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Hotel Kristal

4.0 star property
Family-friendly hotel with 2 bars/lounges, near Pondok Indah Mall

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Photo gallery for Hotel Kristal

Outdoor pool
Fridge, coffee/tea maker
Two Bedrooms Deluxe | 3 bedrooms, premium bedding, minibar, in-room safe
Lobby
3 bedrooms, premium bedding, minibar, in-room safe
Hotel Kristal, nestled close to Ragunan Zoo and Blok M Square, offers an inviting retreat with a poolside bar and international cuisine at The Kafe. Indulge in spa treatments like body scrubs or snorkeling adventures. With free in-room WiFi, activities for kids like the playground and childcare services are also available.

Reviews

8.2 out of 10
Very good

Popular amenities

  • Bar
  • Pool
  • Airport transfer
  • Spa
  • Free parking
  • Gym

Main amenities (12)

  • Daily housekeeping
  • Restaurant and 2 bars/lounges
  • Full-service spa
  • Outdoor pool
  • Breakfast available
  • Outdoor tennis court
  • Fitness center
  • Sauna
  • Children's pool
  • Pool bar
  • 24-hour room service
  • Coffee shop/cafe

For families (6)

  • Free cribs/infant beds
  • Babysitting (surcharge)
  • Children's pool
  • Playground on site
  • 3 bedrooms
  • Refrigerator

Room options

Available filters for rooms
Showing 9 of 9 rooms

View all photos for Three Bedrooms Superior

3 bedrooms, premium bedding, minibar, in-room safe

Three Bedrooms Superior

Highlights

Separate dining area
Air conditioning
Free cribs/infant beds
Kitchenette
Refrigerator
LCD TV
Premium bedding
3 bedrooms
  • 120 sq m
  • Sleeps 2
  • 2 Queen Beds and 1 Twin Bed

View all photos for Two Bedrooms Deluxe

Two Bedrooms Deluxe | 3 bedrooms, premium bedding, minibar, in-room safe

Two Bedrooms Deluxe

8.0 out of 10
Very good
(1 review)

Highlights

Separate dining area
Air conditioning
Free cribs/infant beds
Kitchenette
Refrigerator
LCD TV
Premium bedding
3 bedrooms
  • 92 sq m
  • Sleeps 5
  • 2 Double Beds OR 1 Double Bed and 2 Twin Beds

View all photos for Three Bedroom Deluxe

3 bedrooms, premium bedding, minibar, in-room safe

Three Bedroom Deluxe

10.0 out of 10
Exceptional
(1 review)

Highlights

Separate dining area
Air conditioning
Free cribs/infant beds
Kitchenette
Refrigerator
LCD TV
Premium bedding
3 bedrooms
  • 120 sq m
  • Sleeps 5
  • 1 King Bed, 1 Queen Bed and 1 Twin Bed

View all photos for Studio Suite

Studio Suite | 3 bedrooms, premium bedding, minibar, in-room safe

Studio Suite

7.2 out of 10
Good
(11 reviews)

Highlights

Separate dining area
Air conditioning
Free cribs/infant beds
Refrigerator
LCD TV
3 bedrooms
Blackout drapes/curtains
Premium bedding
  • 40 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Deluxe Apartment, 3 Bedrooms (Twin Bed)

3 bedrooms, premium bedding, minibar, in-room safe

Deluxe Apartment, 3 Bedrooms (Twin Bed)

Highlights

Separate dining area
Air conditioning
Free cribs/infant beds
Kitchenette
Refrigerator
LCD TV
Premium bedding
3 bedrooms
  • Sleeps 5
  • 1 King Bed and 2 Twin Beds

View all photos for Two Bedrooms Superior

3 bedrooms, premium bedding, minibar, in-room safe

Two Bedrooms Superior

Highlights

Separate dining area
Air conditioning
Free cribs/infant beds
Kitchenette
Refrigerator
LCD TV
Premium bedding
3 bedrooms
  • 92 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Studio Suite, 1 Twin Bed

Studio Suite, 1 Twin Bed | 3 bedrooms, premium bedding, minibar, in-room safe

Studio Suite, 1 Twin Bed

8.0 out of 10
Very good
(1 review)

Highlights

Separate dining area
Air conditioning
Free cribs/infant beds
Refrigerator
LCD TV
3 bedrooms
Blackout drapes/curtains
Premium bedding
  • Sleeps 2
  • 1 Twin Bed

View all photos for Deluxe Suite, 2 Bedrooms (Twin Bed)

3 bedrooms, premium bedding, minibar, in-room safe

Deluxe Suite, 2 Bedrooms (Twin Bed)

Highlights

Separate dining area
Air conditioning
Free cribs/infant beds
Kitchenette
Refrigerator
LCD TV
Premium bedding
3 bedrooms
  • Sleeps 5
  • 2 Twin Beds

View all photos for Superior Suite, 3 Bedrooms (Twin Bed)

Superior Suite, 3 Bedrooms (Twin Bed) | 3 bedrooms, premium bedding, minibar, in-room safe

Superior Suite, 3 Bedrooms (Twin Bed)

Highlights

Separate dining area
Air conditioning
Free cribs/infant beds
Kitchenette
Refrigerator
LCD TV
Premium bedding
3 bedrooms
  • Sleeps 2
  • 2 Twin Beds and 1 Queen Bed

Similar properties

Exterior

InterContinental Jakarta Pondok Indah by IHG

  • Pool
  • Spa
  • Airport transfer
  • Free parking
9.6 out of 10, Exceptional, 168 reviews
The price is CNY818
CNY989 total
includes taxes & fees
Jul 20 - Jul 21
InterContinental Jakarta Pondok Indah by IHG
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About the neighborhood

Map
Jalan Tarogong Raya Cilandak Barat, Jakarta, 12430

What's nearby

  • Pondok Indah Mall - 3 min drive - 2.8 km
  • Blok M Square - 6 min drive - 6.7 km
  • Gandaria City Mall - 6 min drive - 6.7 km
  • Ragunan Zoo - 7 min drive - 5.7 km
  • Kota Kasablanka Mall - 12 min drive - 12.1 km

Getting around

  • Halim Perdanakusuma Intl. Airport (HLP) - 37 min drive
  • Soekarno-Hatta Intl. Airport (CGK) - 44 min drive
  • Pondok Betung Station - 6 min drive
  • Jakarta Kebayoran Station - 7 min drive
  • Pondok Ranji Station - 7 min drive
  • Cipete Raya MRT Station - 15 min walk
  • Fatmawati MRT Station - 22 min walk
  • Lebak Bulus Grab Station - 29 min walk
  • Airport pick-up service

Restaurants

  • ‪Starbucks - ‬2 min walk
  • ‪Roku-Roku - ‬11 min walk
  • ‪Tahu Sumedang - ‬10 min walk
  • ‪Satu Lagi Bar - ‬2 min walk
  • ‪Nasi Goreng Metal - ‬6 min walk

About this property

Hotel Kristal

When you stay at Hotel Kristal, you'll be within a 15-minute drive of Blok M Square and Taman Mini Indonesia Indah. Guests can visit the spa to indulge in massages, body wraps, or facials, and international cuisine is served at The Kafe, which is open for breakfast, lunch, and dinner. Other highlights include 2 bars/lounges, an outdoor pool, and a poolside bar.

Languages

English, Indonesian

More about this property

VISIBILITY

At a glance

Hotel size

    • 328 rooms
    • Arranged over 9 floors

Arriving/Leaving

    • Check-in start time: 3:00 PM; Check-in end time: midnight
    • Late check-in subject to availability
    • Minimum check-in age: 18
    • Check-out time is noon

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18

Children

    • Babysitting*
    • Supervised childcare*

Pets

    • No pets or service animals allowed

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms

Parking

    • Free onsite self parking

Transfers

    • Airport pickup on request (available 24 hours)*

Other information

    • Designated smoking areas
LOB_HOTELS

Property amenities

Food and drink

  • Buffet breakfast (surcharge) each morning 6 AM–10 AM
  • 2 bars/lounges
  • Restaurant
  • Poolside bar
  • Coffee shop
  • Barbecue grills
  • 24-hour room service
  • Snack bar/deli

Traveling with children

  • Children's pool
  • Playground
  • Supervised childcare (surcharge)
  • Children's menu

What to do

  • Tennis
  • Scuba diving
  • Snorkeling
  • Pool table

Working away

  • Business center
  • 21 meeting rooms
  • Computer station
  • Conference center

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Hair salon
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Porter/bellhop

Facilities

  • 2 buildings/towers
  • Built in 1992
  • ATM/banking
  • Safe-deposit box at front desk
  • Garden
  • Picnic area
  • Terrace
  • Fitness center
  • An outdoor pool
  • Full-service spa
  • Outdoor tennis court
  • Sauna
  • Massage/treatment rooms
  • Banquet hall

Accessibility

  • Elevator
  • Wheelchair-accessible concierge desk
ROOM

Room amenities

Be entertained

  • 32-inch LCD TV
  • Cable TV channels

Home comfort

  • Air conditioning
  • Minibar
  • Coffee/tea maker
  • Slippers
  • Iron/ironing board (on request)

Sleep well

  • 3 bedrooms
  • Blackout drapes/curtains
  • Premium bedding
  • Free crib/infant bed
  • Rollaway/extra bed (surcharge)

What to enjoy

  • In-room massage
  • Separate dining area
  • Separate living room

Freshen up

  • Shower/tub combination
  • Free toiletries
  • Hair dryer
  • Towels

Stay connected

  • Desk
  • Free WiFi
  • Phone

Food and drink

  • Refrigerator
  • Free bottled water

More

  • Daily housekeeping
  • In-room safe (laptop compatible)
STAR_OUTLINE

Special features

Spa

Life Spa has 2 treatment rooms. Services include facials, body wraps, body scrubs, and body treatments. A variety of treatment therapies are provided, including aromatherapy. The spa is equipped with a sauna.

The spa is open daily. Guests under 15 years old are not allowed in the spa.

Dining

The Kafe - Overlooking the pool, this restaurant specializes in international cuisine and serves breakfast, lunch, and dinner. A children's menu is available.
Satu Lagi Bar - This sports bar specializes in international cuisine and serves brunch, lunch, and dinner. Happy hour is offered. Open daily.
The Deli - This coffee shop specializes in international cuisine and serves light fare only. Open daily.
MONETIZATION_ON

Fees & policies

Optional extras

  • Buffet breakfast is offered for an extra charge of approximately IDR 211750 for adults and IDR 150000 for children
  • Airport shuttle service is offered for an extra charge of IDR 500000 per vehicle. Maximum occupancy 4

Children & extra beds

  • In-room babysitting is available for an extra charge
  • Supervised childcare is available for an extra charge
  • Rollaway beds are available for IDR 350000.0 per night

Pool, spa, & gym (if applicable)

  • Pool access available from 6:00 AM to 8:00 PM
  • Guests under 15 years old are not allowed in the spa

Policies

This property accepts credit cards, debit cards and cash.
Credit cards accepted: Visa, Mastercard, American Express, Diners Club, JCB International

Also known as

Hotel Kristal Jakarta
Hotel Kristal
Kristal Jakarta
Kristal Hotel Jakarta
HELP_OUTLINE

Frequently asked questions

Is there a pool at Hotel Kristal?

Yes, there's an outdoor pool and a children's pool. Guests have pool access from 6:00 AM to 8:00 PM.

Are pets allowed at Hotel Kristal?

Sorry, pets and service animals aren't allowed.

Is parking offered on site at Hotel Kristal?

Yes, there's free self parking.

Is airport shuttle service offered by Hotel Kristal?

Yes, a shuttle from the airport to the hotel is available. The charge is IDR 500000 per vehicle.

What are the check-in and check-out times at Hotel Kristal?

Check-in start time: 3:00 PM; Check-in end time: midnight. Check-out time is noon.

What is there to do at Hotel Kristal and nearby?

Have fun with onsite activities like snorkeling and scuba diving, and practice your swing on the tennis courts. Indulge in a treatment at the spa and enjoy a swim in the outdoor pool. Hotel Kristal also has 2 bars, a sauna, and a fitness center, as well as a picnic area and a garden.

Are there restaurants at or near Hotel Kristal?

Yes, The Kafe offers international cuisine and pool views.

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Hotel Kristal Reviews

Reviews

8.2

Very Good

8.2/10

Cleanliness

8.4/10

Staff & service

7.6/10

Amenities

7.8/10

Property conditions & facilities

7.4/10

Eco-friendliness

Popular mentions

Service staff
Upgrade
Bed

Reviews

10/10 Exceptional

Great Hotel with Great Staff

Great hotel with great staff. Wasn’t expecting too much for the price but it was perfect for my stay. Good internet, good pool, great breakfast, as good as most 5 star hotels but just a bit older and worn but not worn out. Loved the Satu Lagi bar for getting a drink and dinner.
Paul, 5-night trip

10/10 Exceptional

Great stay.
Kyle, 1-night trip

10/10 Exceptional

like this hotel never disappointed…👍👍👍
Orie, 2-night trip

10/10 Exceptional

Good service & location, friendly Staff
Mohamed Kotharisa, 1-night trip

6/10 Good

Hotel needs some TLC

The size of the apartment was fine but it is tired and can use some renovation.
2-night trip

8/10 Very good

We love Kristal Hotel
Sandra, 1-night trip

8/10 Very good

Close to Town & Shopping & nearby shops & local food.
Mohamed Kotharisa, 1-night trip

8/10 Very good

Right hotel for business trips
Stefano, 1-night trip

10/10 Exceptional

I’ve stayed at Hotel Kristal many times over the last 15 years. The staff are most friendly and accommodating and the pool and Satu Lagi Bar are great. I will stay there again if in Jakarta. If I could point out anything on the negative side, is the facility needs a facelift. My room, for example, was clean but clearly showed signs of wear and tear. Understandable given that COVID was such a setback to business. Note that WiFi was excellent the entire week I was there. Many thanks to hotel staff for a very pleasant stay.
Keith, 7-night trip

6/10 Good

The property was fine, but I remember it 20 years ago. It needs an upgrade. The pool was great. Satu Lagi was also good, but smokey. Glad they had outdoor seating.
Roger, 4-night trip

10/10 Exceptional

I especially love the floor plan. We stayed in the two bedroom, two bathroom. Traveling with my sister having our own space was very nice! I got the bedroom with no TV… she doesn’t watch TV…but her closest was bigger and she would not switch with me! The kitchen, dining room and living room were spacious and we were very happy with this property!
Emelie Marjorie Joan, 4-night trip

8/10 Very good

They are kind.

I appreciate the staff's response. Thank you for your kindness.
Nobuaki, 1-night trip

6/10 Good

Old …

Huge but seems dated and old . Heard kids playing in corridor late at night , not sure if kids were humans …
Kevin Sui Kuan, 1-night trip

6/10 Good

On the positive side, the staff here are wonderful and extremely friendly. The hotel itself is very tired and in desperate need of an upgrade. Feels like the 1980s in a time warp. The smoking rooms were horribly unpleasant (we weren’t offered a non-smoking room), hard to believe these are even offered this day and age. Tolerable if you need to be in the area to avoid all the traffic.
Kenneth, 4-night trip

2/10 Poor

service is down

My TV wasn't working well, so I asked an engineer for help, but it took 4 calls to get help.(About 1 hour later)Has the manager changed?Service is down.No help from the staff in the lobby even though I have heavy luggage.just watching
Nobuaki, 1-night trip

10/10 Exceptional

Agustin, 6-night trip

2/10 Poor

chulsik, 1-night trip

8/10 Very good

The first Room didn't to my expectations after I mentioned the issues to the reception, they offered to move to a better room which I accepted, the new room was satisfactory and accepted their apology. In the end, everybody is happy. Well done Kristal Hotel staff, certainly will stay there again. Thank you.
Gautama, 2-night trip

10/10 Exceptional

Nobuaki, 1-night trip

10/10 Exceptional

John, 1-night trip

8/10 Very good

Seong Yong, 1-night trip

6/10 Good

Seong Yong, 1-night trip

10/10 Exceptional

KENICHI, 3-night trip

6/10 Good

Seungchul, 3-night trip

8/10 Very good

Nobuaki, 1-night trip