In Hue City Centre, Jade Hotel offers a tranquil retreat with a rooftop terrace, cozy library, and inviting coffee shop. Enjoy cycling or simply unwind by the lobby fireplace. With high-speed WiFi and dry cleaning services at your fingertips, this hotel’s helpful staff has left a lasting impression on previous guests.
Reviews
9.29.2 out of 10
Wonderful
Popular amenities
Pet friendly
Airport transfer
Bar
Free parking
24/7 front desk
Air conditioning
Main amenities (12)
Daily housekeeping
Restaurant and bar/lounge
Rooftop terrace
Breakfast available
Free cruise terminal shuttle
Free ferry terminal shuttle
Room service
Coffee shop/cafe
Business center
Airport shuttle
Beach shuttle
Train station pick-up service
Feel at home (6)
Free cribs/infant beds
Cookware, dishware, and utensils
Private bathroom
Television
Daily housekeeping
Laundry facilities
Room options
Available filters for rooms
Showing 5 of 5 rooms
View all photos for Family Triple Room
Family Triple Room
9.09.0 out of 10
Wonderful
2 reviews
(2 reviews)
Highlights
Soundproofed
Air conditioning
Free rollaway/extra beds
Free cribs/infant beds
Refrigerator
Flat-screen TV
Renovated in 2024
Blackout drapes/curtains
26 sq m
City view
Sleeps 4
1 Queen Bed and 1 Twin Bed
View all photos for Superior Double Room
Superior Double Room
9.09.0 out of 10
Wonderful
4 reviews
(4 reviews)
Highlights
Soundproofed
Air conditioning
Free rollaway/extra beds
Free cribs/infant beds
Refrigerator
Flat-screen TV
Renovated in 2024
Blackout drapes/curtains
19 sq m
City view
Sleeps 3
1 Queen Bed
View all photos for Family Quadruple Room
Family Quadruple Room
10.010.0 out of 10
Exceptional
1 review
(1 review)
Highlights
Soundproofed
Air conditioning
Free cribs/infant beds
Refrigerator
Flat-screen TV
Renovated in 2024
Blackout drapes/curtains
Separate bedroom
26 sq m
City view
Sleeps 5
2 Queen Beds
View all photos for Standard Double Room, No Windows
Take in the views from the rooftop terrace when you stay at Jade Hotel. Guests looking for a bite to eat can check out the coffee shop/cafe, and the bar/lounge is the perfect spot to grab a drink at the end of the day. Fellow travelers love the helpful staff.
Languages
English, French, Vietnamese
More about this property
VISIBILITY
At a glance
Hotel size
30 rooms
Arranged over 6 floors
Arriving/Leaving
Check-in start time: noon; Check-in end time: midnight
Express check-in available
Early check-in subject to availability
Minimum check-in age: 15
Check-out time is noon
Late check-out subject to availability
Special check-in instructions
This property offers transfers from the ferry terminal and train station (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
You will be asked to provide the property with a copy of your government-issued photo ID after booking
Guests driving to the property should contact this property in advance (e.g., directions)
Required at check-in
Credit card, debit card, or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 15
Pets
Pets stay free
Service animals welcome
Internet
Free WiFi and wired internet access in public areas
Free WiFi in rooms
Parking
Free onsite self parking
Free onsite valet parking
Transfers
Airport shuttle (available 24 hours)*
Train station shuttle on request (available 24 hours)*
Free cruise terminal shuttle
Free ferry terminal shuttle*
Offsite
Beach shuttle*
Other information
Designated smoking areas
LOB_HOTELS
Property amenities
Food and drink
Local cuisine breakfast (surcharge) each morning 6:30 AM–10:00 AM
Restaurant
Bar/lounge
Coffee shop
Private dining
Private picnics
Room service (late night)
Traveling with children
Outlet covers
Stroller
Paddleboard on site
What to do
Beach shuttle (surcharge)
Paddleboard on site
Ecotours nearby
Cave exploring nearby
Kayaking nearby
Scooter/moped rentals nearby
Ziplining nearby
Hot springs nearby
Marina nearby
Working away
Business center
Meeting room
Coworking spaces
Services
24-hour front desk
Concierge services
Tour/ticket assistance
Limo or town car service
On-site car rental
Dry cleaning/laundry services
Luggage storage
Porter/bellhop
Beach shuttle (surcharge)
Bicycle rentals
Bike repair services
Bike shuttle
Bike storage
Paddleboard on site
Romance packages
Facilities
2024 buildings/towers
Built in 2010
ATM/banking
Safe-deposit box at front desk
Rooftop terrace
Library
Fireplace in lobby
Television in common areas
Shopping mall on site
Bicycle parking
Banquet hall
Accessibility
Elevator
Elevator door width (inches): 45
Wheelchair accessible
Wheelchair-accessible path of travel
Wheelchair-accessible public washroom
Wheelchair-accessible concierge desk
Valet for wheelchair-equipped vehicle
Wheelchair-accessible path to elevator
Wheelchair-accessible restaurant
Accessible shuttle
Accessible airport shuttle
Accessible train station shuttle
Visual alarms in hallways
Front entrance ramp
Wheelchairs available on site
Hand-held showerheads
Magnifying mirror
Lowered electrical outlets in bathroom
Low-height desk
Low desk height (inches): 46
Low-height bed
Low bed height (inches): 6
Height-adjustable showerhead
Wheelchair-width doorways
Wheelchair-accessible doorway width (inches): 315
Well-lit path to entrance
Stair-free path to entrance
Tile flooring in public areas
Hardwood flooring in public areas
ROOM
Room amenities
Be entertained
Flat-screen television
Home comfort
Air conditioning
Minibar
Electric kettle
Slippers
Sleep well
Down comforter
Blackout drapes/curtains
Soundproofed rooms
Free crib/infant bed
Bed sheets provided
Freshen up
Private bathroom
Deep soaking bathtub
Bathtub or shower
Hydromassage showerhead
Bidet
Designer toiletries
Hair dryer
Toothbrush and toothpaste
Toilet paper
Stay connected
Desk
Free WiFi
Phone
Desk chair
Printer
Electrical adapters/chargers
Food and drink
Champagne service
Meal delivery service
Refrigerator
Free bottled water
Cookware, dishes, and utensils
Free tea bags/instant coffee
More
Daily housekeeping
In-room safe
Guidebooks/recommendations
Local maps
Restaurant dining guide
Cleaning supplies
MONETIZATION_ON
Fees & policies
Optional extras
Local cuisine breakfast is offered for an extra charge of approximately VND 50000 for adults and VND 50000 for children
Airport shuttle service is offered for an extra charge of VND 250000 per vehicle (one-way, maximum occupancy 4)
Train station pick-up and train station drop-off service is offered for an extra charge
Beach shuttle service is offered for an extra charge
Late check-out can be arranged for an extra charge of VND 200000 (subject to availability)
Laundry facilities are available for an extra charge of VND 1 per day
Policies
Guests can rest easy knowing there's a smoke detector on site.
This property accepts credit cards. Cash is not accepted.
Credit cards accepted: Visa, Mastercard
Property Registration Number 11234273
Also known as
Jade Hotel Hue
Jade Hue
Jade Hotel Hue
Jade Hotel Hotel
Jade Hotel Hotel Hue
HELP_OUTLINE
Frequently asked questions
Does Jade Hotel offer free cancellation for a full refund?
Yes, Jade Hotel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at Jade Hotel?
Yes, pets stay free.
Is parking offered on site at Jade Hotel?
Yes, there's free self and valet parking.
Is airport shuttle service offered by Jade Hotel?
Yes, an airport shuttle is available. The charge is VND 250000 per vehicle one-way.
What are the check-in and check-out times at Jade Hotel?
Check-in start time: noon; Check-in end time: midnight. Check-out time is noon. Late check-out is available for a charge of VND 200000 (subject to availability). Express check-in is available.
What is there to do at Jade Hotel and nearby?
Have fun with nearby activities like boat tours, kayaking, and power boating. Additional recreation nearby includes hot springs, casino gaming, and spelunking.
Are there restaurants at or near Jade Hotel?
Yes, there's an onsite restaurant.
Does Jade Hotel have rooms with private hot tubs?
Yes, each room has a deep soaking bathtub.
What's the area around Jade Hotel like?
Jade Hotel is located by the river in Hue City Centre, a short 6-minute walk from Truong Tien Bridge and 6 minutes' walk from Hue Night Walking Street.
Have a question?
AI iconBeta
Get instant answers with AI powered search of property information and reviews.
Jade Hotel Reviews
Reviews
9.2
Wonderful
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
9.2/10
Cleanliness
9.8/10
Staff & service
8.4/10
Amenities
8.6/10
Property conditions & facilities
8.4/10
Eco-friendliness
Popular mentions
Service staff
Room
Elevator
Breakfast
Budget
Luggage
Cities
What guests liked
Breakfast options were varied and excellent, with some guests receiving special consideration and packed breakfasts to go. (6 reviews)
From real guest reviews summarized by AI.
Reviews
10/10 Exceptional
Jan 27, 2025
Nice place to stay
Very nice clean room, very friendly and helpful staff. Good location.
mickey
mickey, 2-night trip
10/10 Exceptional
Jan 28, 2025
Staff very helpful.
Robert
Robert, 2-night trip
10/10 Exceptional
Feb 23, 2025
The location was excellent for dining options, the big market and night life (busy, lively and so much fun). The hotel is very clean and service was great. Staff were super friendly and extremely helpful in providing info with respect to pretty much everything Hue has to offer. We would definitely stay here again and highly recommend it.
Geoff
Geoff, 4-night trip
10/10 Exceptional
Feb 12, 2025
Fantastic! Must stay in Hue
Jade Hotel is SUPERB. The price was fantastic, the room was comfortable and clean and the staff were some of the friendliest we have come across during our trip. The hotel is perfectly located to explore Hue on foot and served us a delicious breakfast, even preparing us something to take for our early train on the day of check out. Could not recommend more!
Michael
Michael, 2-night trip
10/10 Exceptional
Feb 12, 2025
Excellent breakfasts, a choice of western or Vietnamese food. Super friendly staff who helped organize our onward travel. They also offered to cook a light diet for my husband when he arrived feeling unwell. A good location 20 mins walk from the Citadel. I would definitely stay here again.
Mary
Mary, 2-night trip
8/10 Very good
Feb 23, 2025
Good service
Nam
Nam, 3-night trip
10/10 Exceptional
Mar 17, 2025
Great small hotel, excellent staff.
Hotel is well located. We arrived very early so rooms not ready but you could leave your luggage and have a shower. Twin rooms were clean with all things you would need. Breakfast was a choice of eggs, fruit, juice and coffee, all good. The staff were a delight, always eager to help and very kind. A great little hotel for the money. Thank you all
RICHARD
RICHARD, 3-night trip
10/10 Exceptional
Mar 6, 2023
The property is located centrally, close to everything you want to explore in Hue city and the staff is amazing, super friendly and nice!
Thang
Thang, 3-night trip
10/10 Exceptional
Apr 9, 2023
The staff were very welcoming and helpful. They made my stay at the hotel very pleasing.
pablo
pablo, 2-night trip
8/10 Very good
Aug 30, 2023
Great Hue Stay
Stay was fantastic, staff were very friendly & helpful. Hotel was very clean. Only thing, hotel needs a lift instead of stairs currently.
Louis
Louis, 2-night trip
6/10 Good
Mar 10, 2025
The shower has no door. Toilet seat is very loose.
KIEM
KIEM, 2-night trip
8/10 Very good
Feb 9, 2024
Great option for budget-minded travellers. Where it stands high is service. Amazing staff, who were friendly, genuine and wanting to make sure we felt valued as guests. We would definitely come back to stay at Jade.
Maurice
Maurice, 2-night trip
10/10 Exceptional
Jan 30, 2024
The best in all possible ways.
Berth-Ove
Berth-Ove, 2-night trip
10/10 Exceptional
Apr 24, 2023
Very clean, good sized room. Customer service was excellent.
David
David, 5-night trip
10/10 Exceptional
Mar 12, 2025
Our room was not available for the first night as a guest was unwell and overstayed.
The staff found us another hotel, we were disappointed as it was not as nice as Jade.
They then made it up to us with a free bf and reimbursed the difference in the hotel payments.
We had some issue with our transport to our next destination not turning up. The staff went above and beyond to help us try and sort it out and eventually booking someone else.
The hospitality was above and beyond!!!
sally
sally, 3-night trip
6/10 Good
Oct 1, 2023
Property is very basic and falling apart in some areas however the hotel is clean and the rooms are nice with a lovely sea view as is on the sea front. Staff were helpful and breakfast provided (pancakes etc.) set us up for the day.
Olivia
Olivia, 1-night trip
8/10 Very good
Mar 16, 2024
Nice little budget hotel centrally located, friendly and helpful staff, near the Perfume river and walking street..lots of eateries, clothing and footwear stores.
Rooms are spacious and clean, mattresses very comfy. A/C is quiet and efficient, large rooms with fridge and flatscreen cable TV.
Only drawback is no elevator so if you have a lot of luggage ask for a room on the 1st floor.
Highly recommended for short stays.👍👍
Anthony
Anthony, 1-night trip
10/10 Exceptional
Mar 8, 2024
Extremely service-minded
Wow! Fantastic service and help! Very good value for the price. Room was decent, bed not to hard or soft, bathroom could be better. The great experience started when asking for tips through Facebook and until we were dropped off in other city by driver booked at hotel. Good location too! They came with cold water for us in reception area multiple times. Highly recommend!
Rasmus
Rasmus, 1-night trip
4/10 Fair
Mar 4, 2024
We loved the front office staff, but you get what you pay for and it isn’t a bargain. My wife, as she daily reminds me, had her favorite night shirt stolen out of our room. The sink empties into an open drain. We did sleep well.
Anthony
Anthony, 6-night trip
8/10 Very good
Jun 7, 2023
The property is clean and nice. The staffs are very polite and friendly. However, they only help you to bring your luggage up when you arrive but they did not help you to bring your luggage down using stair (property has no elevator). Also, you have to leave your room key with the receptionist every time you go out (this is the first time a hotel has this policy and make us uncomfortable for our belonging)
Henry
Henry, 1-night trip
8/10 Very good
Sep 5, 2023
ok
ok ophold
TAN LOC
TAN LOC, 2-night trip
10/10 Exceptional
Nov 15, 2023
Like family
Ive have never left a review for a hotel before, but i had to after the incredible experience i had here. On the second day there was a flash flood in the city, and we were essentially stuck in the hotel. The staff went above and beyond to make sure we were looked after, in addition to breakfast they brought lunch,dinner and snacks and when i asked after the cost they simply said "at times like this we are family". In order to leave the hotel, staff members waded through flood waters to flag down boats so we could leave the area and catch the taxi they had arranged for us. Thank you for make the best of unbelievable situation!