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SureStay Hotel by Best Western Castro Valley

Property class: 2.5
Hotel in Castro Valley

Choose dates to view prices

Located on the Strip, SureStay Hotel by Best Western Castro Valley offers a convenient stay with free breakfast and in-room WiFi. Unwind after a day of exploration knowing that helpful staff are available at the 24-hour front desk.

Reviews

7.8 out of 10
Good

Popular amenities

  • Free WiFi
  • Connecting rooms available
  • Air conditioning
  • 24/7 front desk

Main amenities (4)

  • Daily housekeeping
  • 24-hour front desk
  • Air conditioning
  • Vending machine

Feel at home (6)

  • Microwave
  • Connecting/adjoining rooms available
  • Private bathroom
  • Premium TV channels
  • Daily housekeeping
  • Coffee/tea maker
The current price is CNY668
CNY735 total
includes taxes & fees
Aug 26 - Aug 27

Room options

Available filters for rooms
Showing 9 of 9 rooms

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

Desk, laptop workspace, blackout drapes, iron/ironing board

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

7.0 out of 10
Good
(4 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free WiFi

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

A hotel room with a bed, a wooden desk, a lamp, and a painting on the wall.

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

7.8 out of 10
Good
(31 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Standard Room, 1 King Bed, Accessible, Bathtub

A hotel room with a bed, a desk, a chair, and a bathroom visible through an open door.

Standard Room, 1 King Bed, Accessible, Bathtub

9.2 out of 10
Wonderful
(5 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Standard Room, 2 Queen Beds, Accessible, Bathtub

A hotel room with two beds, a nightstand, a lamp, and two framed pictures on the wall.

Standard Room, 2 Queen Beds, Accessible, Bathtub

  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free WiFi

View all photos for Standard Room, 1 King Bed, Accessible, Non Smoking

A hotel room with a bed, a desk, a chair, and a bathroom visible through an open door.

Standard Room, 1 King Bed, Accessible, Non Smoking

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Suite, Multiple Beds, Non Smoking, Refrigerator & Microwave (with Sofabed)

A hotel room with a bed, two bedside tables, a desk, a chair, a window with curtains, a radiator, and a painting on the wall.

Suite, Multiple Beds, Non Smoking, Refrigerator & Microwave (with Sofabed)

10.0 out of 10
Exceptional
(1 review)
  • 1 bedroom
  • Sleeps 6
  • 2 King Beds and 1 Double Sofa Bed
  • Free WiFi

DOUBLE TWO QUEEN BEDS NON SMOKING

  • Sleeps 4
  • Free WiFi

DOUBLE Accessible-Two Queen Beds

  • Sleeps 4
  • Free WiFi

DOUBLE Accessible KING SIZE BED

  • Sleeps 4
  • Free WiFi

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8.8 out of 10, Excellent, 1,001 reviews
The price is CNY700
CNY769 total
includes taxes & fees
Sep 10 - Sep 11
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About the neighborhood

Map
3954 E Castro Valley Blvd, Castro Valley, CA, 94552

What's nearby

  • Golden Tee Golfland - 4 min drive - 4.3 km
  • Hayward Japanese Gardens - 4 min drive - 4.0 km
  • Lake Chabot Spa - 5 min drive - 5.4 km
  • Lone Tree Cemetery - 5 min drive - 3.6 km
  • Hayward City Hall - 6 min drive - 5.1 km

Getting around

  • Oakland Intl. Airport (OAK) - 19 min drive
  • San Carlos, CA (SQL) - 27 min drive
  • Concord, CA (CCR-Buchanan Field) - 33 min drive
  • San Francisco Intl. Airport (SFO) - 45 min drive
  • Norman Y. Mineta San Jose Intl. Airport (SJC) - 53 min drive
  • Pleasanton Station - 15 min drive
  • Oakland-Jack London Square Station - 17 min drive
  • Fremont Station - 18 min drive
  • Castro Valley Station - 29 min walk

Restaurants

  • ‪McDonald's - ‬18 min walk
  • ‪HL Peninsula Restaurant - ‬2 min drive
  • ‪Starbucks - ‬17 min walk
  • ‪i-Tea - ‬3 min drive
  • ‪Café Rumi - ‬3 min drive

About this property

SureStay Hotel by Best Western Castro Valley

  • SureStay Hotel by Best Western Castro Valley puts you within a 15-minute drive of Oakland-Alameda County Coliseum and Oakland Arena. Guests will have free perks like breakfast, WiFi, and self parking. Fellow travelers say great things about the helpful staff.

At a glance

DONE

Hotel size

    • 48 rooms
DONE

Arriving/Leaving

    • Check-in start time: 3 PM; Check-in end time: 5:00 AM
    • Contactless check-in available
    • Late check-in subject to availability
    • Minimum check-in age: 21
    • Check-out time is 11:00 AM
    • Contactless check-out available
DONE

Special check-in instructions

    • An adult age 18 or older must assume all liability for the booking
    • Front desk staff will greet guests on arrival at the property
    • If you are planning to arrive after 9:00 PM please contact the property in advance using the information on the booking confirmation
    • Information provided by the property may be translated using automated translation tools
DONE

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 21
DONE

Children

    • No cribs (infant beds)
DONE

Pets

    • Pets not allowed
    • Service animals welcome
WIFI

Internet

    • Free WiFi and wired internet access in public areas
    • Free WiFi and wired internet access in rooms
LOCAL_PARKING

Parking

    • Onsite parking available only on request
    • Free uncovered onsite self parking
    • Wheelchair-accessible parking on site

Property amenities

Food and drink

  • Free breakfast

What to do

  • Winery tours nearby

Services

  • 24-hour front desk

Accessibility

  • Braille/raised signage
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk
  • Closed captioned TV
  • Lever door handles
  • Well-lit path to entrance
  • Stair-free path to entrance

Room amenities

Be entertained

  • 32-inch LED TV
  • Premium satellite channels

Home comfort

  • Air conditioning
  • Coffee/tea maker
  • Iron/ironing board

Sleep well

  • Blackout drapes/curtains
  • Bed sheets provided

Freshen up

  • Private bathroom
  • Shower/tub combination
  • Free toiletries
  • Hair dryer
  • Towels

Stay connected

  • Desk
  • Free WiFi and wired internet
  • Free local calls
  • Electrical adapters/chargers

Food and drink

  • Refrigerator
  • Microwave

More

  • Daily housekeeping
  • Connecting/adjoining rooms available
  • Access via exterior corridors
  • Guidebooks/recommendations

Fees & policies

Refundable deposits

  • Breakage deposit: USD 150 per stay

Pets

  • Service animals exempt from fees

Parking

  • Guests must contact this property in advance to reserve onsite parking

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
This property does not have elevators.
Guests can rest easy knowing there's a carbon monoxide detector, a fire extinguisher, a smoke detector, and a security system on site.
This property accepts credit cards. Cash is not accepted.
Credit cards accepted: Visa, Mastercard, American Express, Discover

Also known as

Castro Valley Inn
Castro Valley Inn
Surestay By Best Castro Valley
SureStay Hotel by Best Western Castro Valley Hotel
SureStay Hotel by Best Western Castro Valley Castro Valley
SureStay Hotel by Best Western Castro Valley Hotel Castro Valley

Frequently asked questions

Are pets allowed at SureStay Hotel by Best Western Castro Valley?

Sorry, pets aren't allowed, but service animals are welcome.

Is parking offered on site at SureStay Hotel by Best Western Castro Valley?

Yes, there's free self parking.

What are the check-in and check-out times at SureStay Hotel by Best Western Castro Valley?

Check-in start time: 3 PM; Check-in end time: 5:00 AM. Check-out time is 11:00 AM. Contactless check-in and check-out are available.

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Reviews

SureStay Hotel by Best Western Castro Valley Reviews

7.8

Good

7.8

Cleanliness

8.0

Location

8.2

Staff & service

7.4

Property conditions & facilities

Popular mentions

Room
Restaurant
Breakfast
Service staff
Location
Grocery store
Value
Quiet - room
Bed
Store

Reviews

Verified review

10/10 Exceptional

Stayed for c 1 night but very clean n staff was very nice. Check in n check out was easy
Caroline, 1-night trip
Verified review

8/10 Very good

Room was clean & comfortable.
Benjamin, 1-night trip
Verified review

6/10 Good

Hotel is close to super market and restaurants. Room is ok, the AC is noisy and intermittently working.
James Hoang, 3-night trip
Verified review

10/10 Exceptional

Great staff they make you feel like family
John, 1-night trip
Verified review

10/10 Exceptional

Staff very friendly and everything in the room works. NO Complaints.
Michael, 1-night trip
Verified review

10/10 Exceptional

It’s always a pleasant experience when I stay there. Easy on and off the freeway and it’s quiet.
Warren, 1-night trip
Verified review

10/10 Exceptional

Was very happy with our stay. The room was clean, comfortable and had enough electrical outlets to plug in our phones, etc. Very pleased
Peter, 1-night trip
Verified review

10/10 Exceptional

Spent a Saturday night before a trip and the rooms were nice and clean. The check in was fast. As well as the check out. Parking was well lit and seemed secure. Staff were very friendly and helpful. I would recommend a stay if you’re in the area and need a place.
Ric, 1-night trip
Verified review

10/10 Exceptional

Fast check in with Les put me into a clean & stunning room. All the amenities were perfect all the way down to the bed folds. Great hot shower & nice cool a/c. Very comfy bed with lots of plush pillows. Will come again...
Winston, 1-night trip
Verified review

10/10 Exceptional

Had everything we needed, clean, would recommend!

Simple, clean and had everything we needed for a quick sleep. Friendly helpful staff. Would definitely stay here again!
Karen, 1-night trip
Verified review

8/10 Very good

Friendly staff and cleaning.
Luis, 8-night trip
Verified review

6/10 Good

Staff was friendly and helpful. Quiet and calm environment and I appreciate how clean the area is. Old traditional ambience but feels homey.
Kararwa, 1-night trip
Verified review

10/10 Exceptional

Is good not fancy but clean.
Blanca, 1-night trip
Verified review

10/10 Exceptional

The room was clean. The staff was good and the breakfast that they served the timings were good.
Ravi, 3-night trip
Verified review

10/10 Exceptional

Nice to have a little bite to eat in the mornings . So glad they have a nice continental breakfast selection. And everything is fresh and clean throughout the hotel property! I never see a lot of trash out or around the property! The staff there is very kind and helpful, from the front desk , maintenance, to the housekeeping!!!. Overall very pleasant place to stay at
Velina, 2-night trip
Verified review

10/10 Exceptional

The area and the staff was excellent.
James, 2-night trip
Verified review

8/10 Very good

Good location
Alan, 1-night trip
Verified review

8/10 Very good

Staff was friendly, helpful.
Ralph, 1-night trip
Verified review

10/10 Exceptional

It was easy checking in. Room was spacious & roomy. Area was quiet & very close to freeway & shopping center!
theresa, 1-night trip
Verified review

8/10 Very good

It was clean and comfortable.
Yuan Neng, 1-night trip
Verified review

10/10 Exceptional

Front desk staff very friendly and helpful.
Verified review

8/10 Very good

The stay was good, the location was nice as it’s across the street from a small shopping center which has a variety of stores, eateries and a small gym. The hotel is an older one, in need of a few repairs but still a nice, inexpensive place to stay.
Wanda, 1-night trip
Verified review

8/10 Very good

Good stop for one night outside the bay area. Comfortably bed and plenty of breakfast.
Lois, 1-night trip
Verified review

8/10 Very good

I was happy with the room and breakfast. I will stay again.
Veronica, 1-night trip
Verified review

6/10 Good

location convenient staff friedndly so called breakfast was nonexistent
Ralph, 1-night trip