In the heart of Miner's Park, Quality Inn & Suites offers a warm welcome with a fireplace in the lobby and full breakfast. Unwind by the indoor pool or stay active at the gym, and take advantage of free WiFi, laundry facilities, self parking, a business center and coffee/tea in lobby; previous guests rave about helpful staff.
Reviews
9.49.4 out of 10
Exceptional
Popular amenities
Pool
Gym
Laundry facilities
Non-smoking
Free WiFi
Main amenities (12)
Daily housekeeping
Restaurant
Indoor pool
Fitness center
Business center
24-hour front desk
Coffee/tea in a common area
Air conditioning
Computer station
Lobby fireplace
Front-desk safe
Vending machine
For families (6)
Children stay free
Free cribs/infant beds
Microwave
Premium TV channels
Daily housekeeping
Laundry facilities
The current price is CNY756
CNY756
CNY834 total
includes taxes & fees
Aug 24 - Aug 25
Room options
Available filters for rooms
Showing 5 of 5 rooms
View all photos for Standard Room, 2 Queen Beds, Non Smoking
Standard Room, 2 Queen Beds, Non Smoking
9.49.4 out of 10
Exceptional
23 reviews
(23 reviews)
Highlights
Air conditioning
Free cribs/infant beds
Refrigerator
Flat-screen TV
Hair dryer
Shower/tub combination
Microwave
Coffee/tea maker
Mountain view
Sleeps 4
2 Queen Beds
View all photos for Standard Room, 1 King Bed, Non Smoking
Standard Room, 1 King Bed, Non Smoking
9.09.0 out of 10
Wonderful
8 reviews
(8 reviews)
Highlights
Air conditioning
Free cribs/infant beds
Refrigerator
Flat-screen TV
Sofa bed - double
Hair dryer
Shower/tub combination
Microwave
Mountain view
Sleeps 3
1 King Bed
View all photos for Suite, Multiple Beds, Non Smoking (Upgrade)
Suite, Multiple Beds, Non Smoking (Upgrade)
Highlights
Air conditioning
Free cribs/infant beds
Refrigerator
Flat-screen TV
Hair dryer
Shower/tub combination
Microwave
Coffee/tea maker
Sleeps 6
2 Queen Beds and 1 Double Sofa Bed
View all photos for Room, 1 Queen Bed with Sofa bed, Non Smoking
Room, 1 Queen Bed with Sofa bed, Non Smoking
8.08.0 out of 10
Very good
1 review
(1 review)
Highlights
Air conditioning
Free cribs/infant beds
Refrigerator
Flat-screen TV
Hair dryer
Shower/tub combination
Microwave
Coffee/tea maker
Sleeps 2
1 Queen Bed and 1 Twin Sofa Bed
View all photos for Room, 1 King Bed with Sofa bed, Accessible, Non Smoking
Room, 1 King Bed with Sofa bed, Accessible, Non Smoking
Crooked Road Heritage Music Trail - 3 min drive - 2.7 km
The Trail of the Lonesome Pine Outdoor Drama - 4 min drive - 2.4 km
Miner's Park - 4 min drive - 2.4 km
Southwest Virginia Museum - 5 min drive - 2.8 km
Lonesome Pine Hospital - 5 min drive - 3.0 km
Getting around
Tri-Cities, TN (TRI-Tri-Cities Regional) - 62 min drive
Restaurants
Hardee's - 5 min drive
KFC - 6 min drive
Pizza Plus - 5 min drive
Dairy Queen - 5 min drive
Little Mexico Mexican Restaurant - 20 min walk
About this property
Quality Inn & Suites Big Stone Gap
Enjoy your visit to Big Stone Gap with a stay at Quality Inn & Suites Big Stone Gap. Guests can splash around at the indoor pool or grab a bite to eat at the restaurant. A fitness center and bike repair services are offered, and in-room conveniences include refrigerators and microwaves. Fellow travelers love the helpful staff.
Languages
English
At a glance
DONE
Hotel size
60 rooms
Arranged over 3 floors
DONE
Arriving/Leaving
Check-in start time: 3 PM; Check-in end time: 7 AM
Minimum check-in age: 18
Check-out time is 11 AM
Contactless check-out available
DONE
Special check-in instructions
Front desk staff will greet guests on arrival at the property
DONE
Required at check-in
Credit card, debit card, or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
DONE
Children
Children (18 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding
DONE
Pets
Pets not allowed
Service animals welcome
WIFI
Internet
Free WiFi in public areas
Free WiFi in rooms
LOCAL_PARKING
Parking
Free onsite self parking
Free onsite RV/bus/truck parking
Wheelchair-accessible parking and van parking on site
DONE
Other information
Smoke-free property
Property amenities
Food and drink
Free full breakfast each morning 6 AM–9 AM
Restaurant
Coffee/tea in a common area
Barbecue grills
Water dispenser
Traveling with children
Children stay free (see details)
What to do
Bicycle tour information
Bicycle rentals nearby
Hiking/biking trails nearby
Kayaking nearby
Water tubing nearby
Working away
Business center
Computer station
Services
24-hour front desk
Laundry facilities
Free newspapers in lobby
Luggage storage
Bike repair services
Bike storage
Pool loungers
Facilities
Safe-deposit box at front desk
Picnic area
Fireplace in lobby
Television in common areas
Fitness center
An indoor pool
Bicycle parking
Banquet hall
Accessibility
Braille/raised signage
Elevator
Elevator door width (inches): 17
Wheelchair-accessible path of travel
Wheelchair-accessible parking
20 on-site accessible parking spaces
Wheelchair-accessible public washroom
Wheelchair-accessible van parking
Wheelchair-accessible path to elevator
Wheelchair-accessible pool
Wheelchair-accessible business center
Wheelchair-accessible restaurant
Visual alarms in hallways
Handrails in stairways
Stairway handrail height (inches): 10
Closed captioned TV
Well-lit path to entrance
Stair-free path to entrance
Room amenities
Be entertained
43-inch flat-screen TV
Premium cable channels
Netflix
Hulu
Streaming services
Home comfort
Air conditioning
Coffee/tea maker
Iron/ironing board
Sleep well
Free crib/infant bed
Rollaway/extra bed (surcharge)
Bed sheets provided
Freshen up
Shower/tub combination
Free toiletries
Hair dryer
Towels
Stay connected
Free WiFi
Phone
Food and drink
Refrigerator
Microwave
More
Daily housekeeping
Fees & policies
Children & extra beds
Rollaway beds are available for USD 10.0 per night
Pool, spa, & gym (if applicable)
Pool access available from 6:00 AM to 11:00 PM
Children under 16 years old are not allowed in the swimming pool without adult supervision
Policies
Guests can rest easy knowing there's a carbon monoxide detector, a fire extinguisher, a smoke detector, and a first aid kit on site.
This property accepts credit cards. Cash is not accepted.
Credit cards accepted: Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Carte Blanche
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice).
Also known as
Comfort Inn Big Stone Gap
Comfort Inn Hotel Big Stone Gap
Comfort Hotel Big Stone Gap
Comfort Inn Big Stone Gap, Virginia
Comfort Inn Big Stone Gap Hotel
Big Stone Gap Comfort Inn
Comfort Inn Big Stone Gap
Quality Inn & Suites Hotel
Quality Inn & Suites Big Stone Gap
Quality Inn & Suites Hotel Big Stone Gap
Frequently asked questions
Does Quality Inn & Suites Big Stone Gap offer free cancellation for a full refund?
Yes, Quality Inn & Suites Big Stone Gap does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Quality Inn & Suites Big Stone Gap?
Yes, there's an indoor pool. Guests have pool access from 6:00 AM to 11:00 PM.
Are pets allowed at Quality Inn & Suites Big Stone Gap?
Sorry, pets aren't allowed, but service animals are welcome.
Is parking offered on site at Quality Inn & Suites Big Stone Gap?
Yes, there's free self parking. Free RV/bus/truck parking is available.
What are the check-in and check-out times at Quality Inn & Suites Big Stone Gap?
Check-in start time: 3 PM; Check-in end time: 7 AM. Check-out time is 11 AM. Contactless check-out is available.
What is there to do at Quality Inn & Suites Big Stone Gap and nearby?
Have fun with nearby activities like cycling, fishing, and hiking. Additional recreation nearby includes spelunking and hunting. Enjoy a swim in the indoor pool or use the hotel's other amenities, which include a fitness center and a picnic area.
Are there restaurants at or near Quality Inn & Suites Big Stone Gap?
Yes, there's an onsite restaurant.
What's the area around Quality Inn & Suites Big Stone Gap like?
Quality Inn & Suites Big Stone Gap puts you in the heart of Big Stone Gap. Popular attractions include Jefferson National Forest, which is 3 minutes away by car.
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Quality Inn & Suites Big Stone Gap Reviews
Reviews
9.4
Exceptional
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
9.6/10
Cleanliness
9.6/10
Staff & service
9.2/10
Amenities
9.4/10
Property conditions & facilities
9.4/10
Eco-friendliness
Popular mentions
Service staff
Room
Breakfast
Bathroom
View
Bed
Lobby
Location
Family friendly
Furniture
What guests liked
Breakfast was consistently described as good, great, and amazing with pleasant service. (16 reviews)
From real guest reviews summarized by AI.
Reviews
10/10 Excellent
Aug 2, 2025
The staff is very nice and clean breakfast is good pool is a salt water pool very nice and warm. We stay here every time we come to big stone
Benjamin
Benjamin, 1-night trip
10/10 Excellent
Jul 24, 2025
Staff was very professional and very nice!
Jamaal
Jamaal, 2-night trip
10/10 Excellent
Jul 23, 2025
It was nice, clean and professional stay. Staff was attentive and helpful. Room was clean, only note was that the room smelled a bit odd.
Jennifer
Jennifer, 2-night trip
10/10 Excellent
Jun 9, 2025
Very very nice and well kept, felt like there was genuine effort put into the place, great breakfast and awesome pool house. Definitely one of the best hotels in Southwestern VA!
Christian
Christian, 2-night trip
10/10 Excellent
Jun 14, 2025
Very nice and comfortable place with gorgeous view.
John
John, 1-night trip
10/10 Excellent
Jun 13, 2025
Hot breakfast!
Sharon
Sharon, 2-night trip
10/10 Excellent
Apr 11, 2025
Checkin was very easy very nice employees
Tonya
Tonya, 1-night trip
6/10 Okay
Jun 28, 2025
The staff were friendly and helpful. The room was clean and the bathroom was designed with grab bars and a shower that accommodates handicapped people. We wanted to give a higher rating but the bed was terrible. It was unsupportive and the pillows were very uncomfortable.
Kathryn
Kathryn, 1-night trip
10/10 Excellent
Apr 21, 2025
Good time for a short trip.
It was a good experience overall..!!!
Joan
Joan, 1-night trip
10/10 Excellent
May 2, 2025
Older property but insanely clean.
Jonathan
Jonathan, 1-night trip
10/10 Excellent
May 23, 2025
My kids live the pool. We drive up and stay everytime they have a celebration. This was end of school 25. Always very nice staff, accommodating, and clean. We will be back again.
Michael
Michael, 1-night trip
6/10 Okay
Apr 1, 2025
Very clean, food was good, didn’t like the fact that we had to put guests that live there as guests in our room in order to swim
PTeasa
PTeasa, 2-night trip
10/10 Excellent
Mar 25, 2025
It was great
Trevor
Trevor, 2-night trip
10/10 Excellent
Dec 21, 2024
Great Stay
Very nice, clean hotel. Friendly staff.
Kimberly
Kimberly, 1-night trip
8/10 Good
Feb 5, 2025
Friendly staff that was very personable.
Rodney
Rodney, 2-night trip
10/10 Excellent
Apr 7, 2025
The staff is so friendly and accommodating, they really helped me feel welcomed. The room I was in the first night didn’t work for me and they switched me to another room, which was amazing. So grateful for my time here. Beautiful views, clean rooms and bathrooms, comfortable and quiet. Highly recommend!
Shelley
Shelley, 4-night trip
10/10 Excellent
Jan 4, 2025
Staff was awesome and very accommodating.
John
John, 1-night trip
10/10 Excellent
Aug 14, 2024
Beautiful place, clean rooms and friendly staff!
Samantha
Samantha, 1-night trip
10/10 Excellent
Oct 9, 2024
Excellent visit
Keanan
Keanan, 1-night trip
10/10 Excellent
Sep 15, 2024
Clean and very friendly staff!
Deborah
Deborah, 2-night trip
10/10 Excellent
Oct 27, 2024
Very nice, staff was great, late check in was simple.
Athena
Athena, 2-night trip
10/10 Excellent
Nov 20, 2024
Spectacular view
Gorgeous location and loved the atmosphere.
steven
steven, 1-night trip
10/10 Excellent
Dec 6, 2024
This property was very clean and the staff very friendly!! Breakfast was great. It was decorated nice for the holidays. The kids really liked the saltwater pool! Would definitely stay here again!
Kathy
Kathy, 1-night trip
10/10 Excellent
Aug 18, 2024
Great location to visit family in BSG. Clean rooms and friendly staff.
Jane-Alice
Jane-Alice, 2-night trip
10/10 Excellent
Jan 6, 2025
Easy parking, check in. Large, comfortable, clean room. Quiet. Friendly staff. Great breakfast. All at a very reasonable price.