Skip to main content

Grand Hotel

4.0 star property
Mountain hotel in Nuwara Eliya with 4 restaurants and 3 bars/lounges

Choose dates to view prices

Escape to the mountains at Grand Hotel, where rustic charm meets upscale comfort. Unwind with a manager's reception, explore the garden and playground or indulge in Indian cuisine at one of four restaurants.

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Pool
  • Spa
  • Free parking
  • Free WiFi

Main amenities (12)

  • Daily housekeeping
  • 4 restaurants and 3 bars/lounges
  • Full-service spa
  • Indoor pool
  • Fitness center
  • Sauna
  • Steam room
  • Room service
  • Coffee shop/cafe
  • Massage/treatment rooms
  • Business center
  • Terrace

Feel at home (6)

  • Playground on site
  • Separate bathtub and shower
  • Television
  • Garden
  • Terrace
  • Daily housekeeping
The current price is CNY1,537
CNY2,014 total
includes taxes & fees
Jun 29 - Jun 30

Why we love this property

Work meets relaxation
This hotel's business center and in-room workstations power productivity. After hours, unwind at the spa, sauna, or enjoy the manager's reception.
Spa getaway awaits
The full-service spa offers daily treatments in couples rooms. A sauna, steam room, and mountain setting create the perfect wellness escape.
Premium comfort awaits
Slip into cozy bathrobes after turndown service. Heavy blackout drapes ensure perfect sleep on premium beds, with minibar treats at hand.

Room options

Available filters for rooms
Showing 6 of 6 rooms

View all photos for Deluxe Double Room, 1 Bedroom, Hill View

Deluxe Double Room, 1 Bedroom, Hill View | Premium bedding, minibar, in-room safe, desk

Deluxe Double Room, 1 Bedroom, Hill View

8.8 out of 10
Excellent
(8 reviews)
  • Hill view
  • 22 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed
  • Free WiFi

View all photos for Junior Suite

Junior Suite | Premium bedding, minibar, in-room safe, desk

Junior Suite

  • Hill view
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed
  • Free WiFi

View all photos for Deluxe Twin Room, 1 Bedroom, Accessible, Hill View

Deluxe Twin Room, 1 Bedroom, Accessible, Hill View | Premium bedding, minibar, in-room safe, desk

Deluxe Twin Room, 1 Bedroom, Accessible, Hill View

10.0 out of 10
Exceptional
(2 reviews)
  • Hill view
  • 22 sq m
  • Sleeps 3
  • 2 Twin Beds
  • Free WiFi

View all photos for Gregory's Suite

Gregory's Suite | Living area | TV

Gregory's Suite

  • Garden view
  • 2 bedrooms
  • Sleeps 4
  • 1 King Bed
  • Free WiFi

View all photos for Presidential Suite

Presidential Suite | Premium bedding, minibar, in-room safe, desk

Presidential Suite

  • 2 bedrooms
  • Sleeps 4
  • 1 King Bed and 1 Twin Bed
  • Free WiFi

View all photos for Queen Elizabeth Suite

Queen Elizabeth Suite | Premium bedding, minibar, in-room safe, desk

Queen Elizabeth Suite

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

Similar properties

Restaurant
The Golden Ridge Hotel
Nuwara Eliya
  • Pool
  • Airport transfer
  • Free parking
  • Free WiFi
8.6 out of 10, Excellent, 26 reviews
The price is CNY995
CNY1,291 total
includes taxes & fees
Jun 29 - Jun 30
The Golden Ridge Hotel
Compare similar properties
Mod logo
Sign in to view eligible discounts and perks. More rewards for more adventures!
Sign inSign up, it's free

About the neighborhood

Map
Grand Hotel Rd, Nuwara Eliya, 22200

What's nearby

  • Victoria Park - 5 min walk - 0.5 km
  • Nuwara Eliya Golf Club - 7 min walk - 0.6 km
  • Assemblies of God Church Nuwara Eliya - 13 min walk - 1.1 km
  • Holy Trinity Church - 15 min walk - 1.3 km
  • Lake Gregory - 20 min walk - 1.7 km

Getting around

  • Bandaranaike Intl. Airport (CMB) - 61.8 miles/99.5 km

Restaurants

  • ‪Grand Hotel - ‬1 min walk
  • ‪Cafe Noshers - ‬18 min walk
  • ‪t-lounge by Dilmah - ‬1 min walk
  • ‪Milano Restaurant - ‬11 min walk
  • ‪Barista - ‬10 min walk

About this property

Grand Hotel

  • When visiting Nuwara Eliya, Grand Hotel is a great choice to consider. Guests can be pampered with spa services at the spa, and Grand Indian, one of 4 restaurants, serves Indian cuisine and is open for lunch and dinner. Other highlights include 3 bars/lounges, an indoor pool, and a fitness center.

At a glance

DONE

Hotel size

    • 154 rooms
DONE

Arriving/Leaving

    • Check-in time starts at 3:00 PM
    • Minimum check-in age: 18
    • Check-out time is noon
DONE

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property
    • This property doesn't offer after-hours check-in
    • Information provided by the property may be translated using automated translation tools
DONE

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Pets

    • No pets or service animals allowed
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms
LOCAL_PARKING

Parking

    • Free onsite self parking
    • Free onsite valet parking
DONE

Other information

    • Designated smoking areas

Property amenities

Food and drink

  • 4 restaurants
  • 3 bars/lounges
  • Coffee shop
  • Coffee/tea in a common area
  • Barbecue grills
  • Free daily reception
  • Room service (limited hours)
  • Snack bar/deli

Traveling with children

  • Playground

What to do

  • Pool table
  • Golfing nearby
  • Horse riding nearby
  • Fishing nearby

Working away

  • Business center
  • Meeting room

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Luggage storage
  • Bicycle rentals

Facilities

  • Safe-deposit box at front desk
  • Garden
  • Picnic area
  • Terrace
  • Library
  • Fitness center
  • An indoor pool
  • Arcade/game room
  • Full-service spa
  • Sauna
  • Massage/treatment rooms
  • Steam room
  • Lockers available
  • Banquet hall

Accessibility

  • Assistive listening devices available

Room amenities

Be entertained

  • Television
  • Cable TV channels

Home comfort

  • Heating
  • Minibar
  • Coffee/tea maker
  • Electric kettle
  • Bathrobes and slippers

Sleep well

  • Blackout drapes/curtains
  • Turndown service
  • Premium bedding

Freshen up

  • Separate bathtub and shower
  • Bidet
  • Free toiletries
  • Hair dryer (on request)
  • Towels

Stay connected

  • Desk
  • Free WiFi

Food and drink

  • Refrigerator (on request)
  • Free bottled water

More

  • Daily housekeeping (surcharge)
  • In-room safe

Special features

Spa

Grand Spa has 3 treatment rooms including rooms for couples. The spa is open daily.

Dining

Grand Indian - This restaurant specializes in Indian cuisine and serves lunch and dinner.
Grand Thai - This restaurant specializes in Thai cuisine and serves lunch and dinner. Open daily.
Magnolia - This restaurant specializes in international cuisine. Open 24 hours. Open daily.

Awards and affiliations

Eco-Certified Property
This property participates in Travelife, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out. Fees may include applicable taxes:
  • Christmas Eve (December 24) Gala Dinner per adult: USD 125
  • Christmas Eve (December 24) Gala Dinner per child: USD 60 (from 5 to 11 years old)
  • New Year's Eve (December 31) Gala Dinner per adult: USD 200
  • New Year's Eve (December 31) Gala Dinner per child: USD 100 (from 5 to 11 years old)

Optional extras

  • Housekeeping is offered for an extra charge

Children & extra beds

  • Rollaway beds are available for USD 15.0 per day

Pool, spa, & gym (if applicable)

  • Pool access available from 8:00 AM to 9:00 PM

Policies

Guests can rest easy knowing there's a fire extinguisher, a smoke detector, a security system, and a first aid kit on site.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

This property accepts credit cards, debit cards and cash.

Credit cards accepted: Visa, Mastercard, American Express

Also known as

Grand Hotel Nuwara Eliya

Grand Nuwara Eliya

Grand Hotel Hotel

Grand Hotel Nuwara Eliya

Grand Hotel Hotel Nuwara Eliya

Frequently asked questions

Does Grand Hotel offer free cancellation for a full refund?

Yes, Grand Hotel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Is there a pool at Grand Hotel?

Yes, there's an indoor pool. Guests have pool access from 8:00 AM to 9:00 PM.

Are pets allowed at Grand Hotel?

Sorry, pets and service animals aren't allowed.

Is parking offered on site at Grand Hotel?

Yes, there's free self and valet parking.

What are the check-in and check-out times at Grand Hotel?

You can check in starting at 3:00 PM. Check-out time is noon.

What is there to do at Grand Hotel and nearby?

Have fun with nearby activities like fishing and horseback riding, and practice your swing on the nearby golf course. Indulge in a treatment at the spa and enjoy a swim in the indoor pool. Grand Hotel also has 3 bars, a sauna, and a steam room, as well as an arcade, a picnic area, and a garden.

Are there restaurants at or near Grand Hotel?

Yes, there are 4 onsite restaurants, featuring Indian cuisine.

What's the area around Grand Hotel like?

Grand Hotel is a short 9-minute walk from Nuwara Eliya Golf Club and 5 minutes' walk from Victoria Park.

Have a question?

AI iconBeta

Get instant answers with AI powered search of property information and reviews.

Reviews

Grand Hotel Reviews

8.8

Excellent

9.2

Cleanliness

8.8

Location

9.0

Staff & service

8.6

Property conditions & facilities

Guest review summary

What guests liked

  • Breakfast was excellent with good variety and quality. (6 reviews)
  • The gym was good and the sauna was also enjoyed. (3 reviews)
AI Sparkle Icon
From real guest reviews summarized by AI.

Popular mentions

Service staff
Room
Restaurant

Reviews

Verified

10/10 Exceptional

Fabulous old world luxury. We had a lovely afternoon tea on the terrace. Soaked in the spa pool. Wandered the immaculate gardens. Had a world tour for breakfast. A lovely relaxed stay surrounded be helpful happy staff.
Mike, 1-night trip
Verified

10/10 Exceptional

One of the nicest hotels we have stayed in, wonderful staff and an incredible building!
Joe, 1-night trip
Verified

10/10 Exceptional

Calm pool and great gym, enjoyed the sauna.
Viktor, 3-night trip
Verified

10/10 Exceptional

Excellent property, old world charm, over hundred year old hotel meticulously kept. Food was great at the Magnolia restaurant. The management and staff were great and made our stay comfortable.
Janaka, 2-night trip
Verified

10/10 Exceptional

Excellent rooms,service,bars and food. Very welcoming manager at the cocktail bar who was great.lots of restaurants and bar and a very unique hotel in Sri Lanka.highly recommend it to to anyone who comes to this part of Sri Lanka
Sanjeevan, 2-night trip
Verified

8/10 Very good

Hotel with lots of historic character. Admin/hotel check-in staff was ok - just like any other mass hotel no customized attention or recognition of guests. Breakfast staff was very courteous.
Adeel, 1-night trip
Verified

10/10 Exceptional

A lovely comfortable stay

A really lovely stay in a comfortable, clean hotel. The swimming pool is amazing and the gym is good too. Our room was very comfy and we had a good night sleep. The evening buffet and breakfast were also really nice.
Kristian, 1-night trip
Verified

6/10 Good

Every aspect of this hotel can be improved. First the Pro - the Hotel was Grand and impressive from outside. Breakfast was good and had variety. The Indian restaurant in a seperate building from the hotel had incredible food. The outside grounds were well designed. Cons - The staff were very upper lip and lacked English speaking skills. The rooms need major modernization and lacked simple Phone charging USB ports. The sinks drained very very slow. The plumbing needs upgrading. The Shower Tub needs a Glass enclosure instead of the flimsy curtain that blows open and wets the outside area. The electric fireplace was noisy and had an ancient look. The property had a British feeling but lacked warmth and was ancient in appearance.
Shashidhar, 2-night trip
Verified

10/10 Exceptional

We were surprised by the size and substance of the building which combines Tudor and Edwardian style. The staff were charming and their service was faultless. Most cocktails were delicious and the food top notch.
2-night trip
Verified

10/10 Exceptional

She was a grand lady totally elegant. The staff was par excellance.
Selvarajan, 2-night trip
Verified

10/10 Exceptional

Amazing charm and grandeur! Excellent friendly staff. Perfectly manicured garden. Recent improvements have definitely elevated the comfort in the rooms and common areas. Will come again!
Alex T, 2-night trip
Verified

10/10 Exceptional

Quite simply superb. The staff were extremely attentive and polite
David, 2-night trip
Verified

10/10 Exceptional

Excellent classic, historical hotel

Lovely classic old hotel. Perfect position to walk into town but also a bit on the quieter side too. Nice walks around quiet neighboring houses too. It’s a beautiful historic building with exceptional gardens. The rooms are spacious and older in style, so some people might not like the older quirks, but we loved it and would definitely recommend it. The staff were all very friendly and the food in the buffet breakfast was excellent plus the Indian restaurant on the entrance side of the property was great too. Loved our stay there.
philippa, 2-night trip
Verified

8/10 Very good

High tea only okay.

Beautiful old hotel….Indian restaurant was the best.. High tea service not great…people walking through restaurant always and service was inattentive.
Robert, 2-night trip
Verified

6/10 Good

Very nice hotel with a traditional feel. Service is good but felt the level of service was not consistent for all guests. On occasions western guests got treated differently, eg with more attention vs guests of an ethnic origin. The service in general was very slow. We had to wait over 25 mins for a simple tea! The pool and gym area are nice as well as the gardens
Ravi, 1-night trip
Verified

10/10 Exceptional

Fabulous hotel to relax for a few days

We had a very enjoyable and comfortable two days stay. No complaints. Our room was nice and spacious, with a bay window and seating area. You do need to be a bit agile to climb out of the shower, which is over a bath with high sides. We tried several of the restaurants and the cafe. All were good. Service can be a bit patchy, but really, who cares when you are in such lovely premises with outstanding garden areas. We were very pleased to have chosen to spend two nights here; one night is not enough to fully appreciate what is on offer.
Ellen, 2-night trip
Verified

10/10 Exceptional

It's a trip back into an imperial past, that is now open to many. High ceilings, a mix of wood floor and thick carpets, and staff in a range of uniforms. The level of English is good (sadly, my poor French wasn't up to the task of testing the staffs'). There is a good selection of eateries ranging from 'stuff yourself silly' to light bites. I highly recommend the Thai restaurant downstairs. I would avoid the coffee shop, where I was unsuccessful in attempting to buy over-priced cakes to take out - after the guy "serving" me walked off twice, to deal with other people, I decided that two can play the walking away game. So, overall good, if uneven.
Stephen, 3-night trip
Verified

4/10 Fair

The Grand Hotel is a nice place with a good location to see Nuwara Eliya. The hotel itself was very nice, but the rooms were poor, and need an upgrade. The Thai restaurant made amazing food. But! The staff at this property were the worst I have ever experienced, and my family and I experienced several situations with issues. First there was an issue with my mom wanting to go to the pool, which she was told she could, but when she got down to the pool area, she was told she was not allowed, even though there were only three people there and 12 empty chairs, so she was sent back to her room. Secondly, my dad wanted to enter the gym and sauna, and was told the same, he could not enter, event though nobody was there. The staff was so unfriendly and not helpful at all. Lastly, the worst things of all was, that we had paid for 4 breakfasts, but my wife could not join the trip, so we had paid for one extra and wanted to invite our Sri Lankan friend to join us for breakfast. The staff made a big issue with this, and that we had to pay for one extra, even though we were still four people, so we ended up paying for 5 breakfasts and only being 4. We were not met at all, and they were so unpolite to us the entire stay. When we checked out, the staff asked how our stay was, and we said it had not been good due to the many issues we had, and then the staff just walked away to another couple and asked them about their stay, so not listening at all. I would NOT recommend this place.
Victor, 1-night trip
Verified

10/10 Exceptional

Excellent
Damodharan, 1-night trip
Verified

10/10 Exceptional

This was a luxurious property with fantastic amenities and excellent food selections.
Doug, 2-night trip
Verified

10/10 Exceptional

Amazing - last visited in 1974 and 1978! Loved the gardens and the maintenance of the hotel and surroundings. Service was super - friendly staff - will definitely visit again.
Celestina, 2-night trip
Verified

10/10 Exceptional

I loved the service, very colonial, staff are pleasant and helpful, food is excellent. I love the manager Ms. Kalahari, she is very helpful, pleasant and very professional. I will go back to this hotel.
Heba, 2-night trip
Verified

8/10 Very good

Beautiful heritage building. Very good service. Large simply decorated rooms but not terribly soundproof.
petranella, 1-night trip
Verified

6/10 Good

Pros: Location, Garden around the property, restaurants outside the property Cons; Very old, uneven floors inside the room, bathroom smells of sewage, musty smelling rooms, only one lift in one corner of huge floors resulting in a lot of walking, unresponsive staff, cold/poor quality breakfast buffet, staff wanted to charge me LKR 2800/- for an extra veg sandwich when I asked them to pack it for the morning of my checkout. I had paid for a full buffet breakfast for 3 and was unable to have it due to an early checkout. Very disappointing stay at Grand!
Room
Room
Hallway
Garden surrounding the hotel
Sovit, 2-night trip
Verified

6/10 Good

Poor value for money

Historical hotel with plenty of staff but overall it is overrated. Poor value for money.
1-night trip