Experience the vibrant city of Cologne at CityClass Hotel am Heumarkt, where you can unwind in the sauna or steam room. Take a short stroll to the iconic Cologne Cathedral and Philharmonic, then enjoy lunch or dinner at the on-site restaurant. With helpful staff and multilingual support, your stay is sure to be seamless.
Düsseldorf (MGL-Düsseldorf - Mönchengladbach) - 40 min drive
Düsseldorf Intl. Airport (DUS) - 56 min drive
Cologne (QKL-Cologne Central Train Station) - 10 min walk
Köln Dom/Central Station (tief) - 11 min walk
Cologne Central Station - 11 min walk
Heumarkt U-Bahn - 4 min walk
Deutzer Freiheit U-Bahn - 10 min walk
Neumarkt U-Bahn - 14 min walk
Restaurants
Gilden im Zims - 2 min walk
Augustiner Bräu - 1 min walk
XII Apostel - 2 min walk
Die Ex Vertretung - 2 min walk
Döner Kebap - 3 min walk
About this property
CityClass Hotel am Heumarkt
When you stay at CityClass Hotel am Heumarkt, you'll be in a great location, within just a 10-minute walk of Museum Ludwig and Chocolate Museum. The restaurant is perfect for a bite to eat, and you can unwind with a drink at the bar/lounge or visit the sauna for a relaxing end to the day. Also, Musical Dome and Cologne Philharmonic are within just a 10-minute walk. The helpful staff and overall property condition get great marks from fellow travelers. The property is just a short walk to public transportation: Heumarkt U-Bahn is 4 minutes and Deutzer Freiheit U-Bahn is 10 minutes.
At a glance
DONE
Hotel size
53 rooms
Arranged over 4 floors
DONE
Arriving/Leaving
Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18
Check-out time is 11 AM
Contactless check-out available
DONE
Special check-in instructions
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
DONE
Required at check-in
Credit card, debit card, or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
DONE
Children
No cribs (infant beds)
DONE
Pets
Pets allowed*
Service animals welcome
WIFI
Internet
Free WiFi in public areas
Free WiFi in rooms
LOCAL_PARKING
Parking
Offsite parking nearby (EUR 19.20 per day; discounts available)
DONE
Other information
Smoke-free property
Property amenities
Food and drink
Buffet breakfast (surcharge) 6:30 AM–10:30 AM on weekdays and 6:30 AM–11:00 AM on weekends
Restaurant
Bar/lounge
Coffee/tea in a common area
Room service (limited hours)
What to do
Hiking/biking trails nearby
Working away
Meeting room
Services
24-hour front desk
Tour/ticket assistance
Dry cleaning/laundry services
Free newspapers in lobby
Luggage storage
Multilingual staff
Facilities
Safe-deposit box at front desk
Television in common areas
Sauna
Steam room
Vegetarian dining options
Locally-owned & organized tours & activities
100% renewable energy
Double-glazed windows
At least 80% lighting from LEDs
Comprehensive food waste policy
Comprehensive recycling policy
No plastic drinking straws
Accessibility
Elevator
Room amenities
Be entertained
Flat-screen television
Cable TV channels
Home comfort
Air conditioning
Minibar
Sleep well
Hypo-allergenic bedding
Soundproofed rooms
Bed sheets provided
Freshen up
Private bathroom
Shower only
Free toiletries
Hair dryer
Towels
Stay connected
Desk
Free WiFi
Phone
More
Daily housekeeping
In-room safe
Energy-saving switches
LED light bulbs
Water-efficient showers only
Water-efficient toilets only
Special features
Dining
Onsite venue - This bistro specializes in Italian cuisine and serves lunch, dinner, and light fare. Guests can enjoy drinks at the bar.
Dom Lounge - Onsite bar. Open 24 hours.
Awards and affiliations
Eco-Certified Property
This property participates in GreenSign Hotel, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.
Fees & policies
Mandatory fees
You'll be asked to pay the following charges by the property at check-in or check-out. Fees may include applicable taxes:
An effective city/local tax rate of 5.35 percent will be charged
Optional extras
Buffet breakfast is offered for an extra charge of approximately EUR 18.90 per person
Renovations and closures
The property is closed between June 11 and June 17.
Pets
Service animals exempt from fees
Pets are allowed for an extra charge of EUR 19 per pet, per night
Parking
Parking is available nearby and costs EUR 19.20 per day (492 ft away)
Policies
This property uses eco-friendly cleaning products.
Guests can rest easy knowing there's a smoke detector on site.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
This property accepts credit cards, debit cards, mobile payments and cash.
Credit cards accepted: Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Union Pay
Mobile payment options include: Google Pay and Apple Pay.
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Property Registration Number HRB 35646, Auf dem Rothenberg 7-9, 50667 Köln, DE212247083, +49(0)221/92054-0, CM CityClass Hotelbetriebs GmbH
National rating
Hotelstars Union assigns an official star rating for properties in Germany. This property is rated 3 star Superior and is displayed on this page as 3.5 stars.
Also known as
Cityclass Caprice Am Dom
Cityclass Caprice Am Dom Cologne
Cityclass Hotel Caprice Am Dom
Cityclass Hotel Caprice Am Dom Cologne
Cityclass Hotel Cologne
Cityclass Am Heumarkt Cologne
CityClass Hotel Caprice am Dom
CityClass Hotel am Heumarkt Hotel
CityClass Hotel am Heumarkt Cologne
CityClass Hotel am Heumarkt Hotel Cologne
Frequently asked questions
Is CityClass Hotel am Heumarkt currently open?
The property is closed between June 11 and June 17.
Does CityClass Hotel am Heumarkt offer free cancellation for a full refund?
Yes, CityClass Hotel am Heumarkt does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at CityClass Hotel am Heumarkt?
Yes, pets are welcome. There's a charge of EUR 19 per pet, per night. Service animals are exempt from fees.
Is parking offered on site at CityClass Hotel am Heumarkt?
No, unfortunately, but there's discounted parking nearby.
What are the check-in and check-out times at CityClass Hotel am Heumarkt?
Check-in start time: 3:00 PM; Check-in end time: anytime. Check-out time is 11 AM. Contactless check-out is available.
What is there to do at CityClass Hotel am Heumarkt and nearby?
Have fun during the warmer months with activities nearby such as hiking. Enjoy amenities like a sauna and a steam room.
Are there restaurants at or near CityClass Hotel am Heumarkt?
Yes, there's an onsite restaurant that offers Italian cuisine.
What's the area around CityClass Hotel am Heumarkt like?
CityClass Hotel am Heumarkt is in Innenstadt, a short 4-minute walk from Heumarkt U-Bahn and 10 minutes' walk from Cologne Cathedral.
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Reviews
CityClass Hotel am Heumarkt Reviews
8.6
Excellent
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
9.0
Cleanliness
9.0
Location
8.8
Staff & service
8.4
Property conditions & facilities
Guest review summary
What guests liked
Breakfast was delicious and offered a wide variety to choose from. (4 reviews)
From real guest reviews summarized by AI.
Popular mentions
Location
Service staff
Room
Breakfast
Bed
Towns
Cathedrals
Old town
Bathroom
Reviews
Verified
10/10 Exceptional
Apr 9, 2026
The room was perfect for a family of 5. One king bed and 3 twins. Seemed new and was clean.
Jarrett
Jarrett, 1-night trip
Verified
10/10 Exceptional
Dec 7, 2025
Clean, helpful staff, very good breakfast
MOYRA Christine
MOYRA Christine, 1-night trip
Verified
10/10 Exceptional
Dec 15, 2025
The room was always clean and fresh the all staff were friendly polite
Lisa
Lisa, 5-night trip
Verified
10/10 Exceptional
Feb 1, 2026
Room was spotless. Staff was courteous and offered great customer service, especially the very friendly manager. Definitely will stay there again the next time. Location is right in the center of Old Town, walkable to many distractions and street malls in Köln. It was an memorable stay. Thank you CityClass am Heumarkt.
Victor
Victor, 2-night trip
Verified
10/10 Exceptional
Dec 7, 2025
Easy checkin , clean room ! In heart of Christmas markets and nearby shopping and restaurants! Parking garage close by but limited as visited in Christmas market season !
Mary
Mary, 3-night trip
Verified
10/10 Exceptional
Sep 26, 2025
Amazing hotel in the heart of cologne. Very clean and modern. We will definitely stay here again.
Cornela
Cornela, 1-night trip
Verified
10/10 Exceptional
Sep 14, 2025
Awesome hotel! The staff were knowledgeable and very nice. Highly recommend True Beans coffee around the corner and Pinocchio Pizza for late night food.
Brittany
Brittany, 5-night trip
Verified
10/10 Exceptional
Nov 26, 2025
During our short stay the elevator was not working and yet there was no offer to help with luggage. Otherwise the staff was wonderful and the location was wonderful in the room was wonderful.
Glenda
Glenda, 2-night trip
Verified
4/10 Fair
Sep 1, 2025
The hotel was clean and located at the convinced location, it was also facing the courtyard where all the dumpsters were so I could mells the trash.
Tomoyo
Tomoyo, 1-night trip
Verified
10/10 Exceptional
Jul 29, 2025
Fantastic hotel
From first arriving, the staff made us feel very welcome. The hotel is off a busy street in a courtyard, it was amazing how quiet it was just turning up the alley. The room was clean and comfortable. We would stay again!
Alison
Alison, 3-night trip
Verified
8/10 Very good
Jul 28, 2025
Great location, hidden entrance.
Very hard to find as it was off of a square behind the buildings. The location was great, close to restaurants and markets.
The room was nice, staff was helpful.
Wendy
Wendy, 1-night trip
Verified
8/10 Very good
Jun 10, 2025
Great location for our Gig on the Rhine. Close to the attractions we wanted to see.
Debbie
Debbie, 3-night trip
Verified
10/10 Exceptional
Jul 28, 2025
Nice room. Friendly gentleman at the reception. Would stay here again.
Masashi
Masashi, 1-night trip
Verified
10/10 Exceptional
Mar 4, 2025
Nice location. Clean hotel. Would stay again!
Verified traveler
1-night trip
Verified
10/10 Exceptional
Mar 17, 2025
The personnel at the front desk were exceptionally helpful and friendly! Loved the sauna and the location was perfect. Close to the train station too!
Verified traveler
2-night trip
Verified
10/10 Exceptional
Dec 8, 2024
Family trip
Excellent location and very friendly staff
kenneth
kenneth, 2-night trip
Verified
10/10 Exceptional
Sep 19, 2025
Tv didn’t work most of the time, great location
Ronald
Ronald, 5-night trip
Verified
10/10 Exceptional
Dec 6, 2024
This is a great hotel for the Christmas markets and exploring Cologne. Our room was very quiet and the staff you super helpful.
tracy
tracy, 2-night trip
Verified
10/10 Exceptional
May 25, 2025
The location of the property made it for us to easily walk to shopping center and restaurants. Visiting touristic locations was five to fifteen minutes walk. The hotel rooms and bedding were also perfect for us. The breakfast was nice.
Alem
Alem, 1-night trip
Verified
10/10 Exceptional
Sep 12, 2023
Great stay and staff was very friendly and helpful, including with storing our bags.
Randall
Randall, 1-night trip
Verified
10/10 Exceptional
Apr 19, 2025
We loved this hotel! It was so clean and quiet, unlike many places we've stayed. Plus, it was right around the corner from a main plaza and plenty of restaurants. The staff was a delight as well. We'd stay here again and wish there were other CityClass hotels in other cities besides Cologne.
Barry
Barry, 2-night trip
Verified
10/10 Exceptional
Apr 3, 2024
Great hotel right in the centre of old town,rooms spacious and comfortable within walking distance of everything you need
Angela
Angela, 4-night trip
Verified
8/10 Very good
Jan 6, 2025
NICE POSITION AND FRIENDLY STAFF
paolo
paolo, 1-night trip
Verified
10/10 Exceptional
May 15, 2025
Overall a great location with good discount on local parking. Easy to get everywhere from the hotel. Courtyard was a bit loud but we did not realize the window was open.
David W
David W, 1-night trip
Verified
8/10 Very good
Oct 2, 2024
City Class Hotel
Nice hotel, great location to the old town,if you're a shopper you'll love it. Went to dusseldorf ,nice place.