In the heart of Gubeng, HARRIS Hotel & Conventions Gubeng - Surabaya offers a haven for families. Unwind at the on-site spa, enjoy international cuisine at Harris Cafe or let kids burn energy at the playground.
Reviews
8.68.6 out of 10
Excellent
Popular amenities
Pool
Spa
Free parking
Free WiFi
Restaurant
Air conditioning
Main amenities (12)
Daily housekeeping
Restaurant
Full-service spa
2 outdoor pools
Breakfast available
Free children's club
Health club
Sauna
Steam room
Children's pool
24-hour room service
Coffee shop/cafe
For families (6)
Children's pool
Children's club (free)
Playground on site
Refrigerator
Private bathroom
Terrace
The current price is CNY192
CNY192
CNY232 total
includes taxes & fees
May 19 - May 20
Why we love this property
Work meets relaxation
This city center hotel offers meeting rooms and a business center. The spa provides relaxing massages and body treatments after work.
Culinary voyage
International cuisine awaits at this hotel's restaurant. Guests can savor diverse flavors, enjoy a buffet breakfast, or grab a bite at the cafe.
Surabaya Plaza Shopping Mall - 14 min walk - 1.2 km
Grand City Surabaya - 17 min walk - 1.4 km
Rumah Sakit Umum Daerah Dr. Soetomo - 4 min drive - 2.4 km
Tunjungan Plaza - 5 min drive - 2.7 km
Getting around
Surabaya (SUB-Juanda) - 40 min drive
Surabaya Gubeng Station - 14 min walk
Surabaya Pasar Turi Station - 18 min drive
Tandes Station - 27 min drive
Train station pick-up (surcharge)
Restaurants
Toko Kopi Tuku - 4 min walk
Starbucks - 1 min walk
NAV - 1 min walk
Larazeta Restaurant & Gallery - 2 min walk
Boncafe - 1 min walk
About this property
HARRIS Hotel & Conventions Gubeng Surabaya
HARRIS Hotel & Conventions Gubeng Surabaya features a free kids' club and puts you just a 5-minute drive from Tunjungan Plaza. Guests can visit the spa to indulge in massages, body scrubs, or body treatments, and international cuisine is served at Harris Cafe, which is open for breakfast, lunch, and dinner. Other highlights include 2 outdoor pools, a health club, and a fitness center.
At a glance
DONE
Hotel size
152 rooms
Arranged over 17 floors
DONE
Arriving/Leaving
Check-in start time: 2:00 PM; Check-in end time: midnight
Contactless check-in available
Late check-in subject to availability
Check-out time is 11:30 AM
Contactless check-out available
DONE
Special check-in instructions
This property offers transfers from the train station (surcharges may apply); to arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 6:00 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
DONE
Required at check-in
Credit card, debit card, or cash deposit required for incidental charges
Government-issued photo ID may be required
DONE
Children
Free children's club
DONE
Pets
No pets or service animals allowed
WIFI
Internet
Free WiFi in public areas
Free WiFi in rooms
LOCAL_PARKING
Parking
Free onsite self parking
Free onsite valet parking
DONE
Transfers
Train station pick-up*
DONE
Other information
Designated smoking areas
Property amenities
Food and drink
Buffet breakfast (surcharge) each morning 6 AM–10 AM
Restaurant
Coffee shop
24-hour room service
Snack bar/deli
Traveling with children
Free children's club
Children's pool
Playground
Children's menu
Working away
Business center
Meeting rooms
Conference space (7104 square feet)
Services
24-hour front desk
Concierge services
Dry cleaning/laundry services
Luggage storage
Wedding services
Porter/bellhop
Facilities
Built in 2015
ATM/banking
Safe-deposit box at front desk
Terrace
Health club
2 outdoor pools
Full-service spa
Sauna
Massage/treatment rooms
Steam room
Banquet hall
Accessibility
Elevator
Elevator door width (inches): 78
Wheelchair-accessible concierge desk
Wheelchair-accessible path to elevator
Room amenities
Be entertained
42-inch Smart TV
Digital TV channels
Home comfort
Air conditioning
Minibar
Coffee/tea maker
Electric kettle
Slippers
Sleep well
Soundproofed rooms
Bed sheets provided
Freshen up
Private bathroom
Shower only
Free toiletries
Hair dryer
Towels
Stay connected
Desk
Free WiFi
Phone
Food and drink
Refrigerator
Free bottled water
More
Daily housekeeping
In-room safe (laptop compatible)
Mobile key entry
Special features
Spa
H'Spa has 6 treatment rooms including rooms for couples. Services include body scrubs and body treatments. A variety of treatment therapies are provided, including reflexology.
Dining
Harris Cafe - This restaurant specializes in international cuisine and serves breakfast, lunch, and dinner. A children's menu is available.
Fees & policies
Optional extras
Buffet breakfast is offered for an extra charge of approximately IDR 175000 for adults and IDR 82500 for children
Policies
Guests can rest easy knowing there's a fire extinguisher on site.
This property accepts credit cards. Cash is not accepted.
Credit cards accepted: Visa, Mastercard, American Express
Cashless transactions are available.
This property affirms that it follows the cleaning and disinfection practices of Ascott Cares (Ascott Limited).
Also known as
HARRIS Hotel Conventions Gubeng Surabaya
HARRIS Hotel Conventions Gubeng
HARRIS Conventions Gubeng Surabaya
HARRIS Conventions Gubeng
HARRIS Hotel & Conventions Gubeng Surabaya Java
HARRIS Hotel Conventions Gubeng Surabaya
HARRIS Hotel & Conventions Gubeng Surabaya Hotel
HARRIS Hotel & Conventions Gubeng Surabaya Surabaya
HARRIS Hotel & Conventions Gubeng Surabaya Hotel Surabaya
Frequently asked questions
Does HARRIS Hotel & Conventions Gubeng Surabaya offer free cancellation for a full refund?
Yes, HARRIS Hotel & Conventions Gubeng Surabaya does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Is there a pool at HARRIS Hotel & Conventions Gubeng Surabaya?
Yes, there are 2 outdoor pools and a children's pool.
Are pets allowed at HARRIS Hotel & Conventions Gubeng Surabaya?
Sorry, pets and service animals aren't allowed.
Is parking offered on site at HARRIS Hotel & Conventions Gubeng Surabaya?
Yes, there's free self and valet parking.
What are the check-in and check-out times at HARRIS Hotel & Conventions Gubeng Surabaya?
Check-in start time: 2:00 PM; Check-in end time: midnight. Check-out time is 11:30 AM. Contactless check-in and check-out are available.
What is there to do at HARRIS Hotel & Conventions Gubeng Surabaya and nearby?
HARRIS Hotel & Conventions Gubeng Surabaya has 2 outdoor pools and a spa, as well as a steam room.
Are there restaurants at or near HARRIS Hotel & Conventions Gubeng Surabaya?
Yes, Harris Cafe offers international cuisine.
What's the area around HARRIS Hotel & Conventions Gubeng Surabaya like?
HARRIS Hotel & Conventions Gubeng Surabaya is in Surabaya Center, a short 13-minute walk from Submarine Monument and 14 minutes' walk from Surabaya Plaza Shopping Mall.
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Reviews
HARRIS Hotel & Conventions Gubeng Surabaya Reviews
8.6
Excellent
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
8.8
Cleanliness
8.6
Location
9.0
Staff & service
9.0
Property conditions & facilities
Reviews
Verified
6/10 Good
Jul 1, 2025
In the middle of nowhere
Laurence
Laurence, 1-night trip
Verified
8/10 Very good
Jul 21, 2024
Anmeldelse Harris Hotel Gubeng
Fellesområdene er veldig flotte, men selve rommet var nedslitt med vond lukt på badet og bærer preg av fuktskader. Det kom stadig små fluer ut av slukene. Sengtøyet var rent, men hadde masse gamle flekker på seg. Og man får ikke utdelt små håndklær til å tørke hendene på. Kun et stort til dusjen. Frokostbuffeten var stor og flott, og en god opplevelse! Fint bassengområdet, men med få solsenger og solen kommer bare på terrassen noen få timer pr dag. Vannet var uvanlig kaldt i bassenget. Ok trimrom, men det var for varmt der inne.
Stayed one night at suite room on 28-Jan-2013. Overall experience was OK.
Henny
Verified
10/10 Exceptional
Dec 4, 2016
great place to stay, rich variety of cuisine
my third time, looking forward to next time
Tia
Verified
8/10 Very good
Oct 24, 2016
Nice hotel near Gubeng station
Clean and nice hotel, ideal to stay if you booked a train trip from the Gubeng railway station.
Urs
Verified
8/10 Very good
Oct 8, 2016
Happy Family Hotel
It is morden and bright. Staff are happy.
Room seems not sound proof, next door big noise disturb my sleep till 3am.
Drainage was bad, shower water overflow to bathroom floor.
Good impressions apart from that.
Mama
Verified
10/10 Exceptional
Aug 27, 2016
Hôtel très agréable
Très bon rapport qualité prix pour cet hôtel tout confort. Il est également à proximité de la gare, ce qui est un avantage quand on doit prendre un train tôt le matin. Je recommande cet hôtel.
emilie
Verified
8/10 Very good
Aug 16, 2016
모던한호텔
위치빼곤다좋았어요
깔끔하고,조식도괜찮았구요
직원들도친절했고
수영장도꽤나괜찮았어요
yeonkyung
Verified
10/10 Exceptional
Aug 14, 2016
Fantástico! Fotos no hacen justicia
Increíble hotel. Las fotos no le hacen justicia en absoluto. La piscina es espectacular, con camas-lounge, bar, restaurante, Ping-pong... Y un campo de golf en las inmediaciones. Zona súper segura, con acceso con control de seguridad. Habitaciones espectaculares, grandes, fantástico lavabo... Te sientes como en una película. El desayuno súper bien, muy variado, y con café decente. Eso sí, al igual que en casi toda la isla, el wifi no es muy bueno, y el agua en el baño sale algo amarillenta (aunque todos aseguran que no hay ningún problema)
Sara
Verified
8/10 Very good
Aug 5, 2016
ok
good hotel with good breakfast
Elena Andreea
Verified
8/10 Very good
Jul 16, 2016
Prima hotel, beste ontbijt van Java
Goed hotel. Schone kamer, fantastisch ontbijt, leuk zwembad. Personeel spreekt alleen niet zo goed engels, heb 3x moeten vragen of ze de slaapbank op wilden dekken voor onze zoon.
Verified traveler
Verified
6/10 Good
Jul 6, 2016
Not so good for tired climbers in Ramadan period
The hotel looked new and modern. However, the spa was closed during the Ramadan period so it wouldn't be good for tired climbers of Mt Ijen and Mt Bromo who were looking forward to a spa. The spa nearby was also closed for Ramadan period. The swimming pool was also closed earlier at 4 pm during Ramadan. So, if you may want to reconsider if you are booking during Ramadan period (I think they should have stated it in their website so that we can make well-informed choices as we book it because of its spa service.)
The room is spacious with an extra sofa bed (too small and hard for an adult to sleep for more than 1 day). The colour of the rooms are bright and cheerful with kettle and fridge.
The staff of the hotel were generally friendly and helpful. They even helped us to get the driver to drive us to the local goodies shop (on our way to the airport) so that we could shop for some local goodies as our souvenirs.
There is a Boncafe restaurant near the hotel. The taxis are easily available to the customers. There is a nice motorcycle accessories shop nearby with great staff and service.
The hotel offers shuttle service to the major malls and also provide an airport transfer service at a reasonable price.
Verified traveler
Verified
8/10 Very good
Jun 6, 2016
Clean and Nice hotel rooms with lots of TV channel
My Husband and Son went there for business trip. They were very satisfied with the rooms once they entered. The room are clean and the drinking area are good too. Breakfast and local food are good only the western food need to improve
Bryan
Verified
8/10 Very good
May 3, 2016
Business stay in Harris Surabaya
The hotel is new (2015) with ‘hip’ atmosphere and shocking orange color motive…☺ The staff are amazingly helpful and cheerful (you this phrase every time you enter the elevator).
The hotel location is central and was only 5 minutes drive (not at pick hours were it become 20 min) from the Grand City convention center.
While the hotel is really pleasant, the rooms are small. There are no wardrobes or closets to store cloths. There is only an open niche with few hangers. We had to use the sofa as our wardrobe.
However, the biggest issue we had was the noise. The walls seems to be made from paper since we could hear any noise (including snoring !) from the next room (probably they could hear us too). This means that at different hours of the night we would wake up to people coming in or going out. Moreover, the window glass is also quite thin (be careful not to lean on it) since we could hear children noise at 7am from the pool, 10 stories below us not to mention the train noise.
On the up side, breakfast was great. The dinning room is open design, light and nice. Great selection of any food from east to west.
Verified traveler
Verified
8/10 Very good
Apr 16, 2016
Good for business trip
nice, near centre city
Boedi Desi
Verified
10/10 Exceptional
Apr 15, 2016
Nice hotel with wonderful food.
Great place to relax. And the pool has very nice chairs to just sit back, eat, and take in the atmosphere. The enchiladas are great as well.
Verified traveler
Verified
10/10 Exceptional
Mar 28, 2016
Comfortable and quite neighbourhood
Verified traveler
Verified
8/10 Very good
Mar 10, 2016
I will surely comeback for next stay at Harris .
It was my first time at Harris, it was as expected. I am satisfied. Service was very good, car valley was really helpfull, as i was arrived at night.
Maria
Verified
10/10 Exceptional
Mar 7, 2016
New, clean, friendly hotel at Surabaya
We were stay for 8 nights at this new hotel, very satisfied with everything in this hotel. Very clean and tidy, super friendly staffs from the doorman-receptionist-cleaner-waitress ... everyone. And they're very helpful with any requests from us. Only 1 day that we've got a bit 'shock' with the room cleaner but the rest was superb. The price was affordable and the location was good. Will stay again in this hotel if we come to visit Surabaya and will recommend this hotel to our friends.
Agnes
Verified
8/10 Very good
Feb 21, 2016
Pas de charme particulier mais bon rapport qualité
Nous ne nous attendions pas à une chaîne de type Ibis très prisé par les chinois. Le style et la décoration de l'hôtel sont standards sans touche indonésienne. En gros, il manque de charme.
Toutefois, le personnel est extrêmement serviable et gentil, souriant. Le SPA vaut le détour avec accès jacuzzi et sauna gratuit. Le petit déjeuner est un très grand buffet copieux et le restaurant au 17ème étage est très bon.
Verified traveler
Verified
10/10 Exceptional
Feb 19, 2016
jaand a from brisb aust
this hotel was staffed by young people a delite to deal with amazing service nothing was any trouble.monday is buffet night had a great meal .bfst buffet style great food and amazing service included was entire staff singing and dancing beat that.would recommend hotel to all as value plus for your money
john a
Verified
8/10 Very good
Feb 13, 2016
Anytime again
Worth for money, smart service, great breakfast
Tia
Verified
8/10 Very good
Feb 9, 2016
Hotel baru, lokasi strategis, harga terjangkau
Hotel ini relatif masih baru, jadi kondisinya masih bersih, rapi dan bagus, kami sekeluarga besar (dengan 2 anak balita, dll) menginap di 3 kamar, yg 2 kamar connected. Lokasi di Jl. Bangka dekat Biliton (Raya Gubeng) mau cari makan dekat sana mudah, mau ke mall juga dekat ke Delta Plaza. Kolam renang, kids club juga ada, anak2 senang menginap disini, untuk remaja dan orang tua juga ada sauna dan Jacuzzi untuk relax sejenak. Staff nya ramah, kecepatan pelayanan lumayan, keamanan juga cukup baik, harus pake access card untuk naik ke lantai tertentu.
Bobby
Verified
10/10 Exceptional
Dec 23, 2015
Nice hotel great pool
Had a great stay the manager Harry was very good went out of his way to make us happy when any issues occurred he fixed everything promptly a swift smooth manager thanks harry