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Hotel Palace Galapagos

3.0 star property
Beaux Arts hotel with restaurant, near Las Grietas

Choose dates to view prices

Hotel Palace Galapagos is a tranquil retreat near the Malecon, with a lush garden and library to unwind. Enjoy cycling in the area or dine at the on-site restaurant. With free WiFi, bike rentals available, and helpful staff for tour assistance.

Reviews

9.8 out of 10
Exceptional

Popular amenities

  • Free WiFi
  • Restaurant
  • Air conditioning
  • Non-smoking

Main amenities (12)

  • Daily housekeeping
  • Near the beach
  • Restaurant
  • Outdoor pool access
  • Breakfast available
  • Beach towels
  • Beach shuttle
  • Garden
  • Library
  • Front-desk safe
  • Snack bar/deli
  • Water dispenser

Feel at home (6)

  • Refrigerator
  • Private bathroom
  • Television
  • Garden
  • Daily housekeeping
  • In-room climate control (air conditioning)
The current price is CNY551
CNY551 total
May 22 - May 23

Room options

Available filters for rooms
Showing 4 of 4 rooms

View all photos for Family Suite, 2 Bedrooms, Kitchenette, Ground Floor

Family Suite, 2 Bedrooms, Kitchenette, Ground Floor | In-room safe, laptop workspace, free WiFi, bed sheets

Family Suite, 2 Bedrooms, Kitchenette, Ground Floor

  • Garden view
  • 45 sq m
  • 2 bedrooms
  • Sleeps 4
  • 1 Double Bed and 2 Twin Beds

View all photos for Deluxe Room, 1 Bedroom, Bathtub, Tower

Deluxe Room, 1 Bedroom, Bathtub, Tower | In-room safe, laptop workspace, free WiFi, bed sheets

Deluxe Room, 1 Bedroom, Bathtub, Tower

10.0 out of 10
Exceptional
(1 review)
  • City view
  • 27 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds

View all photos for Superior Room

Superior Room | In-room safe, laptop workspace, free WiFi, bed sheets

Superior Room

9.6 out of 10
Exceptional
(5 reviews)
  • Garden view
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Room

Standard Room | In-room safe, laptop workspace, free WiFi, bed sheets

Standard Room

  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed OR 2 Twin Beds

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  • Free WiFi
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  • Air conditioning
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9.8 out of 10, Exceptional, 239 reviews
The price is CNY563
CNY563 total
May 23 - May 24
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About the neighborhood

Map
Petrel 466 and Floereana, Puerto Ayora, 200102

What's nearby

  • Academy Bay - 7 min walk - 0.6 km
  • Fishing Piers - 7 min walk - 0.6 km
  • Malecon - 12 min walk - 1.0 km
  • Las Grietas - 12 min walk - 1.0 km
  • Charles Darwin Research Station - 17 min walk - 1.5 km

Getting around

  • Isla Baltra (GPS-Seymour) - 69 min drive
  • Beach shuttle (surcharge)

Restaurants

  • ‪Islander Coffee Roasters - ‬2 min walk
  • ‪Santa Cruz Brewery - ‬9 min walk
  • ‪Limón Café Bar - ‬11 min walk
  • ‪1835 Coffee Lab - ‬6 min walk
  • ‪Isla Grill - ‬7 min walk

About this property

Hotel Palace Galapagos

When you stay at Hotel Palace Galapagos, you'll be within a 15-minute walk of Las Grietas and Malecon. Freebies like WiFi and wired internet are added perks, and guests looking to stay active can check out the nearby hiking/biking trails, scuba diving, and snorkeling. Other highlights include a snack bar/deli and a garden.

At a glance

DONE

Hotel size

    • 6 rooms
    • Arranged over 2 floors
DONE

Arriving/Leaving

    • Check-in start time: 1:00 PM; Check-in end time: 7:00 PM
    • Contactless check-in available
    • Minimum check-in age: 18
    • Check-out time is 10 AM
    • Contactless check-out available
DONE

Special check-in instructions

    • The front desk is open daily from 6 AM - 9:00 PM
    • Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours
    • To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation
    • Information provided by the property may be translated using automated translation tools
DONE

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Children

    • No cribs (infant beds)
DONE

Pets

    • No pets or service animals allowed
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi (speed: 50+ Mbps) and wired internet access in rooms
LOCAL_PARKING

Parking

    • No onsite parking
DONE

Offsite

    • Beach shuttle*
DONE

Other information

    • Smoke-free property

Property amenities

Food and drink

  • Continental breakfast (surcharge) each morning 6:30 AM–9:00 AM
  • Restaurant
  • Snack bar/deli
  • Water dispenser

What to do

  • Beach shuttle (surcharge)
  • Beach nearby
  • Access to nearby outdoor pool
  • Bicycle rentals nearby
  • Ecotours nearby
  • Hiking/biking trails nearby
  • Boat tours nearby
  • Scuba diving nearby

Services

  • Front desk (limited hours)
  • Tour/ticket assistance
  • Luggage storage
  • Beach shuttle (surcharge)
  • Beach towels

Facilities

  • 1 building/tower
  • Built in 2013
  • Safe-deposit box at front desk
  • Garden
  • Library
  • Vegetarian dining options
  • Locally-owned & organized tours & activities
  • Beaux Arts architecture

Accessibility

  • Wheelchair-accessible registration desk
  • Wheelchair-accessible registration desk height (inches): 41
  • Wheelchair-accessible restaurant
  • Visual alarms in hallways
  • Handrails in hallways
  • Hallway handrail height (inches): 39
  • Handrails in stairways
  • Stairway handrail height (inches): 35
  • Closed captioned TV
  • Grab bar in shower
  • Shower grab bar height (inches): 54
  • Upper floors accessible by stairs only

Room amenities

Be entertained

  • LCD television
  • Cable TV channels

Home comfort

  • Air conditioning (climate-controlled)

Sleep well

  • Bed sheets provided

Freshen up

  • Private bathroom
  • Soap and shampoo
  • Hair dryer
  • Toilet paper

Stay connected

  • Laptop-friendly workspace
  • Free WiFi (speed of 50+ Mbps) and free wired internet

Food and drink

  • Refrigerator

More

  • Daily housekeeping
  • In-room safe
  • Access via exterior corridors

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out. Fees may include applicable taxes:
  • You may be required to pay the following charge at the property: Ecuador Value-Added Tax (VAT) at 15%. A VAT exemption is available to travelers who present a valid passport and tourist visa showing they are not a resident of Ecuador.

Optional extras

  • Continental breakfast is offered for an extra charge of approximately USD 16 for adults and USD 16 for children
  • Beach shuttle service is offered for an extra charge

Children & extra beds

  • Rollaway beds are available for USD 30 per day

Pool, spa, & gym (if applicable)

  • Pool access is available for an extra charge of USD 5 per person per night

Policies

This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.

Only registered guests are allowed in the guestrooms.

This property does not have elevators.

Onsite parties or group events are strictly prohibited.

Guests can rest easy knowing there's a fire extinguisher and a smoke detector on site.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

This property accepts credit cards and cash.

Credit cards accepted: Visa, Mastercard

Cashless transactions are available.

This property reserves the right to pre-authorize the guest's credit card prior to arrival.

Also known as

Galapagos Suites Palace Puerto Ayora

Galapagos Suites Palace

Hotel Palace Galapagos Puerto Ayora

Hotel Palace Galapagos Hotel

Hotel Palace Galapagos Puerto Ayora

Hotel Palace Galapagos Hotel Puerto Ayora

Frequently asked questions

Are pets allowed at Hotel Palace Galapagos?

Sorry, pets and service animals aren't allowed.

Is parking offered on site at Hotel Palace Galapagos?

Sorry, there's no onsite parking at Hotel Palace Galapagos.

What are the check-in and check-out times at Hotel Palace Galapagos?

Check-in start time: 1:00 PM; Check-in end time: 7:00 PM. Check-out time is 10 AM. Contactless check-in and check-out are available.

What is there to do at Hotel Palace Galapagos and nearby?

Have fun with nearby activities like cycling, boat tours, and fishing. Additional recreation nearby includes ecotours. Enjoy amenities like a garden and access to a nearby outdoor pool.

Are there restaurants at or near Hotel Palace Galapagos?

Yes, there's an onsite restaurant.

What's the area around Hotel Palace Galapagos like?

Hotel Palace Galapagos is a short 13-minute walk from Malecon and 14 minutes' walk from Charles Darwin Research Station.

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Reviews

Hotel Palace Galapagos Reviews

9.8

Exceptional

9.8

Cleanliness

8.8

Location

10

Staff & service

9.4

Property conditions & facilities

Guest review summary

What guests liked

  • Breakfast was delicious and a great start to the day, with some reviewers calling it the best they had in the area. (6 reviews)
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From real guest reviews summarized by AI.

Popular mentions

Service staff
Breakfast
Room
Lobby
Air conditioning
Restaurant
Water

Reviews

Verified

10/10 Exceptional

Our stay was great! The rooms were spacious and very clean! There was even has a back patio with a table and chairs. The interior courtyard was cute and I liked that our room was right off of the courtyard.They provided towels for the beach which was very nice. We would recommend this hotel to anyone and would definitely stay here again!
Nicholas, 3-night trip
Verified

10/10 Exceptional

The staff were very attentive and welcoming anything we required they were very approachable and ensured our stay was as homely as possible
Daniela, 3-night trip
Verified

10/10 Exceptional

Excellent quiet locations, easy access to taxi and attractions. Walking distance to restaurants, shopping and pier.
Ramesh, 1-night trip
Verified

10/10 Exceptional

Absolutely happy with everything!!!! My room was cleaned before I back from my day out!!! Great service! Recommend to everyone!!! Close to everything !! Loved it
PAYTRIE, 5-night trip
Verified

10/10 Exceptional

Great room, a short walk to the town centre, excellent service. Highly recommended !
Malcolm, 3-night trip
Verified

10/10 Exceptional

Fantastic

This was a lovely hotel, within walkin distance to the main strip and the staff here are super friendly! I'd highly recommend checking out this place if you're on Santa Cruz!
Spencer, 2-night trip
Verified

10/10 Exceptional

Excellent! Staff was very attentive. We added on breakfast and it was a great start to our day!
Fredrick, 1-night trip
Verified

10/10 Exceptional

The best place to stay! The staff were always helpful and they helped me keep my reservation when flight was not able to happen at last minute. They kept rooms cleaned phenomenally everyday. I did not want to leave. The location to downtown and harbor was excellent yet far enough from the noise! Never miss a chance to stay there!
Michael, 5-night trip
Verified

10/10 Exceptional

Beautiful hotel just 10-15 minutes away from the port and all the shopping and restaurants. The room was very clean and the staff was very attentive. We got complimentary water and coffee in the lobby. The rooms are quiet, have air conditioning and the staff speak English.
Diana, 10-night trip
Verified

10/10 Exceptional

We selected this property as a last minute, emergency option. We were absolutely blown away! Simple, convenient, clean, accommodating....we couldn't have made a better choice. We would recommend this to anyone and we would stay there again with zero hesitation.
Joe, 1-night trip
Verified

10/10 Exceptional

We loved our stay at this hotel! The owners offered us help in so many ways, such as recommending us a bilingual tour guide and even lending their phones to contact the coordinator, undertaking laundry and boxing breakfasts when we had to go out early in the morning. The property was very clean and the housekeeper even washed our cooking equipment left in the kitchen. The breakfast was delicious and professional. They also helped us transport our luggage to the next hotel when we were out on a tour. It is about a 7-10 minute walk from the city center. I highly recommend this hotel!
Miyu, 1-night trip
Verified

10/10 Exceptional

Good option

Staff was amazing. Very helpful and wanted to make sure your needs were met. Always hot showers and good working air conditioning. Appreciated the water in the lobby to refill bottles and they even put a jug in each room too. Location was a bit outside the central area but we always walked it, even in dark and it was safe. It was only like a 10 - 15 minute walk. We took a cab from the ferry with our luggage and it was only $2. They booked us a cab to go to the airport ferry for us. Very prompt in responding to emails and I had a lot of questions so very patient too!
Sandra, 3-night trip
Verified

8/10 Very good

Decent room in Puerto Ayora
richard, 1-night trip
Verified

10/10 Exceptional

Great little family run hotel. 5 blocks from the main tourist area. Couldn't fault it!
Suzy, 3-night trip
Verified

10/10 Exceptional

Good breakfast and staff very helpful.
Ganna, 3-night trip
Verified

10/10 Exceptional

Everything was great. Best breakfast in Ecuador! The staff was very nice and friendly. Very convenient location.
Beata, 6-night trip
Verified

10/10 Exceptional

Very well maintained small and quiet hotel. Super friendly and easily accessible staff.
Michael, 1-night trip
Verified

8/10 Very good

Close to downtown, safe, nice. Best thing is breakfast, Tonia makes it and it's very delicious
timothy, 4-night trip
Verified

10/10 Exceptional

Lovely room with air con. Staff really helpful. Safe to walk about even at night. In easy walking distance to the town.
MERCEDES, 4-night trip
Verified

10/10 Exceptional

They provide purified water. Everything was ok. The breakfast was great.
Verified

10/10 Exceptional

Note that this review is based on a father and 5yr old son travelling in the Galapagos Islands. We booked several nights here and it was one of the best choices we made. The hosts helped us on numerous occasions with advice, guidance, collected us from the ferry, and booked our taxi for the airport. The room provided was spacious and clean. The beds were very comfortable and firm which was just what we needed upon our return from our daily tours. It is not far from the seafront and main street. There is a laundry on the corner, which was very convenient, and a lot of local shops, and nice cafes down the road. We would definitely stay there again.
MEMET, 9-night trip
Verified

10/10 Exceptional

Great place to stay.

The hotel is in a nice quiet residential neighborhood, yet very walkable to restaurants and shops. The wifi was fast and dependable. The bed was very comfortable. Air conditioning worked well which was welcome each day after a day out. We chose not to spend the additional $8 a day for breakfast. The room was very clean! The staff was friendly and helpful. The only thing lacking was guidance on places worth visiting while on the island of Santa Cruz, although a recommendation was made by Julio for a travel agent we could contact. Overall, Hotel Palace is a great place to stay.
Scott, 6-night trip
Verified

10/10 Exceptional

excelente hotel, muito bem localizado, quarto limpo, grande e moderno, a senhora da recepção muito amável e prestativa, nos ajudou em varias duvidas. Com certeza voltarei.
MARCO, 1-night trip
Verified

10/10 Exceptional

Personal amable, habitación amplia, camas cómodas, Wi-Fi de alta velocidad, ducha con cabezal y agua caliente para las estaciones frías.
Claudia, 1-night trip
Verified

8/10 Very good

街中に近く快適なホテル

街の中心部から近くて部屋も快適です。朝ごはんも美味しくいただきました。 空港に向かう乗り合いタクシーのアレンジも代行してもらい、出発時間の相談もしてもらえて助かりました。 部屋も綺麗で快適なのですが、音が気になりました。夜雨が結構降っていたのですが雨の雫がトタン屋根の上に落ちるような音が断続的にしたので音に敏感な人は気になるかと思います。
1-night trip