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Naraya

4.0 star property
Ryokan with bar/lounge, near Yubatake

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Photo gallery for Naraya

Hallway - Naraya (Kusatsu)
Lobby - Naraya (Kusatsu)
Hot springs - Naraya (Kusatsu)
Front of property - evening/night - Naraya (Kusatsu)
Lobby lounge - Naraya (Kusatsu)
Unwind in the tranquil surroundings of Naraya, an upscale ryokan near Yubatake. Indulge in a rejuvenating soak at the indoor mineral hot spring (onsen) and enjoy a drink at the bar or coffee shop/cafe, then stay connected with free in-room WiFi. With hot springs on site, an elevator for easy access and newspapers to keep you informed.

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Onsen
  • Free WiFi
  • Restaurant
  • Bar
  • 24/7 front desk

Main amenities (7)

  • Daily housekeeping
  • Hot springs
  • Bar/lounge
  • Coffee shop/cafe
  • 24-hour front desk
  • Water dispenser
  • Free newspapers in the lobby

Feel at home (6)

  • Refrigerator
  • Separate bathtub and shower
  • Television
  • Daily housekeeping
  • Elevator
  • Hair dryer

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About the neighborhood

Map
Kusatsu 396, Kusatsu, Gunma, 377-1711

What's nearby

  • Yubatake - 1 min walk - 0.2 km
  • Sainokawara Park - 4 min walk - 0.4 km
  • Kusatsu Tsurutaro Kataoka Museum - 4 min walk - 0.4 km
  • Kusatsu Town Onsen Museum - 5 min walk - 0.4 km
  • Kusatsu Nettaiken - 7 min walk - 0.6 km

Getting around

  • Narita Intl. Airport (NRT) - 115.9 miles/186.5 km
  • Yudanaka Station - 43 min drive

Restaurants

  • ‪縁日村 - ‬2 min walk
  • ‪上州麺処 平野家 - ‬2 min walk
  • ‪草津温泉プリン - ‬1 min walk
  • ‪三國家 - ‬1 min walk
  • ‪手打蕎麦 あおやま - ‬1 min walk

About this property

Naraya

When visiting Kusatsu Onsen, Naraya is a great choice to consider. Guests looking for a bite to eat can check out the coffee shop/cafe, and the bar/lounge is the perfect spot to grab a drink at the end of the day.

At a glance

DONE

Hotel size

    • 36 rooms
    • Arranged over 5 floors
DONE

Arriving/Leaving

    • Check-in start time: 2:00 PM; Check-in end time: 7 PM
    • Minimum check-in age: 18
    • Check-out time is 11:00 AM
DONE

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property
    • This property doesn't offer after-hours check-in
    • For any questions, please contact the property using the information on the booking confirmation
    • Information provided by the property may be translated using automated translation tools
    • Guests booking rooms with Half Board should check in by 7 PM. Half Board dinner is a fixed menu and cannot be customized.
DONE

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Children

    • Children (17 years old and younger) not allowed
    • No cribs (infant beds)
DONE

Pets

    • Pets not allowed
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms
DONE

Other information

    • Designated smoking areas (fines apply)

Property amenities

Food and drink

  • Bar/lounge
  • Coffee shop
  • Water dispenser

What to do

  • Hot springs

Services

  • 24-hour front desk
  • Free newspapers in lobby

Accessibility

  • Elevator

Room amenities

Be entertained

  • Flat-screen television

What to enjoy

  • Individually furnished and decorated

Freshen up

  • Shared bathroom (in-room sink)
  • Spring water bathtub
  • Separate bathtub and shower
  • Hydromassage showerhead
  • Electronic bidet
  • Hair dryer
  • Towels
  • Toothbrush and toothpaste
  • Toilet paper

Stay connected

  • Free WiFi

Food and drink

  • Refrigerator
  • Free bottled water

More

  • Daily housekeeping
  • In-room safe

Special features

Spa

Public bath/onsen services include an indoor mineral hot springs (Japanese-style onsen) and a yukata (Japanese robe). These services feature separate men and women areas. The ryokan bathing area is open from 1:00 AM to midnight. There are hot springs on site.

Fees & policies

Renovations and closures

The property is closed between June 21 and June 26.

Policies

The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file.
Guests can rest easy knowing there's a fire extinguisher, a smoke detector, a security system, and a first aid kit on site.
This property accepts credit cards and cash.
Credit cards accepted: Visa, Mastercard, American Express, Diners Club, JCB International
Please note that some properties do not permit guests with tattoos to use the onsite public bathing facilities.
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Also known as

Naraya Inn Kusatsu
Naraya Inn
Naraya Kusatsu
Naraya Ryokan
Naraya Kusatsu
Naraya Ryokan Kusatsu

Frequently asked questions

Is Naraya currently open?

The property is closed between June 21 and June 26.

Are pets allowed at Naraya?

Sorry, pets aren't allowed.

What are the check-in and check-out times at Naraya?

Check-in start time: 2:00 PM; Check-in end time: 7 PM. Check-out time is 11:00 AM.

What is there to do at Naraya and nearby?

Onsite recreation at Naraya includes hot springs.

Does Naraya have rooms with private hot tubs?

Yes, each room has a spring water bathtub.

What's the area around Naraya like?

Naraya is a short 1-minute walk from Yubatake and 4 minutes' walk from Sainokawara Park.

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Reviews

Naraya Reviews

9.2

Wonderful

9.2

Cleanliness

9.2

Location

9.2

Staff & service

9.0

Eco-friendliness

8.8

Property conditions & facilities

Reviews

10/10 Exceptional

Staff is friendly and sincerely. Room is clean and tidy. Outlook and interior design are excellent.
Keith, 1-night trip

10/10 Exceptional

We love staying at historic hotel. Best feature of Natalya is it's on-site onsen which is convienently accessible for hotel guests. Dining was great but they need more staff training for international guests. Checkout was a bit chaotic and inefficient with guests sitting around in the lobby waiting for the turn to be checked out (two staff at reception, and only one was doing all the checkouts). Otherwise, the hotel is convienently located close to town center and walking distance to the bus terminal, public onsens, etc.. we booked a room that overlooked the kusatsu yubatake.

8/10 Very good

meals are not as good as I expected, so as the meal service.
Jungsoo, 2-night trip

8/10 Very good

The location is great with the yubatake right around the corner. Nice ryokan with large rooms and onsens, but the building itself was not particularly exceptional. Very good, but not great considering the price. However we had several wonderful surprises for our kaiseki dinners and breakfasts. We stayed 3 nights and 2 nights towards the end of dinner a sushi chef came into our dining room and we were able to order as much sushi as we could eat. In the morning another chef came in and made individual tamago-yaki to go along with the rest of the breakfast. And the best surprise were the large individual tear drop ice igloos at one dinner with sashimi inside. Absolutely beautiful and stunning and of course the sashimi excellent.
Jada, 3-night trip

10/10 Exceptional

宿泊前に予約確認のメールを頂いた際にバスターミナルまでお迎えをお願いしました。到着したら連絡くださいとの返信がありましたが、当日到着時間にお迎えにきてくださりとても助かりました。 口コミでお料理のことを書かれている方がいて気になっていましたが、そんな心配もなく、夕食、朝食共に大変おいしかったです。お湯も間違いなくすばらしいです。男女交代制です。
K, 1-night trip

10/10 Exceptional

温泉が白旗源泉なのでとても肌がすべすべになり清潔感もある綺麗な宿でした。
ノリコ, 1-night trip

8/10 Very good

低層階にのみ階段が存在するのはちょっと残念。 しかし立地や温泉は抜群ですし、料理も創意工夫が施されていて、何回行っても飽きません。
TETSUYA, 1-night trip

10/10 Exceptional

ホスピタリティの高いお宿でした！ お料理もとても美味しかったし満足なボリュームで、温泉も落ち着く空間でよかったです！
リュウノスケ, 1-night trip

10/10 Exceptional

最高な宿です。

伝統ある温泉旅館で古い所を生かし、でもトイレや部屋はきれい。とっても掃除が行き届き 快適でした。従業員もとても良い対応でした。また、行きたいです。料理も美味しい。
tetsuo, 1-night trip

8/10 Very good

老舗旅館らしい趣のある宿です。以前から気になっていたので今回宿泊させていただきました。時節柄食事処が個室なので安心でした。ただ味付けが私には濃かったようで、碗ものや煮物などどれも似た味に感じてしまいました。そこだけが残念でした。草津の湯は何度も入ると湯あたりしそうなイメージがあったのですが、そんなことはなくとても良かったです。 ちょっとしたアクシデント(宿に取材が来て騒がしかった)があったのですが、宿の方のご対応で結果的にはのんびり快適に過ごせました。
yumiko, 1-night trip

10/10 Exceptional

食事も美味しく、設備も充実していました。
Takahiro, 1-night trip

8/10 Very good

又、行きたい宿！

草津の湯は最高ですね！食事も大変美味しかったし。駐車場は徒歩で10分と離れていますが、送迎してもらい楽チンでした。湯畑からも近く楽しめました。又、行きたい宿ですね！（今回2度目）
kunihiko, 1-night trip

10/10 Exceptional

ご飯がとても美味しかった。
Hinako, 1-night trip

10/10 Exceptional

食事が品数も豊富で大変美味しかったです。
1-night trip

10/10 Exceptional

日常を忘れて休める、温泉宿でした。

老舗の和を感じる宿でした。 時に温泉は風情あり、最高の趣きがあるものでした。 ただ、少し熱めです。
1-night trip

10/10 Exceptional

さすがの五つ星旅館

最高です。いつ、誰が掃除してるのか分からない位、裏を見せない姿勢が素敵です。館内はお香の香りが程よくしています。ホスピタリティは、個々で分かれます。恐らくトップクラスの方の中には、若干感じ悪い印象の方もいましたが、従業員クラスの方々は、非常に感じ良く、こちらが求めた以上のサービスを気持ちを込めてしてくださいます。
1-night trip

2/10 Poor

古い旅館

古くて空調が悪くおとがうるさく寝れなかった。 部屋のベット間に柱があり通るのに気をつけないとあたる。
Teruhisa, 1-night trip

8/10 Very good

お風呂、食事良し

お風呂の湯加減は完璧。食事も個室でゆっくり。立地良し。
SATOSHI, 1-night trip

6/10 Good

クーラーの音がうるさかった。

サービスや料理は良かったのですが、足が悪いので、ツインの部屋をリクエストしましたが、ツインの部屋は隣のホテルと隣接の為に窓の外は壁で景観は望めませんでした。又、部屋のエアコンは窓に後付けのクーラーで、コンプレッサーの音と送風の始動と停止の音がうるさく、ツインの部屋はお奨め出来ません。
masamori, 1-night trip

8/10 Very good

温泉が最高です。スタッフのサービスにはばらつきがあり、教育が徹底されていない印象があります。
ケン, 2-night trip

10/10 Exceptional

値段相応！

雰囲気良し、お風呂良し、料理良し、接客良し、立地良し！ なので料金は妥当です。 これでもう少し安ければ文句無しですね。
1-night trip

6/10 Good

湯畑からも近く老舗旅館の雰囲気があり、満足でしたが、お店の人の接客に課題を感じました。 配膳の方はマスクのせいもあってよく聞き取りづらく、質問をしたことにも曖昧な回答でした。 （湯畑は今夜もライトアップされてますか？と尋ねたら、恐らく。。みたいな感じの回答で、その後も確認する機会があったのに、そのままでした。。 悪い点がはひとつもなかったですが、期待値ほどの接客がなかったのが残念でした。
あつし, 1-night trip

8/10 Very good

Clean and good Location and stuff Friendly, Dinner food quality I disappointed.
Fen, 1-night trip

10/10 Exceptional

快適に過ごさせていただきました。

大変よかったです。お風呂の温度も少し熱めで、冬の露天風呂にはちょうどいい感じでした。ありがとうございました。
1-night trip

8/10 Very good

除了房間老舊，其他都很不錯！
GING-YAU, 1-night trip