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Family Transit Hotel

3.5 star property
Family-friendly Hanoi hotel with 2 restaurants, connected to a shopping center

Choose dates to view prices

Family Transit Hotel is a revitalized haven near Melinh Plaza, where you can unwind at the rooftop terrace or stroll through the garden. Enjoy breakfast, brunch, lunch, and dinner at one of two on-site restaurants serving Vietnamese cuisine. With free in-room WiFi and perks like babysitting services and express check-in.

Reviews

8.2 out of 10
Very good

Popular amenities

  • Airport transfer
  • Pet friendly
  • Free parking
  • Free WiFi
  • Restaurant
  • Air conditioning

Main amenities (12)

  • Daily housekeeping
  • 2 restaurants and bar/lounge
  • Rooftop terrace
  • Free bus station shuttle
  • 24-hour room service
  • 2 coffee shops/cafes
  • Babysitting
  • Business center
  • Airport shuttle
  • Theme park shuttle
  • Shopping center shuttle
  • Train station pick-up service

For families (6)

  • Children stay free
  • Babysitting (surcharge)
  • Playground on site
  • Television
  • Garden
  • Terrace
The current price is CNY104
CNY118 total
includes taxes & fees
Jun 28 - Jun 29

Room options

Available filters for rooms
Showing 5 of 5 rooms

View all photos for Standard Twin Room

Premium bedding, memory foam beds, minibar, individually decorated

Standard Twin Room

  • Garden view
  • 28 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Large Twin Beds
  • Free WiFi

View all photos for Standard Quadruple Room, 2 Queen Beds

A hotel room with two beds, a wooden table, a bench, a fan, and a window with curtains.

Standard Quadruple Room, 2 Queen Beds

  • City view
  • 33 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free WiFi

View all photos for Luxury Triple Room

A hotel room with two beds, a wooden table, a bench, a fan, and a view of greenery outside.

Luxury Triple Room

10.0 out of 10
Exceptional
(2 reviews)
  • Garden view
  • 30 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Large Twin Bed and 1 King Bed
  • Free WiFi

View all photos for Standard Double Room

A hotel room with a large bed, a desk with chairs, a television, and a wardrobe.

Standard Double Room

8.0 out of 10
Very good
(1 review)
  • Garden view
  • 22 sq m
  • Sleeps 2
  • 1 Queen Bed
  • Free WiFi

View all photos for Deluxe Double Room

Premium bedding, memory foam beds, minibar, individually decorated

Deluxe Double Room

  • 20 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free WiFi

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About the neighborhood

Map
Dien Xa, Noi Bai Airport, Hanoi, 10000

What's nearby

  • Melinh Plaza - 6 min drive - 3.7 km
  • Thanh Chuong Viet Palace - 16 min drive - 11.7 km
  • Vantri Golf Club - 18 min drive - 11.3 km
  • West Lake - 27 min drive - 21.9 km
  • Hanoi Old Town Night Market - 38 min drive - 29.3 km

Getting around

  • Noi Bai Intl. Airport (HAN) - 7 min drive
  • Ga Phuc Yen Station - 14 min drive
  • Ga Vinh Yen Station - 21 min drive
  • Hanoi Railway Station - 23 min drive
  • Airport shuttle (surcharge)
  • Train station drop-off (surcharge)
  • Train station pick-up (surcharge)
  • Shopping center shuttle (surcharge)
  • Theme park shuttle (surcharge)
  • Free bus station shuttle

Restaurants

  • ‪Two Tigers - ‬16 min walk
  • ‪Phở Việt - ‬19 min walk
  • ‪Nhà hàng Hải Yến Sóc Sơn - ‬17 min walk
  • ‪Popeyes Louisiana Kitchen - ‬6 min drive
  • ‪Lucky Café - ‬4 min drive

About this property

Family Transit Hotel

  • Located just 2.3 mi (3.8 km) from the airport, Family Transit Hotel offers a shuttle (available 24 hours). For a bite to eat, guests can check out Local Food Restaurant, one of 2 restaurants, which serves Vietnamese cuisine and is open for breakfast, lunch, and dinner. Other highlights include 2 coffee shops/cafes, a rooftop terrace, and a bar/lounge.

At a glance

DONE

Hotel size

    • 25 rooms
    • Arranged over 4 floors
DONE

Arriving/Leaving

    • Check-in start time: 2:00 PM; Check-in end time: anytime
    • Express check-in available
    • Minimum check-in age: 15
    • Check-out time is 11:30 AM
DONE

Special check-in instructions

    • This property offers transfers from the airport and train station (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
    • The property charges 3 percent for credit card payments
    • Front desk staff will greet guests on arrival at the property
    • At check-in, guests must provide either a negative COVID-19 test result or a record of full COVID-19 vaccination
    • Negative COVID-19 test result requirement applies to all guests aged 1 and up, and test must have been administered no more than 72 hours prior to check-in; COVID-19 vaccination record requirement applies to all guests aged 18 and up; guests must have received complete vaccination at least 30 days prior to check-in
    • Information provided by the property may be translated using automated translation tools
DONE

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 15
DONE

Children

    • Up to 2 children (8 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding
    • No cribs (infant beds)
    • Babysitting*
DONE

Pets

    • Pets stay free
    • Specific rooms only*
WIFI

Internet

    • Free WiFi and wired internet access in public areas
    • Free WiFi and wired internet access in rooms
LOCAL_PARKING

Parking

    • Free onsite self parking
    • Onsite carport
    • Free offsite parking within 3 ft
DONE

Transfers

    • Airport shuttle on request (available 24 hours)*
    • Train station shuttle on request (available 24 hours)*
    • Free bus station shuttle
DONE

Offsite

    • Shopping center shuttle*
    • Theme park shuttle*
DONE

Other information

    • Designated smoking areas

Property amenities

Food and drink

  • 2 restaurants
  • 2 coffee shops
  • Bar/lounge
  • Coffee/tea in a common area
  • Shared microwave
  • Shared refrigerator
  • 24-hour room service
  • Snack bar/deli

Traveling with children

  • Children stay free (see details)
  • Playground
  • Babysitting (surcharge)
  • Children's menu

What to do

  • Scooter/moped rentals
  • Pool table

Working away

  • Business center
  • Meeting room
  • Computer station

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Luggage storage
  • Porter/bellhop

Facilities

  • 2 buildings/towers
  • Built in 2018
  • ATM/banking
  • Safe-deposit box at front desk
  • Rooftop terrace
  • Garden
  • Picnic area
  • Communal living room
  • Lockers available
  • Reception hall
  • Traditional architecture

Accessibility

  • Upper floors accessible by stairs only
  • Well-lit path to entrance

Room amenities

Be entertained

  • 32-inch flat-screen TV
  • Cable TV channels

Home comfort

  • Heating (climate-controlled) and air conditioning
  • Fan
  • Minibar
  • Electric kettle
  • Slippers

Sleep well

  • Hypo-allergenic bedding
  • Soundproofed rooms
  • Turndown service
  • Premium bedding
  • Memory foam mattress

What to enjoy

  • Balcony
  • Individually furnished and decorated

Freshen up

  • Rainfall showerhead
  • Shower only
  • Bidet
  • Designer toiletries
  • Hair dryer
  • Towels
  • Toothbrush and toothpaste
  • Toilet paper

Stay connected

  • Desk
  • Free WiFi and wired internet

More

  • Daily housekeeping
  • Access via exterior corridors

Special features

Dining

Local Food Restaurant - Overlooking the garden, this family restaurant specializes in Vietnamese cuisine and serves breakfast, brunch, lunch, and dinner. Guests can enjoy alfresco dining (weather permitting). A children's menu is available.

Fees & policies

Optional extras

  • Airport shuttle service is offered for an extra charge of VND 100000 per vehicle
  • Train station pick-up and train station drop-off service is offered for an extra charge
  • Shopping center shuttle and theme park shuttle service is offered for an extra charge
  • Credit card charges are subject to an extra charge of 3 percent

Children & extra beds

  • Babysitting is available for an extra charge
  • Rollaway beds are available for VND 100000.0 per day

Policies

This property does not have elevators.
Guests can rest easy knowing there's a fire extinguisher on site.
This property accepts credit cards and cash.
Credit cards accepted: Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Union Pay, Carte Blanche
Cashless transactions are available.

Also known as

Family Transit Hotel Hanoi
Family Transit Hotel
Family Transit Hanoi
Family Transit Hotel Hotel
Family Transit Hotel Hanoi
Family Transit Hotel Hotel Hanoi

Frequently asked questions

Are pets allowed at Family Transit Hotel?

Yes, pets stay free.

Is parking offered on site at Family Transit Hotel?

Yes, there's free self parking.

Is airport shuttle service offered by Family Transit Hotel?

Yes, an airport shuttle is available. The charge is VND 100000 per vehicle.

What are the check-in and check-out times at Family Transit Hotel?

Check-in start time: 2:00 PM; Check-in end time: anytime. Check-out time is 11:30 AM. Express check-in is available.

What is there to do at Family Transit Hotel and nearby?

Family Transit Hotel has a picnic area and a garden.

Are there restaurants at or near Family Transit Hotel?

Yes, there are 2 onsite restaurants, featuring alfresco dining, Vietnamese cuisine, and garden views.

Does Family Transit Hotel have any outdoor private spaces?

Yes, every room features a balcony.

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Reviews

Family Transit Hotel Reviews

8.2

Very Good

8.0

Cleanliness

6.6

Location

8.6

Staff & service

7.6

Property conditions & facilities

Guest review summary

What guests liked

  • Airport shuttle service was convenient, efficient, and reasonably priced with staff willing to assist with transfers. (8 reviews)
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From real guest reviews summarized by AI.

Reviews

Verified

10/10 Exceptional

Clean room, easy check in
Olivia, 1-night trip
Verified

10/10 Exceptional

The hospitality was superb and the place was clean and comfortable. We really enjoyed our stay. Stephanie Wallace.
Stephanie, 1-night trip
Verified

10/10 Exceptional

I’m satisfied + Airport shuttle Very clean Smells fresh Very spacious The family that runs the business is very friendly and helpful Great customer service Food is good! Very good location if you need to be at the airport early morning
David, 8-night trip
Verified

10/10 Exceptional

I was only in Hanoi for an 18 hour layover and wanted a hotel to nap a bit before exploring the city. The manager picked us up from the airport at 6am, organized a driver to take us back to the hotel from the city, and then dropped us back off at the airport in the evening. The property was clean and everyone was very helpful
Monica, 2-night trip
Verified

8/10 Very good

Simple, clean and the woman at the front desk was eager to help with anything you need.
Baron, 1-night trip
Verified

8/10 Very good

Hotel owner is very kind
Kazuma, 5-night trip
Verified

10/10 Exceptional

Great people who make everything so easy, can’t recommend this place enough
Eric, 1-night trip
Verified

10/10 Exceptional

Great hotel, especially for the price. Lovely and very helpful staff. Very close to the airport, which is where the closest ATMs are.
Bryan, 2-night trip
Verified

10/10 Exceptional

it is a great place . the room is nice clean and everything is good . the hotel owner is very friendly . if i have a chance i will come back
Masato, 3-night trip
Verified

10/10 Exceptional

When we needed a place to rest, with a 17 hour stop over and 2 kids, Family Transit Hotel were there. We think its a husband and wife team that run the hotel, and they both ensured our short stay in Hanoi was lovely and effortless. We were collected from the airport quickly for 100,000 Vietnamese Dong (about £3) 1/3 of what the taxi's wanted to charge, and quickly shown to our large and clean room, with an early check in, for a small extra charge. We had some delicious food and then had a lovely long sleep, awakening to be taken back to the airport for our next flight. Very nice and very helpful people running the hotel. All of our requirements provided for with minimal fuss. The perfect stopover. Thank you very much. xxxx
Emma, 1-night trip
Verified

10/10 Exceptional

Great hosts. Very helpful. Room spotless. Delicious meals.
David, 1-night trip
Verified

10/10 Exceptional

A really good service! Everybody who works there is really gentle and amazing! Thank you again!
Jessika, 1-night trip
Verified

10/10 Exceptional

Family run hotel with hospitable service from every member. Located a short drive from the hotel, they offered taxi service for us from the airport and to our next stay. They have a great and inexpensive dining menu, along with snacks/drinks available downstairs. Someone is always at the desk for assistance. Our room came with two queen size beds, very comfortable, extra pillows aswell. Definitely recommend staying here.
TeddieJo, 2-night trip
Verified

6/10 Good

This a perfect no frills, very inexpensive place that is very close to the airport. It was clean though our room was on the street and noisy at night. One of our windows could not lock but we were able to secure it. We paid a small fee for both pick up and drop off at the airport. They offered a simple but good little menu for the evening and the Wi-Fi worked. If u are arriving late or leaving early in the morning for a flight out, or if you just want to avoid traffic, then you might want to consider this as an option. Especially good for students or families traveling on a budget.
Bill, 1-night trip
Verified

10/10 Exceptional

Genuine Vietnamese warmth

A poor transportation decision found me at Hanoi airport at 1:00 am, and I'd Googled 24 hour check-in hotels in the vicinity. Booked Family Transit but wasn't sure if the Front Desk would still be open, so I used the Hotels.com chat with an agent to confirm. Hain waited up for me, and with minimal processing, i had a roof and a bed. Place was clean, spacious, and the perfect tonic. I slept well, was greeted with a coffee and a smile in the morning, and a taxi was soon arranged at a favourable price for my onward trip into Hanoi. Wonderful, and if he ever builds an infinity pool on the roof ... 👍
Robert, 1-night trip
Verified

10/10 Exceptional

Superb Value For Money

The hotel is small and, on the face of it basic. But has everything you need or would want for either an airport stopover or even a longer stay. At the prices they charge, half the amenities would still be wonderful value for money but the room had everything - quiet fan, air con, wonderful warm shower and very clean and big bedroom and toilet. Even a selction of different sized slippers and all the necessary toiletries. The service, from two people who spoke about as much English as me Vietnamese, was exceptional as, apart from the very cheap and efficient private airport collection and drop off, they provided me with two free all inclusive (milk and suger) sachets of coffee, a couple of bottles of water plus did their best to communicate through a translation App. Cannot fault anything and you would have to be looking for five star treatment if you were not satisfied. VERY BIG THANKS to both people concerned and, if I ever fly into Hanoi (Noi Bai) Airport again, I'd feel thrilled to use the Familt Transit Hotel again. Incidentally, it's too hot and humid to walk much of the year BUT the hotel is within walkable distance of both arrivals and departures, although you have to criosss a main road (which has breaks in the central reservation) to get from one ot the other.
Keith, 1-night trip
Verified

10/10 Exceptional

Room was very clean, they very friendly Beds were very comfortable Close to airport
Leanne, 1-night trip
Verified

8/10 Very good

We had a few hours layover in Hanoi and booked this hotel so we could relax and get a quick nap instead of staying at the airport. It’s very simple, nothing fancy, but it worked perfectly for what we needed. Affordable, easy, and convenient for a short stop.
Anna, 1-night trip
Verified

10/10 Exceptional

Good
Jared, 1-night trip
Verified

10/10 Exceptional

Clean and efficient

Good place to stay, close to the airport
Lina Maria, 1-night trip
Verified

10/10 Exceptional

Owner is very nice. I recommend highly this hotel for late arrival or early departure.
Binh, 1-night trip
Verified

6/10 Good

It did the job!

The owner husband was a very nice guy, the woman is Vietnams answer to basil fawlty! Awful women, superb rude and reallu unhelpful and unpleasant.
Paul, 1-night trip
Verified

4/10 Fair

There was no shower in the bathroom. The room smelled heavily of mold. It wasn’t close to anything. I checked out immediately and went elsewhere.
Morag, 1-night trip
Verified

6/10 Good

Isn't bad for the pruce
Akram, 1-night trip
Verified

10/10 Exceptional

OK, but no breakfast available until after our 7.30am departure
Peter, 1-night trip