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Ascott Orchard Singapore

5.0 star property
Luxury hotel with outdoor pool, connected to a shopping center, near Orchard Road

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Photo gallery for Ascott Orchard Singapore

Outdoor pool, sun loungers
Deluxe Suite, 1 Bedroom | 1 bedroom, in-room safe, desk, soundproofing
Fitness facility
Exterior
Lobby
Ascott Orchard Singapore, near vibrant Orchard Road, offers a serene escape with a garden and playground for kids. Unwind by the outdoor pool or explore the nearby shopping haven while taking advantage of convenient amenities like in-room WiFi and concierge services.

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Non-smoking
  • Gym
  • Air conditioning
  • Laundry facilities
  • 24/7 front desk

Main amenities (12)

  • Housekeeping (on request)
  • Restaurant
  • Outdoor pool
  • Breakfast available
  • Fitness center
  • Children's pool
  • Room service
  • 24-hour front desk
  • Air conditioning
  • Water dispenser
  • Laundry service
  • Porter/bellhop

For families (6)

  • Children stay free
  • Free cribs/infant beds
  • Children's pool
  • Playground on site
  • Microwave
  • Cable/satellite TV service
The current price is CNY1,740
CNY2,086 total
includes taxes & fees
Oct 19 - Oct 20

Room options

Check availability for these dates

Tonight

Sep 29 - Sep 30
Check availability for tonight Sep 29 - Sep 30

Tomorrow

Sep 30 - Oct 1
Check availability for tomorrow Sep 30 - Oct 1
Available filters for rooms
Showing 8 of 8 rooms

View all photos for Executive Studio

Executive Studio | 1 bedroom, in-room safe, desk, soundproofing

Executive Studio

10.0 out of 10
Exceptional
(2 reviews)

Highlights

Soundproofed
Air conditioning
Free cribs/infant beds
Refrigerator
TV
Separate bedroom
Eco-friendly toiletries
Bathrobes
  • 30 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Premier Studio

Premier Studio | 1 bedroom, in-room safe, desk, soundproofing

Premier Studio

Highlights

Soundproofed
Air conditioning
Free cribs/infant beds
Refrigerator
TV
Separate bedroom
Eco-friendly toiletries
Bathrobes
  • 30 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Suite, 1 Bedroom

Deluxe Suite, 1 Bedroom | 1 bedroom, in-room safe, desk, soundproofing

Deluxe Suite, 1 Bedroom

10.0 out of 10
Exceptional
(3 reviews)

Highlights

Soundproofed
Air conditioning
Free cribs/infant beds
Kitchen
Refrigerator
Dishwasher
TV
Washer/dryer
  • 60 sq m
  • 1 bedroom
  • City view
  • Sleeps 4
  • 1 King Bed

View all photos for Premier Suite, 1 Bedroom

1 bedroom, in-room safe, desk, soundproofing

Premier Suite, 1 Bedroom

Highlights

Soundproofed
Air conditioning
Free cribs/infant beds
Kitchen
Refrigerator
Dishwasher
TV
Washer/dryer
  • 60 sq m
  • 1 bedroom
  • City view
  • Sleeps 4
  • 1 King Bed

View all photos for Premier Suite, 2 Bedrooms

1 bedroom, in-room safe, desk, soundproofing

Premier Suite, 2 Bedrooms

Highlights

Soundproofed
Air conditioning
Free cribs/infant beds
Kitchen
Refrigerator
Dishwasher
TV
Washer/dryer
  • 80 sq m
  • 2 bedrooms
  • City view
  • Sleeps 5
  • 1 King Bed and 2 Twin Beds

View all photos for Studio (Murano)

Eco-friendly toiletries, hair dryer, bathrobes, bidet

Studio (Murano)

Highlights

Soundproofed
Air conditioning
Free cribs/infant beds
Refrigerator
TV
Separate bedroom
Eco-friendly toiletries
Bathrobes
  • 30 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 1 Bedroom (Pierre)

1 bedroom, in-room safe, desk, soundproofing

Suite, 1 Bedroom (Pierre)

Highlights

Soundproofed
Air conditioning
Free cribs/infant beds
Kitchen
Refrigerator
Dishwasher
TV
Washer/dryer
  • 60 sq m
  • 1 bedroom
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 2 Bedrooms (Soho)

1 bedroom, in-room safe, desk, soundproofing

Suite, 2 Bedrooms (Soho)

Highlights

Soundproofed
Air conditioning
Free cribs/infant beds
Kitchen
Refrigerator
Dishwasher
TV
Washer/dryer
  • 80 sq m
  • 2 bedrooms
  • City view
  • Sleeps 5
  • 1 King Bed and 2 Twin Beds

Similar properties

Lobby

Hilton Singapore Orchard

  • Pool
  • Airport transfer
  • Free parking
  • Free WiFi
9.2 out of 10, Wonderful, 803 reviews
The price is CNY1,639
CNY1,965 total
includes taxes & fees
Oct 13 - Oct 14
Hilton Singapore Orchard
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About the neighborhood

Map
11 Cairnhill Road, Singapore, 229724

What's nearby

  • Orchard Road - 3 min walk - 0.3 km
  • ION Orchard - 7 min walk - 0.6 km
  • Bugis Street Shopping District - 2 min drive - 1.9 km
  • Mustafa Centre - 3 min drive - 2.7 km
  • Marina Bay Sands Casino - 5 min drive - 4.5 km

Getting around

  • Seletar Airport (XSP) - 22 min drive
  • Singapore Changi Airport (SIN) - 28 min drive
  • Senai International Airport (JHB) - 69 min drive
  • Batam Batu Besar (BTH-Hang Nadim) - 22.9 miles/36.8 km
  • Kempas Baru Station - 33 min drive
  • JB Sentral - 49 min drive
  • Somerset Station - 6 min walk
  • Orchard Station - 10 min walk
  • Newton Station - 14 min walk

Restaurants

  • ‪Din Tai Fung 鼎泰豐 - ‬4 min walk
  • ‪HIE Orchard Restaurant - ‬3 min walk
  • ‪Gastronomia Da Paolo - ‬3 min walk
  • ‪Greyhound Cafe - ‬3 min walk
  • ‪Cédric Grolet - ‬1 min walk

About this property

Ascott Orchard Singapore

When you stay at Ascott Orchard Singapore, you'll be just a 5-minute drive from Orchard Road and Bugis Street Shopping District. After having fun at the outdoor pool, you can grab a bite to eat at the restaurant. A fitness center and a children's pool are offered, and in-room conveniences at this luxurious hotel include refrigerators and microwaves. Fellow travelers love the overall property condition. The property is just a short walk to public transportation: Somerset Station is 6 minutes and Orchard Station is 10 minutes.

At a glance

DONE

Hotel size

    • 220 rooms
    • Arranged over 20 floors
DONE

Arriving/Leaving

    • Check-in time starts at 3:00 PM
    • Late check-in subject to availability
    • Minimum check-in age: 18
    • Check-out time is noon
DONE

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property
    • All guests, including children, are required to present a valid passport or physical government-issued ID card at check-in
    • This property provides housekeeping services Monday-Saturday. Housekeeping is not available on public holidays.
DONE

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Children

    • One child (11 years old and younger) stays free when occupying the parent or guardian's room, using existing bedding
DONE

Pets

    • Pets not allowed
LOCAL_PARKING

Parking

    • No onsite parking
DONE

Other information

    • Smoke-free property

Property amenities

Food and drink

  • Full breakfast (surcharge) 6:30 AM–10:30 AM on weekdays and 7:00 AM–11:00 AM on weekends
  • Restaurant
  • Room service
  • Water dispenser

Traveling with children

  • Children stay free (see details)
  • Children's pool
  • Playground

Services

  • 24-hour front desk
  • Dry cleaning/laundry services
  • Porter/bellhop
  • Pool loungers

Facilities

  • Built in 2016
  • Fitness center
  • An outdoor pool
  • Annual offsets purchased for at least 10% of carbon footprint
  • Double-glazed windows
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • No plastic water bottles
  • Water dispenser
  • Reusable cups only
  • Reusable tableware only

Accessibility

  • Elevator
  • Elevator door width (inches): 36

Room amenities

Be entertained

  • 40-inch TV
  • Cable TV channels

Home comfort

  • Air conditioning
  • Espresso maker
  • Bathrobes
  • Iron/ironing board

Sleep well

  • Soundproofed rooms
  • Alarm clock
  • Free crib/infant bed
  • Bed sheets provided

Freshen up

  • Bidet
  • Eco-friendly toiletries
  • Hair dryer
  • Towels
  • Toothbrush and toothpaste

Stay connected

  • Desk
  • Free local calls

Food and drink

  • Refrigerator
  • Microwave

More

  • Weekday housekeeping only
  • In-room safe
  • Eco-friendly toiletries
  • Bulk dispenser for toiletries
  • Energy-saving switches
  • LED light bulbs
  • Composting
  • Recycling
  • Water-efficient showers only
  • Water-efficient toilets only

Fees & policies

Optional extras

  • Full breakfast is offered for an extra charge of approximately SGD 35.97 per person

Children & extra beds

  • Rollaway beds are available for SGD 143.88 per night

Policies

Construction is underway at a neighboring building and there may be noise disturbance from the construction work.
This property uses eco-friendly cleaning products.
Guests can rest easy knowing there's a fire extinguisher and a smoke detector on site.
This property accepts credit cards and debit cards. Cash is not accepted.
Credit cards accepted: Visa, Mastercard, American Express, Union Pay
This property is professionally cleaned.
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Also known as

Ascott Orchard Singapore Aparthotel
Ascott Aparthotel
Ascott Orchard Singapore Hotel
Ascott Orchard Singapore Singapore
Ascott Orchard Singapore (SG Clean)
Ascott Orchard Singapore Hotel Singapore

Frequently asked questions

Does Ascott Orchard Singapore offer free cancellation for a full refund?

Yes, Ascott Orchard Singapore does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Is there a pool at Ascott Orchard Singapore?

Yes, there's an outdoor pool and a children's pool.

Are pets allowed at Ascott Orchard Singapore?

Sorry, pets aren't allowed.

Is parking offered on site at Ascott Orchard Singapore?

Sorry, there's no onsite parking at Ascott Orchard Singapore.

What are the check-in and check-out times at Ascott Orchard Singapore?

You can check in starting at 3:00 PM. Check-out time is noon.

Is there an onsite casino at Ascott Orchard Singapore?

No, this hotel doesn't have a casino, but Marina Bay Sands Casino (6-min drive) and Resort World Sentosa Casino (11-min drive) are both nearby.

What is there to do at Ascott Orchard Singapore and nearby?

Ascott Orchard Singapore has an outdoor pool and a fitness center.

Are there restaurants at or near Ascott Orchard Singapore?

Yes, there's an onsite restaurant.

What's the area around Ascott Orchard Singapore like?

Ascott Orchard Singapore is in Orchard, a short 6-minute walk from Somerset Station and 4 minutes' walk from Orchard Road.

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Ascott Orchard Singapore Reviews

Reviews

8.8

Excellent

9.0/10

Cleanliness

8.4/10

Staff & service

9.0/10

Amenities

9.0/10

Property conditions & facilities

8.8/10

Eco-friendliness

Popular mentions

Room
Service staff
Location
Bed
Value
Microwave
Water

What guests liked

  • The pool area was big and suitable for swimming laps. (3 reviews)
AI Sparkle IconFrom real guest reviews summarized by AI.

Reviews

10/10 Exceptional

Very nice hotel.
eric, 1-night trip

10/10 Exceptional

short staycation

We had a pleasant stay. everything is fantastic in this hotel.
john, 2-night trip

10/10 Exceptional

Every thing were excellent
Fadhel salman, 5-night trip

6/10 Good

It is a very good location, ideal for people who may need to stay near Mount Elizabeth Hospital. I had a single room for two night business trip. The AC spews out air directly to the bed, making it very cold when I sleep. On the first night, there was some issue with the shower where there is no hot water but this was fixed. the next day.
2-night trip

10/10 Exceptional

Hotel was nice, staff was professional and kind.
Shelly- Deane, 3-night trip

10/10 Exceptional

Great place for families.
Danny, 4-night trip

10/10 Exceptional

I like that it is very convenient and the team here understands my needs. To me, that is very important for long stays. Thank you to the team at Ascott Orchard esp Sandi, John, Robert & Devan - you most definitely serve with pride and deserve recognition!
Eng Cheng, 19-night trip

4/10 Fair

Poor check in

Very poor check in service late at night. Check in staff very curt. Asked me to complete my email and mobile number by holding up a lousy tablet. Clearly untrained to 5-star levels. Rooms smaller than old ascott. Room looks right into apartments across the street.
Emmanuel, 4-night trip

8/10 Very good

Convenient Location and Space, AC needs fixing

No better place to stay if you value convenience. Connected to the Paragon Mall, a full kitchen, with 2 doors fridge/freezer. I was travelling with an infant so the freezer was really necessary, and it was nice to have that in our room. The only thing I was disappointed about was the AC in our room which was ridiculously loud and unpleasantly cold. We tried adjusting using the controller and also conveying this to the Ascott team but I guess they need time to look at it. Other than that, everything else was just great!
Timothy Christopher, 3-night trip

8/10 Very good

I appreciate and reward familiarity and personalized service. Was not the greatest for this trip but I can live with it for now.
Eng Cheng, 10-night trip

8/10 Very good

Great location. However, for the price charged , expect better condition of the room. And expect the toilet to be in perfect condition . Some of the items on toilet a bit old and not superbly clean. Can see slight stains and for the price I paid and where it’s located, I expect more
2-night trip

4/10 Fair

Registration and restore services pooe
sam, 4-night trip

10/10 Exceptional

Excellent front desk, cleaning and lobby staff. All were courteous, knowledgeable, and professional in our interactions. Our unit was perfect for our stay. The Ascott's location is convenient for shopping, walking and using public transportation. We appreciated the pool and the gym.
Walter, 5-night trip

10/10 Exceptional

Nice apartment and very clean. Walking distance to orchard road shopping. Staff very friendly.
Catherine, 3-night trip

10/10 Exceptional

Updated property. Walkable to many dining and shopping areas. Great amenities. Convenient check-in and willing to easily catering to guests' needs.
Danny, 1-night trip

8/10 Very good

Staff are really responsive and friendly, could be slight improvement for room cleanliness
Darunee, 1-night trip

8/10 Very good

I really loved the hospitality throughout my first stay which is why I came back this trip, and also booked for future trips however, the welcome/friendliness/hospitality was somehow lesser than my first trip which had so impressed me. Don't know yet, let's see in my upcoming trip.
Eng Cheng, 13-night trip

10/10 Exceptional

Excellent stay

Service was professional and thoughtful. When the coffee machine in my room didn't work and I called the front desk, hotel staff came and fixed that almost immediately. The day of my checkout, the team ordered my taxi at 4:45 a.m. and called my room at 4:30 to check if I needed help with the luggage. Room is clean and up to date. Location is great with walking distance to shopping, restaurants, and public transit.
Hong Van, 2-night trip

10/10 Exceptional

Value for money

We had a really great stay at Banyan Tree. The room was better than we had expected and the staff were really attentive and caring. It wasn't the cheapest but was worth the money.
Michael, 4-night trip

10/10 Exceptional

My Top Choice in Singapore – Always a Fantastic Stay! Having stayed at Ascott Orchard Singapore multiple times, I can confidently say that their exceptional service and attention to detail make all the difference. From check-in to departure, every experience here is seamless, warm, and welcoming. The team goes above and beyond to ensure guests feel valued. They are responsive and efficient for any requests - it's one of the things that set them apart. Beyond the service, the rooms are spacious, clean and well maintained. The location is unbeatable—right in the heart of Orchard Road, making shopping, dining, and business meetings incredibly convenient. Ascott Orchard Singapore has truly become my go-to accommodation in the city. A big thank you to the amazing team for their hospitality—I look forward to my next stay!
Eng Cheng, 5-night trip

10/10 Exceptional

everything is perfect. kudos to the crew. helpful and accomodating to my needs.
stewart, 8-night trip

10/10 Exceptional

Clean Good communication Comfortable
KOJI, 1-night trip

10/10 Exceptional

Great location, nice clean rooms and facilities. Overall it is an amazing property with a convenient location if you want to access Orchard roads shopping district or the Mt Elizabeth Hospital which is behind the Paragon Mall. Only down side ( but a major one) during the stay was- the guest in the next room was probably smoking in his room, and after complaining about it multiple times the only solution provided by the hotel staff was a tiny air purifier in the hall way. It's not difficult to find out if someone was smoking in their room, our room and floor was non smoking so no one should be smoking there. Upon further enquiry the closes smoking area was in Heeran ( a building that was a 3-5 minutes walk away. The hotel staff did nothing about resolving this issue, apparently they were not sure who was smoking- its not rocket science- it shouldn't be that difficult to figure out as there are only a few rooms per floor.
ANM Rezwanul, 9-night trip

10/10 Exceptional

Hotel and room very clean with daily service which was great. Breakfast was included which was very adequate. Pool area big and was able to swim laps. Daily newspaper was available in the lobby. Small kitchenette was great to have though would have been good to have some written instructions for microwave. Convenience to major shopping was wonderful and there was a walkover bridge from the hotel right into a mall - very nice when raining.
sharon, 6-night trip

6/10 Good

There was no hot water 85 percent of my stay. Complained twice, first time they implied that i did not know how to use controls, second time they had me run the kitchen tap, sink tap and shower controls continuously for 5 to 10 minutes before taking a shower. This only worked 15 percent of the time. Otherwise i love the hotel.
PETER, 10-night trip