In the heart of Jerusalem City Centre, 21st Floor 360 Suitop Hotel offers a convenient retreat. Unwind with dry cleaning/laundry services or break a sweat at the gym while staying connected with in-room WiFi. Guests appreciate express check-in and tour/ticket assistance.
Jerusalem (JRS-Malha Railway Station) - 14 min drive
Jerusalem Malha Station - 15 min drive
Airport shuttle (surcharge)
Restaurants
Golden Burger - 3 min walk
McDonald's - 2 min walk
Casual Culinary - 4 min walk
Muffin Boutique - 2 min walk
Nocturno (נוקטורנו) - 2 min walk
About this property
21st Floor 360 Suitop Hotel
When you stay at 21st Floor 360 Suitop Hotel, you'll be within a 10-minute drive of Western Wall. Guests can visit the fitness center for a workout, and freebies like WiFi and wired internet are added perks.
At a glance
DONE
Hotel size
14 rooms
Arranged over 1 level
DONE
Arriving/Leaving
Check-in start time: 3 PM; Check-in end time: 8:00 PM
Express check-in/out available
Minimum check-in age: 18
Check-out time is noon
Contactless check-out available
DONE
Special check-in instructions
This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
The front desk is open daily from 8 AM - 8 PM
Front desk staffed during limited hours
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
Please note that check-in starts at 8 PM on Saturdays and Jewish holidays.
DONE
Required at check-in
Credit card, debit card, or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
DONE
Pets
Pets not allowed
Service animals welcome
WIFI
Internet
Free WiFi in public areas
Free WiFi and wired internet access in rooms
LOCAL_PARKING
Parking
Onsite self parking (USD 26 per day)
DONE
Transfers
Airport shuttle on request (available 24 hours)*
DONE
Other information
Designated smoking areas
Property amenities
Traveling with children
Grocery/convenience store
Services
Front desk (limited hours)
Concierge services
Tour/ticket assistance
Dry cleaning/laundry services
Hair salon
Luggage storage
Facilities
1 building/tower
Built in 2015
ATM/banking
Safe-deposit box at front desk
Fitness center
Accessibility
Elevator
Room amenities
Be entertained
Video-game console
35-inch LCD TV
Premium cable channels
Home comfort
Air conditioning
Espresso maker
Electric kettle
Slippers
Iron/ironing board (on request)
Sleep well
Blackout drapes/curtains
Soundproofed rooms
Premium bedding
What to enjoy
In-room massage
Separate living room
Freshen up
Private bathroom
Jetted bathtub
Shower/tub combination
Designer toiletries
Hair dryer (on request)
Towels
Stay connected
Desk
Free newspapers
Free WiFi and wired internet
Free international and long-distance calls
Electrical adapters/chargers
Food and drink
Chef
Refrigerator
Microwave
Kitchen
Free bottled water
More
Daily housekeeping
In-room safe
Guidebooks/recommendations
Local maps
Fees & policies
Mandatory fees
You'll be asked to pay the following charges by the property at check-in or check-out. Fees may include applicable taxes:
You may be required to pay the following charge at the property: Israel Value-Added Tax (VAT) at 18%. A VAT exemption is available to travelers who present a valid passport and tourist visa showing they are not a resident of Israel.
Optional extras
Airport shuttle service is offered for an extra charge of USD 100 per vehicle (one-way)
Children & extra beds
Cribs/infant beds are available for USD 50 per night
Rollaway beds are available for USD 210 per night
Airport shuttle service for children costs USD 100 (one-way)
Parking
Self parking costs USD 26 per day
Policies
Guests can rest easy knowing there's a fire extinguisher on site.
This property accepts credit cards. Cash is not accepted.
Credit cards accepted: Visa, Mastercard, American Express
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
Also known as
21st Floor 360 Suitop Hotel Jerusalem
21st Floor 360 Suitop Hotel
21st Floor 360 Suitop Jerusalem
21st Floor 360 Suitop
21st Floor 360 Suitop
21st Floor 360 Suitop Hotel Hotel
21st Floor 360 Suitop Hotel Jerusalem
21st Floor 360 Suitop Hotel Hotel Jerusalem
Frequently asked questions
Does 21st Floor 360 Suitop Hotel offer free cancellation for a full refund?
Yes, 21st Floor 360 Suitop Hotel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at 21st Floor 360 Suitop Hotel?
Sorry, pets aren't allowed, but service animals are welcome.
Is parking offered on site at 21st Floor 360 Suitop Hotel?
Yes. Self parking costs USD 26 per day.
Is airport shuttle service offered by 21st Floor 360 Suitop Hotel?
Yes, an airport shuttle is available. The charge is USD 100 per vehicle one-way.
What are the check-in and check-out times at 21st Floor 360 Suitop Hotel?
Check-in start time: 3 PM; Check-in end time: 8:00 PM. Check-out time is noon. Express check-in and check-out and contactless check-out are available.
What is there to do at 21st Floor 360 Suitop Hotel and nearby?
Maintain your daily exercise routine at the gym.
Does 21st Floor 360 Suitop Hotel have rooms with private hot tubs?
Yes, each room has a jetted bathtub.
Does 21st Floor 360 Suitop Hotel have self-catered rooms fitted with kitchens or kitchenettes?
Yes, a kitchen is available in every room, and also includes an espresso maker, a refrigerator, and a microwave.
What's the area around 21st Floor 360 Suitop Hotel like?
21st Floor 360 Suitop Hotel is in Jerusalem City Centre, a short 8-minute walk from Jerusalem Great Synagogue and 10 minutes' walk from Machane Yehuda Market.
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Reviews
Reviews
8.6
Excellent
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
8.6
Cleanliness
9.4
Location
8.8
Staff & service
8.4
Property conditions & facilities
Guest review summary
What guests liked
Breakfast options were perfect and available at nearby restaurants. (3 reviews)
From real guest reviews summarized by AI.
Popular mentions
Room
Service staff
View
Location
Bathroom
Family friendly
Restaurant
Air conditioning
Attraction
Apartment
Reviews
Verified
10/10 Exceptional
Nov 30, 2025
friendly helpful staff. great location. super breakfast options.
Abraham
Abraham, 4-night trip
Verified
8/10 Very good
Jan 6, 2026
This is a group of apartments on the entire 21st floor in a residential/commercial bldg. The main lobby has a doorman and on the 21st floor there is a front desk office which is helpful for dropping off luggage etc. staff were friendly and accommodating and I appreciated communicating via What’s Ap. Great location and price IMO. Free coffee machine also a nice plus. I would stay here again. Thanks!
Craig
Craig, 3-night trip
Verified
10/10 Exceptional
Dec 4, 2025
View was amazing. The apartment had a cool vibe. The hot water didn’t work for the last 24 hours, they offered to move me. So I can’t complain.
Tzirel
Tzirel, 2-night trip
Verified
10/10 Exceptional
Oct 11, 2023
Very beautiful , great location , very comforatble , i recomend it a lot !
Elizabeth
Elizabeth, 2-night trip
Verified
10/10 Exceptional
Aug 13, 2023
Views are great especially facing old city
Scott
Scott, 3-night trip
Verified
10/10 Exceptional
May 14, 2025
We were a group of 5 and in any other place we would have been forced to get two rooms.
This hotel has two bedrooms and a sofa bed in the living area.
Fully equipped kitchen, huge dining area and amazing views.
The breakfast is a choice of one of the nearby restaurants and was perfect.
The place is a little old, but for our needs it was absolutely amazing.
Oh, and the reception crew was the most helpful I have ever encountered.
We will 100% stay again and recommend to everyone.
Svetlana
Svetlana, 2-night trip
Verified
10/10 Exceptional
Oct 6, 2024
Position and View is Great
Great location, easy parking in city centre, not fancy, not luxurious, no food services at all, the view is sublime. This is all about position position position and view...and not much else
Verified traveler
3-night trip
Verified
10/10 Exceptional
Aug 1, 2023
Penthouse luxury!
This was a top-notch stay. We stayed in a beautiful duplex overlooking Jerusalem and instantly felt cozy as soon as we walked in. The hotel is proximal to so many attractions—we didn’t use our car in Jerusalem once. The staff is so helpful and kind. We stayed here for my girlfriend’s birthday and I’m so glad we stayed here. Gorgeous place, comfortable beds and seating options. Also, the hotel smelled really nice, which was a plus. Will be staying here again!
Stephen
Stephen, 4-night trip
Verified
8/10 Very good
Oct 10, 2023
Our room was the Presidential Suite. It was very roomy with two floors, a full size kitchen, and two bathrooms. The appliances and furniture were solid but dated. Great views from the room and very convenient located to the major sites of Jerusalem. The best thing about the property is the staff, who were very helpful and accommodating. If you are coming with 2-4 people and don't mind cooking, it is a good place to stay. There is no restaurant or laundry facilities.
Stephen
Stephen, 6-night trip
Verified
10/10 Exceptional
Apr 6, 2025
Our stay at this apartment was honestly unforgettable! From the moment we walked in, we were blown away by how spacious and comfortable the room was—it felt more like a full suite than a typical vacation rental. There was so much room to breathe, unpack, and just settle in, which made a huge difference for us.
The location couldn’t have been better. Being right in the center of Jerusalem meant we were able to walk to most of the main attractions, amazing restaurants, and shops. Whether we wanted to explore the Old City, grab a bite nearby, or just take in the local atmosphere, everything was so accessible.
But hands down, the best part was the view. Being on the 21st floor gave us this absolutely breathtaking, wide-open view of the city. We spent every morning and evening just looking out the window or stepping onto the balcony—it’s something that pictures just can’t capture. It gave us a real sense of peace and perspective.
Also, major shoutout to the cleanliness. The place was spotless when we arrived—everything felt fresh, well-kept, and thoughtfully prepared. You could tell the hosts really care about making sure guests are comfortable.
This place really made our trip feel special. It was a perfect mix of location, comfort, and those little “wow” moments that you don’t forget. Would absolutely stay here again!
Oz
Oz, 1-night trip
Verified
10/10 Exceptional
Apr 9, 2025
A Perfect Family Stay at the 21st Floor Hotel – Highly Recommended!
We recently stayed at the 21st Floor Hotel in Jerusalem for a family vacation, and we couldn’t have asked for a better experience. From the moment we arrived, the staff went above and beyond to make us feel welcome and comfortable. Everyone was extremely helpful, friendly, and attentive to every need—whether it was giving us tips on the best local restaurants or helping us organize transportation.
One of the biggest highlights of this hotel is its unbeatable location. It’s situated right in the heart of Jerusalem, and we loved how close it was to everything. Machne Yehuda Market is just a short walk away.
We also walked to the Western Wall (Kotel) several times during our stay.
It’s about a 25-minute walk through the beautiful streets of Jerusalem, and we really appreciated being able to experience the city on foot.
The suites themselves are exceptional. We stayed in one of the family suites, and it was incredibly spacious—plenty of room for everyone to relax. The suite was thoughtfully designed with a modern touch, and the large windows gave us breathtaking panoramic views of the city. The layout is perfect for families, with separate areas for sleeping, lounging, and even a small kitchen space that came in handy.
Another thing that stood out was the impeccable cleanliness of the hotel. Housekeeping kept everything spotless, and the suite felt fresh and well-maintained every day.
AnAs
AnAs, 1-night trip
Verified
10/10 Exceptional
Aug 19, 2025
Excellent location and very comfortable. Clean but can be maintained slightly better. Would definitely stay there again
Moshe
Moshe, 14-night trip
Verified
10/10 Exceptional
Sep 21, 2023
It was a good trip with excellent hotel.
SON
SON, 4-night trip
Verified
10/10 Exceptional
Jul 17, 2023
Spacious rooms and location is good
Mariya
Mariya, 2-night trip
Verified
8/10 Very good
Aug 10, 2022
Excellent location and very friendly staff. Rooms were great for a family
Darren
Darren, 2-night trip
Verified
10/10 Exceptional
Apr 8, 2025
prof
great host and great place to stay
Ari
Ari, 2-night trip
Verified
10/10 Exceptional
Jul 17, 2022
The staff was very accommodating and always aimed to please. This is a great place for a family who needs extra space and wants nice accommodations
Diana
Diana, 1-night trip
Verified
10/10 Exceptional
Mar 31, 2025
Great
Jerrold
Jerrold, 5-night trip
Verified
8/10 Very good
Jul 31, 2023
Great 2 floor apartment, spacious, quiet, with nice view of Jerusalem. Well located, with friendly staff.
Carmelita
Carmelita, 4-night trip
Verified
8/10 Very good
Dec 23, 2022
Great location
Staff were Fantastic! The rooms were a bit broken but the view was amazing and the staff were amazing
Jill
Jill, 4-night trip
Verified
10/10 Exceptional
Oct 26, 2022
An excellent stay. Location was perfect, staff could not be more helpful. Had choice of 3 breakfast locations to pick from each day. Two floor roomy suites.
very happy though a little difficult with car parking and strollers narrow exit way
MINDEL
Verified
10/10 Exceptional
Jul 8, 2022
Great apartment hotel
Large apartments. Breakfast Is at very good coffee shop which is 2m walk. Comfortable. Service is very good
Lior
Lior, 1-night trip
Verified
10/10 Exceptional
Jul 8, 2022
The 21st Floor Hotel is in the perfect place in Jerusalem. It is well-located and our room had a wonderful view of the old and new city. We could walk to the old city and there were lots of restaurants in the area. The room was clean, but there were some items in need of refreshing. The staff was really helpful and friendly.