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Hotel Okura Niigata

4.0 star property
Riverfront hotel with 6 restaurants, near Bandai Bridge

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Photo gallery for Hotel Okura Niigata

Banquet hall
City view
Chapel
Exterior
Property amenity
Overlooking the tranquil Bandai Bridge, Hotel Okura Niigata offers a luxurious escape. Savor breakfast at one of the 6 on-site restaurants, unwind with dry cleaning/laundry services, and explore nearby Honcho Chuo Ichiba. With free in-room WiFi and helpful staff, this upscale hotel provides comfort and connection.

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Bar
  • Parking available
  • 24/7 front desk
  • Laundry facilities
  • Air conditioning
  • Free WiFi

Main amenities (12)

  • Daily housekeeping
  • 6 restaurants and bar/lounge
  • Breakfast available
  • Self parking
  • Room service
  • Coffee shop/cafe
  • Meeting rooms
  • 24-hour front desk
  • Coffee/tea in a common area
  • Air conditioning
  • Front-desk safe
  • Snack bar/deli

Feel at home (6)

  • Private bathroom
  • Television
  • Daily housekeeping
  • Laundry facilities
  • Elevator
  • Deep soaking bathtub
The current price is CNY321
CNY389 total
Aug 31 - Sep 1

Room options

Available filters for rooms
Showing 16 of 16 rooms

View all photos for Economy Twin Room, Smoking

1 bedroom, in-room safe, desk, free WiFi

Economy Twin Room, Smoking

8.0 out of 10
Very good
(1 review)

Highlights

Air conditioning
Heating
Mini-fridge
LCD TV
Separate bedroom
Private bathroom
Hair dryer
Bidet
  • 23 sq m
  • Sleeps 3
  • 2 Large Twin Beds

View all photos for Economy Twin Room, Non Smoking

1 bedroom, in-room safe, desk, free WiFi

Economy Twin Room, Non Smoking

9.0 out of 10
Wonderful
(7 reviews)

Highlights

Air conditioning
Heating
Mini-fridge
LCD TV
Separate bedroom
Private bathroom
Hair dryer
Bidet
  • 23 sq m
  • Sleeps 3
  • 2 Large Twin Beds

View all photos for Small Double Room, City View, Smoking

1 bedroom, in-room safe, desk, free WiFi

Small Double Room, City View, Smoking

Highlights

Air conditioning
Heating
Mini-fridge
LCD TV
Separate bedroom
Private bathroom
Hair dryer
Bidet
  • 18 sq m
  • City view
  • Sleeps 2
  • 1 Double Bed

View all photos for Junior Suite, Non Smoking, River View

Junior Suite, Non Smoking, River View | 1 bedroom, in-room safe, desk, free WiFi

Junior Suite, Non Smoking, River View

Highlights

Air conditioning
Heating
Mini-fridge
LCD TV
Separate bedroom
Private bathroom
Hair dryer
Bidet
  • 36 sq m
  • 1 bedroom
  • River view
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Twin Room, Non Smoking

1 bedroom, in-room safe, desk, free WiFi

Standard Twin Room, Non Smoking

Highlights

Air conditioning
Heating
Mini-fridge
LCD TV
Separate bedroom
Private bathroom
Hair dryer
Bidet
  • 26 sq m
  • City view
  • Sleeps 3
  • 2 Twin Beds

View all photos for Standard Twin Room, Smoking

1 bedroom, in-room safe, desk, free WiFi

Standard Twin Room, Smoking

8.4 out of 10
Very good
(7 reviews)

Highlights

Air conditioning
Heating
Mini-fridge
LCD TV
Separate bedroom
Private bathroom
Hair dryer
Bidet
  • 26 sq m
  • City view
  • Sleeps 3
  • 2 Twin Beds

View all photos for Economy Single Room, Smoking

1 bedroom, in-room safe, desk, free WiFi

Economy Single Room, Smoking

8.0 out of 10
Very good
(1 review)

Highlights

Air conditioning
Heating
Mini-fridge
LCD TV
Separate bedroom
Private bathroom
Hair dryer
Bidet
  • 15 sq m
  • Sleeps 1
  • 1 Large Twin Bed

View all photos for Standard Single Room, 1 Large Twin Bed, Non Smoking

1 bedroom, in-room safe, desk, free WiFi

Standard Single Room, 1 Large Twin Bed, Non Smoking

8.6 out of 10
Excellent
(14 reviews)

Highlights

Air conditioning
Heating
Mini-fridge
LCD TV
Separate bedroom
Private bathroom
Hair dryer
Bidet
  • 18 sq m
  • City view
  • Sleeps 1
  • 1 Large Twin Bed

View all photos for Standard Single Room, 1 Large Twin Bed, Smoking

1 bedroom, in-room safe, desk, free WiFi

Standard Single Room, 1 Large Twin Bed, Smoking

8.8 out of 10
Excellent
(6 reviews)

Highlights

Air conditioning
Heating
Mini-fridge
LCD TV
Separate bedroom
Private bathroom
Hair dryer
Bidet
  • 18 sq m
  • City view
  • Sleeps 1
  • 1 Large Twin Bed

View all photos for Economy Single Room, Non Smoking

1 bedroom, in-room safe, desk, free WiFi

Economy Single Room, Non Smoking

8.6 out of 10
Excellent
(11 reviews)

Highlights

Air conditioning
Heating
Mini-fridge
LCD TV
Separate bedroom
Private bathroom
Hair dryer
Bidet
  • 15 sq m
  • Sleeps 1
  • 1 Large Twin Bed

View all photos for Twin Room, River View, Non Smoking

1 bedroom, in-room safe, desk, free WiFi

Twin Room, River View, Non Smoking

8.4 out of 10
Very good
(6 reviews)

Highlights

Air conditioning
Heating
Mini-fridge
LCD TV
Separate bedroom
Private bathroom
Hair dryer
Bidet
  • 26 sq m
  • River view
  • Sleeps 3
  • 2 Twin Beds

View all photos for Deluxe Twin Room, Non Smoking

1 bedroom, in-room safe, desk, free WiFi

Deluxe Twin Room, Non Smoking

9.4 out of 10
Exceptional
(3 reviews)

Highlights

Air conditioning
Heating
Mini-fridge
LCD TV
Separate bedroom
Private bathroom
Hair dryer
Bidet
  • 32 sq m
  • River view
  • Sleeps 3
  • 2 Twin Beds

View all photos for Corner Suite Room, River View, Non Smoking

Corner Suite Room, River View, Non Smoking | 1 bedroom, in-room safe, desk, free WiFi

Corner Suite Room, River View, Non Smoking

10.0 out of 10
Exceptional
(1 review)

Highlights

Air conditioning
Heating
Mini-fridge
LCD TV
Separate bedroom
Private bathroom
Hair dryer
Bidet
  • 70 sq m
  • 1 bedroom
  • River view
  • Sleeps 2
  • 2 Large Twin Beds

View all photos for Deluxe Double Room, River View, Non Smoking

Deluxe Double Room, River View, Non Smoking | 1 bedroom, in-room safe, desk, free WiFi

Deluxe Double Room, River View, Non Smoking

10.0 out of 10
Exceptional
(1 review)

Highlights

Air conditioning
Heating
Mini-fridge
LCD TV
Separate bedroom
Private bathroom
Hair dryer
Bidet
  • 32 sq m
  • River view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Double Room, Non Smoking

Standard Double Room, Non Smoking | 1 bedroom, in-room safe, desk, free WiFi

Standard Double Room, Non Smoking

8.0 out of 10
Very good
(3 reviews)

Highlights

Air conditioning
Heating
Mini-fridge
LCD TV
Separate bedroom
Private bathroom
Hair dryer
Bidet
  • 26 sq m
  • River view
  • Sleeps 3
  • 1 Double Bed

View all photos for Small Double Room, City View, Non Smoking

1 bedroom, in-room safe, desk, free WiFi

Small Double Room, City View, Non Smoking

9.2 out of 10
Wonderful
(5 reviews)

Highlights

Air conditioning
Heating
Mini-fridge
LCD TV
Separate bedroom
Private bathroom
Hair dryer
Bidet
  • 18 sq m
  • City view
  • Sleeps 2
  • 1 Large Twin Bed

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  • Parking available
  • Free WiFi
  • Restaurant
  • Connecting rooms available
9.0 out of 10, Wonderful, 861 reviews
The price is CNY390
CNY472 total
Sep 8 - Sep 9
Hotel Nikko Niigata
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About the neighborhood

Map
53, Kawabata-cho 6-chome, Niigata, Niigata, 951-8053

What's nearby

  • Bandai Bridge - 5 min walk - 0.4 km
  • Niigata City Performing Arts Center - 15 min walk - 1.3 km
  • Niigata Prefectural Civic Centre - 16 min walk - 1.4 km
  • Toki Messe - 18 min walk - 1.6 km
  • Niigata City Aquarium - 3 min drive - 2.7 km

Getting around

  • Niigata Airport (KIJ) - 17 min drive
  • Niigata Station - 21 min walk
  • Toyosaka Station - 31 min drive

Restaurants

  • ‪和食 や彦 - ‬1 min walk
  • ‪ブッフェレストランつばき - ‬1 min walk
  • ‪Parfum Doux - ‬2 min walk
  • ‪ビストロ椿 - ‬4 min walk
  • ‪燕三条イタリアン Bit - ‬3 min walk

About this property

Hotel Okura Niigata

Hotel Okura Niigata puts you within a 15-minute drive of Toki Messe and Niigata Racecourse. Guests looking for a bite to eat can check out the 6 restaurants, and the bar/lounge is the perfect spot to grab a drink at the end of the day. Fellow travelers love the helpful staff.

Languages

Chinese (Cantonese), Chinese (Mandarin), English, Japanese

More about this property

VISIBILITY

At a glance

Hotel size

    • 265 rooms
    • Arranged over 15 floors

Arriving/Leaving

    • Check-in start time: 2:00 PM; Check-in end time: midnight
    • Minimum check-in age: 18
    • Check-out time is 11:00 AM

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18

Pets

    • Pets not allowed
    • Service animals welcome

Internet

    • Free WiFi and wired internet access in public areas
    • Free WiFi and wired internet access in rooms

Parking

    • Onsite self parking (JPY 1320 per night)
    • Onsite parking limited
    • Height restrictions apply for onsite parking

Other information

    • Designated smoking areas (fines apply)
LOB_HOTELS

Property amenities

Food and drink

  • Buffet breakfast (surcharge) each morning 6:30 AM–10:00 AM
  • 6 restaurants
  • Bar/lounge
  • Coffee shop
  • Coffee/tea in a common area
  • Shared microwave
  • Room service (limited hours)
  • Snack bar/deli

Working away

  • Meeting rooms

Services

  • 24-hour front desk
  • Concierge services
  • Dry cleaning/laundry services
  • Hair salon
  • Luggage storage
  • Wedding services
  • Porter/bellhop
  • Bicycle rentals

Facilities

  • Safe-deposit box at front desk
  • Banquet hall

Accessibility

  • Elevator
ROOM

Room amenities

Be entertained

  • 32-inch LCD TV
  • Digital TV channels

Home comfort

  • Air conditioning and heating
  • Electric kettle
  • Slippers

Sleep well

  • Bed sheets provided

Freshen up

  • Private bathroom
  • Deep soaking bathtub
  • Shower/tub combination
  • Bidet
  • Free toiletries
  • Hair dryer
  • Towels

Stay connected

  • Desk
  • Free WiFi and wired internet
  • Phone

Food and drink

  • Mini-fridge

More

  • Daily housekeeping
  • In-room safe
STAR_OUTLINE

Special features

Dining

La Shinano - Onsite coffee shop.
Yahiko - This restaurant specializes in Japanese cuisine and serves lunch and dinner. Open daily.
Bar Edinburgh - Onsite bar. Open daily.
Tsubaki - This buffet restaurant serves breakfast, lunch, and dinner. Open daily.
Tomizushi Zen - This sushi bar specializes in Japanese cuisine and serves lunch and dinner. Open daily.
MONETIZATION_ON

Fees & policies

Optional extras

  • Buffet breakfast is offered for an extra charge of approximately JPY 3000 for adults and JPY 1730 for children

Children & extra beds

  • Cribs/infant beds are available for JPY 1210.0 per night
  • Rollaway beds are available for JPY 3630.0 per night

Parking

  • Self parking costs JPY 1320 per night
  • Parking height restrictions apply

Policies

The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file.
Guests can rest easy knowing there's a smoke detector and window guards on site.
This property accepts credit cards and cash.
Credit cards accepted: Visa, Mastercard, American Express, Discover, Diners Club, JCB International

Also known as

Hotel Okura Niigata
Okura Niigata
Hotel Okura Niigata Hotel
Hotel Okura Niigata Niigata
Hotel Okura Niigata Hotel Niigata
HELP_OUTLINE

Frequently asked questions

Does Hotel Okura Niigata offer free cancellation for a full refund?

Yes, Hotel Okura Niigata does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Are pets allowed at Hotel Okura Niigata?

Sorry, pets aren't allowed, but service animals are welcome.

Is parking offered on site at Hotel Okura Niigata?

Yes. Self parking costs JPY 1320 per night. Parking spots may be limited.

What are the check-in and check-out times at Hotel Okura Niigata?

Check-in start time: 2:00 PM; Check-in end time: midnight. Check-out time is 11:00 AM.

What is there to do at Hotel Okura Niigata and nearby?

Recommended spots to visit include Bandai Bridge (4-min walk) and Honcho Chuo Ichiba (6-min walk), along with Niigata Prefecture Memorial Hall (0.8 mi) and Niigata City History Museum (0.9 mi).

Are there restaurants at or near Hotel Okura Niigata?

Yes, there are 6 onsite restaurants, featuring Japanese cuisine.

Does Hotel Okura Niigata have rooms with private hot tubs?

Yes, each room has a deep soaking bathtub.

What's the area around Hotel Okura Niigata like?

Hotel Okura Niigata is located on the boardwalk/promenade in Chuo Ward, a short 4-minute walk from Bandai Bridge and 17 minutes' walk from Niigata City History Museum.

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Hotel Okura Niigata Reviews

Reviews

8.6

Excellent

8.6/10

Cleanliness

9.0/10

Staff & service

8.0/10

Amenities

8.0/10

Property conditions & facilities

8.2/10

Eco-friendliness

Popular mentions

Service staff
Room
Location

What guests liked

  • The breakfast buffet was consistently described as excellent, good, and outstanding with a wonderful assortment of hot and cold dishes. (11 reviews)
AI Sparkle IconFrom real guest reviews summarized by AI.

Reviews

10/10 Excellent

Top notch customer service, clean and excellent breakfast buffet.
Michelle, 1-night trip

10/10 Excellent

It was wonderful I like how my room I was able to view the river!
J, 3-night trip

10/10 Excellent

Comfortable and convenient

Welcoming staff. Convenient location. Room with a big window with a nice view of the river. Comfortable bed and bedding. Clean.
Kathleen, 1-night trip

10/10 Excellent

View from the room was good.
Yumiko, 1-night trip

8/10 Good

Hotel needs a significant refresh. Rooms were old, furniture and carpet worn. Staff were great, but accommodation were not 4 star.
Sherman, 2-night trip

10/10 Excellent

This was surely the best hotel in town when it opened. Showing signs of wear and tear (but so am I!), but still comfortable like an old sofa. The double room was spacious (by any standard, not just Japan), with room for a desk and chairs. Breakfast buffet was very good. Location overlooking the river, could walk to fish market for excellent sushi.
Anthony, 2-night trip

8/10 Good

Good place
Terry, 3-night trip

10/10 Excellent

Will be back

Good sized room and excellent Japanese breakfast
2-night trip

10/10 Excellent

From check in to check out staff was on point. Always a staff to take your luggage out of taxi and take it to your room, calling a taxi for you even directing you to the breakfast buffet. All staff in hotel was amazing.
Violet, 3-night trip

10/10 Excellent

The rental bicycle service was wonderful
RIKAKO, 1-night trip

6/10 Okay

Underwhelming experience

Somewhat disappointing facilities for a large hotel. Very aged bedroom, no public bath. Breakfast was good and staff were very friendly.
Sile, 2-night trip

10/10 Excellent

Fantastic hotel in Niigata

My husband and I and our 2 friends stayed at Hotel Okura Niigata In April 2025 - 2 rooms facing the river. Rooms were spacious, clean, bright with comfortable beds and linens. The hotel & restaurant service is beyond outstanding - despite the restaurant being closed (that served Cherries Jubilee ), the hosts graciously opened the restaurant for us and their chef prepared a spectacular Cherries Jubilee dessert for the 4 of us ! The Breakfast buffet was outstanding. A wonderful assortment of hot dishes including eggs, omelets, Japanese offerings, Cappucino's , salmon, fresh fruits, croissants and salads. Taxi service was readily available. The hotel is in an excellent location downtown with easy access to see sights and restaurants. Would definitely stay again when we return to Japan
Corinne, 1-night trip

8/10 Good

　ロビーの生花が残念
kita, 1-night trip

8/10 Good

施設はやや古いが清潔で落ち着いている。 スタッフの対応もフレンドリーで良い。
masaki, 1-night trip

10/10 Excellent

スタッフの方がご丁寧に対応してくださり、とても良い時間を過ごせました。新潟に来た際はまた泊まりたいです。
Daisuke, 4-night trip

2/10 Terrible

冷蔵庫が故障していたり、お風呂のカビやクモの巣があったので
KIICHI, 1-night trip

4/10 Poor

ウォシュレットはあるが便座がつめたい 連泊で室内清掃不要とする場合の外扉に貼る札表示がわかりにくい
HITOMI, 2-night trip

6/10 Okay

設備は古い。今どき公衆トイレでも見かけないような便器。朝食がすごく待つ。レストラン入るのに並んでご飯をよそってもらうのにもめちゃくちゃ並ぶ（盛ってくれるおばちゃんが動き遅い！！）。朝からそんな時間並んでられないのでご飯は自分でよそえるジャーも置いといて欲しい
白米は2銘柄食べ比べ
H, 3-night trip

10/10 Excellent

チェックアウト後も荷物を預かってくださったり、タクシーを呼んでくださったり、快く対応いただけたのがありがたかったです！ ありがとうございました！
Yukari, 1-night trip

10/10 Excellent

SAYAKA, 1-night trip

10/10 Excellent

CHIBA, 1-night trip

6/10 Okay

スタッフの皆さんはとても親切で、朝食もおいしかったです。 不満な点は新潟駅からは徒歩圏内ではないので不便を感じました。 エレベーターのカーペットがシミだらけ、エレベーターのボタンが手垢だらけ、部屋の説明書のファイルが色あせてふやけていたり残念なところもいろいろ目につきました。
Satomi, 1-night trip

8/10 Good

快適でした〜
Hiroyoshi, 1-night trip

10/10 Excellent

リバービューの
Mitsuaki, 1-night trip

10/10 Excellent

Shoko, 1-night trip