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Hotel Okura Niigata

4.0 star property
Riverfront hotel with 6 restaurants, near Honcho Chuo Ichiba

Choose dates to view prices

Overlooking the tranquil Bandai Bridge, Hotel Okura Niigata offers a luxurious escape. Savor breakfast at one of the 6 on-site restaurants, unwind with dry cleaning/laundry services, and explore nearby Honcho Chuo Ichiba. With free in-room WiFi and helpful staff, this upscale hotel provides comfort and connection.

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Parking available
  • Free WiFi
  • Restaurant
  • Air conditioning
  • Bar
  • Laundry facilities

Main amenities (12)

  • Daily housekeeping
  • 6 restaurants and bar/lounge
  • Breakfast available
  • Self parking
  • Room service
  • Coffee shop/cafe
  • Meeting rooms
  • 24-hour front desk
  • Coffee/tea in a common area
  • Air conditioning
  • Front-desk safe
  • Snack bar/deli

Feel at home (6)

  • Private bathroom
  • Television
  • Daily housekeeping
  • Laundry facilities
  • Elevator
  • Deep soaking bathtub
The current price is CNY296
CNY359 total
Jun 1 - Jun 2

Room options

Available filters for rooms
Showing 46 of 46 rooms

View all photos for Deluxe Twin Room - Non-Smoking

In-room safe, desk, free WiFi, bed sheets

Deluxe Twin Room - Non-Smoking

  • Sleeps 2
  • Free WiFi

View all photos for Economy Single Room - Non-Smoking

In-room safe, desk, free WiFi, bed sheets

Economy Single Room - Non-Smoking

  • Sleeps 1
  • Free WiFi

View all photos for Economy Single Room - Smoking

In-room safe, desk, free WiFi, bed sheets

Economy Single Room - Smoking

  • Sleeps 1
  • Free WiFi

View all photos for Standard Twin Room - Non-Smoking

In-room safe, desk, free WiFi, bed sheets

Standard Twin Room - Non-Smoking

  • Sleeps 3
  • Free WiFi

View all photos for Standard Single Room, 1 Large Twin Bed, Smoking

In-room safe, desk, free WiFi, bed sheets

Standard Single Room, 1 Large Twin Bed, Smoking

8.6 out of 10
Excellent
(7 reviews)
  • City view
  • 18 sq m
  • 1 bedroom
  • Sleeps 1
  • 1 Large Twin Bed
  • Free WiFi

View all photos for Standard Single Room, 1 Large Twin Bed, Non Smoking

In-room safe, desk, free WiFi, bed sheets

Standard Single Room, 1 Large Twin Bed, Non Smoking

8.4 out of 10
Very good
(15 reviews)
  • City view
  • 18 sq m
  • Sleeps 1
  • 1 Large Twin Bed
  • Free WiFi

View all photos for Standard Twin Room, Smoking

In-room safe, desk, free WiFi, bed sheets

Standard Twin Room, Smoking

8.0 out of 10
Very good
(8 reviews)
  • City view
  • 26 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Twin Beds
  • Free WiFi

View all photos for Standard Twin Room, Non Smoking

In-room safe, desk, free WiFi, bed sheets

Standard Twin Room, Non Smoking

7.2 out of 10
Good
(11 reviews)
  • City view
  • 26 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Twin Beds
  • Free WiFi

Standard Double Room, Non Smoking

8.0 out of 10
Very good
(3 reviews)
  • River view
  • 26 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed
  • Free WiFi

View all photos for Deluxe Twin Room, Non Smoking

In-room safe, desk, free WiFi, bed sheets

Deluxe Twin Room, Non Smoking

9.2 out of 10
Wonderful
(5 reviews)
  • River view
  • 32 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Twin Beds
  • Free WiFi

View all photos for Small Double Room, City View, Non Smoking

In-room safe, desk, free WiFi, bed sheets

Small Double Room, City View, Non Smoking

9.0 out of 10
Wonderful
(6 reviews)
  • City view
  • 18 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Large Twin Bed
  • Free WiFi

View all photos for Corner Suite Room, River View, Non Smoking

Corner Suite Room, River View, Non Smoking | In-room safe, desk, free WiFi, bed sheets

Corner Suite Room, River View, Non Smoking

10.0 out of 10
Exceptional
(1 review)
  • River view
  • 70 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Large Twin Beds
  • Free WiFi

View all photos for Deluxe Double Room, River View, Non Smoking

Deluxe Double Room, River View, Non Smoking | In-room safe, desk, free WiFi, bed sheets

Deluxe Double Room, River View, Non Smoking

10.0 out of 10
Exceptional
(3 reviews)
  • River view
  • 32 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free WiFi

View all photos for Small Double Room, City View, Smoking

In-room safe, desk, free WiFi, bed sheets

Small Double Room, City View, Smoking

  • City view
  • 18 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free WiFi

View all photos for Standard Double Room with Shinano River View

In-room safe, desk, free WiFi, bed sheets

Standard Double Room with Shinano River View

  • Sleeps 2
  • Free WiFi

View all photos for Deluxe Double Room

In-room safe, desk, free WiFi, bed sheets

Deluxe Double Room

  • Sleeps 2
  • Free WiFi

View all photos for Junior Suite, Non Smoking, River View

Junior Suite, Non Smoking, River View | In-room safe, desk, free WiFi, bed sheets

Junior Suite, Non Smoking, River View

  • River view
  • 36 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free WiFi

Twin Room, River View, Non Smoking

8.6 out of 10
Excellent
(10 reviews)
  • River view
  • 26 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Twin Beds
  • Free WiFi

View all photos for Economy Single Room, Smoking

In-room safe, desk, free WiFi, bed sheets

Economy Single Room, Smoking

9.4 out of 10
Exceptional
(3 reviews)
  • 15 sq m
  • 1 bedroom
  • Sleeps 1
  • 1 Large Twin Bed
  • Free WiFi

View all photos for Economy Single Room, Non Smoking

In-room safe, desk, free WiFi, bed sheets

Economy Single Room, Non Smoking

8.4 out of 10
Very good
(22 reviews)
  • 15 sq m
  • 1 bedroom
  • Sleeps 1
  • 1 Large Twin Bed
  • Free WiFi

View all photos for Economy Twin Room, Smoking

In-room safe, desk, free WiFi, bed sheets

Economy Twin Room, Smoking

9.0 out of 10
Wonderful
(2 reviews)
  • 23 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Large Twin Beds
  • Free WiFi

View all photos for Economy Twin Room, Non Smoking

In-room safe, desk, free WiFi, bed sheets

Economy Twin Room, Non Smoking

8.4 out of 10
Very good
(12 reviews)
  • City view
  • 23 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Large Twin Beds
  • Free WiFi

View all photos for Economy Single Room - Smoking

In-room safe, desk, free WiFi, bed sheets

Economy Single Room - Smoking

  • Sleeps 1
  • Free WiFi

View all photos for Economy Single Room - Non-Smoking

In-room safe, desk, free WiFi, bed sheets

Economy Single Room - Non-Smoking

  • Sleeps 1
  • Free WiFi

View all photos for Standard Single Room - Smoking

In-room safe, desk, free WiFi, bed sheets

Standard Single Room - Smoking

  • Sleeps 1
  • Free WiFi

View all photos for Standard Single Room - Non-Smoking

In-room safe, desk, free WiFi, bed sheets

Standard Single Room - Non-Smoking

8.0 out of 10
Very good
(1 review)
  • Sleeps 1
  • Free WiFi

View all photos for Economy Twin Room - Smoking

In-room safe, desk, free WiFi, bed sheets

Economy Twin Room - Smoking

  • Sleeps 2
  • Free WiFi

View all photos for Economy Twin Room - Non-Smoking

In-room safe, desk, free WiFi, bed sheets

Economy Twin Room - Non-Smoking

  • Sleeps 2
  • Free WiFi

View all photos for Standard Twin Room - Smoking

In-room safe, desk, free WiFi, bed sheets

Standard Twin Room - Smoking

  • Sleeps 3
  • Free WiFi

View all photos for Standard Twin Room - Non-Smoking

In-room safe, desk, free WiFi, bed sheets

Standard Twin Room - Non-Smoking

  • Sleeps 3
  • Free WiFi

View all photos for Deluxe Twin Room - Smoking

In-room safe, desk, free WiFi, bed sheets

Deluxe Twin Room - Smoking

  • Sleeps 3
  • Free WiFi

View all photos for Deluxe Twin Room - Non-Smoking

In-room safe, desk, free WiFi, bed sheets

Deluxe Twin Room - Non-Smoking

  • Sleeps 3
  • Free WiFi

View all photos for Petite Double Room - Smoking

In-room safe, desk, free WiFi, bed sheets

Petite Double Room - Smoking

  • Sleeps 2
  • Free WiFi

View all photos for Petite Double Room - Non-Smoking

In-room safe, desk, free WiFi, bed sheets

Petite Double Room - Non-Smoking

  • Sleeps 2
  • Free WiFi

View all photos for Main Building Regular Floor Standard, Twin With Bath, River View

In-room safe, desk, free WiFi, bed sheets

Main Building Regular Floor Standard, Twin With Bath, River View

  • Sleeps 3
  • Free WiFi

View all photos for Junior Suite

In-room safe, desk, free WiFi, bed sheets

Junior Suite

  • Sleeps 2
  • Free WiFi

View all photos for Suite

In-room safe, desk, free WiFi, bed sheets

Suite

  • Sleeps 2
  • Free WiFi

View all photos for Economy Twin Room - Non-Smoking

Miscellaneous

Economy Twin Room - Non-Smoking

  • Sleeps 2
  • Free WiFi

View all photos for Economy Twin Room - Non-Smoking - 10:00am Check out

Miscellaneous

Economy Twin Room - Non-Smoking - 10:00am Check out

  • Sleeps 2
  • Free WiFi

View all photos for Economy Twin Room - Smoking

Miscellaneous

Economy Twin Room - Smoking

  • Sleeps 2
  • Free WiFi

View all photos for River View Twin Room - Non-Smoking

In-room safe, desk, free WiFi, bed sheets

River View Twin Room - Non-Smoking

  • Sleeps 3
  • Free WiFi

View all photos for Standard Double Room - Non-Smoking

Miscellaneous

Standard Double Room - Non-Smoking

  • Sleeps 2
  • Free WiFi

View all photos for Standard Twin Room - Smoking

Miscellaneous

Standard Twin Room - Smoking

  • Sleeps 3
  • Free WiFi

View all photos for Semi Double Room - Non-Smoking

Miscellaneous

Semi Double Room - Non-Smoking

  • Sleeps 2
  • Free WiFi

View all photos for Semi Double Room - Smoking

Miscellaneous

Semi Double Room - Smoking

  • Sleeps 2
  • Free WiFi

View all photos for Standard Twin Room with Shinano River View

In-room safe, desk, free WiFi, bed sheets

Standard Twin Room with Shinano River View

  • Sleeps 2
  • Free WiFi

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About the neighborhood

Map
53, Kawabata-cho 6-chome, Niigata, Niigata, 951-8053

What's nearby

  • Bandai Bridge - 3 min walk - 0.3 km
  • Honcho Chuo Ichiba - 6 min walk - 0.5 km
  • Niigata City Performing Arts Center - 16 min walk - 1.4 km
  • Niigata Prefectural Civic Centre - 18 min walk - 1.5 km
  • Toki Messe - 20 min walk - 1.7 km

Getting around

  • Niigata Airport (KIJ) - 20 min drive
  • Niigata Station - 22 min walk
  • Toyosaka Station - 35 min drive

Restaurants

  • ‪ブッフェレストランつばき - ‬1 min walk
  • ‪らーめん 二葉 - ‬6 min walk
  • ‪笑美寿亭 - ‬6 min walk
  • ‪和食 や彦 - ‬1 min walk
  • ‪本町酒場 - ‬9 min walk

About this property

Hotel Okura Niigata

Hotel Okura Niigata puts you just a 5-minute drive from Bandai Bridge and Honcho Chuo Ichiba. Guests looking for a bite to eat can check out the 6 restaurants, and the bar/lounge is the perfect spot to grab a drink at the end of the day. Also, Niigata Prefecture Memorial Hall and Niigata City History Museum are just a 5-minute drive away. Fellow travelers love the helpful staff.

At a glance

DONE

Hotel size

    • 265 rooms
    • Arranged over 15 floors
DONE

Arriving/Leaving

    • Check-in start time: 2:00 PM; Check-in end time: midnight
    • Minimum check-in age: 18
    • Check-out time is 11:00 AM
DONE

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property
    • Information provided by the property may be translated using automated translation tools
DONE

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Pets

    • Pets not allowed
    • Service animals welcome
WIFI

Internet

    • Free WiFi and wired internet access in public areas
    • Free WiFi and wired internet access in rooms
LOCAL_PARKING

Parking

    • Onsite self parking (JPY 1320 per night)
    • Onsite parking limited
    • Height restrictions apply for onsite parking
DONE

Other information

    • Designated smoking areas (fines apply)

Property amenities

Food and drink

  • Buffet breakfast (surcharge) each morning 6:30 AM–10:00 AM
  • 6 restaurants
  • Bar/lounge
  • Coffee shop
  • Coffee/tea in a common area
  • Shared microwave
  • Room service (limited hours)
  • Snack bar/deli

Working away

  • Meeting rooms

Services

  • 24-hour front desk
  • Concierge services
  • Dry cleaning/laundry services
  • Hair salon
  • Luggage storage
  • Wedding services
  • Porter/bellhop
  • Bicycle rentals

Facilities

  • Safe-deposit box at front desk
  • Banquet hall

Accessibility

  • Elevator

Room amenities

Be entertained

  • 32-inch LCD TV
  • Digital TV channels

Home comfort

  • Air conditioning and heating
  • Electric kettle
  • Slippers

Sleep well

  • Bed sheets provided

Freshen up

  • Private bathroom
  • Deep soaking bathtub
  • Shower/tub combination
  • Bidet
  • Free toiletries
  • Hair dryer
  • Towels

Stay connected

  • Desk
  • Free WiFi and wired internet
  • Phone

Food and drink

  • Mini-fridge

More

  • Daily housekeeping
  • In-room safe

Special features

Dining

La Shinano - Onsite coffee shop.
Yahiko - This restaurant specializes in Japanese cuisine and serves lunch and dinner. Open daily.
Bar Edinburgh - Onsite bar. Open daily.
Tsubaki - This buffet restaurant serves breakfast, lunch, and dinner. Open daily.
Tomizushi Zen - This sushi bar specializes in Japanese cuisine and serves lunch and dinner. Open daily.

Awards and affiliations

Eco-Certified Property
This property participates in Sakura Quality, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Fees & policies

Optional extras

  • Buffet breakfast is offered for an extra charge of approximately JPY 3300 for adults and JPY 1800 for children

Children & extra beds

  • Cribs/infant beds are available for JPY 1210.0 per night
  • Rollaway beds are available for JPY 3630.0 per night

Parking

  • Self parking costs JPY 1320 per night
  • Parking height restrictions apply

Policies

The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file.

Guests can rest easy knowing there's a fire extinguisher, a smoke detector, and window guards on site.

This property accepts credit cards and cash.

Credit cards accepted: Visa, Mastercard, American Express, Discover, Diners Club, JCB International

Also known as

Hotel Okura Niigata

Okura Niigata

Hotel Okura Niigata Hotel

Hotel Okura Niigata Niigata

Hotel Okura Niigata Hotel Niigata

Frequently asked questions

Does Hotel Okura Niigata offer free cancellation for a full refund?

Yes, Hotel Okura Niigata does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Are pets allowed at Hotel Okura Niigata?

Sorry, pets aren't allowed, but service animals are welcome.

Is parking offered on site at Hotel Okura Niigata?

Yes. Self parking costs JPY 1320 per night. Parking spots may be limited.

What are the check-in and check-out times at Hotel Okura Niigata?

Check-in start time: 2:00 PM; Check-in end time: midnight. Check-out time is 11:00 AM.

What is there to do at Hotel Okura Niigata and nearby?

Recommended spots to visit include Honcho Chuo Ichiba (7-min walk) and Niigata Prefecture Memorial Hall (0.8 mi), along with Niigata City History Museum (0.9 mi) and Old Saito Residence (0.9 mi).

Are there restaurants at or near Hotel Okura Niigata?

Yes, there are 6 onsite restaurants, featuring Japanese cuisine.

Does Hotel Okura Niigata have rooms with private hot tubs?

Yes, each room has a deep soaking bathtub.

What's the area around Hotel Okura Niigata like?

Hotel Okura Niigata is located on the boardwalk/promenade in Chuo Ward, a short 20-minute walk from Toki Messe and 19 minutes' walk from Hakusan Shrine.

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Reviews

Reviews

8.6

Excellent

8.8

Cleanliness

8.2

Location

9.0

Staff & service

8.0

Property conditions & facilities

Guest review summary

What guests liked

  • The breakfast buffet was consistently praised for being excellent, with a great variety of dishes and excellent service. (14 reviews)
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From real guest reviews summarized by AI.

Popular mentions

Room
Service staff
Location

Reviews

Verified

10/10 Exceptional

Excellent hotel great location great amenities would recommend 100%
Joe, 3-night trip
Verified

10/10 Exceptional

Although it's a little far from the station, it was great overall. The room was a bit small, but the staff were very friendly and welcoming. It was a wonderful stay.
Chih-Hung, 1-night trip
Verified

8/10 Very good

Great customer services; paid good attention to customer needs. However the property a bit dated and not much facilities for tourists to enjoy like fitness center and executive lounge.
Mei Tuen, 3-night trip
Verified

8/10 Very good

Clean, comfortable, smoke free rooms
Victor, 5-night trip
Verified

10/10 Exceptional

Top notch customer service, clean and excellent breakfast buffet.
Michelle, 1-night trip
Verified

10/10 Exceptional

We enjoyed our stay here. The staff was friendly and the place was clean. We got a suite and the room was huge compared to most rooms in Japan. It overlooked the river which was an added plus.
Aleshia, 4-night trip
Verified

10/10 Exceptional

Slightly older hotel. but larger room and very quiet. Quite comfortable and the value of the room was high given the relatively modest cost. Breakfast buffet was excellent.
Sam, 3-night trip
Verified

10/10 Exceptional

The property got a long history with great view of Shinano River, conventional design with larger room size comparing to modern hip hotel. Their breakfast is excellent, with a variety of local produce, a must try. Front desk is friendly and helpful, thanks to Mr Chan who initiated to assist in forwarding a delayed package to Tokyo.
Jean, 1-night trip
Verified

10/10 Exceptional

Older property but clean and comfortable with big rooms In a lovely area next to river which was a nice walk , walking distance to shopping area and restaurants
Dallas, 3-night trip
Verified

8/10 Very good

Clean room but older property. Well located on river with great view. Excellent breakfast with great service. Staff were fantastic in all departments . Close to a Lawson a with microwave and drinks machine and ice on the floor
Georges, 2-night trip
Verified

10/10 Exceptional

The staff speaks both Japanese and English. I felt welcomed in this hotel.
Max, 3-night trip
Verified

10/10 Exceptional

It was wonderful I like how my room I was able to view the river!
J, 3-night trip
Verified

10/10 Exceptional

Comfortable and convenient

Welcoming staff. Convenient location. Room with a big window with a nice view of the river. Comfortable bed and bedding. Clean.
Kathleen, 1-night trip
Verified

10/10 Exceptional

This was surely the best hotel in town when it opened. Showing signs of wear and tear (but so am I!), but still comfortable like an old sofa. The double room was spacious (by any standard, not just Japan), with room for a desk and chairs. Breakfast buffet was very good. Location overlooking the river, could walk to fish market for excellent sushi.
Anthony, 2-night trip
Verified

10/10 Exceptional

Great location on the river bank. The facilities felt outdated but still fairly well maintained. Room was large and had a nice view of the Bandai bridge. Got a cold on Sado island but I had a really nice sleep back to Niigata and felt completely recharged. Super kind and attentive staff. Parking is a bit pricy at the hotel but I had no problems finding plenty of parking lots nearby.
Daniel, 1-night trip
Verified

8/10 Very good

WiFi problems

The location was good and the room was clean and good enough for one person. The WiFi connection was very weak, though, and I went between a weak signal to no signal my entire stay. Other than that, it was a good place to stay.
2-night trip
Verified

6/10 Good

Underwhelming experience

Somewhat disappointing facilities for a large hotel. Very aged bedroom, no public bath. Breakfast was good and staff were very friendly.
Sile, 2-night trip
Verified

4/10 Fair

Not recommended. Old property needs upgrades. Not on par with Tokyo nor Kyoto Okura. Staff was good, rooms and dining sub par. Will not return. FYI have traveled to Japan 200+ times.
John, 4-night trip
Verified

10/10 Exceptional

Fantastic hotel in Niigata

My husband and I and our 2 friends stayed at Hotel Okura Niigata In April 2025 - 2 rooms facing the river. Rooms were spacious, clean, bright with comfortable beds and linens. The hotel & restaurant service is beyond outstanding - despite the restaurant being closed (that served Cherries Jubilee ), the hosts graciously opened the restaurant for us and their chef prepared a spectacular Cherries Jubilee dessert for the 4 of us ! The Breakfast buffet was outstanding. A wonderful assortment of hot dishes including eggs, omelets, Japanese offerings, Cappucino's , salmon, fresh fruits, croissants and salads. Taxi service was readily available. The hotel is in an excellent location downtown with easy access to see sights and restaurants. Would definitely stay again when we return to Japan
Corinne, 1-night trip
Verified

6/10 Good

Not a bad hotel by any means, it's quite dated and the WiFi was terrible if I'm being honest, however, the location is within walking distance to alot of amenities, the staff is very professional and the breakfast buffet has alot of options for most families.
Casey, 5-night trip
Verified

8/10 Very good

it was very nice. The staff are nice.
Sonny Yat Long, 1-night trip
Verified

10/10 Exceptional

Beautiful, nice and clean hotel with great service.
Masaru, 1-night trip
Verified

10/10 Exceptional

We had a perfect room with view of the famous bridge Bandai Bridge
Jørgen, 3-night trip
Verified

10/10 Exceptional

Niigata charm

Hotel Okura personifies ‘omotenashi’, well done 👍
Leonard, 1-night trip
Verified

8/10 Very good

More variety of tea bags.
Ying-Shing, 3-night trip