Skip to main content

Hotel Plaza Carrillo's

3.0 star property
Hotel with outdoor pool, near Las Palapas Park

Choose dates to view prices

Photo gallery for Hotel Plaza Carrillo's

Outdoor pool
Lobby
Property grounds
Lobby
Street view
Escape to Hotel Plaza Carrillo's, where vibrant Cancun charm meets modern comfort. Unwind in the garden, sip a drink at the bar, or savor delicious meals at the restaurant. With an outdoor pool and tour assistance nearby attractions like Las Palapas Park are within reach.

Reviews

7.6 out of 10
Good

Popular amenities

  • Bar
  • Parking available
  • Pool
  • 24/7 front desk
  • Air conditioning
  • Free WiFi

Main amenities (12)

  • Daily housekeeping
  • Restaurant and bar/lounge
  • Outdoor pool
  • Room service
  • 24-hour front desk
  • Garden
  • Front-desk safe
  • Snack bar/deli
  • Concierge services
  • Luggage storage
  • Tour/ticket assistance
  • Reception hall

Feel at home (6)

  • Private bathroom
  • Television
  • Garden
  • Daily housekeeping
  • Bathtub or shower
  • In-room climate control (air conditioning)

Room options

View all photos for Double Room

Down comforters, in-room safe, desk, iron/ironing board

Double Room

  • 20 sq m
  • Sleeps 4

View all photos for Standard Room

Standard Room | Down comforters, in-room safe, desk, iron/ironing board

Standard Room

8.4 out of 10
Very good
(12 reviews)

Highlights

Air conditioning
TV
Down duvet
Private bathroom
Cable channels
Wardrobe or closet
Desk
In-room safe
  • 20 sq m
  • City view
  • Sleeps 4
  • 2 Double Beds

Similar properties

Outdoor pool, sun loungers
Hotel Hacienda de Castilla
  • Pool
  • Airport transfer
  • Pet friendly
  • Parking available
7.4 out of 10, Good, 849 reviews
Hotel Hacienda de Castilla
Mod logo
Sign in to view eligible discounts and perks. More rewards for more adventures!
Sign inSign up, it's free

About the neighborhood

Map
Claveles No. 33 y 35, Supermanzana 22, Cancun, QROO, 77500

What's nearby

  • Benito Juarez Municipal Building - 2 min walk - 0.2 km
  • Las Palapas Park - 3 min walk - 0.3 km
  • Plaza 28 - 11 min walk - 1.0 km
  • Mercado 23 - 11 min walk - 1.0 km
  • Plaza Las Americas - 19 min walk - 1.6 km

Getting around

  • Cancun Intl. Airport (CUN) - 17 min drive

Restaurants

  • ‪11:11 Club - ‬1 min walk
  • ‪Burger King - ‬10 min walk
  • ‪KOTARÓ - ‬5 min walk
  • ‪Amarula - ‬5 min walk
  • ‪Hunter Bar - ‬3 min walk

About this property

Hotel Plaza Carrillo's

At Hotel Plaza Carrillo's, you'll be just a 5-minute drive from Plaza Las Americas and Puerto Cancun Marina Town Center. Guests looking for a bite to eat can check out Carrillos, which serves international cuisine. An outdoor pool, a bar/lounge, and a snack bar/deli are other highlights.

At a glance

DONE

Hotel size

    • 43 rooms
DONE

Arriving/Leaving

    • Check-in start time: 3:00 PM; Check-in end time: 7:00 PM
    • Minimum check-in age: 18
    • Check-out time is 11:00 AM
DONE

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property
DONE

Required at check-in

    • Cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Children

    • No cribs (infant beds)
DONE

Pets

    • No pets or service animals allowed
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms
LOCAL_PARKING

Parking

    • Free offsite parking within 33 ft
    • Street parking available
DONE

Other information

    • Designated smoking areas (fines apply)

Property amenities

Food and drink

  • Restaurant
  • Bar/lounge
  • Room service
  • Snack bar/deli

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Luggage storage

Facilities

  • Safe-deposit box at front desk
  • Garden
  • An outdoor pool
  • Reception hall

Accessibility

  • Handrails in stairways
  • Closed captioned TV
  • Lowered electrical outlets in bathroom
  • Well-lit path to entrance

Room amenities

Be entertained

  • Television
  • Cable TV channels

Home comfort

  • Air conditioning (climate-controlled)
  • Iron/ironing board (on request)

Sleep well

  • Down comforter
  • Bed sheets provided

Freshen up

  • Private bathroom
  • Bathtub or shower
  • Free toiletries
  • Towels
  • Toilet paper

Stay connected

  • Desk
  • Free WiFi
  • Phone

More

  • Daily housekeeping
  • In-room safe

Special features

Dining

Carrillos - This restaurant specializes in international cuisine.

Fees & policies

Pool, spa, & gym (if applicable)

  • Pool access available from 6:30 AM to 8:00 PM

Policies

Noise-free guestrooms cannot be guaranteed.
This property does not have elevators.
Guests can rest easy knowing there's a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards on site.
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.
This property accepts credit cards, debit cards and cash.
Credit cards accepted: Visa, Mastercard, American Express
Cashless transactions are available.

Also known as

Hotel Plaza Carrillo's Cancun
Hotel Plaza Carrillo's
Plaza Carrillo's Cancun
Plaza Carrillo's
Hotel Plaza Carrillo's Hotel
Hotel Plaza Carrillo's Cancun
Hotel Plaza Carrillo's Hotel Cancun

Frequently asked questions

Does Hotel Plaza Carrillo's offer free cancellation for a full refund?

Yes, Hotel Plaza Carrillo's does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Is there a pool at Hotel Plaza Carrillo's?

Yes, there's an outdoor pool. Guests have pool access from 6:30 AM to 8:00 PM.

Are pets allowed at Hotel Plaza Carrillo's?

Sorry, pets and service animals aren't allowed.

Is parking offered on site at Hotel Plaza Carrillo's?

No, unfortunately, but there's free parking nearby.

What are the check-in and check-out times at Hotel Plaza Carrillo's?

Check-in start time: 3:00 PM; Check-in end time: 7:00 PM. Check-out time is 11:00 AM.

Is there an onsite casino at Hotel Plaza Carrillo's?

No, this hotel doesn't have a casino, but Royal Yak Casino and Sports Book (2-min drive) and Dubai Palace Casino (3-min drive) are both nearby.

What is there to do at Hotel Plaza Carrillo's and nearby?

Hotel Plaza Carrillo's has an outdoor pool and a garden.

Are there restaurants at or near Hotel Plaza Carrillo's?

Yes, Carrillos offers international cuisine.

What's the area around Hotel Plaza Carrillo's like?

Hotel Plaza Carrillo's is a short 20-minute walk from Plaza Las Americas and 13 minutes' walk from Plaza 28.

Have a question?

AI iconBeta

Get instant answers with AI powered search of property information and reviews.