In the heart of Central North, Mato Grosso Palace Hotel offers a warm welcome with a free breakfast buffet and Regional cuisine at Alavanca de Ouro. Stay connected with in-room WiFi, keep active at the 24-hour gym, or browse gifts in the lobby shop. Previous guests rave about their stay.
Historical Museum of Mato Grosso - 2 min walk - 0.2 km
Republic Square - 2 min walk - 0.2 km
Popular Square - 15 min walk - 1.3 km
Getting around
Cuiaba (CGB-Marechal Rondon Intl.) - 14 min drive
Restaurants
Restaurante Dia A Dia - 3 min walk
Espaço Herbalife - 4 min walk
Pop House - 7 min walk
Pastel & Cia - 2 min walk
Restaurante Mistura Cuiabana - 3 min walk
About this property
Mato Grosso Palace Hotel
Mato Grosso Palace Hotel is a great choice for a stay in Cuiabá. Guests can visit the 24-hour fitness center for a workout or grab a bite to eat at Alavanca de Ouro, which serves Regional cuisine and is open for breakfast, lunch, and dinner.
At a glance
DONE
Hotel size
136 rooms
Arranged over 9 floors
DONE
Arriving/Leaving
Check-in start time: 2:00 PM; Check-in end time: anytime
Minimum check-in age: 18
Check-out time is noon
DONE
Special check-in instructions
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
DONE
Required at check-in
Credit card, debit card, or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
DONE
Children
Parents must have child's birth certificate and photo ID*
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Pets
Pets allowed (dogs and cats only, 1 total, up to 22 lbs per pet)*
Service animals welcome
Specific rooms only*
Pets must be supervised
Food and water bowls available
WIFI
Internet
Free WiFi in public areas
Free WiFi in rooms
LOCAL_PARKING
Parking
Secured covered onsite self parking (BRL 15.00 per night; includes in/out privileges)
Secured covered onsite valet parking (BRL 15.00 per night; includes in/out privileges)
Height restrictions apply for onsite parking
DONE
Other information
Designated smoking areas (fines apply)
Property amenities
Food and drink
Free buffet breakfast 6:30 AM–9:30 AM on weekdays and 6:30 AM–10:00 AM on weekends
Restaurant
Bar/lounge
Coffee/tea in a common area
Room service (limited hours)
Traveling with children
Children's menu
Working away
24-hour business center
Meeting rooms
Computer station
Conference center (2153 square feet of space)
Services
24-hour front desk
Dry cleaning/laundry services
Luggage storage
Wedding services
Facilities
1 building/tower
Built in 1986
Safe-deposit box at front desk
Television in common areas
24-hour fitness center
Banquet hall
Accessibility
Elevator
Wheelchair-accessible registration desk
Wheelchair-accessible lounge
Stair-free path to entrance
Smooth flooring in room
Room amenities
Be entertained
32-inch LCD TV
Cable TV channels
Home comfort
Air conditioning
Minibar
Sleep well
Blackout drapes/curtains
Free crib/infant bed
Rollaway/extra bed (surcharge)
Bed sheets provided
Freshen up
Private bathroom
Free toiletries
Hair dryer
Towels
Toilet paper
Stay connected
Desk
Free WiFi
Phone
Desk chair
More
Daily housekeeping
Connecting/adjoining rooms available
Special features
Dining
Alavanca de Ouro - This restaurant specializes in Regional cuisine and serves breakfast, lunch, dinner, and light fare. A children's menu is available.
Fees & policies
Children & extra beds
Rollaway beds are available for BRL 80 per night
Parents or a legal guardian traveling with children under 18 years must present the child's birth certificate and an identity card with photo (passport, for example) at the check-in. For international travels to Brazil, if just one of the parents is traveling with the child, she/he must present – in addition to the child's certificate of birth and identity card with photo – a letter authorizing the trip signed by the other parent with a notarial certification of signature. In case the parents or the legal guardian, as applicable, cannot or are unwilling to give this authorization, a judicial authorization is required. People who intend to travel to Brazil with children must consult with the Brazilian consulate before traveling for more information.
Pets
Service animals exempt from fees
Pets are allowed for an extra charge of BRL 50.00 per pet, per day
Parking
Covered self parking costs BRL 15.00 per night with in/out privileges
Covered valet parking costs BRL 15.00 per night with in/out privileges
Parking height restrictions apply
Policies
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Guests can rest easy knowing there's a fire extinguisher on site.
This property accepts credit cards and debit cards. Cash is not accepted.
Credit cards accepted: Visa, Mastercard, American Express, Discover, Diners Club, JCB International
Also known as
Best Western Mato Grosso Palace
Best Western Mato Grosso Palace Cuiaba
Best Western Mato Grosso Palace Hotel
Best Western Mato Grosso Palace Hotel Cuiaba
Mato Grosso Palace Hotel Cuiaba
Mato Grosso Palace Hotel
Mato Grosso Palace Cuiaba
Mato Grosso Palace
Mato Grosso Palace Hotel Cuiaba, Brazil
Mato Grosso Palace Hotel Hotel
Mato Grosso Palace Hotel Cuiabá
Mato Grosso Palace Hotel Hotel Cuiabá
Frequently asked questions
Does Mato Grosso Palace Hotel offer free cancellation for a full refund?
Yes, Mato Grosso Palace Hotel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at Mato Grosso Palace Hotel?
Yes, cats and dogs are welcome, with a limit of 1 total and maximum weight of 22 lbs per pet. There's a charge of BRL 50.00 per pet, per day. Service animals are exempt from fees. Food and water bowls are available.
Is parking offered on site at Mato Grosso Palace Hotel?
Yes. Self parking costs BRL 15.00 per night. Valet parking costs BRL 15.00 per night.
What are the check-in and check-out times at Mato Grosso Palace Hotel?
Check-in start time: 2:00 PM; Check-in end time: anytime. Check-out time is noon.
What is there to do at Mato Grosso Palace Hotel and nearby?
Maintain your daily exercise routine at the 24-hour gym.
Are there restaurants at or near Mato Grosso Palace Hotel?
Yes, Alavanca de Ouro offers Regional cuisine.
What's the area around Mato Grosso Palace Hotel like?
Mato Grosso Palace Hotel is in Central North, a short 1-minute walk from Bom Jesus de Cuiaba Church and 16 minutes' walk from Popular Square.
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Reviews
Mato Grosso Palace Hotel Reviews
8.8
Excellent
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
8.8
Cleanliness
8.4
Location
9.0
Staff & service
8.2
Property conditions & facilities
Reviews
Verified
8/10 Very good
Jul 2, 2025
Helpful stuff and good breakfast
Gwyneth
Gwyneth, 1-night trip
Verified
10/10 Exceptional
Dec 5, 2022
Boa
Nawany
Verified
4/10 Fair
May 23, 2024
Razoavel
Verified traveler
3-night trip
Verified
6/10 Good
Sep 15, 2022
Not sure why this property is so highly rated. It was (mostly) clean and minimally comfortable. Shower had grout blackened by mildew. Two towels but no hand towels. Had to ask maintenance to come up and show is how to get the AC working. (We correctly deciphered the handheld control, but there was a separate unmarked wall switch almost hidden by the bed.) Restaurant closes relatively early after dinner. Price was high for this quality of accommodation. It was clean and comfortable enough, but below what I expected given the photos and price.
John
John, 1-night trip
Verified
8/10 Very good
May 19, 2026
Boa localização e bom café da manha.
Roberto
Roberto, 1-night trip
Verified
6/10 Good
May 15, 2026
A equipe de funcionários é excelente, mas a limpeza deixa muito a desejar.
Flávia
Flávia, 3-night trip
Verified
10/10 Exceptional
May 5, 2026
Maravilhoso funcionários muito gentis , solícitos
Núbia
Núbia, 2-night trip
Verified
10/10 Exceptional
May 2, 2026
Café da manha era bom! Agora a limpeza do quarto não estava legal e nem a roupa de cama sempre pedimos travesseiros adicionais e esses estavam sem fronhas e amarelados sujos!
Ricardo Correia
Ricardo Correia, 1-night trip
Verified
10/10 Exceptional
Apr 21, 2026
Sempre recomendo este hotel, tudo é muito bom.
NILTON
NILTON, 1-night trip
Verified
8/10 Very good
Apr 16, 2026
Adequada para quem esta em biagens de negócios.
JOSE M L DA
JOSE M L DA, 2-night trip
Verified
10/10 Exceptional
Apr 4, 2026
Funcionários bem treinados, simpáticos e educados. Serviço muito bom. Indico a hospedagem.
Pablo
Pablo, 1-night trip
Verified
8/10 Very good
Mar 27, 2026
Quarto limpo. Café da manhã bom. Funcionários atenciosos.
Dioraci Batista de Souza
Dioraci Batista de Souza, 4-night trip
Verified
10/10 Exceptional
Mar 22, 2026
Sem defeitos, segunda vez q me hospedo neste hotel e só melhora, os funcionários muito bons e atenciosos
Isabela
Isabela, 1-night trip
Verified
10/10 Exceptional
Mar 20, 2026
Atendimento excelente e um ótimo café da manhã
Janailsa
Janailsa, 1-night trip
Verified
10/10 Exceptional
Mar 6, 2026
Estacionamento com manobrista, excelente atendimento
Castro Alves
Castro Alves, 2-night trip
Verified
10/10 Exceptional
Feb 24, 2026
Quarto arrumado, equipe atenciosa!
Ricardo
Ricardo, 1-night trip
Verified
8/10 Very good
Feb 17, 2026
No que diz respeito a limpeza e organização estava tudo certo. Senti falta do sabonete no banheiro, papel higiênico não foi abastecido, e também uma lixeira junto a escrivaninha (a única que tinha era a do banheiro). O atendimento da recepção e o café da manhã foram fantásticos.
Thiago
Thiago, 1-night trip
Verified
10/10 Exceptional
Feb 6, 2026
Tudo limpo, espaçoso e café da manhã mto bom.
Ewerton José
Ewerton José, 1-night trip
Verified
8/10 Very good
Jan 28, 2026
Ar fazia muito barulho
Deivide
Deivide, 2-night trip
Verified
8/10 Very good
Jan 7, 2026
bom
LINCOLN Heimar
LINCOLN Heimar, 3-night trip
Verified
10/10 Exceptional
Dec 26, 2025
Tudo ótimo.
Fabio
Fabio, 1-night trip
Verified
8/10 Very good
Dec 24, 2025
Bom, mas nada demais
Marlene
Marlene, 3-night trip
Verified
10/10 Exceptional
Dec 20, 2025
Bom
Graziela
Graziela, 1-night trip
Verified
10/10 Exceptional
Dec 10, 2025
Hotel bem localizado no centro antigo. Excelente quarto família. Ótimo café da manhã. Atendimento personalizado e atencioso. Retornaremos com certeza.
PAULO
PAULO, 4-night trip
Verified
6/10 Good
Dec 7, 2025
Hotel bom, equipe muito gentil e solícita.
Hotel precisa de modernização.
Ar condicionado antigo.