2/10 很差
2025 年 9 月 25 日
Room smelled like cigarette smoke & I was told they were full for the night, so I couldn't be moved. Then I waited 14 minutes for the front desk guy (@ 9am, when people typically are checking out) to come back to the front desk. After some discussion, the desk guy offered to refund half of pet deposit. Then told me he wasn't able to do it. I phoned the manager & requested a new folio be sent with the refund. 4.5 hours later, I haven't heard anything.
Alissa
Alissa,1 晚行程
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