclusive Suite, 1 King Bed, Non Smoking, Terrace (Twin bed on request;with Sofabed)

  • 50 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed
  • Free WiFi

View all photos for Superior Room, 1 Queen Bed, Non Smoking

Superior Room, 1 Queen Bed, Non Smoking | Minibar, in-room safe, desk, laptop workspace

Superior Room, 1 Queen Bed, Non Smoking

8.8 out of 10
Excellent
(8 reviews)
  • 20 sq m
  • Sleeps 2
  • 1 Queen Bed
  • Free WiFi

View all photos for Deluxe Room, 1 King Bed, Non Smoking (Larger Room;Twin bed on request)

Deluxe Room, 1 King Bed, Non Smoking (Larger Room;Twin bed on request) | Minibar, in-room safe, desk, laptop workspace

Deluxe Room, 1 King Bed, Non Smoking (Larger Room;Twin bed on request)

9.0 out of 10
Wonderful
(2 reviews)
  • 25 sq m
  • Sleeps 4
  • 1 King Bed
  • Free WiFi

View all photos for Junior Suite, 1 King Bed, Non Smoking (with Sofabed)

Junior Suite, 1 King Bed, Non Smoking (with Sofabed) | Minibar, in-room safe, desk, laptop workspace

Junior Suite, 1 King Bed, Non Smoking (with Sofabed)

  • 1 bedroom
  • Sleeps 4
  • 1 King Bed
  • Free WiFi

Similar properties

Exterior
Hotel De Guise
Nancy City Centre
  • Free WiFi
  • 24/7 front desk
  • Non-smoking
9.2 out of 10, Wonderful, 648 reviews
The price is CNY583
CNY663 total
includes taxes & fees
May 17 - May 18
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About the neighborhood

Map
5 Rue Chanzy, Nancy, Meurthe-et-Moselle, 54000

What's nearby

  • Congress Center Jean Prouve - 3 min walk - 0.3 km
  • Place Stanislas - 6 min walk - 0.6 km
  • Nancy Hotel de Ville - 6 min walk - 0.6 km
  • Nancy Cathedral - 8 min walk - 0.7 km
  • Parc de la Pepiniere - 9 min walk - 0.8 km

Getting around

  • Metz (ETZ-Metz - Nancy - Lorraine) - 40 min drive
  • Epinal (EPL-Mirecourt) - 55 min drive
  • Nancy Station - 5 min walk
  • Nancy Jarville-la-Malgrange Station - 11 min drive
  • Nancy Champigneulles Station - 15 min drive

Restaurants

  • ‪L'Excelsior - ‬3 min walk
  • ‪Le Bouche à Oreille - ‬4 min walk
  • ‪Quick - ‬2 min walk
  • ‪Apach' - ‬3 min walk
  • ‪Brasserie Robe des champs - ‬1 min walk

About this property

Best Western Plus Crystal, Hotel & Spa

Located near a train station, Best Western Plus Crystal, Hotel & Spa is a great choice for a stay in Nancy. Guests can go for a swim in the indoor pool and visit the spa to be pampered with massages, facials, or body scrubs. This Art Deco hotel also features a bar/lounge, a 24-hour fitness center, and a sauna.

At a glance

DONE

Hotel size

    • 81 rooms
    • Arranged over 6 floors
DONE

Arriving/Leaving

    • Check-in start time: 4:00 PM; Check-in end time: anytime
    • Minimum check-in age: 18
    • Check-out time is noon
    • Contactless check-out available
DONE

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property
    • Information provided by the property may be translated using automated translation tools
    • From Monday to Friday, sauna and hammam opening hours are 4-6 PM.
DONE

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Pets

    • Pets allowed (2 total)*
    • Service animals welcome
    • Restrictions apply*
    • Food and water bowls available
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms
LOCAL_PARKING

Parking

    • No onsite parking
DONE

Other information

    • Smoke-free property

Property amenities

Food and drink

  • Buffet breakfast (surcharge) 6:30 AM–10:30 AM on weekdays and 6:30 AM–11:00 AM on weekends
  • Bar/lounge
  • 24-hour room service

Working away

  • 3 meeting rooms
  • Computer station
  • Coworking spaces

Services

  • 24-hour front desk
  • Concierge services
  • Dry cleaning/laundry services
  • Luggage storage
  • Multilingual staff
  • Pool loungers

Facilities

  • 3 buildings/towers
  • Built in 1889
  • Safe-deposit box at front desk
  • Terrace
  • Library
  • 24-hour fitness center
  • An indoor pool
  • Full-service spa
  • Sauna
  • Steam room
  • Banquet hall
  • Art Deco architecture

Accessibility

  • Elevator
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible lounge
  • Stair-free path to entrance

Room amenities

Be entertained

  • 43-inch flat-screen TV
  • Premium satellite channels

Home comfort

  • Air conditioning (climate-controlled) and heating
  • Minibar
  • Espresso maker
  • Electric kettle
  • Bathrobes and slippers

Sleep well

  • Blackout drapes/curtains
  • Soundproofed rooms
  • Free crib/infant bed
  • Bed sheets provided

Freshen up

  • Free toiletries
  • Hair dryer
  • Towels
  • Toothbrush and toothpaste (on request)

Stay connected

  • Desk
  • Free WiFi
  • Phone
  • Desk chair

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe

Special features

Spa

The onsite spa has couples treatment room(s). Services include facials, body scrubs, and body treatments. A variety of treatment therapies are provided, including Ayurvedic. The spa is equipped with a sauna and a steam room.

The spa is open daily. Children under 16 years old are not allowed in the spa without adult supervision. Guests under 16 years old are not allowed in the spa.

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out. Fees may include applicable taxes:
  • A tax is imposed by the city: EUR 2.20 per person, per night. This tax does not apply to children under 18 years of age.

Optional extras

  • Buffet breakfast is offered for an extra charge of approximately EUR 19.50 for adults and EUR 8 for children

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from January 4 to February 10:
  • Sauna
  • Spa
  • Swimming pool
The following facilities are closed on Sunday:
  • Bar/lounge

Pets

  • Service animals exempt from fees
  • Pets are allowed for an extra charge of EUR 15 per pet, per day

Pool, spa, & gym (if applicable)

  • Children under 16 years old are not allowed in the swimming pool without adult supervision
  • Guests under 16 years old are not allowed in the spa, and guests under 16 years old are only allowed with adult supervision
  • Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Policies

This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.

Some facilities may have restricted access. Guests can contact the property for details using the contact information on the booking confirmation.

Guests can rest easy knowing there's a fire extinguisher, a smoke detector, and a first aid kit on site.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

This property accepts credit cards and cash.

Credit cards accepted: Visa, Mastercard, Union Pay

Cash transactions at this property cannot exceed EUR 1000, due to national regulations. For further details, please contact the property using information in the booking confirmation.

This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western).

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Children under 16 years old are allowed in the pool from 10 AM to 11:50 AM on Mondays, and from 8 AM to 9:50 AM from Tuesday to Sunday and must be accompanied by an adult. For safety reasons, the sauna and hammam are not permitted for guests under 16 years old.

National rating

This property has received its official star rating from the French Tourism Development Agency, ATOUT France.

Also known as

Best Western Crystal Nancy

Best Western Hotel Crystal

Best Western Hotel Crystal Nancy

Best Western Crystal

Best Western Nancy

Nancy Best Western

Best Western Hotel Crystal

Best Plus Crystal, & Spa Nancy

Best Western Plus Crystal, Hotel & Spa Hotel

Best Western Plus Crystal, Hotel & Spa Nancy

Best Western Plus Crystal, Hotel & Spa Hotel Nancy

Frequently asked questions

Is there a pool at Best Western Plus Crystal, Hotel & Spa?

Yes, there's an indoor pool.

Are pets allowed at Best Western Plus Crystal, Hotel & Spa?

Yes, pets are welcome, with a limit of 2 total. There's a charge of EUR 15 per pet, per day. Service animals are exempt from fees. Food and water bowls are available. Some restrictions may apply, so please contact the property for more details.

Is parking offered on site at Best Western Plus Crystal, Hotel & Spa?

Sorry, there's no onsite parking at Best Western Plus Crystal, Hotel & Spa.

What are the check-in and check-out times at Best Western Plus Crystal, Hotel & Spa?

Check-in start time: 4:00 PM; Check-in end time: anytime. Check-out time is noon. Contactless check-out is available.

What is there to do at Best Western Plus Crystal, Hotel & Spa and nearby?

Best Western Plus Crystal, Hotel & Spa has a spa and an indoor pool, as well as a 24-hour fitness center.

What's the area around Best Western Plus Crystal, Hotel & Spa like?

Best Western Plus Crystal, Hotel & Spa is in Nancy City Centre, a short 5-minute walk from Nancy Station and 4 minutes' walk from Congress Center Jean Prouve.

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Reviews

Best Western Plus Crystal, Hotel & Spa Reviews

8.6

Excellent

9.0

Cleanliness

8.4

Location

8.8

Staff & service

8.4

Property conditions & facilities

Popular mentions

Room
Location
Value

Reviews

Verified

10/10 Exceptional

Very nice rooms, great spa
David, 3-night trip
Verified

10/10 Exceptional

Art Nouveau weekend in Nancy

Great weekend in the heart of Nancy. A very cosy and welcoming hotel with great cocktails, tasty breakfast and a chic spa.
Kamil, 1-night trip
Verified

10/10 Exceptional

Extremely well run hotel. Excellent property conditions. Wonderful bed.
Eduardo, 1-night trip
Verified

10/10 Exceptional

A five minute walk from the train station. Easy walk to most sights and shopping. Multilingual staff very friendly and helpful.
Kevin, 4-night trip
Verified

8/10 Very good

Great stay in Nancy

The Best Western Crystal Palace in Nancy was an easy walk from the train station. It was perfect for walking to shopping nearby or for heading to Stanislas Square for sightseeing or dining. The staff was great and very friendly.
David, 2-night trip
Verified

8/10 Very good

Convenient stay option in Nancy

Good stay in Nancy at the BW within walking distance from the train station and to Place Stanislas. Updated lobby and room, though small was clean, quiet and comfortable. Enjoyed the breakfast, though we also took cheaper coffee and croissants options nearby.
Bed
Desk and closet
Room view
Carl S, 2-night trip
Verified

10/10 Exceptional

****

Great location, modern and spacious rooms, and above all, wonderful staff. Breakfast is okay.
SYLVIA, 2-night trip
Verified

10/10 Exceptional

Great property. Very very central. The 50minutes included in the spa a great plus. Great service. Great breakfast. Nice bar in the evening with Cuban latin music. Rooms are France small. So is the elevator. We had a great time - recharging the batteries.
Alex, 2-night trip
Verified

8/10 Very good

Overall a good experience

The check in was complicated because the credit card machine to put a hold on the card, didn’t work. I had to go back. The room was really tiny but other than that all good. The hotel is at 3 min from the train station so its location is very strategic.
Annie, 2-night trip
Verified

10/10 Exceptional

Great reception, nice hotel
Christoffer, 1-night trip
Verified

8/10 Very good

Quiet clean and comfortable place to stay in Nancy.
Jennifer, 2-night trip
Verified

10/10 Exceptional

Great staff service and checkin. Room excellent. Handy to all parts of the city.
Michael, 2-night trip
Verified

10/10 Exceptional

Everything was perfect, thank you
David, 1-night trip
Verified

10/10 Exceptional

Welcoming

Great location. Helpful staff. Clean room. Nice terrace bar. Nice pool
Robert, 5-night trip
Verified

10/10 Exceptional

Top
Stéphanie, 2-night trip
Verified

10/10 Exceptional

Location, services, value
Alton, 1-night trip
Verified

8/10 Very good

Convenient stay option in Nancy

Good stay in Nancy at the BW within walking distance from the train station and to the sights around Place Stanislas. Updated lobby and the room, though small, was clean, quiet and comfortable. Extensive breakfast buffet is available, though you can also find good coffee/pastry spots nearby. Overall enjoyed our stay at the BW Plus Crystal.
Bed
Desk and closet
Room view
Carl S, 2-night trip
Verified

10/10 Exceptional

.
Michel, 2-night trip
Verified

10/10 Exceptional

We do not always stay in hotels but we had horrible experience with another housing option in town. We could not stay there for three more nights so I made quick reservation on Expedia and we went right to the hotel. It was only 10 in the morning but we had not had a lot of sleep. Checkin was not til 4. Staff was very kind and let us chill in lobby and got us room by one which was incredibly appreciative. Thanks so much.
jeffrey, 3-night trip
Verified

10/10 Exceptional

RAS
Myriem, 2-night trip
Verified

10/10 Exceptional

Très bien
ludivine, 1-night trip
Verified

8/10 Very good

La piscine pourrait être un peu plus chaude
Serge, 2-night trip
Verified

10/10 Exceptional

Bien
Vincenzo, 1-night trip
Verified

10/10 Exceptional

Quarto sempre limpo! Hotel novo ou reformado!
Kalinka, 5-night trip
Verified

10/10 Exceptional

Belle chambre, petite mais fonctionnelle. Accès spa et piscine très agréable pour se détendre après une bonne journée
Fabien, 1-night trip