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SureStay Hotel by Best Western Castro Valley

Property class: 2.5
Hotel in Castro Valley

Choose dates to view prices

Located on the Strip, SureStay Hotel by Best Western Castro Valley offers a convenient stay with free breakfast and in-room WiFi. Unwind after a day of exploration knowing that helpful staff are available at the 24-hour front desk.

Reviews

7.8 out of 10
Good

Popular amenities

  • Free parking
  • Free WiFi
  • Connecting rooms available
  • Air conditioning
  • 24/7 front desk

Main amenities (4)

  • Daily housekeeping
  • 24-hour front desk
  • Air conditioning
  • Vending machine

Feel at home (6)

  • Microwave
  • Connecting/adjoining rooms available
  • Private bathroom
  • Premium TV channels
  • Daily housekeeping
  • Coffee/tea maker
The current price is CNY615
CNY676 total
includes taxes & fees
Apr 26 - Apr 27

Room options

Available filters for rooms
Showing 6 of 6 rooms

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

A hotel room with two beds, each with a patterned bedspread, a nightstand, a lamp, and two framed pictures on the wall.

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

7.0 out of 10
Good
(4 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave | Desk, laptop workspace, blackout drapes, iron/ironing board

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

7.8 out of 10
Good
(30 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible, Bathtub

Desk, laptop workspace, blackout drapes, iron/ironing board

Standard Room, 1 King Bed, Accessible, Bathtub

9.2 out of 10
Wonderful
(5 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Accessible, Bathtub

Desk, laptop workspace, blackout drapes, iron/ironing board

Standard Room, 2 Queen Beds, Accessible, Bathtub

  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Accessible, Non Smoking

Desk, laptop workspace, blackout drapes, iron/ironing board

Standard Room, 1 King Bed, Accessible, Non Smoking

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, Multiple Beds, Non Smoking, Refrigerator & Microwave (with Sofabed)

Suite, Multiple Beds, Non Smoking, Refrigerator & Microwave (with Sofabed) | Desk, laptop workspace, blackout drapes, iron/ironing board

Suite, Multiple Beds, Non Smoking, Refrigerator & Microwave (with Sofabed)

10.0 out of 10
Exceptional
(1 review)
  • 1 bedroom
  • Sleeps 6
  • 2 King Beds and 1 Double Sofa Bed

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The price is CNY730
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includes taxes & fees
May 24 - May 25
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About the neighborhood

Map
3954 E Castro Valley Blvd, Castro Valley, CA, 94552

What's nearby

  • Golden Tee Golfland - 4 min drive - 4.3 km
  • Eden Medical Center - 4 min drive - 5.0 km
  • Hayward Japanese Gardens - 4 min drive - 4.0 km
  • Lake Chabot Spa - 5 min drive - 5.4 km
  • Hayward City Hall - 6 min drive - 5.1 km

Getting around

  • Oakland Intl. Airport (OAK) - 19 min drive
  • San Carlos, CA (SQL) - 27 min drive
  • Concord, CA (CCR-Buchanan Field) - 33 min drive
  • San Francisco Intl. Airport (SFO) - 45 min drive
  • Norman Y. Mineta San Jose Intl. Airport (SJC) - 53 min drive
  • Pleasanton Station - 15 min drive
  • Oakland-Jack London Square Station - 17 min drive
  • Fremont Station - 18 min drive
  • Castro Valley Station - 29 min walk

Restaurants

  • ‪McDonald's - ‬18 min walk
  • ‪Café Rumi - ‬3 min drive
  • ‪HL Peninsula Restaurant - ‬2 min drive
  • ‪Starbucks - ‬17 min walk
  • ‪i-Tea - ‬3 min drive

About this property

SureStay Hotel by Best Western Castro Valley

When you stay at SureStay Hotel by Best Western Castro Valley, you'll be within a 15-minute drive of Oakland Arena. Guests will have free perks like breakfast, WiFi, and self parking. Fellow travelers say great things about the helpful staff.

At a glance

DONE

Hotel size

    • 48 rooms
DONE

Arriving/Leaving

    • Check-in start time: 3 PM; Check-in end time: 5:00 AM
    • Contactless check-in available
    • Late check-in subject to availability
    • Minimum check-in age: 21
    • Check-out time is 11:00 AM
    • Contactless check-out available
DONE

Special check-in instructions

    • An adult age 18 or older must assume all liability for the booking
    • Front desk staff will greet guests on arrival at the property
    • If you are planning to arrive after 9:00 PM please contact the property in advance using the information on the booking confirmation
    • Information provided by the property may be translated using automated translation tools
DONE

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 21
DONE

Children

    • No cribs (infant beds)
DONE

Pets

    • Pets not allowed
    • Service animals welcome
WIFI

Internet

    • Free WiFi and wired internet access in public areas
    • Free WiFi and wired internet access in rooms
LOCAL_PARKING

Parking

    • Onsite parking available only on request
    • Free uncovered onsite self parking
    • Wheelchair-accessible parking on site

Property amenities

Food and drink

  • Free breakfast

What to do

  • Winery tours nearby

Services

  • 24-hour front desk

Accessibility

  • Braille/raised signage
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk
  • Closed captioned TV
  • Lever door handles
  • Well-lit path to entrance
  • Stair-free path to entrance

Room amenities

Be entertained

  • 32-inch LED TV
  • Premium satellite channels

Home comfort

  • Air conditioning
  • Coffee/tea maker
  • Iron/ironing board

Sleep well

  • Blackout drapes/curtains
  • Bed sheets provided

Freshen up

  • Private bathroom
  • Shower/tub combination
  • Free toiletries
  • Hair dryer
  • Towels

Stay connected

  • Desk
  • Free WiFi and wired internet
  • Free local calls
  • Electrical adapters/chargers

Food and drink

  • Refrigerator
  • Microwave

More

  • Daily housekeeping
  • Connecting/adjoining rooms available
  • Access via exterior corridors
  • Guidebooks/recommendations

Fees & policies

Refundable deposits

  • Breakage deposit: USD 150 per stay

Parking

  • Guests must contact this property in advance to reserve onsite parking

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
This property does not have elevators.
Guests can rest easy knowing there's a carbon monoxide detector, a fire extinguisher, a smoke detector, and a security system on site.
This property accepts credit cards. Cash is not accepted.
Credit cards accepted: Visa, Mastercard, American Express, Discover

Also known as

Castro Valley Inn
Castro Valley Inn
Surestay By Best Castro Valley
SureStay Hotel by Best Western Castro Valley Hotel
SureStay Hotel by Best Western Castro Valley Castro Valley
SureStay Hotel by Best Western Castro Valley Hotel Castro Valley

Frequently asked questions

Are pets allowed at SureStay Hotel by Best Western Castro Valley?

Sorry, pets aren't allowed, but service animals are welcome.

Is parking offered on site at SureStay Hotel by Best Western Castro Valley?

Yes, there's free self parking.

What are the check-in and check-out times at SureStay Hotel by Best Western Castro Valley?

Check-in start time: 3 PM; Check-in end time: 5:00 AM. Check-out time is 11:00 AM. Contactless check-in and check-out are available.

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Reviews

SureStay Hotel by Best Western Castro Valley Reviews

7.8

Good

7.8

Cleanliness

8.0

Location

8.2

Staff & service

7.4

Property conditions & facilities

Popular mentions

Room
Restaurant
Breakfast
Grocery store
Service staff
Location
Value
Store
Bed
Trip

Reviews

Verified

10/10 Exceptional

Fast check in with Les put me into a clean & stunning room. All the amenities were perfect all the way down to the bed folds. Great hot shower & nice cool a/c. Very comfy bed with lots of plush pillows. Will come again...
Winston, 1-night trip
Verified

10/10 Exceptional

Was very happy with our stay. The room was clean, comfortable and had enough electrical outlets to plug in our phones, etc. Very pleased
Peter, 1-night trip
Verified

8/10 Very good

good stay for your $$
Harold, 3-night trip
Verified

10/10 Exceptional

clean
KEVIN, 1-night trip
Verified

10/10 Exceptional

Is good not fancy but clean.
Blanca, 1-night trip
Verified

6/10 Good

Staff was friendly and helpful. Quiet and calm environment and I appreciate how clean the area is. Old traditional ambience but feels homey.
Kararwa, 1-night trip
Verified

10/10 Exceptional

Had everything we needed, clean, would recommend!

Simple, clean and had everything we needed for a quick sleep. Friendly helpful staff. Would definitely stay here again!
Karen, 1-night trip
Verified

8/10 Very good

Friendly staff and nice room
Alison, 1-night trip
Verified

10/10 Exceptional

Nice to have a little bite to eat in the mornings . So glad they have a nice continental breakfast selection. And everything is fresh and clean throughout the hotel property! I never see a lot of trash out or around the property! The staff there is very kind and helpful, from the front desk , maintenance, to the housekeeping!!!. Overall very pleasant place to stay at
Velina, 2-night trip
Verified

8/10 Very good

Housekeeping staff were extremely nice, AC worked great
CHERYL, 5-night trip
Verified

8/10 Very good

Friendly staff and cleaning.
Luis, 8-night trip
Verified

10/10 Exceptional

The room was clean. The staff was good and the breakfast that they served the timings were good.
Ravi, 3-night trip
Verified

6/10 Good

staff was wonderful. the room/ bathroom wall had stains,bed squeaked.shower water was weak.
Simon, 2-night trip
Verified

2/10 Poor

Cold water for shower I was really looking forward to a bath before work Only hot water in sink Blood on one of the dry towels
Alicia, 1-night trip
Verified

10/10 Exceptional

Clean place
Andres, 2-night trip
Verified

10/10 Exceptional

It was easy checking in. Room was spacious & roomy. Area was quiet & very close to freeway & shopping center!
theresa, 1-night trip
Verified

8/10 Very good

Yes
Luis, 1-night trip
Verified

4/10 Fair

Staff member was great, but rooms were super outdated for the price paid. We ended leaving and driving 5 hours home at night. Area also seemed sketchy.
Geraldine, 1-night trip
Verified

8/10 Very good

Good location
Alan, 1-night trip
Verified

10/10 Exceptional

Great place
Esteban, 1-night trip
Verified

10/10 Exceptional

I am very satisfied with my stay
Robin, 1-night trip
Verified

8/10 Very good

It was clean and comfortable.
Yuan Neng, 1-night trip
Verified

6/10 Good

The thermostat control system had a “service required” on display so I could not make the room warmer and then I couldn’t get warm water in shower. Once I was in bed I was warm and slept great! It was a short stay on the way to my final destination. If I was expecting a longer stay, I would have requested another room, but in this case it wasn’t a big bother.
Laura, 1-night trip
Verified

8/10 Very good

Staff was friendly, helpful.
Ralph, 1-night trip
Verified

10/10 Exceptional

The area and the staff was excellent.
James, 2-night trip