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Hotel Andorra Palace

3.0 star property
Family-friendly hotel with spa, near Pyrenees Andorra Shopping Centre

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In Avenida Meritxell, Hotel Andorra Palace is a haven for families. Enjoy stunning mountain views from the rooftop terrace, indulge in a rejuvenating spa treatment or let your little ones loose on the playground.

Reviews

8.4 out of 10
Very good

Popular amenities

  • Pool
  • Parking available
  • Free WiFi
  • Restaurant
  • Air conditioning

Main amenities (12)

  • Daily housekeeping
  • Restaurant and bar/lounge
  • Full-service spa
  • Indoor pool
  • Rooftop terrace
  • Breakfast available
  • Free children's club
  • Ski storage
  • Ski passes
  • Health club
  • Sauna
  • Self parking

For families (6)

  • Children's pool
  • Children's club (free)
  • Playground on site
  • Private bathroom
  • Television
  • Terrace
The current price is CNY487
CNY534 total
includes taxes & fees
May 19 - May 20

Room options

Available filters for rooms
Showing 2 of 2 rooms

View all photos for Standard Twin Room

Standard Twin Room | In-room safe, desk, laptop workspace, soundproofing

Standard Twin Room

8.6 out of 10
Excellent
(33 reviews)
  • 20 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds

Standard Double Room

  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

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About the neighborhood

Map
Avinguda Merixtell, 58, Andorra la Vella, AD500

What's nearby

  • Pyrenees Andorra Shopping Centre - 2 min walk - 0.2 km
  • Andorra Massage - 5 min walk - 0.4 km
  • Church of Saint Stephen - 5 min walk - 0.4 km
  • Casa de la Vall - 8 min walk - 0.7 km
  • Caldea Spa - 12 min walk - 1.1 km

Getting around

  • La Seu d'Urgell (LEU) - 49 min drive
  • Barcelona El Prat Airport (BCN) - 165 min drive
  • Blagnac Airport (TLS) - 168 min drive
  • L'Hospitalet-pres-l'Andorre Station - 41 min drive
  • Porté-Puymorens Station - 44 min drive
  • Burton's Station - 46 min drive
  • Area shuttle (surcharge)

Restaurants

  • ‪Kram - ‬4 min walk
  • ‪Cafeteria La Terrassa Pyrenees - ‬3 min walk
  • ‪McDonald's - ‬2 min walk
  • ‪Coffee To Be Co.Be) - ‬7 min walk
  • ‪Andorra döner kebab - ‬7 min walk

About this property

Hotel Andorra Palace

  • Hotel Andorra Palace puts you within a 5-minute walk of Pyrenees Andorra Shopping Centre and features a rooftop terrace and a free kids' club. Guests can be pampered with facials at the spa and grab a bite to eat at the coffee shop/cafe. An indoor pool, a bar/lounge, and a health club are other features.

At a glance

DONE

Hotel size

    • 59 rooms
    • Arranged over 4 floors
DONE

Arriving/Leaving

    • Check-in start time: 2:00 PM; Check-in end time: midnight
    • Minimum check-in age: 18
    • Check-out time is noon
DONE

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property
    • Information provided by the property may be translated using automated translation tools
DONE

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Children

    • No cribs (infant beds)
    • Free children's club
DONE

Pets

    • Pets not allowed
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms (speed: 25+ Mbps)
LOCAL_PARKING

Parking

    • Covered onsite self parking (EUR 26 per night)
DONE

Offsite

    • Area shuttle*
DONE

Other information

    • Smoke-free property

Property amenities

Food and drink

  • Continental breakfast (surcharge) each morning 7:30 AM–11:00 AM
  • Restaurant
  • Bar/lounge
  • Coffee shop

Traveling with children

  • Free children's club
  • Children's pool
  • Playground

What to do

  • Ski passes
  • Downhill skiing nearby
  • Snowboarding nearby

Working away

  • Meeting rooms
  • Computer station

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Laundry facilities
  • Free newspapers in lobby
  • Luggage storage
  • Multilingual staff
  • Pool loungers
  • Ski storage

Facilities

  • 1 building/tower
  • Rooftop terrace
  • Television in common areas
  • Health club
  • An indoor pool
  • Seasonal outdoor pool
  • Arcade/game room
  • Full-service spa
  • Sauna
  • Banquet hall

Accessibility

  • Elevator

Room amenities

Be entertained

  • 25-inch plasma TV
  • Satellite TV channels

Home comfort

  • Air conditioning (climate-controlled)

Sleep well

  • Soundproofed rooms

Freshen up

  • Private bathroom
  • Deep soaking bathtub
  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Towels
  • Toilet paper

Stay connected

  • Desk
  • Free WiFi (speed of 25+ Mbps)
  • Phone

More

  • Daily housekeeping
  • In-room safe

Special features

Spa

Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include facials and body treatments. The spa is equipped with a sauna, a hot tub, and Turkish bath/hammam. The spa is open select days.

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out. Fees may include applicable taxes:
  • A tax is imposed by the city: EUR 1.57 per person, per night, up to 7 nights. This tax does not apply to children under 16 years of age.

Optional extras

  • Continental breakfast is offered for an extra charge of approximately EUR 15 to 16 for adults, and EUR 11 to 12 for children
  • Area shuttle service is offered for an extra charge

Parking

  • Covered self parking costs EUR 26 per night

Pool, spa, & gym (if applicable)

  • Pool access available from 10:00 AM to 1:30 PM
  • The seasonal pool is open from June to September
  • Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Policies

Guests can rest easy knowing there's a fire extinguisher on site.

This property accepts credit cards and debit cards. Cash is not accepted.

Credit cards accepted: Visa, Mastercard

Also known as

Hotel Andorra Palace

Andorra Palace

Hotel Andorra Palace Andorra la Vella

Andorra Palace Andorra la Vella

Hotel Andorra Palace Hotel

Hotel Andorra Palace Andorra La Vella

Hotel Andorra Palace Hotel Andorra la Vella

Frequently asked questions

Does Hotel Andorra Palace offer free cancellation for a full refund?

Yes, Hotel Andorra Palace does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Is there a pool at Hotel Andorra Palace?

Yes, there's an indoor pool, a seasonal outdoor pool, and a children's pool. Guests have pool access from 10:00 AM to 1:30 PM.

Are pets allowed at Hotel Andorra Palace?

Sorry, pets aren't allowed.

Is parking offered on site at Hotel Andorra Palace?

Yes. Self parking costs EUR 26 per night.

What are the check-in and check-out times at Hotel Andorra Palace?

Check-in start time: 2:00 PM; Check-in end time: midnight. Check-out time is noon.

What is there to do at Hotel Andorra Palace and nearby?

Have fun with nearby winter activities like cross-country skiing, snowboarding, and snowmobiling. Indulge in a treatment at the spa and enjoy a swim in the indoor pool. Hotel Andorra Palace also has a seasonal outdoor pool and a sauna, as well as a Turkish bath and an arcade.

Are there restaurants at or near Hotel Andorra Palace?

Yes, there's an onsite restaurant.

Does Hotel Andorra Palace have rooms with private hot tubs?

Yes, each room has a deep soaking bathtub.

What's the area around Hotel Andorra Palace like?

Hotel Andorra Palace is a short 2-minute walk from Pyrenees Andorra Shopping Centre and 15 minutes' walk from Caldea Spa.

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Reviews

Hotel Andorra Palace Reviews

8.4

Very Good

8.6

Cleanliness

8.8

Location

8.6

Staff & service

7.8

Property conditions & facilities

Guest review summary

What guests liked

  • The property's Wellness facilities, including a swim/jacuzzi and steam room, were enjoyed by guests. (3 reviews)
  • The buffet breakfast offered a fantastic choice with plenty of options for everyone. (3 reviews)
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From real guest reviews summarized by AI.

Popular mentions

Location
Room
Public sauna
Shopping
Breakfast
Value
Bed

Reviews

Verified

10/10 Exceptional

Very central, good value
Gary, 1-night trip
Verified

8/10 Very good

Good location slightly dated hotel. Was clean and had a nice spa. Not surprising for this area, there was no kettle in the room and no where to get hot water from. We didn’t have breakfast as there were lots of local cafes nearby.
Naomi, 2-night trip
Verified

10/10 Exceptional

A hotel in a great location and a clean and spacious room. Staff were friendly and helpful.
Zaida, 2-night trip
Verified

10/10 Exceptional

Vey clean rooms, staff friendly, no breakfast tacked, mountain view magnificence.
Josefina, 2-night trip
Verified

10/10 Exceptional

Very convenient location for tourists and the staff is friendly.
Hirokazu, 6-night trip
Verified

10/10 Exceptional

Great location and facilities
Eduardo, 2-night trip
Verified

10/10 Exceptional

Great location, super nice staff. A bit older accommodations.
Eyal, 1-night trip
Verified

10/10 Exceptional

Nothing to dislike! Good location near shops and just a half mile walk from the main bus station.
Andrew, 2-night trip
Verified

8/10 Very good

Very friendly staff and good wellness/fitness facilities. Spacious room and bathroom. However, the rooms are outdated and the bed is very uncomfortable. The air conditioning was also very old and loud. Would not stay here again only because of the bed.
2-night trip
Verified

10/10 Exceptional

Easter break in Andorra

We enjoyed our stay at Andorra Palace Hotel. Our room was cleaned every day - there were always fresh towels and soaps - excellent cleaning. Andorra Palace Hotel is well situated: close to all shops and restaurants, close to Parc Central and bus stops. The buffet breakfast is very good and there is plenty of choice of foods for everyone. We enjoyed using the Wellness facilities and had a swim/jacuzzi and steam room sessions daily. We also enjoyed having the Buffet evening meal (£19.90 per person) each evening. It is expensive to eat out at restaurants in Andorra so the buffet meal was a bargain! Would recommend this hotel
Amanda, 5-night trip
Verified

10/10 Exceptional

Great value for money and excellent facilities

Great little hotel in the middle of Vella. Perfect base for a few days skiing with a hire car. Connected internally to the 4 star Mecure, you have the use of a lovely swimming pool, decent gym and sauna and a really good buffet breakfast. Such good value for money even if the decor is a little dated. Room was comfy and spotlessly clean. Would return 100% if visiting for a few days skiing and needing a good value, comfortable and located base.
Trevor, 4-night trip
Verified

6/10 Good

Can be better

The room is boiling hot at all times, the central heating cannot be turned off. The staff were kind to explain the situation and helpful with our queries.
4-night trip
Verified

8/10 Very good

OK for Basic Travel

Marc at the front desk was one of the nicest attendants I’ve come across in my travels. The hotel is a bit older, but that is part of being in Andorra. It could use some small updates though. The room was clean, though the duvet was in the closet which was a little confusing at first. Overall a fine experience.
Anthony, 1-night trip
Verified

4/10 Fair

Disappointing stay – only good thing is the locati

The room looked very old, with uncomfortable pillows and mattress. There were no power outlets near the bed, which made things very inconvenient. Street noise was loud, and it was hard to sleep. No real facilities – even the gym opens only at 10am. Overall, the hotel feels outdated and poorly maintained. Only the location is worth mentioning.
ITZHAK ZAHI, 7-night trip
Verified

10/10 Exceptional

Worth the money

The hotel is decent and worth the money paid. It was located in a good spot downtown, a close walk to shopping and food. The Mercure hotel behind it is connected and offers the amenities like pool and gym (and access to parking). The room itself was quite spacious but the beds and pillows were a bit old, and the AC wasn’t consistent, which made nights unforseeable. The staff was pleasant but they let us know they couldn’t clean the room after 2 pm; we waited an hour for a toilet paper refill. Rooms were quiet. Overall, a nice place downtown on a budget.
Brittany, 3-night trip
Verified

6/10 Good

Too much noise

If you have trouble sleeping due to noise, this hotel is not the right choice. Our first room faced the street, and we were aware that the hotel was located in the city center, meaning there would be street noise. However, the air in our room was so bad that we had to open the window, but the noise was so loud that it was impossible to sleep. Eventually, late at night, when the street became quieter, we managed to get some rest. Additionally, the beds were incredibly poor—they creaked, and the mattress was simply uncomfortable. The next day, we requested a new room, and the staff kindly moved us to a room away from the street. This helped with the traffic noise, but now there was a constant noise from the ventilation system and water pipes. It was very easy to hear when toilets were flushed in other rooms. The bed in this room was a double bed, and it was so worn out that we rolled toward the middle. Once again, we requested a new room, which we received, but we were informed that it would be the last time. The beds in the new room were better since they were single beds and did not creak, but the noise from the ventilation and water pipes remained. The staff was friendly and helpful, but due to the condition of the hotel and the noise, we would never choose to stay here again.
Elisabeth, 6-night trip
Verified

6/10 Good

It is dated and you can here everything in the adjoining rooms, but it is right in the heart of the city.
catherine, 2-night trip
Verified

10/10 Exceptional

Great location
debbie, 1-night trip
Verified

10/10 Exceptional

Surprisingly quiet during the night despite location near city centre.
Frank, 10-night trip
Verified

10/10 Exceptional

Great find with access to the Spa and Buffet of other hotels, great access to the city centre.
Andy, 3-night trip
Verified

6/10 Good

😎
Erik, 2-night trip
Verified

8/10 Very good

Nice hotel and excellent location. Spa is good and staff helpful.
Antonio, 2-night trip
Verified

4/10 Fair

Not worth paying for this hote stay

Welcoming staff. Perfect location. But there is zero amenities in the basic rm,. No facial tissues, no place to hang yr clothes, no aircon despite listed, it was super duper nosiy at night esp if yr room faces the road! Windows are the only way to ventilate the room. The carparking fees were very expensive
Angeline, 3-night trip
Verified

8/10 Very good

Good
hissan, 1-night trip
Verified

10/10 Exceptional

Great value stay in Andorra la Vella

Great value option right in the heart of Andorra la Vella. It's worth adding the breakfast Buffet which is served over at the adjoining Mercure Hotel. There is also a gym and pool with jacuzzi and sauna that can be used there also.
D, 1-night trip