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Secrets Akumal Riviera Maya - Adults Only - All Inclusive

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On the sun-kissed shores of Akumal Beach, Secrets Akumal Riviera Maya - Adults Only - All Inclusive offers an ultimate escape. Soak up some fun in the sun at one of three outdoor pools, unwind with yoga classes or a body treatment at Secrets Spa, and enjoy refreshing cocktails at one of two poolside bars or a swim-up bar. With seven restaurants to choose from and free WiFi throughout your stay previous guests rave about this beach locale’s exceptional staff.
VIP Access

Reviews

9.6 out of 10, Loved by guests
Top-rated by travelers

Popular amenities

  • Airport transfer
  • Free parking
  • Free WiFi

Main amenities (12)

  • Daily housekeeping
  • Winery
  • Near the beach
  • 7 restaurants and 2 poolside bars
  • 7 bars/lounges
  • Full-service spa
  • 3 outdoor pools and 3 hot tubs
  • Nightclub
  • Rooftop terrace
  • 2 outdoor tennis courts
  • Fitness center
  • Sauna

Feel at home (6)

  • Rollaway/extra beds available (surcharge)
  • Private bathroom
  • Private hot tub
  • Separate bathtub and shower
  • Premium TV channels
  • Garden
The current price is CNY2,512
CNY3,061 total
includes taxes & fees
Aug 13 - Aug 14

Why we love this property

Beachfront bliss
Complimentary cabanas dot the white sandy beach at this all-inclusive resort. Beachside massages and ocean-view dining enhance the experience.
Work and play paradise
Beachfront work hub offers meeting spaces, computers, and business amenities. Later, enjoy spa treatments, hot tubs, and drinks at seven bars.
Taste sensation paradise
Savor seafood with ocean views, explore Mexican cuisine, and delight in vegan options across 7 restaurants, a cafe, 7 bars, and an on-site winery.

Room options

Available filters for rooms
Showing 24 of 24 rooms

View all photos for Junior Suite King Tropical View

A hotel room with a large bed, a desk with a TV, a balcony with chairs, and a ceiling fan.

Junior Suite King Tropical View

9.4 out of 10
Exceptional
(20 reviews)
  • Garden view
  • 50 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Junior Suite King Partial Ocean View

A modern hotel room with a large bed, a TV, a desk with a chair, and a balcony with a view of the outdoors.

Junior Suite King Partial Ocean View

9.4 out of 10
Exceptional
(10 reviews)
  • Partial ocean view
  • 50 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Junior Suite Swim Out King

A modern hotel room with a large bed, a TV, a desk with a chair, and a balcony with a view of the outdoors.

Junior Suite Swim Out King

9.4 out of 10
Exceptional
(14 reviews)
  • Garden view
  • 51 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Preferred Club Junior Suite Tropical View King

A spacious bedroom with a large bed, a wooden headboard, a bench, and a dining area with chairs and a table.

Preferred Club Junior Suite Tropical View King

10.0 out of 10
Exceptional
(12 reviews)
  • Garden view
  • 53 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Preferred Club Junior Suite Ocean View King

A spacious bedroom with a large bed, a desk, and a balcony with a view.

Preferred Club Junior Suite Ocean View King

9.0 out of 10
Wonderful
(20 reviews)
  • Ocean view
  • 53 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Preferred Club Junior Suite Swim Out King

A spacious bedroom with a large bed, a desk, and a view of a pool.

Preferred Club Junior Suite Swim Out King

9.8 out of 10
Exceptional
(17 reviews)
  • Garden view
  • 53 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Preferred Club Junior Suite Ocean Front King

A spacious bedroom with a large bed, a wooden headboard, a bedside table with a vase of flowers, and a view of a lush garden through a large window.

Preferred Club Junior Suite Ocean Front King

10.0 out of 10
Exceptional
(1 review)
  • Ocean view
  • 53 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Romance Master Suite Ocean View

A hotel room with a large bed, a ceiling fan, a view of palm trees, and a balcony with outdoor seating.

Romance Master Suite Ocean View

  • Ocean view
  • 119 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Romance Master Suite Ocean Front

A hotel room with a large bed, a seating area with a view of the ocean, and a ceiling fan.

Romance Master Suite Ocean Front

10.0 out of 10
Exceptional
(2 reviews)
  • Ocean view
  • 119 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Presidential Suite

A hotel room with a large bed, a seating area with a view of the ocean, and a ceiling fan.

Presidential Suite

  • Sea view
  • 331 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Junior Suite Double Tropical View

A hotel room with two beds, a desk, a chair, a balcony with a view of greenery, and a ceiling fan.

Junior Suite Double Tropical View

9.8 out of 10
Exceptional
(6 reviews)
  • Garden view
  • 51 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Double Beds
  • Free WiFi

View all photos for Junior Suite Double Partial Ocean View

A hotel room with two beds, a desk, a chair, a dining table, and a large window with a view.

Junior Suite Double Partial Ocean View

  • Partial ocean view
  • 51 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Double Beds
  • Free WiFi

View all photos for Preferred Club Junior Suite Ocean View Double

A hotel room with two beds, a desk, a chair, and a view of the outdoors.

Preferred Club Junior Suite Ocean View Double

9.0 out of 10
Wonderful
(2 reviews)
  • Ocean view
  • 53 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Double Beds
  • Free WiFi

View all photos for Junior Suite Ocean View King

A spacious bedroom with a large bed, a desk, and a balcony with a view.

Junior Suite Ocean View King

9.2 out of 10
Wonderful
(17 reviews)
  • Ocean view
  • 50 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Junior Suite Ocean View Double

A hotel room with two beds, a desk, a chair, a dining table, and a large window with a view.

Junior Suite Ocean View Double

9.4 out of 10
Exceptional
(3 reviews)
  • Ocean view
  • 50 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Double Beds
  • Free WiFi

View all photos for Preferred Club Junior Suite Tropical View Double

A hotel room with two beds, a balcony, a ceiling fan, and a view of palm trees.

Preferred Club Junior Suite Tropical View Double

10.0 out of 10
Exceptional
(1 review)
  • Garden view
  • 53 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Double Beds
  • Free WiFi

View all photos for Romance Master Suite Swim Out King

A hotel room with a bed, a desk, a chair, a small table, a bathroom, and a view of the ocean.

Romance Master Suite Swim Out King

9.8 out of 10
Exceptional
(6 reviews)
  • Garden view
  • 119 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Junior Suite King

A spacious bedroom with a large bed, a wooden headboard, a bedside table with a vase of flowers, and a view of a lush garden through a large window.

Junior Suite King

10.0 out of 10
Exceptional
(3 reviews)
  • Garden view
  • 50 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Junior Suite Double

A hotel room with two beds, a desk, a chair, a balcony with a view of greenery, and a ceiling fan.

Junior Suite Double

  • Garden view
  • 51 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Double Beds
  • Free WiFi

View all photos for Junior Suite Swim Out Double

A hotel room with two beds, a large window, and a balcony with outdoor seating.

Junior Suite Swim Out Double

  • Garden view
  • 51 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Double Beds
  • Free WiFi

View all photos for Preferred Club Junior Suite Swim Out Double

A hotel room with two beds, a large window, and a balcony with outdoor seating.

Preferred Club Junior Suite Swim Out Double

  • Garden view
  • 53 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Double Beds
  • Free WiFi

View all photos for Preferred Club Junior Suite Ocean Front Double

A hotel room with two beds, a desk, a chair, and a view of the outdoors.

Preferred Club Junior Suite Ocean Front Double

  • Ocean view
  • 53 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed
  • Free WiFi

View all photos for Preferred Club Junior Suite Ocean Front Swim Out King

A spacious bedroom with a large bed, a wooden headboard, a bedside table with a vase of flowers, and a view of a lush garden through a large window.

Preferred Club Junior Suite Ocean Front Swim Out King

  • Ocean view
  • 53 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Romance Master Suite Ocean Front Swim Out

A hotel room with a bed, a desk, a chair, a small table, a bathroom, and a view of the ocean.

Romance Master Suite Ocean Front Swim Out

  • Ocean view
  • 119 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

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About the neighborhood

Map
Carretera Federal 307, km 254 600, Pueblo de Akumal, Akumal, QROO, 77760

What's nearby

  • Akumal Beach - 6 min walk - 0.6 km
  • Akumal Ecological Center - 9 min walk - 0.8 km
  • Hekab Be Biblioteca - 9 min walk - 0.8 km
  • South Akumal Beach - 3 min drive - 3.2 km
  • Xel-Há Park - 9 min drive - 13.5 km

Getting around

  • Tulum Intl. Airport (TQO) - 63 min drive
  • Cancun Intl. Airport (CUN) - 71 min drive
  • Cozumel Intl. Airport (CZM) - 26.3 miles/42.4 km
  • Airport shuttle (surcharge)

Restaurants

  • ‪Bahia Principe Grand Coba - ‬6 min drive
  • ‪Thali Restaurant - ‬6 min drive
  • ‪Restaurant Kukulkan - ‬7 min drive
  • ‪Restaurante Yucatan - ‬5 min drive
  • ‪The Truck - ‬6 min drive

About this property

Secrets Akumal Riviera Maya - Adults Only - All Inclusive

  • Secrets Akumal Riviera Maya - Adults Only - All Inclusive puts you within a 10-minute walk of Akumal Beach and features a winery and a nightclub. Guests can visit the spa to be pampered with deep-tissue massages, aromatherapy, or hydrotherapy, and Oceana, one of 7 restaurants, serves seafood and is open for dinner. Other highlights at this luxurious property include 3 outdoor pools, a rooftop terrace, and a beach bar. The pool and helpful staff get great marks from fellow travelers.

All inclusive details

  • All-inclusive room rates at Secrets Akumal Riviera Maya - Adults Only - All Inclusive are available. These rates are higher because they include onsite food and beverages in the room rate (some restrictions may apply).

Gratuities and taxes

  • Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

    • All meals, snacks, and beverages included
    • 24-hour room service

At a glance

DONE

Hotel size

    • 434 rooms
    • Arranged over 5 floors
DONE

Arriving/Leaving

    • Check-in start time: 3:00 PM; Check-in end time: 11:00 PM
    • Late check-in subject to availability
    • Minimum check-in age: 18
    • Check-out time is noon
DONE

Special check-in instructions

    • Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
    • To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
    • If you are planning to arrive after 11:00 PM please contact the property in advance using the information on the booking confirmation
    • Information provided by the property may be translated using automated translation tools
DONE

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum guest age is 18
    • Minimum check-in age is 18
DONE

Children

    • No cribs (infant beds)
DONE

Pets

    • No pets or service animals allowed
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms
LOCAL_PARKING

Parking

    • Free onsite self parking
    • Free onsite valet parking
DONE

Transfers

    • Airport shuttle*
DONE

Other information

    • Designated smoking areas
    • Caters to adults only

Property amenities

Food and drink

  • 7 restaurants
  • 7 bars/lounges
  • 2 poolside bars
  • Beach bar
  • Swim-up bar
  • Coffee shop
  • Coffee/tea in a common area
  • Barbecue grills
  • Private dining
  • Free daily reception
  • 24-hour room service
  • Snack bar/deli

What to do

  • Tennis
  • Fitness classes
  • Yoga classes
  • Beach volleyball
  • Archery
  • Snorkeling
  • Shopping
  • Pool table
  • Beach nearby
  • Ecotours nearby
  • Kayaking nearby
  • Scuba diving nearby

Working away

  • Business center
  • Meeting rooms
  • Computer station
  • Conference center (15000 square feet of space)

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Hair salon
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop
  • Beach cabanas (surcharge)
  • Free bicycle rentals
  • Pool cabanas (surcharge)
  • Beach sun loungers
  • Beach towels
  • Beach umbrellas
  • Pool loungers
  • Pool umbrellas
  • Romance packages

Facilities

  • 11 buildings/towers
  • Built in 2015
  • ATM/banking
  • Safe-deposit box at front desk
  • Rooftop terrace
  • Garden
  • Picnic area
  • Fitness center
  • Adjacent to a golf course
  • 3 outdoor pools
  • Full-service spa
  • Nightclub
  • 3 hot tubs
  • 2 outdoor tennis courts
  • Sauna
  • Massage/treatment rooms
  • Steam room
  • Winery on site
  • Vegan dining options
  • Vegetarian dining options
  • Locally-owned & organized tours & activities
  • Local artist showcase
  • Double-glazed windows
  • Comprehensive food waste policy
  • Banquet hall
  • Traditional architecture

Accessibility

  • Elevator
  • Elevator door width (inches): 39
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible registration desk height (inches): 59
  • Wheelchair-accessible spa
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible lounge
  • Wheelchairs available on site
  • Magnifying mirror
  • Well-lit path to entrance
  • Smooth flooring in room

Room amenities

Be entertained

  • 42-inch flat-screen TV
  • Premium cable channels
  • Pay movies

Home comfort

  • Air conditioning (climate-controlled)
  • Ceiling fan
  • Free stocked minibar
  • Espresso maker
  • Bathrobes and slippers
  • Iron/ironing board

Sleep well

  • Pillow menu
  • Blackout drapes/curtains
  • Turndown service
  • Single sofa bed
  • Premium bedding
  • Free rollaway/extra bed

What to enjoy

  • Private indoor hot tub
  • Furnished balcony/patio

Freshen up

  • Private bathroom
  • Jetted bathtub
  • Separate bathtub and shower
  • Rainfall showerhead
  • Free toiletries
  • Hair dryer
  • Towels

Stay connected

  • Desk
  • Free WiFi
  • Phone

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe (laptop compatible)

Special features

Spa

Secrets Spa has 12 treatment rooms including rooms for couples and outdoor treatment areas. Massages are available on the beach and in the spa; other services include deep-tissue massages, hot stone massages, and sports massages. The spa is equipped with a sauna, a hot tub, and a steam room. A variety of treatment therapies are provided, including aromatherapy, hydrotherapy, and reflexology. The spa is open daily.

Dining

Oceana - This poolside seafood restaurant specializes in seafood and serves dinner only. Guests can enjoy drinks at the bar. Open select days.
El Patio - This restaurant specializes in Mexican cuisine and serves dinner only. Guests can enjoy drinks at the bar. Open select days.
Market Cafe - This buffet restaurant specializes in international cuisine and serves breakfast and lunch. Guests can enjoy drinks at the bar. Open daily.
Himitsu - This restaurant specializes in Asian cuisine and serves dinner only. Guests can enjoy drinks at the bar. Open select days.
Portofino - This restaurant specializes in Italian cuisine and serves dinner only. Guests can enjoy drinks at the bar. Open select days.

Fees & policies

Optional extras

  • Airport shuttle service is offered for an extra charge

Pool, spa, & gym (if applicable)

  • Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Policies

This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
Only registered guests are allowed in the guestrooms.
Guests can rest easy knowing there's a fire extinguisher, a smoke detector, and a security system on site.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.
This property accepts credit cards and debit cards. Cash is not accepted.
Credit cards accepted: Visa, Mastercard, American Express
Cashless transactions are available.
A fee for a mandatory New Year's Eve gala dinner is included in the total price displayed for stays on December 31.
Property Registration Number 011-025-000563/2026

Also known as

Secrets Akumal Riviera Maya All Inclusive Adults
Secrets Riviera Maya All Inclusive
Secrets Riviera Maya All Inclusive Adults
Secrets Akumal Riviera Maya Adults
Secrets Riviera Maya Adults
Secrets Akumal Riviera Maya All Inclusive
Secrets Akumal Riviera Maya All Inclusive Adults Only
Secrets Riviera Maya All Inclusive Adults All-inclusive property
Secrets Riviera Maya Inclusiv

Frequently asked questions

Does Secrets Akumal Riviera Maya - Adults Only - All Inclusive offer free cancellation for a full refund?

Yes, Secrets Akumal Riviera Maya - Adults Only - All Inclusive does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Is there a pool at Secrets Akumal Riviera Maya - Adults Only - All Inclusive?

Yes, there are 3 outdoor pools.

Are pets allowed at Secrets Akumal Riviera Maya - Adults Only - All Inclusive?

Sorry, pets and service animals aren't allowed.

Is parking offered on site at Secrets Akumal Riviera Maya - Adults Only - All Inclusive?

Yes, there's free self and valet parking.

Is airport shuttle service offered by Secrets Akumal Riviera Maya - Adults Only - All Inclusive?

Yes, an airport shuttle is available.

What are the check-in and check-out times at Secrets Akumal Riviera Maya - Adults Only - All Inclusive?

Check-in start time: 3:00 PM; Check-in end time: 11:00 PM. Check-out time is noon.

What is there to do at Secrets Akumal Riviera Maya - Adults Only - All Inclusive and nearby?

Have fun with onsite activities like archery, snorkeling, and volleyball and improve your game at the onsite tennis courts. Additional recreation onsite includes fitness classes, volleyball, and yoga. Indulge in a treatment at the spa and soothe your senses in one of the 3 hot tubs. Secrets Akumal Riviera Maya - Adults Only - All Inclusive also has 2 poolside bars, 7 bars, and a nightclub, as well as a winery, a sauna, and a steam room.

Are there restaurants at or near Secrets Akumal Riviera Maya - Adults Only - All Inclusive?

Yes, there are 7 onsite restaurants, featuring seafood, ocean views, and poolside dining.

Does Secrets Akumal Riviera Maya - Adults Only - All Inclusive have rooms with private hot tubs?

Yes, each room has a private indoor hot tub and a jetted bathtub.

Does Secrets Akumal Riviera Maya - Adults Only - All Inclusive have any outdoor private spaces?

Yes, every room features a furnished balcony or patio.

What's the area around Secrets Akumal Riviera Maya - Adults Only - All Inclusive like?

Secrets Akumal Riviera Maya - Adults Only - All Inclusive is located on the waterfront, a short 10-minute walk from Akumal Ecological Center and 8 minutes' walk from Akumal Beach.

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Reviews

Secrets Akumal Riviera Maya - Adults Only - All Inclusive Reviews

9.6

Exceptional

9.8

Cleanliness

9.8

Amenities

9.8

Staff & service

9.8

Property conditions & facilities

Guest review summary

What guests liked

  • The food at the resort was consistently excellent with many options available, including delicious buffets, restaurants, and no extra pet fee policy. (144 reviews)
  • The pool area was clean, fun, and offered a variety of activities and entertainment options. (66 reviews)
  • The beach was pristine, with soft white sand and unbelievably clear turquoise water, perfect for snorkeling and relaxing. (83 reviews)
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From real guest reviews summarized by AI.

Popular mentions

Service staff
Food
Room
Beach
Restaurant
Entertainment
Drinks
Recreation
Trip
Concierge

Reviews

Verified review

10/10 Exceptional

Very clean facility! Great service ! Good was fantastic as long as you stick with what they do best …. Grilled meats and veggies and fresh seafood . Churros and salads very cream . Excellent evening entertainment and day time pool activities . I will return!
Keri, 6-night trip
Verified review

10/10 Exceptional

Resort was Amazing !! Food was Amazing !! Staff was second to None!!
Jamie, 4-night trip
Verified review

10/10 Exceptional

Property was beautiful, people were very kind and the service is the best!
Mark, 5-night trip
Verified review

10/10 Exceptional

Absolutely amazing!! I had such a good experience for our honeymoon. Everything felt extremely safe. They respected our privacy. The food was amazing and the resort was absolutely beautiful.
Nelaina, 3-night trip
Verified review

10/10 Exceptional

Everything was great! The room was very nice, and the staff was the best.
William Earl, 4-night trip
Verified review

10/10 Exceptional

The dining options are excellent, the staff was friendly and helpful.
Macario, 4-night trip
Verified review

10/10 Exceptional

Beautiful resort, attentive staff, lot of fun. Thank you all!
John, 4-night trip
Verified review

8/10 Very good

The service was truly amazing.the grounds are lush and beautifully maintained.fantastic pool area. Great live music. Food was delicious with so many option to choose from. We lived our stay here.
Sitting area at the coffee shop
View from the room
Lush green walkway
sukhjit, 4-night trip
Verified review

10/10 Exceptional

Room was spotless. Staff was extremely friendly and accommodating. Preferred lounge was very nice.
Neil, 5-night trip
Verified review

10/10 Exceptional

Loved the service staff, food, and beach area
Joe Ward, 4-night trip
Verified review

10/10 Exceptional

Staff! And everything!
Lauren, 3-night trip
Verified review

10/10 Exceptional

We had a blast great food great people and great staff. Super accommodating and a blast with all the activities.
Patrick, 4-night trip
Verified review

10/10 Exceptional

Would highly recommend. We’ve stayed at many resorts in Mexico and this one exceeded our expectations. We wanted the higher end all inclusive feel but with more lush greenery. The staff was top notch and attentive to our every need - more than i was expecting but it was incredibly helpful. Every member of the staff would stop what they were doing to show us directions to a restaurant, give us tips on the area, etc. Every
Kaycee, 5-night trip
Verified review

10/10 Exceptional

Great property, everyone was friendly and the resort was very well kept and the pool perfect place to relax
Ryne, 5-night trip
Verified review

10/10 Exceptional

Amazing resort! The staff is outstanding and the service is excellent. If you want to relax and feel spoiled, book your trip now!
Casie, 6-night trip
Verified review

10/10 Exceptional

The staff are amazing, the resort was so peaceful, and everyone was so kind,
Holly, 4-night trip
Verified review

10/10 Exceptional

The staff was amazing, the food was amazing, the activities on the resort were entertaining and fun, the resort was stunning and so well kept. We loved everybody we came in contact with, with special shout outs to Antonio, Mauricio and Francisco our concierge. Would highly recommend!
Stacy, 4-night trip
Verified review

10/10 Exceptional

Everything was excellent. The staff were great, especially Eli and Cinthia were extremely helpful and supportive.
Valdete, 5-night trip
Verified review

8/10 Very good

The grounds are gorgeous, the staff is friendly and service-oriented to the max.
Jaclyn, 4-night trip
Verified review

10/10 Exceptional

Excellent drinks and food and perfect for relax mode
Paulo, 5-night trip
Verified review

10/10 Exceptional

This place was amazing! The staff was very helpful and accommodating. 5 stars all the way around! I can’t say enough good things about this property. We will definitely be coming back.
Amy, 9-night trip
Verified review

10/10 Exceptional

Wonderful property. Very relaxing.
La Shun, 5-night trip
Verified review

10/10 Exceptional

Secrets Akumal was our first AI and did not disappoint. From arrival to departure and nearly everything in between, it was a great experience. All of the staff were extremely friendly and helpful with the exception of a poor experience in the spa with an individual staff member. They did try and schedule a timeshare sales pitch upon arrival, but I politely declined and they weren't pushy. Gina our concierge was amazing. She went above and beyond to make our trip special and accommodate our needs. Even getting me a wireless cellphone charger when mine broke. The food was better than expected and we ate a lot. Pretty much every day has events with buffets on top of the restaurants. The only reservations we needed were for Hibachi. The fresh made Pizza was honestly our favorite. So delicious. We spent a lot of time at the main pool with the swim up bar. It's a nice temp and good depth for just hanging out. Plus they have different activities every few hours. Entertainment was good, but it gets a bit redundant after a few days. Musical acts by the lobby bar were good. Now the bad. It's Sargassum season so the beaches and water are nasty and stink like sewage. They cleaned the beaches constantly, but they were fighting a losing battle. The water does clear up about 20 feet out and we were able to snorkel, but you're swimming in Sargassum. Vendors constantly try to sell items and turtle snorkeling on the beach. All in all it was great.
Dustin, 7-night trip
Verified review

10/10 Exceptional

Top 5 resort to stay at. The staff, and accommodation phenomenal. It’s my second time visiting the property. Truly amazing!!!
Patricia Christina, 6-night trip
Verified review

10/10 Exceptional

The property was very nice. It did have some mosquitoes. The staff was fantastic and friendly.
Robert James, 4-night trip