Candlewood Suites Erie, an IHG Hotel is near the Millcreek Mall and close to Erie Zoo. Stay active with golfing on site or unwind in the indoor pool and gym. With a 24-hour business center, free WiFi, barbecue grills, helpful staff have left guests feeling at ease.
Presque Isle Downs and Casino - 10 min drive - 9.3 km
Waldameer & Water World - 13 min drive - 10.3 km
Presque Isle Beach - 28 min drive - 22.0 km
Getting around
Erie, PA (ERI-Erie Intl.) - 15 min drive
Erie Station - 12 min drive
Restaurants
Chick-fil-A - 2 min drive
GetGo - 16 min walk
McDonald's - 3 min drive
Market Café - 15 min walk
Starbucks - 5 min walk
About this property
Candlewood Suites Erie by IHG
Candlewood Suites Erie by IHG puts you just a 5-minute drive from Millcreek Mall and Splash Lagoon. You can go for a morning swim at the indoor pool and visit the fitness center for a workout. Also, Presque Isle Downs and Casino and Lake Erie are within a short drive. Fellow travelers love the helpful staff.
At a glance
DONE
Hotel size
68 rooms
Arranged over 4 floors
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Arriving/Leaving
Check-in time starts at 3:00 PM
Minimum check-in age: 21
Check-out time is 11:00 AM
Contactless check-out available
DONE
Special check-in instructions
The host will greet guests on arrival
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools
DONE
Required at check-in
Credit card, debit card, or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 21
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Children
No cribs (infant beds)
DONE
Pets
Pets allowed (2 total, up to 80 lbs per pet)*
Service animals welcome
WIFI
Internet
Free WiFi in public areas
Free WiFi in rooms
LOCAL_PARKING
Parking
Free onsite self parking
Wheelchair-accessible parking on site
Property amenities
Food and drink
Barbecue grills
Snack bar/deli
What to do
Golfing
Shopping
Working away
24-hour business center
Services
24-hour front desk
Dry cleaning/laundry services
Free newspapers in lobby
Facilities
Safe-deposit box at front desk
Picnic area
Fitness center
An indoor pool
Shopping mall on site
Accessibility
Elevator
Wheelchair-accessible path of travel
Wheelchair-accessible parking
Assistive listening devices available
Wheelchair-accessible registration desk
Wheelchair-accessible pool
Low-height counter/sink
Grab bar in shower
Wheelchair-width doorways
Room amenities
Be entertained
DVD player
42-inch flat-screen TV
Premium satellite channels
Home comfort
Air conditioning
Coffee/tea maker
Iron/ironing board
What to enjoy
Individually furnished
Freshen up
Hair dryer
Towels
Stay connected
Desk
Free newspapers
Free WiFi
Phone
Food and drink
Full-sized refrigerator/freezer
Freezer
Microwave
Kitchen
Stovetop
Toaster
Cookware, dishes, and utensils
Dishwasher
Paper towels
More
Weekly housekeeping
Connecting/adjoining rooms available
Cleaning supplies
Fees & policies
Pets
Service animals exempt from fees
Pet deposit: USD 150.00 per stay
Pets are allowed for an extra charge of USD 75 per accommodation, per stay
Policies
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Guests can rest easy knowing there's a fire extinguisher on site.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
This property accepts credit cards. Cash is not accepted.
Credit cards accepted: Visa, Mastercard, American Express, Discover
Cashless transactions are available.
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG).
Also known as
Candlewood Suites Erie Hotel
Candlewood Suites Erie
Candlewood Suites Erie
Candlewood Suites Erie by IHG Erie
Candlewood Suites Erie by IHG Hotel
Candlewood Suites Erie an IHG Hotel
Candlewood Suites Erie by IHG Hotel Erie
Frequently asked questions
Does Candlewood Suites Erie by IHG offer free cancellation for a full refund?
Yes, Candlewood Suites Erie by IHG does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Candlewood Suites Erie by IHG?
Yes, there's an indoor pool.
Are pets allowed at Candlewood Suites Erie by IHG?
Yes, pets are welcome, with a limit of 2 total and maximum weight of 80 lbs per pet. There's a charge of USD 75 per accommodation, per stay, and there's also a deposit of USD 150.00 per stay. Service animals are exempt from fees.
Is parking offered on site at Candlewood Suites Erie by IHG?
Yes, there's free self parking.
What are the check-in and check-out times at Candlewood Suites Erie by IHG?
You can check in starting at 3:00 PM. Check-out time is 11:00 AM. Contactless check-out is available.
Is there an onsite casino at Candlewood Suites Erie by IHG?
No, this hotel doesn't have a casino, but Presque Isle Downs and Casino (7-min drive) is nearby.
What is there to do at Candlewood Suites Erie by IHG and nearby?
Candlewood Suites Erie by IHG has an indoor pool and a fitness center, as well as a picnic area.
Does Candlewood Suites Erie by IHG have self-catered rooms fitted with kitchens or kitchenettes?
Yes, a kitchen is available in every room, and also includes a coffee maker, a toaster, and cookware.
What's the area around Candlewood Suites Erie by IHG like?
Candlewood Suites Erie by IHG is located a short 5-minute walk from Millcreek Mall.
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Reviews
Candlewood Suites Erie by IHG Reviews
7.4
Good
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
7.6
Cleanliness
8.6
Location
7.8
Staff & service
7.8
Property conditions & facilities
Popular mentions
Room
Service staff
Bed
Kitchen
Shower
Bathroom
Shopping malls
Lobby
Amenities
Water
Reviews
Verified
10/10 Exceptional
Mar 26, 2026
Pet friendly and conveniently located to everything you would need or want to do.
Amber
Amber, 2-night trip
Verified
10/10 Exceptional
Jan 26, 2026
The staff was very attentive & helpful!
Jeremy
Jeremy, 13-night trip
Verified
8/10 Very good
Feb 25, 2026
Staff at the front desk was great. I believe her name was Naomi..
Kenneth
Kenneth, 1-night trip
Verified
8/10 Very good
Mar 30, 2026
Paper towel holder was empty.
My biggest issue was the lack of bath/swim towels. We did not have the ability of having clean towels during our visit. I feel there should be a better turn around time for laundry.
We were I formed uninvited guests used all the towels.
Other than that, it was a good stay.
The room was great with all the amenities.
Julie
Julie, 1-night trip
Verified
10/10 Exceptional
Nov 13, 2025
The only thing that we didnt like was there was no mirror in the sleeping area to do hair or put make up on. The staff was very nice.
Jeanne
Jeanne, 2-night trip
Verified
8/10 Very good
Sep 18, 2025
Place was nice, but could use some maintenance. Friendly staff.
Gerard
Gerard, 1-night trip
Verified
10/10 Exceptional
Oct 23, 2024
Nice room and friendly staff
Brian
Brian, 2-night trip
Verified
10/10 Exceptional
Feb 15, 2025
Very friendly Staff
Cindy
Cindy, 1-night trip
Verified
8/10 Very good
Mar 27, 2024
It was a great properly that was very quiet with amazing staff ready to help. We had a great stay!
Laura
Laura, 2-night trip
Verified
8/10 Very good
Feb 23, 2025
Overall a 4 star
It was a good stay. Easy to get to. Great location walking distances to alot of stores and restaurants
Scott
Scott, 1-night trip
Verified
10/10 Exceptional
Jan 11, 2024
Very clean and well maintained basic accommodation with a very helpful and friendly staff. Very close to food and services and there were no issues. Perfect for just a good restful place to stay.
Verified traveler
1-night trip
Verified
10/10 Exceptional
Apr 5, 2024
Friendly staff & cean rooms
Staff was great, friendly and helpful. Room & facility was clean.
Steffanie
Steffanie, 1-night trip
Verified
10/10 Exceptional
Jul 15, 2024
Last min trip planned to Erie with my family . We all booked here and enjoyed our stay , hotel was clean , staff were very friendly and beds were comfy. I would definitely book again !
Markisha
Markisha, 1-night trip
Verified
8/10 Very good
Apr 23, 2025
I will be back!
Place was very clean, name brand amenities, complimentary coffee and fruit, and dead stack in the middle of everything great about Erie. Never drove more than 10 minutes to anything we wanted to do or see.
Amber
Amber, 1-night trip
Verified
10/10 Exceptional
Oct 29, 2023
Nice hotel. Clean and modern. Full kitchen is a nice convenience. Check in staff very personable and kind.
Renee
Renee, 1-night trip
Verified
10/10 Exceptional
Nov 12, 2023
The staff was excellent. Stay ended up costing $28 less than expedia stated at checkout.
Diane
Diane, 1-night trip
Verified
10/10 Exceptional
Apr 8, 2024
Loved the place. Only complaint is the fridge is loud (not enough to complain) and no Netflix or wifi tv.
So clean and the staff are very friendly and helpful. One of my best hotel experiences!
Jennifer
Jennifer, 1-night trip
Verified
10/10 Exceptional
Oct 6, 2024
Will for sure be back.
My fav hotel in Erie for sure!! Great staff. My first room had a weird smell coming from the ac so they moved our room, no questions asked. Kids loved the pool.
Kristen
Kristen, 1-night trip
Verified
6/10 Good
Sep 24, 2025
Upon arrival at 4:00 (check-in is 3:00), they gave us the wrong room. They changed our reservation from a king to a queen suite. They corrected it, but we had to wait 20 mins for them to get the room ready. The hand soap bottle was empty, the bathroom not fully clean. Leftovers found in the fridge. Desks/counters dusty. Disappointed overall. The location is good, close to shops, eateries, all within walking distance. Staff was friendly and it was quiet on the plus side.
Caroline
Caroline, 1-night trip
Verified
6/10 Good
Jul 22, 2025
All the dishes and utensils were in the dishwasher dirty when I arrived. Food in little store was sparse—poor selection. No carts available at checkout. I’ve been at much nicer Candlewoods. Nice fellow checked me in, but you needed at least 3 of him to take care of all the management deficits!
Suzanne
Suzanne, 1-night trip
Verified
6/10 Good
Jun 29, 2025
It needs a deep clean. Someone else’s hair was on the wall of the shower and the bathroom had a general grubbiness where you could tell the floor wasn’t cleaned properly.
The pool is small and was full of children who did not care about sharing and being respectful of others.
The staff were friendly.
Erica
Erica, 1-night trip
Verified
4/10 Fair
Jun 16, 2025
They only had 1 staff member there at all times. No towels at the pool and extremely restricted hours at the pool as well even tho the sign said 6am-10pm. No toilet paper in the lobby bathrooms. The room was ok. It was large and pretty clean. I certainly would not use anything in the kitchen tho. I did appreciate that they had five products in the bathroom. But with our overall experience I would not stay here again. There are too many choices in a place like Erie.
Shawn
Shawn, 1-night trip
Verified
4/10 Fair
Oct 6, 2024
The place was clean, the suites are nicely set up, with lots of desk space (which I need) and a galley. But the bulb over the bathroom mirror was out, my room wasn't serviced (though I stayed two nights) and from 1am to 3:30am there was a loud party in the next room (folks kept trying to come through the connecting door) and though I complained to the front desk, nothing was done.
Timons
Timons, 2-night trip
Verified
8/10 Very good
Jul 13, 2024
Room not ready when we arrived at 4:30. Not good.
Luggage carts were anemic. Come on!
Otherwise, stay was very good. We liked the room and the hotel proximity to Presque Isle and dining.
Chris
Chris, 1-night trip
Verified
8/10 Very good
Aug 26, 2024
There were bags of trash in the hall all weekend. They were the same bags as when I arrived to when I left. The elevator had a water bottle on the floor all weekend. I took my own lysol wipes and lysol spray for the room. The elevator floors were not clean at all. The front desk staff tho was super friendly and polite and knowledgeable.