At this apartment, you'll be within a 10-minute drive of Lake Macquarie. Bonuses like washers/dryers, refrigerators, and microwaves are in all apartments.
Lake Macquarie Private Hospital - 3 min drive - 2.7 km
Glenrock State Conervation - 4 min drive - 2.7 km
Twin Creeks Reserve - 4 min drive - 2.7 km
Getting around
Newcastle, NSW (NTL-Williamtown) - 33 min drive
Sydney Airport (SYD) - 133 min drive
Western Sydney Intl. Airport (WSI) - 143 min drive
Kotara Station - 9 min drive
Cardiff Station - 11 min drive
Newcastle Interchange Station - 11 min drive
Airport shuttle (surcharge)
Area shuttle (surcharge)
Train station pick-up (surcharge)
Ferry terminal shuttle (surcharge)
Cruise terminal shuttle (surcharge)
Shopping center shuttle (surcharge)
Restaurants
Charlestown Bowling Club - 9 min walk
Guzman Y Gomez - 11 min walk
Dumpling Story - 6 min walk
Lee's Yum Cha - 12 min walk
Nando's - 8 min walk
About this property
Charlestown Terrace
At this apartment, you'll be within a 10-minute drive of Lake Macquarie. Bonuses like washers/dryers, refrigerators, and microwaves are in all apartments.
At a glance
DONE
Property size
2 apartments
DONE
Arriving/Leaving
Check-in start time: 3:00 PM; Check-in end time: midnight
Contactless check-in available
Express check-in/out available
Early check-in subject to availability
Minimum check-in age: 18
Check-out time is 10 AM
Contactless check-out available
Late check-out subject to availability
DONE
Special check-in instructions
This property offers transfers from the cruise terminal, ferry terminal, and train station (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
There is no front desk at this property
Guests must contact the property for check-in information
To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
Guests planning to arrive outside of normal check-in hours must contact this property in advance for check-in instructions. Guests will receive an SMS with access code.
DONE
Required at check-in
Credit card required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
DONE
Children
No cribs (infant beds)
PETS
Pets
Pets not allowed
LOCAL_PARKING
Parking
Free onsite self parking
Free offsite parking nearby
DONE
Transfers
Airport shuttle (available 24 hours)*
Train station pick-up*
Cruise terminal shuttle*
Ferry terminal shuttle*
DONE
Offsite
Area shuttle*
Shopping center shuttle*
Property amenities
Parking and transportation
Free self parking on site
Free offsite parking
24-hour roundtrip airport shuttle (surcharge)
Area shuttle (surcharge)
Train station pick-up shuttle (surcharge)
Cruise terminal shuttle (surcharge)
Ferry terminal shuttle (surcharge)
Shopping center shuttle (surcharge)
Kitchen
Refrigerator (full size)
Stovetop
Microwave
Dishwasher
Cookware/dishes/utensils
Electric kettle
Free tea bags/instant coffee
Bedrooms
2 bedrooms
Bed sheets provided
Bathrooms
Separate bathtub and shower
Hair dryer
Soap
Shampoo
Towels provided
Free toiletries
Living spaces
Living room
Entertainment
Flat-screen TV
Outdoor areas
Garden
Laundry
Washer/dryer
Laundry facilities
Climate control
Air conditioning
Heating
Pets
No pets allowed
Suitability/Accessibility
No elevators
Services and conveniences
Limited housekeeping
Multilingual staff
Iron/ironing board
Safety features
Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
Smoke detector installed (host has indicated there is a smoke detector on the property)
Fire extinguisher
First aid kit
Security system
General
2 rooms
Fees & policies
Refundable deposits
Deposit: AUD 200.00 per stay
Optional extras
Airport shuttle service is offered for an extra charge of AUD 75 per vehicle (one way)
Cruise ship terminal shuttle, ferry terminal shuttle, and train station pick-up service is offered for an extra charge
Area shuttle and shopping center shuttle service is offered for an extra charge
Early check-in can be arranged for an extra charge of AUD 20 (subject to availability)
Late check-out can be arranged for an extra charge of AUD 20.00 (subject to availability)
Credit card charges are subject to an extra charge
Policies
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
This property does not have elevators.
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip.
Host has indicated there is a smoke detector on the property.
Guests can rest easy knowing there's a fire extinguisher, a security system and a first aid kit on site.
This property accepts credit cards.
Credit cards accepted: Visa, Mastercard, American Express, Diners Club
This property is professionally cleaned.
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
Also known as
Charlestown Terrace Apartment
Charlestown Terrace
Charlestown Terrace Apartment
Charlestown Terrace Charlestown
Charlestown Terrace Apartment Charlestown
Frequently asked questions
Does Charlestown Terrace offer free cancellation for a full refund?
Yes, Charlestown Terrace does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at this apartment?
Sorry, pets aren't allowed.
Is parking offered on site at this apartment?
Yes, there's free self parking.
Is airport shuttle service offered by this apartment?
Yes, an airport shuttle is available. The charge is AUD 75 per vehicle one way.
What are the check-in and check-out times at this apartment?
Check-in start time: 3:00 PM; Check-in end time: midnight. There's a charge of AUD 20 for early check-in (subject to availability). Check-out time is 10 AM. Late check-out is available for a charge of AUD 20.00 (subject to availability). Express check-in and check-out and contactless check-in and check-out are available.
What is there to do at Charlestown Terrace and nearby?
Charlestown Terrace has a garden.
Does Charlestown Terrace have a kitchen or kitchenette?
Yes, there is a kitchen which also includes cookware, a refrigerator, and a microwave.
What's the area around Charlestown Terrace like?
Charlestown Terrace is in Charlestown, a short 7-minute walk from Charlestown Square.
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Reviews
Charlestown Terrace Reviews
7.2
Good
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
7.0
Cleanliness
7.8
Location
7.4
Staff & service
6.8
Property conditions & facilities
Reviews
Verified
8/10 Very good
Jul 17, 2025
Great location and good amenities
Great Location close to Charlestown Shopping Square in a quiet Street. Great Apartment lay with both bedrooms and both bathrooms upstairs. It has good amenities: TV Washing machine/dryer, 2 bathrooms, dishwasher, fridge, toaster, kettle etc, however cleanliness is lacking - it could do with a deep clean.
Verified traveler
2-night trip
Verified
8/10 Very good
May 15, 2024
The stairs were unique
The open living space was great
The layout of the bedrooms was great
Donald
Donald, 1-night trip
Verified
6/10 Good
Jan 10, 2026
The unit was nothing like the picture, it was tiny and had 2 single beds pushed together to make a king sided bed. The air condioner made a rattle noise throughout the night and the shower was leaking onto the bedroom/common area. I was disappointed.
Tracey
Tracey, 1-night trip
Verified
8/10 Very good
Apr 18, 2025
Nice covenant.
Dilip
Dilip, 2-night trip
Verified
6/10 Good
May 27, 2024
50 /50 to stay
Property is good. However had a number of little issues between cleaning and maintenance.
Ian
Ian, 4-night trip
Verified
4/10 Fair
Aug 31, 2024
Bed uncomfortable
Bathroom needs work to shower door
Kerry
Kerry, 2-night trip
Verified
6/10 Good
Jun 21, 2025
I’ve already spoken to property management about the broken glass, mould/dirty back deck, cigarette butts under the cushions on the couch, and the dirty sticky floors that made the whole house smell like stale beer! Not to mention it was freezing cold and no extra blankets, and we were told we were getting upgrade by sending us to this property with two bathrooms (but it didn’t)!
Samantha
Samantha, 1-night trip
Verified
6/10 Good
Jan 21, 2024
Good location
Great location disappointing cleanliness and state of apartment. Balcony unable to be used due to structural issues, unit was not overly clean, tv in lounge room had remote that didn’t work, unit was showing signs of wear with many walls having repairs but not being repainted.
Natalie
Natalie, 2-night trip
Verified
6/10 Good
Apr 6, 2025
Issues with property
Was rather disappointing. Photo of the property does not go with the actual view of the front of the property. The adjoining doors between two different apartments were not locked.
One of the blind’s chain in the second bedroom was broken.
Hazel
Verified traveler
1-night trip
Verified
2/10 Poor
Nov 24, 2024
Absolutely terrible. Read the reviews, don’t stay here.
1. The Expedia ad notes balcony, lock up garage, ‘luxury’ apartment.
2. The balcony is unable to be used due to some structural issue!
3. The garage didn’t lock, leaving open entry to anyone from outside
4. The unit wasn’t clean - the towels were dirty, bathrooms mouldy, soap from previous visitors still in the shower! General stains and marks everywhere that looked generally like nothing had been cleaned.
5. Really noisy - lots of other tenants out playing late at night
6. The internet didn’t work.
7. After noticing all this I checked the Expedia reviews and noted many other occupants have had the same complaints. Clearly nothing has been done to address them which is disappointing.
In short, this property is absolutely not a 4 star or even a 3 star property and it shouldn’t be advertised as such.
Kerryn
Kerryn, 2-night trip
Verified
2/10 Poor
Sep 19, 2024
DO NOT UTILISE THIS PROPERTY
Booked accommodation here for a number of nights to catch up with family
Upon arrival around 8pm we found the property had not been cleaned and the previous tenants mess was still present. Beds used, rubbish left everywhere, towels on the floor, used toilet paper on the floor in the bathroom, dirty dishes left in the sink, oven used and dirty, rubbish left on the tables etc.
Now I understand that mistakes happen but when I attempted to contact the property I was hung up on 3 seperate times and told "go find somewhere else for the night and come back tomorrow"
Zero care was offered by the property manager/owner who also just turned up unannounced while we were there and said "have the cleaners come". We had no idea who this person was as they didn't even bother to introduce themselves or apologies for the major inconvenience they had caused.
Had to find accommodation out of the area (we booked this area due to appointments the following day) and due to this last minute rush to find accommodation we had to pay well above what we had budgeted for accommodation.
This provider should be removed from all platforms and not allowed to offer their services.
I WILL NEVER RECOMMEND THIS LOCATION AND ADVISE ALL PEOPLE TP STAY AWAY.
Nicki
Nicki, 3-night trip
Verified
2/10 Poor
Dec 13, 2022
Do yourself a favour and don’t book this place or the Newcastle executive apartments. They are managed by the same people and they are absolutely disgusting. We booked the Newcastle terraces and our room was not actually at that location. It was at the Newcastle executive apartments. I called the office about many issues and they were straight away defensive and not helpful at all- the staff member was actually very rude.
Firstly the floor was filthy so our feet were black from grot. Bedroom door handle was broken so it wouldn’t shut. Shower was DISGUSTINGLY MOULDY. The dishwasher was broken that we weren’t notified about and they came and replaced it during a day while we were out and they left rubbish and packaging through our kitchen/lounge room area. This included wiring off cuts that our kids could have choked on. When we arrived there was urine under one of the toilet seats. The tv in the bedroom did not work at all apart from having the backlights always on so at night the tv was glowing and we couldn’t turn it off. The kickboard in the kitchen was broken and a safety hazard. There was no pots or pans to cook with, only a strainer and a pot lid available. The air drier was broke so our clothes fell off it when we tried to dry them after a day at the beach. Lastly the amount of cochroaches was ABSOLUTELY DISGUSTING we had all our food in bags zipped up so they couldn’t access it.
Emma
Emma, 3-night trip
Verified
4/10 Fair
May 10, 2019
Needs a clean and update
Apartment was very dirty and uncomfortable.
Very cold and needs a major update.
Gilluan
Gilluan, 2-night trip
Verified
8/10 Very good
May 6, 2019
good spaces and beds were good
sparse ( not cushions) on lounge
kitchen utensils very light on
gas/over ill equiped and dirty/old
mould on ceiling; not healthy
silly bathroom design
Verified traveler
1-night trip
Verified
4/10 Fair
Feb 18, 2019
The lounge needs throwing out as the springs in the cushions are gone. Cockroaches on walls and on floors. Some dead most alive. TV switches on and off periodically. Sound from TV is distorts after awhile. Spa was excellent except it makes noises for up to 15 minutes afterwards. Garage had leaves over the concrete, thus when you move around, you walk the leaves into the rooms. No broom available to sweep floors or leaves away. Beds hard as a rock. At least it was quiet from outside noise.
Verified traveler
4-night trip
Verified
10/10 Exceptional
Sep 10, 2018
Clean and great location. Easy check in
Bed was very comfy
This is the best apartment, it is like your own home.
Bern
Bern, 2-night trip
Verified
8/10 Very good
Feb 4, 2018
Not exactly 'executive' but a good place to stay
Overall very good. Nice quiet street. Good shopping mall and restaurants only a 5 minute walk.
Only negatives...
Garage is tiny, hard to park anything but a tiny car in it due to the tight angles to get in.
It would have been nice to have some basic essentials in the cupboards, some cling wrap and tin foil, costs the owners peanuts and adds to the service.
Mark
Mark, 2-night trip
Verified
4/10 Fair
Jan 20, 2018
Nice apartment, poor service dangerous furniture
The apartment is nice, good location and reasonably equipped. The issues we had were two broken chairs that were left there without warning that my mum fell off. Despite reporting this on day 1, it took nearly 2 weeks to do anything and then they simply bent back the broken legs and put them back to use. The same thing happened, you sat on them and they collapsed, very dangerous! We will be making a formal complaint, poor maintenance and poor service, very disappointing and a let down to a nice apartment!!
Neil
Neil, 14-night trip
Verified
10/10 Exceptional
Dec 26, 2017
Christmas visit
We enjoyed the well appointed and conveniently located premises. Great to be able to use a dishwasher and have a good sized fridge/freezer. Spacious and comfy all round
Chris
Chris , 2-night trip
Verified
2/10 Poor
May 12, 2017
Don't waste your money
Pros: check in/out and parking was good.
Cons: overall in poor condition. The glass of window in the kitchen was broken meaning that the rooms were freezing, the apartment had an overall unpleasant odor and the sheets smelled like chlorine.
Verified traveler
Verified
6/10 Good
Mar 21, 2017
Classy and spacious but no WiFi
Our initial impression of this property was very positive however we soon discovered there was no WiFi internet access which made it unsuitable for our business trip.
Outside garbage was overflowing upon our arrival and the individual car parking was very tight. Road noise was louder than expected in the front unit.
We were very pleased with the customer service from the property management and that we were able to relocate to another of the group's properties after one night.
Would recommend this property if you have a very small car (or none) and no internet access needs.
Philip
Verified
6/10 Good
Feb 18, 2017
Within walking distance to a shopping centre.
We stsyed in #2 for 2 nights & our stay was pretty comfortable, after we wiped over all sufaces including chairs etc as they were all grimy. Had to wash up everything before we used it. I think we left the unit a whole lot cleaner than we found it.
The whole unit needs a good spring clean. Very disappointed for what you pay per night.
The parking is ridiculous, so small. We only just, with a little juggling got our medium sized sedan into the garage. My son damaged his car one night when he came to visit trying to park because it was so tight.
Every time we went outside we had to brush off the farmers friends off us cause the weeds are that tall. Not enough room in the enclosed outside area as it is overgrown with weeds.
It would be a good place to stay if it was better maintained.
melisa
Verified
4/10 Fair
Dec 29, 2016
close to charlestown square
unfortunately very hot weather and bedrooms upstairs and stifling at night - air conditioner draped on to bed !
adequate facilities but very clinical rather than comfortable.