1. Unclear direction information to the hotel (The hotel didn't even inform me which Golden Sands Hotel I should go after I booked the room on this website).
2. The first room they gave me couldn't be opened so they changed one for me; somehow, the telephone in the second room was broken so I couldn't call my friend in another room and the front desk.
3. Unfriendly service attitude. When I complained the things above to the staff at the front desk, he only answered me "we always inform our customers the number of the building" and then totally ignored me afterwards. Keeping ignoring me even I showed him the confirmation I received after I booked the room online.
No entiendo porque me cobraron algo más al salir de la habitación sin autorizarme que me cobrarían eso.
Michael
Michael,5 晚行程
Hotels.com真实住客点评
2/10 很差
2025 年 6 月 28 日
The hotel is so noisy and the security he enter my room and he push me I full down
AHMED
AHMED,1 晚行程
Expedia真实住客点评
10/10 绝佳
2025 年 6 月 27 日
eslam
eslam,1 晚行程
Expedia真实住客点评
10/10 绝佳
2025 年 6 月 25 日
eslam
eslam,1 晚行程
Expedia真实住客点评
2/10 很差
2025 年 6 月 22 日
So dirty room , no tea no coffee, no control on people they just shouting in lobby
Muhammad
Muhammad,1 晚家庭旅行
Expedia真实住客点评
2/10 很差
2025 年 6 月 15 日
Tanimu
Tanimu,1 晚行程
Expedia真实住客点评
10/10 绝佳
2025 年 5 月 24 日
C’était parfait
Laetitia
Laetitia,5 晚行程
Ebookers真实住客点评
2/10 很差
2025 年 5 月 20 日
Dirty room generally, stained carpets, moldy bathroom, stinking with a smoky odour.
Many bars in the building that are very loud every night.
Reception wanted to retain our passports which was never stated as a requirement in the ad.
DOROTHY CHIEDZA
DOROTHY CHIEDZA,3 晚结伴旅行
Expedia真实住客点评
2/10 很差
2025 年 5 月 17 日
真实旅客
1 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 5 月 3 日
mahmod
mahmod,1 晚行程
Expedia真实住客点评
4/10 尚可
2025 年 4 月 20 日
Rooms are dirty with awful smell and in 2 nights stay water bottle were charged on 2nd night.
It can't be Dubai hotel
Aman
Aman,2 晚商务旅行
Hotels.com真实住客点评
2/10 很差
2025 年 3 月 24 日
Muy feo y siempre engañan que tienen alberca y nunca las tienen funcionando
Emilio
Emilio,1 晚行程
Expedia真实住客点评
2/10 很差
2025 年 3 月 16 日
Très déçu nous avons pris une chambre dans cet hôtel en attendant notre avion nous voulions profiter de la piscine mais elle est en travaux or cela n’était mentionné nulle part.
eva
eva,1 晚结伴旅行
Hotels.com真实住客点评
2/10 很差
2025 年 2 月 15 日
Don't stay there
Fakhr ElDin
Fakhr ElDin,8 晚商务旅行
Expedia真实住客点评
4/10 尚可
2025 年 2 月 12 日
Byounghee
Byounghee,9 晚行程
Hotels.com真实住客点评
4/10 尚可
2025 年 2 月 3 日
BYOUNGHEE
BYOUNGHEE,6 晚行程
Hotels.com真实住客点评
2/10 很差
2025 年 1 月 18 日
The whole room was sticky and too much flies and bedbugs
Naima
Naima,1 晚行程
Expedia真实住客点评
4/10 尚可
2025 年 1 月 14 日
Would not come back
Room not ready upon arrival, no towels in room, room was not non-smoking room as requested, noise from nightclub in the lobby area could even in 5th floor, mould and old dirt everywhere.
真实旅客
2 晚家庭旅行
Hotels.com真实住客点评
4/10 尚可
2025 年 1 月 13 日
Poor condition, would not recommend.
The room was dirty, specially the bathroom, and the water was leaking in the bathroom. Not a pleasant stay.